Illusion Boutique Hotel By Xperience Hotels - Adults only

We stayed 3 nights and it wad a good experience. Close to beach and you can get in the Mosquito club for free. Good continental breakfast. The room wasn' t very clean the first day but it was ok the rest. It always smell weird. Overall good for what you pay

My 2nd time staying in this hotel. Really enjoyed the location and the staff is very attentive, friendly, and accomodating. 24 hour security as well. Steps to the beach and excellent beach clubs, as well as all the shops & restaurants on 5th Ave. Also, if you take the nice $9 ADA bus from the airport, you can walk the 5 blocks to the hotel from bus station easily, then just cab back to the airport on your return.

The staff helped in everything and the location was excellent when you are a fan from the 5 da avenida.

Will definitely stay at this hotel again. Staff is amazing, all extremely friendly, and very attentive. Hotel is very clean and tidy, right near the middle of town & right off beach. Very secure as someone always at the desk when I entered even late night. Open air area in middle of hotel to sky and the roof, where a small wade pool and lounge chairs await. Opt for the contential breakfast that comes w/ juice, coffee, tea yogarts w/ topings, and attendents served fruit in a canister w/ bread and/or pastry on individual trays.. hearty enough to begin the day. Was surprised to return to my room one day and find it decorated w/ ballons all about my bed for my birthday. This hotel values their guest and it shows. Can't wait to return.

Great service, friendly people. Loved the continetal breakfast. I recomend this hotel. We will go back for a second time.

We chose this hotel as its very close to the 5th Avenue-playa del carmen's downtown and also because its close to the beach. Everything was pretty close and we didnt have to walk much for anything...Restaurants, travel reservations(for tulum/xel-ha/chitchen-itza etc., tours), shopping..Staff were friendly and they helped us in booking a cab going back..But our room didnt have much ocean view. We cared less as we were out most of the time..We paid a little extra for room with balcony but we realized later it was not necessary as we never really used it..There is a small pool on the top floor. Breakfast was ok..Not great..There is a bus station close to the hotel too..Minutes walk...So you can take a bus from airport to the bus station which is much cheaper than a cab...

Fantastic location--steps away from the tacky restaurants and souvenir shops on Fifth Avenue and half a block from a great beach. The staff tries very hard to please, and usually does. Otherwise, this hotel is about on par with a decent, $60-a-night Best Western or La Quinta just off some interstate. The continental breakfast that came with our package consisted of toast, fruit, cereal and pound cake, and was disappointing. Contrary to advertising, the hotel does allow children and does not have its own beach club. Instead, it gives vouchers for the Mosquito Beach Hotel beach club, which is at the end of the block and is quite posh.

Great value for the price! Just steps from the ocean and shops - Very helpful staff - Would NOT purchase the breakfast with the hotel - there are too many great restaurants to try in the area - FYI only ocean view rooms are an upgrade to the rooftop deck area - Worth the upgrade:)

we loved the hotel. we stayed on the rooftop suites. the room was large and comfortable. it was close to everything. the staff was great! will definitely be back if

Excellent loging experience. Everything well kept and clean. Stayed in a room with an ocean view. Not fancy or opulent, but not dull or dingy either. Half a block from the beach where we spent days and half a block from 5th avenue where we spent nights. Everything within walking distance including the ferry to Cozumel (4 blocks) and good old Walmart (3 blocks).