Illusion Boutique Hotel By Xperience Hotels - Adults only

Great service, friendly people. Loved the continetal breakfast. I recomend this hotel. We will go back for a second time.

We chose this hotel as its very close to the 5th Avenue-playa del carmen's downtown and also because its close to the beach. Everything was pretty close and we didnt have to walk much for anything...Restaurants, travel reservations(for tulum/xel-ha/chitchen-itza etc., tours), shopping..Staff were friendly and they helped us in booking a cab going back..But our room didnt have much ocean view. We cared less as we were out most of the time..We paid a little extra for room with balcony but we realized later it was not necessary as we never really used it..There is a small pool on the top floor. Breakfast was ok..Not great..There is a bus station close to the hotel too..Minutes walk...So you can take a bus from airport to the bus station which is much cheaper than a cab...

Fantastic location--steps away from the tacky restaurants and souvenir shops on Fifth Avenue and half a block from a great beach. The staff tries very hard to please, and usually does. Otherwise, this hotel is about on par with a decent, $60-a-night Best Western or La Quinta just off some interstate. The continental breakfast that came with our package consisted of toast, fruit, cereal and pound cake, and was disappointing. Contrary to advertising, the hotel does allow children and does not have its own beach club. Instead, it gives vouchers for the Mosquito Beach Hotel beach club, which is at the end of the block and is quite posh.

Great value for the price! Just steps from the ocean and shops - Very helpful staff - Would NOT purchase the breakfast with the hotel - there are too many great restaurants to try in the area - FYI only ocean view rooms are an upgrade to the rooftop deck area - Worth the upgrade:)

we loved the hotel. we stayed on the rooftop suites. the room was large and comfortable. it was close to everything. the staff was great! will definitely be back if

Excellent loging experience. Everything well kept and clean. Stayed in a room with an ocean view. Not fancy or opulent, but not dull or dingy either. Half a block from the beach where we spent days and half a block from 5th avenue where we spent nights. Everything within walking distance including the ferry to Cozumel (4 blocks) and good old Walmart (3 blocks).

The motel was clean and beautiful. I loved the plants in the inner courtyard and the rooms were nice with a good shower and comfy bed. The pool was perfect for cooling off and the view was wonderful from the roof. We loved the location - so close to the beach and all the 5th Avenue action. We would definitely recommend this place.

The rooms are clean and friendly staff. Not a 5 star hotel by any means but they certainly don't charge like they are.

I come to playa at least 6 times a year,this is my first time staying at this hotel, but I will be back.It is well worth the money to upgrade to the roof top king rooms,they are EXCELLENT! The pool is not meant for "swimming",it is a wade pool to cool you off, but is really nice! The breakfast only consists of toast with jam,fruit,yogurt and some kids cereal,so save your money and walk to the beach and eat one of the very affordable and yummy hot meals by the sea.I would really recommend staying here,the staff are great!The elevator was broken while I was there.

We were disappointed with the room we booked when we arrived. We'd imagined a bigger balcony, i.e. something wider than one seat, and not of an ordinary Street. SO we upgraded to a Suite. It was amazing and not expensive. That made our stay. Well, that and the staff. The first room, and the one we ended up with, were clean, new and very well presented. Every day the towels were shaped into different animals. It's a small thing, but emblematic of the nice service we got.