$58 Avg/night
Rate and special offer based on Check-in: Aug 17, 2015 Check-out: Aug 18, 2015

Holiday Inn Express Playa del Carmen

3 stars
View map of LT 5 MZ 29 FRACC PLAYACAR, Playa del Carmen, 77713

Hotel Overview

Ratings and reviews for Holiday Inn Express Playa del Carmen

Overall score

3.4 / 5
5.01.0
21 out of 21
Amenities:
3.3
Cleanliness:
4.2
Hotel staff:
4
Comfort:
4.1
Location:
3.6
Value:
4

76% would recommend to a friend.

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Review of Holiday Inn Express Playa del Carmen

Reviewer score

4
5.01.0
Ramiro C.
Business
Bogota
Jan 14, 2015

vacation trip

1.Improve the variety of the breakfast dishes at times 2. Improve the staff service 3. Give more tourist information to costumers 4.include more entertainment and activities for people staying at the hotel even for special dates like new years eve.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Very close tho theme parks like Xplor and Xcaret even its like 40 minute drive to Xhelha best theme park in cancun. really close walk to the main street in playa del carmen and the beach, close to supermarkets.

Review of Holiday Inn Express Playa del Carmen

Reviewer score

3
5.01.0
drmarkflies
Business
Pittsburgh, PA, USA
Mar 11, 2014

It's a dormatory

The HIE is new enough that everything still works. It's clean and stark and we had a view of the white wall on the next building 5 feet away. The construction craftsmanship is horrible... crooked thermostats, angled window frames etc. It is a 15 minute walk to the Playa Promenade, so not as far as some reviewers claim. Breakfast is ample, but like most Yucutan food, not that good. Coffee was cold on every day.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

Shopping tip: Long walk from hotel

Some say you need a car to get to the commercial area. Not really if you are willing to walk 5 blocks to the shopping Promenade.

Review of Holiday Inn Express Playa del Carmen

Reviewer score

3
5.01.0
tlouis
Business
Richmond,Va
Mar 1, 2013

Great on a budget

The Hotel is an american style place but the air conditining needs to be turned on in the Lobby and the hallways. Its very hot in the day and you feel it as soon as you come out of your room. The staff was very helpful and when I asked for something it was taken care of quickly. It was a great place to take a long vacation on a buget. I was there for 21 days and I was able to sight see and visit all the attraction I wanted . I would stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Rent a car. Its easy to drive and very inexpensive compared to taxi . You can go places that you might not be able to take a taxi back and fourth too .

Review of Holiday Inn Express Playa del Carmen

Reviewer score

3
5.01.0
JLPM
Business
Mexico
Feb 27, 2013

As expected

The hotel fulfilled our expectation. The one thing that i didn´t like was the staff... it was not very kind, specially the ones in the front desk

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Holiday Inn Express Playa del Carmen

Reviewer score

3
5.01.0
Leu Rodriguez
Business
Mérida, México
Dec 26, 2013

Great place to stay for business

It's a great place to stay off the noise of Playa. It's neat, the location is very good -- a walkable distance to the 5ta Avenida and the mall. Its got a pool, comfortable rooms and premium service. As every other Holiday Inn, it's an above average experience for people who are looking to rest well while travellin on business.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

If you want to rent a car while you're in Playa, get it in the downtown Avis rental. It's way cheaper than any others.

Review of Holiday Inn Express Playa del Carmen

Reviewer score

3
5.01.0
Anonymous
Business
ky
May 8, 2009

great hotel

beach and visited Playa

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

safe walk

Review of Holiday Inn Express Playa del Carmen

Reviewer score

3
5.01.0
Anonymous
Business
Atwater, CA
May 8, 2009

Great Value

Good value on a hotel. Location was OK. Breakfast was also OK. Bare Bones Hotel but clean.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
3
Value:
5
Trip purpose:

Business

Review of Holiday Inn Express Playa del Carmen

Reviewer score

3
5.01.0
Anonymous
Business
St. PAul, mn
Apr 22, 2009

Hotel

We liked the fact it was a 5 minute cab ride from 5th ave. The beach resort we did not go to, they had no umrella and they would not let you bring food or water into there area, so we went up the beach to a publuic area. The Hotel was clean, breakfast was very good and staff friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Don't walk, take a cab it's 5 pesos

Review of Holiday Inn Express Playa del Carmen

Reviewer score

3
5.01.0
marty g.
Business
N/A
Mar 10, 2015

Vacation getaway to relax

The room was nice but the staff wasn't very helpful and had a big language barrier.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Holiday Inn Express Playa del Carmen

Reviewer score

2
5.01.0
Tzvi R
Business
sonora
Jun 28, 2013

nice quiet hotel but nothing more

hotel is far from the beach which in a very silence area, the hotel claim to have WIFI connection which you can't have any signal inside the room - only Cable connection the shower curtain is too short which make all the bathroom being flooded. and needed to throw 2-3 towels in order to use the bathroom which is a very waste.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
4
Location:
2
Value:
1
Trip purpose:

Business

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