Holiday Inn Express Playa del Carmen

3 stars
View map of LT 5 MZ 29 FRACC PLAYACAR, Playa del Carmen, 77713

Hotel Overview

Reviewer score
3.4
out of 5
21 reviews
vacation trip

1.Improve the variety of the breakfast dishes at times 2. Improve the staff service 3. Give more... See full review

  • Ramiro C.
  • Jan 14, 2015
VERY GOOD BUT NEED TO GET A CAR

ITS LIKE ONE MILE FROM PLAYA DEL CARMEN THERE WERE SOME PROBLEM WITH THE INTERNET ROOM ARE SPACIOUS... See full review

  • MAAYAN BARAK
  • Jun 23, 2013
Welcome to the Holiday Inn Express Playa del Carmen. This Playa del Carmen hotel boasts an excellent location for business and leisure travelers alike.

Highlights
  • FREE Daily American Breakfast Included.
  • FREE Wireless Internet in Rooms and Hotel Public Areas.
  • FREE Parking.
  • Beach Shuttle(Complimentary).
  • Newspaper in Lobby(Complimentary).

  • Come and see why people stay smart at our accommodations. Leisure travelers appreciate our beautiful location, which features a variety of attractions. Families can enjoy relaxing on some of Mexico's finest beaches or going ocean snorkeling. Experienced divers will love the numerous nearby cenotes that offer fabulous diving.

    The Hotel is also located near the exciting 5th Ave Corridor and downtown Playa del Carmen, which offers excitement for the entire family. Xcaret theme park, one of Mexico's most beautiful and renowned parks, is five kilometers from our hotel in Playa del Carmen.
    If you are in Mexico on business, it is easy to leave our hotel in Playa del Carmen and travel a few kilometers to the numerous nearby businesses Holiday Inn Express Playacar features a total of 145 rooms with big spaces and natural colors that give peacefulness and stillness essential to a well deserve rest. Our guests will enjoy an extense variety of amenities and services, such as the American buffet breakfast daily served in the dining area of the hotel.

    Holiday Inn Express Playacar features a comfortable breakfast area where our guests will daily enjoy an exquisite breakfast buffet and succulent coffee during the whole day. Welcome to the Holiday Inn Express Playa del Carmen.

    Holiday Inn Express Playa del Carmen Rooms

    STANDARD ROOM
    Free High Speed Internet Service for entertainment a triple sheeted king bed or 2 Double Beds and 25 inch Television are also featured, 600 Sq Ft room - 2 adults 2 Child

    Amenities

    • Free breakfast
    • High-speed internet
    • Free parking
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Activities
    Outdoor pool
    Fitness center or spa
    Dining
    Free breakfast
    Restaurant
    Services
    Business center
    Conference facilities
    Currency exchange
    Internet
    High-speed internet
    Parking
    Free parking

    Hotel Map

    20.6222 -87.0867
    Area served
    LT 5 MZ 29 Fracc. Playacar, Playa del Carmen 77713, Mexico.
    Nearby airports
    International Cancun Airport
    Area description
    LT 5 MZ 29 Fracc. Playacar, Playa del Carmen 77713, Mexico.

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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    Guest Reviews (21)

    Ratings and reviews for Holiday Inn Express Playa del Carmen

    Overall score

    3.4 / 5
    5.01.0
    21 out of 21
    Amenities:
    3.3
    Cleanliness:
    4.2
    Hotel staff:
    4
    Comfort:
    4.1
    Location:
    3.6
    Value:
    4

    76% would recommend to a friend.

    Sort by:
    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    3
    5.01.0
    marty g.
    Couples
    N/A
    Mar 10, 2015

    Vacation getaway to relax

    The room was nice but the staff wasn't very helpful and had a big language barrier.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    2
    Cleanliness:
    3
    Hotel staff:
    2
    Comfort:
    3
    Location:
    4
    Value:
    3
    Trip purpose:

    Couples

    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    4
    5.01.0
    Ramiro C.
    Couples
    Bogota
    Jan 14, 2015

    vacation trip

    1.Improve the variety of the breakfast dishes at times 2. Improve the staff service 3. Give more tourist information to costumers 4.include more entertainment and activities for people staying at the hotel even for special dates like new years eve.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    2
    Comfort:
    5
    Location:
    5
    Value:
    4
    Trip purpose:

    Couples

    Time-saving tip: Short drive from hotel

    Very close tho theme parks like Xplor and Xcaret even its like 40 minute drive to Xhelha best theme park in cancun. really close walk to the main street in playa del carmen and the beach, close to supermarkets.

    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    3
    5.01.0
    drmarkflies
    Couples
    Pittsburgh, PA, USA
    Mar 11, 2014

    It's a dormatory

    The HIE is new enough that everything still works. It's clean and stark and we had a view of the white wall on the next building 5 feet away. The construction craftsmanship is horrible... crooked thermostats, angled window frames etc. It is a 15 minute walk to the Playa Promenade, so not as far as some reviewers claim. Breakfast is ample, but like most Yucutan food, not that good. Coffee was cold on every day.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    2
    Cleanliness:
    4
    Hotel staff:
    3
    Comfort:
    3
    Location:
    2
    Value:
    3
    Trip purpose:

    Couples

    Shopping tip: Long walk from hotel

    Some say you need a car to get to the commercial area. Not really if you are willing to walk 5 blocks to the shopping Promenade.

    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    3
    5.01.0
    Leu Rodriguez
    Business
    Mérida, México
    Dec 26, 2013

    Great place to stay for business

    It's a great place to stay off the noise of Playa. It's neat, the location is very good -- a walkable distance to the 5ta Avenida and the mall. Its got a pool, comfortable rooms and premium service. As every other Holiday Inn, it's an above average experience for people who are looking to rest well while travellin on business.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Money-saving tip: Short walk from hotel

    If you want to rent a car while you're in Playa, get it in the downtown Avis rental. It's way cheaper than any others.

    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    2
    5.01.0
    Tzvi R
    Family
    sonora
    Jun 28, 2013

    nice quiet hotel but nothing more

    hotel is far from the beach which in a very silence area, the hotel claim to have WIFI connection which you can't have any signal inside the room - only Cable connection the shower curtain is too short which make all the bathroom being flooded. and needed to throw 2-3 towels in order to use the bathroom which is a very waste.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    2
    Cleanliness:
    2
    Hotel staff:
    3
    Comfort:
    4
    Location:
    2
    Value:
    1
    Trip purpose:

    Family

    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    4
    5.01.0
    MAAYAN BARAK
    Friends
    MERIDA YUCATAN
    Jun 23, 2013

    VERY GOOD BUT NEED TO GET A CAR

    ITS LIKE ONE MILE FROM PLAYA DEL CARMEN THERE WERE SOME PROBLEM WITH THE INTERNET ROOM ARE SPACIOUS AND CLEEN,GOOD SERVICE, GREAT POOL

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    4
    Value:
    4
    Trip purpose:

    Friends

    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    3
    5.01.0
    tlouis
    Single
    Richmond,Va
    Mar 1, 2013

    Great on a budget

    The Hotel is an american style place but the air conditining needs to be turned on in the Lobby and the hallways. Its very hot in the day and you feel it as soon as you come out of your room. The staff was very helpful and when I asked for something it was taken care of quickly. It was a great place to take a long vacation on a buget. I was there for 21 days and I was able to sight see and visit all the attraction I wanted . I would stay at this hotel again.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    3
    Value:
    4
    Trip purpose:

    Single

    Money-saving tip: Not Applicable

    Rent a car. Its easy to drive and very inexpensive compared to taxi . You can go places that you might not be able to take a taxi back and fourth too .

    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    3
    5.01.0
    JLPM
    Business
    Mexico
    Feb 27, 2013

    As expected

    The hotel fulfilled our expectation. The one thing that i didn´t like was the staff... it was not very kind, specially the ones in the front desk

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    3
    Hotel staff:
    3
    Comfort:
    3
    Location:
    3
    Value:
    3
    Trip purpose:

    Business

    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    4
    5.01.0
    tallnxee
    Friends
    East Wenatchee, WA
    Nov 18, 2012

    Great Choice

    This hotel was perfect for our needs. We were traveling from Cancun to the extreme south of the Myan coast, to Xcalak. Too far to drive after picking up the rental car. Easy access off 307. Newer hotel, with large, clean and comfortable rooms. Great front desk service. Nothing bad to say.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Friends

    Review of Holiday Inn Express Playa del Carmen

    Reviewer score

    4
    5.01.0
    Anonymous
    Single
    Montezuma, GA
    Jan 23, 2011

    Playa del Perfect

    Great hotel - a good long walk to the beach but for the price, I could have cared less how much of a walk there was. Great value for the money, nice room, nice staff and the walk was good for my health!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    4
    Comfort:
    4
    Location:
    3
    Value:
    5
    Trip purpose:

    Single

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