$54 Avg/night
Rate and special offer based on Check-in: May 15, 2015 Check-out: May 17, 2015

Hotel Hacienda Real

3 stars
View map of Av. 10 con calle 10 colonia centro cp, Playa del Carmen, 77710

Hotel Overview

Reviewer score
4.1
out of 5
31 reviews
Great family time

The Hotel is very clean, quite and family friendly. My kid loved the pool. Great value. Staff and... See full review

  • Bersain R.
  • Dec 29, 2014
Great family time

The Hotel is very clean, quite and family friendly. My kid loved the pool. Great value. Staff and... See full review

  • Bersain R.
  • Dec 19, 2014
Hacienda Real is a hotel in downtown Playa del Carmen, just a block away from the Quinta Avenida (Fifth Avenue.
This property's design was inspired by old colonial haciendas still found in the Yucatan Peninsula, combining soft tones in the decor, rustic wooden furniture, paintings and adornments.
To provide a maximum level of comfort, modern facilities and amenities have been added to this hotel, such as a swimming pool, air conditioned rooms with queen size beds, a restaurant-bar and a function room.

  • Additional amenities: Ballroom, Lobby and Reception.

    Top hotels

    Hotel Hacienda Real Rooms

    Deluxe Standard Room
    Deluxe Standard Room offers:

  • 1 or 2 queen beds
  • Air conditioning
  • Alarm clock
  • Balcony/ Terrace
  • Bathroom amenities
  • Cable / Satellite TV, Ceiling fan, Color TV, DVD player
  • Internet access
  • Iron / Ironing board
  • Radio
  • Safe in room
  • Tea and coffee making facilities
  • Telephone and Voicemail
  • Blackout drapes/curtains.

  • Non-smoking only.
    Deluxe Standard Room - Full American Breakfast
    Deluxe Standard Room - Full American Breakfast offers:

  • 1 or 2 queen beds
  • Air conditioning
  • Alarm clock
  • Balcony / Terrace
  • Bathroom amenities
  • Cable / Satellite TV, Ceiling fan, Color TV, DVD player
  • Internet access
  • Iron / Ironing board
  • Radio
  • Room service, Safe in room, Tea and coffee making facilities
  • Telephone and Voicemail
  • Wireless high-speed Internet access (complimentary)
  • Blackout drapes/curtains

  • Non-smoking only.

    Amenities

    • Free internet
    • Free parking
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Concierge
    Elevators
    Activities
    Outdoor pool
    Dining
    Restaurant
    Services
    In-Room Safe
    Conference facilities
    Doctor on call
    Internet
    Free internet
    Parking
    Free parking
    Accessibility
    Wheel chair access
    Wheelchair accessible elevators
    Ramp access to buildings

    Dining

    Restaurant
    Try delicious Mexican, regional or international specialties at the restaurant at Hacienda Real. This family-oriented locale is open from breakfast time until 11:00 p.m., perfect for those who feel like having a late night snack.

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

    Ratings and reviews for Hotel Hacienda Real

    Overall score

    4.2 / 5
    5.01.0
    6 out of 31
    Amenities:
    4.2
    Cleanliness:
    4.8
    Hotel staff:
    4.5
    Comfort:
    4.7
    Location:
    4.7
    Value:
    4.7

    100% would recommend to a friend.

    Sort by:
    Review of Hotel Hacienda Real

    Reviewer score

    5
    5.01.0
    Pollita
    Business
    Virginia, USA
    Oct 19, 2011

    As always, this hotel was great!

    The only issue this visit was at checkin....they couldn't find a room for me at first, but 4 hours later they were able to accomodate me in a room that was very nice with a balcony. The staff is always friendly and the location is perfect. The noise level is always pretty loud here, so if you are looking for a quiet location, this probably isn't the best choice.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Review of Hotel Hacienda Real

    Reviewer score

    5
    5.01.0
    Gerald L.
    Business
    las vegas
    Dec 16, 2014

    top notch

    the only drawback was that there is some in the middle of the night construction next door which doesn't make a lot of sense because I'm not sure how they're able to obtain late night permits

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Hotel Hacienda Real

    Reviewer score

    4
    5.01.0
    Diablo Cha Cha Cha
    Business
    Livermore
    Mar 7, 2013

    Perfect Location

    This is hotel is in a perfect location in Playa del Carmen. A block from Ave Quinta, and 2 blocks from the beach. The Hacienda is clean and the staff friendly. The courtyard ambiance is charming. If street noise is a concern request a room toward the back of the hotel. There is a club down the street which has party revelers out until 4 am in the morning. There is a convenience store down the street and lavaderia close by if you need laundry done, a pharmacy kitty corner and Banco Norte for money exchange a block away. I highly recommend this hotel for value, convenience and charm. The staff will do their best to make your stay the best. My stay was the best

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Shopping tip: Short walk from hotel

    Wal Mart is a 4 block walk away for any items you might need.

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    Review of Hotel Hacienda Real

    Reviewer score

    4
    5.01.0
    Nicholas Sferra
    Business
    Princeton, nj
    Feb 28, 2013

    Dtuck in the middle with you

    Clean comfortable room. Very close to everything. Nice staff and good experience. Hard bed though and not much water pressure or hot water. Not a big deal. Wireless network is not great in your room. I would go here again despite these things. Great value in the end.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    3
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Across the street is a great home made italian restaurant. Renzo pizza down the street was good too. For divers tank-ha is around the corner.

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    Review of Hotel Hacienda Real

    Reviewer score

    4
    5.01.0
    jazzman1955
    Business
    texas
    Jun 13, 2014

    GREAT PLACE

    Close to ferry and 5th Av. Beautiful room, pool and lobby.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    4
    Comfort:
    5
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Hotel Hacienda Real

    Reviewer score

    3
    5.01.0
    Anonymous
    Business
    HAYDEN CO.
    May 10, 2011

    GREAT LOCATION FOR PRICE

    ROOM WAS VERY CLEAN AND HAD HIGH QUALITY FURNITURE,NICE POOL IN COURTYARD. I WOULD STAY AGAIN, VERY GOOD VALUE FOR PRICE.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    4
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    5TH AVE SHOPPING AND DINING WERE ONE BLOCK AWAY

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