Hacienda Paradise Boutique Hotel By Xperience Hotels

3 stars
Av. 10 entre 20 y 22. Col Centro, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
3.9
out of 5
18 reviews
Nice hotel

The room was very large and comfortable for the price I paid See full review

  • Dardo
  • Feb 11, 2014
Good place to stay

We had a good experience at this hotel; the staff was very helpful and the hotel is located within... See full review

  • Federico2
  • Nov 15, 2013
Hacienda Paradise Boutique Hotel has an excellent location in the heart of the famous 5th Avenue close to the beach, shopping, the best restaurants and nightlife. This beautiful hacienda style boutique hotel features free Wi-Fi and an Outdoor pool surrounded by a tropical garden and furnished terrace.

Highlights
  • Free Wi-Fi.
  • Outdoor Pool.
  • In House Restaurant
  • Massage place on site
  • Bike rental

  • In Room Amenities
  • Flat screen TV.
  • Private shower with rainfall showerhead.
  • Toiletries and hair dryer
  • Air conditioning
  • Safe deposit box
  • Ceiling fan
  • Complimentary bottle of water

  • Nuestra Casa Restaurant serves delicious breakfasts that you can enjoy in a Caribbean armosphere (restaurant designed with a typical Mexican palapa).

    Hacienda Paradise Boutique Hotel By Xperience Hotels Rooms

    Luxury Room
    All rooms offer a beautiful view over the garden and pool (patio or terrace).
    Amenities
  • Air conditioning.
  • Cable TV.
  • Telephone and free landline calls through VOIP.
  • Minibar.
  • Safe deposit box (laptops size).
  • Internet wi-fi connection in all rooms.
  • Ceiling fan.
  • Plush bedding and therapeutic mattresses designed with excellent firm support to cushion the pressure points in just the right way.
  • Pillow sets.
  • Meditation chaise longue in all "Luxury king" rooms.
  • Marble bathrooms with dual shower jet.
  • Hair drier.
  • Magnifying mirror.
  • Organic/superior bathroom amenities.
  • Amenities

    • WiFi
    • Pool
    General
    Concierge
    Activities
    Pool
    Dining
    Restaurant
    Room service
    Internet
    WiFi

    Hotel Policies

    Check-in:
    1500
    Check-out:
    1200

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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    Guest Reviews (18)

    Ratings and reviews for Hacienda Paradise Boutique Hotel By Xperience Hotels

    Overall score

    4.1 / 5
    5.01.0
    8 out of 18
    Amenities:
    3.4
    Room cleanliness:
    4.4
    Hotel staff:
    4.4
    Room comfort:
    4.3
    Location:
    4.4
    Value:
    4.4

    88% would recommend to a friend.

    Sort by:
    Review of Hacienda Paradise Boutique Hotel By Xperience Hotels

    Reviewer score

    2
    5.01.0
    shiran810
    Business
    israel
    Apr 6, 2014

    bad experience!!

    althought the room was clean and comfort, and located near to the main area (but not the noisy one at night), we had some problems that nobody told us about them in the time of the reservation: 1. they asked for 50$ deposit. don't know for what? 2. the staff was so rude and not nice for us (we were on our honeymoon and didnt even asked for extra. 3. the hotel stoped the water to fix somthing for 3 hours in the middle of the day. when we asked they say 0.5 hour! average, but in this price thee are a lot of other options.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    1
    Room cleanliness:
    2
    Hotel staff:
    1
    Room comfort:
    3
    Location:
    3
    Value:
    2
    Trip purpose:

    Business

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    Review of Hacienda Paradise Boutique Hotel By Xperience Hotels

    Reviewer score

    4
    5.01.0
    Federico2
    Business
    NYC
    Nov 15, 2013

    Good place to stay

    We had a good experience at this hotel; the staff was very helpful and the hotel is located within walking distance of the beach and to 5th Ave--where you can find all types of restaurants, bars, and anything you would want to buy. I would recommend friends to stay in this hotel.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Entertainment tip: Not Applicable

    You don't necessarily have to use tour services; you can find cheap transportation to quite a few of tourist's attraction destinations.

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    Review of Hacienda Paradise Boutique Hotel By Xperience Hotels

    Reviewer score

    5
    5.01.0
    Jimmmmmy
    Business
    Dublin,Ohio
    Feb 25, 2012

    Very satisfied!

    My wife and I really liked this place! It is located one short block down a nice street to 5th avenue and very quiet at night. One overlooked feature is the high ceiling with crown moulding. I really liked the fact that this is a small hotel, probably 30 rooms, which gives a cozy feel in the lobby and in the pool area. We were so glad that we did not do an all inclusive hotel as we were able to sample the restaurants of our choice. The beach is an enjoyable 10 minute walk away. In other words, we'll be back!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Time-saving tip: Not Applicable

    We took the ADO bus from the Cancun airport which was cheap and easy. From Terminal #3 walk out side to find the small ADO stand to your right and pay right there. Then take a cab from the bus terminal. Going home, we found it more convenient to just walk out of the hotel to 5th avenue and head towards the center of town and grab a cab. The fare was 490 pesos to which we added a 110 peso tip. If you have a lot of luggage it also would be easy to grab a cab right in front of the hotel or have the hotel manager arrange for a cab pick up.

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    Review of Hacienda Paradise Boutique Hotel By Xperience Hotels

    Reviewer score

    5
    5.01.0
    Mayan Trails
    Business
    San Miguel de Allende, Guanajuato, Mexico
    Nov 27, 2011

    Perfect Location

    Our standard room was a decent size, bright and clean, with a huge bed, ceiling fan, A/C, and balcony overlooking a small pool. The staff were friendly, efficient and all spoke English. The location is perfect: 1 block from pedestrianised 5th Ave with all its shops, restaurants and nightlife, & just a couple of blocks from the beach. From the hotel you can get a great discount at Mamita's Beach Club for a whole day of lounging under their sun umbrellas & eating at their restaurant. The hotel is an easy walk to both ADO bus stations. Tip: 5th Ave eateries offer a better deal than the hotel for breakfast buffet.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    4
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    There's a great variety of restaurants offering a range of cuisine to suit all budgets just one block from the hotel along 5th Avenue.

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    Review of Hacienda Paradise Boutique Hotel By Xperience Hotels

    Reviewer score

    4
    5.01.0
    R HW
    Business
    Palm Coast, FL, USA
    Nov 23, 2011

    Pleasant Surprise

    First visit to Playa del Carmen!!! Great, convenient location for walks to 5th avenue, restaurants and the beach. Wonderful staff --attentive and helpful. Great concierge services. Recommend highly. Staff arranged transportation from airport and all excursions even box breakfast at last minute request.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Hacienda Paradise Boutique Hotel By Xperience Hotels

    Reviewer score

    4
    5.01.0
    msaprilk
    Business
    Chicago, IL, USA
    Nov 5, 2011

    Nice hotel with freindly staff and ridicoulously comfortable beds.

    This hotel was a great experience for the price. The location is just off the main street,5th av, a block walk from all the crowds and bars. The rooms are clean & well designed with a bed that made me want to sleep all day & night! The staff is friendly and the restaurant has a decent buffet and menu. I would stay there again.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Room cleanliness:
    4
    Hotel staff:
    4
    Room comfort:
    4
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Eat at Koolfish for great fresh seafood and friendly service. about a 10 min walk from the hotel.

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    Review of Hacienda Paradise Boutique Hotel By Xperience Hotels

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Washington DC
    May 15, 2011

    Royal treatment at bargain prices

    This was one of the best deals we've ever experienced. The service and cooperative friendliness of the staff was unmatched, the room good sized and well appointed, complete with first rate plumbing. which is rare. The facility is lovely and extremely well located close to the beach and main commerce area but still quietly dheltered from the hub hub. This was an unbeatable experience at any price to say nothing of these. Do yourself a favor and stay here. By the way Playa is a perfect combination of great beaches, terrific restaurants but quietly removed from the noisy styrofoam glitter if Cancun. A great vacation.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Hacienda Paradise Boutique Hotel By Xperience Hotels

    Reviewer score

    4
    5.01.0
    mexifan
    Business
    ohio
    Feb 10, 2011

    Great hotel

    Very friendly staff, clean rooms and general areas. Very good breakfast. Owners appear to be really interested in making your stay and great experience. Really good location for beach and shopping.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    best restaurants are on North end of 5th St.

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