Hacienda Paradise Boutique Hotel By Xperience Hotels

My wife and I really liked this place! It is located one short block down a nice street to 5th avenue and very quiet at night. One overlooked feature is the high ceiling with crown moulding. I really liked the fact that this is a small hotel, probably 30 rooms, which gives a cozy feel in the lobby and in the pool area. We were so glad that we did not do an all inclusive hotel as we were able to sample the restaurants of our choice. The beach is an enjoyable 10 minute walk away. In other words, we'll be back!

This hotel is really nice; just as nice as any all-inclusive I have been to in this area. I would definitely stay here again and would recommend it to other travelers. The location is awesome, room décor is up to date, mini refrigerator in the room, marble bathroom; hot water and everything in working condition and extremely clean. There is coffee 24/7 in the lobby, news papers, free computer and internet access.

Our standard room was a decent size, bright and clean, with a huge bed, ceiling fan, A/C, and balcony overlooking a small pool. The staff were friendly, efficient and all spoke English. The location is perfect: 1 block from pedestrianised 5th Ave with all its shops, restaurants and nightlife, & just a couple of blocks from the beach. From the hotel you can get a great discount at Mamita's Beach Club for a whole day of lounging under their sun umbrellas & eating at their restaurant. The hotel is an easy walk to both ADO bus stations. Tip: 5th Ave eateries offer a better deal than the hotel for breakfast buffet.

First visit to Playa del Carmen!!! Great, convenient location for walks to 5th avenue, restaurants and the beach. Wonderful staff --attentive and helpful. Great concierge services. Recommend highly. Staff arranged transportation from airport and all excursions even box breakfast at last minute request.

This hotel was a great experience for the price. The location is just off the main street,5th av, a block walk from all the crowds and bars. The rooms are clean & well designed with a bed that made me want to sleep all day & night! The staff is friendly and the restaurant has a decent buffet and menu. I would stay there again.

This was one of the best deals we've ever experienced. The service and cooperative friendliness of the staff was unmatched, the room good sized and well appointed, complete with first rate plumbing. which is rare. The facility is lovely and extremely well located close to the beach and main commerce area but still quietly dheltered from the hub hub. This was an unbeatable experience at any price to say nothing of these. Do yourself a favor and stay here. By the way Playa is a perfect combination of great beaches, terrific restaurants but quietly removed from the noisy styrofoam glitter if Cancun. A great vacation.

Very friendly staff, clean rooms and general areas. Very good breakfast. Owners appear to be really interested in making your stay and great experience. Really good location for beach and shopping.

This was my first trip to Playa del Carmen and to this hotel. The hotel staff were incredibly nice and promptly attended to my friend and I. Although their check in is at 3pm, they let us check in around 12:30 b/c the room was ready. This hotel is not on the beach but three short blocks away (very easy walk) and also one block away from the active/happening 5th avenue strip- with stores, restaurants and clubs/bars. The place was quiet, it has small cafe, where you can get breakfast, there is a computer with internet access (business center) and a pool in the back. Unbeknownest to me, the hotel also has spa services, so I would suggest you ask for a quick orientation of their services when you get there. After a certain time (I think 11pm, ) they lock the door and the security officer has to open it for you. Overall it was great, clean, comfortable,the staff were friendly and it was a great location-accesible to Playa's many restaurants, bbars and most importantly, the beach!

On the first day the bathroom smelt like urine. The smell was gone for about an hour after the room was cleaned, then it would come back. I wanted to go somewhere else and was told by two empleyees I would get the I was leaving they changed there mind. Very unhappy with thisholtel. Not worth half the money I spent.