Grand Velas Riviera Maya - All Inclusive ★★★★★

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$956
avg/night
Rate and special offer based on
Check-in: Feb 27, 2016 Check-out: Feb 29, 2016
4.8 /5
Overall score
97%
Would recommend
Amenities:
4.9
Cleanliness:
4.9
Hotel staff:
4.8
Comfort:
4.9
Location:
4.8
Value:
4.5
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Select your room

Room types

Show Prices Ambassador Pool Suite Oceanfront Family Experience
  • Occupancy: 4
Show Prices Nature View Zen Experience
  • Size: 1173 sqft
  • Occupancy: 4
Show Prices Grand Class Suite Ocean View Adults Only
  • Size: 1367 sqft
  • Occupancy: 3
Show Prices Ambassador Suite Ocean View Family Experience
  • Occupancy: 4
Show Prices Nature View with pool Zen Experience
  • Size: 1184 sqft
  • Occupancy: 4
Show Prices Grand Class Pool Suite Oceanfront Adults Only Experience
  • Occupancy: 3
Show Prices Ambassador Tower Suite Ocean View with Jacuzzi
  • Size: 1270 sqft
  • Occupancy: 4
Show Prices Zen Grand Suite Nature View with Jacuzzi
  • Size: 1184 sqft
  • Occupancy: 4

Overview

Set amongst 80 acres of all the natural features that mark out the Riviera Maya underwater caves, mangroves and bright green jungle - the Grand Velas Hotel Riviera Maya presents a uniquely Mexican style of luxury. Sheer contemporary walls guard terraced suites that call to mind the Mayan stepped pyramids of the peninsula, while miles of private Caribbean beachfront are only steps away from the jewel-like outdoor pool. Exceptional in its five diamond rating, its healing and hydrotherapeutic spa treatments and imaginative kids program including a jungle-surrounded Teen s Club, the hotel reaches that bit further to lay on the luxury. Whether your pleasure is marinated Asian creations at SinLin or tasting the rich flavors of Mexican mole (traditional sauces) under the watchful gaze of Frida Kahlo s famous self-portraits at Frida restaurant, you ll be feasting like a Mayan chief every night.

Highlights

Key facts

  • 491 suites
  • 3 pools
  • Eight restaurants: Sen-Lin, Bistro, Frida, Azul, Lucca, Chaka, Piaf, Signature by Mikel Alonso and Xavi Perez
  • Swim-up bars, plus sky bar
  • Gift shop
  • Conference/event spaces: 32
  • Full-service health spa
  • Kids/Teens clubs
  • Arcade/game room
  • 24-hour room service
  • Free Wi-Fi
  • ATM/banking and currency exchange
  • Pets allowed

Hints and tips

Of the three main areas, you'll find Zen Grand to be the quietest while Grand Class suites feature splash pools on the patios. The multilingual staff will happily arrange limo and town car services. Don't miss the delicious fresh-squeezed fruit juices served with breakfast at the Bistro Restaurant!

Nearby attractions

Neighborhood

Sitting seven miles north of the Playa del Carmen resort and around a 45 minute drive from Cancun Airport (CUN), the boutique shopping and glittering nightlife of Playa Del Carmen are only a short ride down the coast from your front door at Grand Velas. Dive or snorkel off the coast in the company of sea turtles and Technicolor corals, take the frequent ferry out to the island of Cozumel in the bay or comb the Quinta Avenida for a stylish Italian meal at one of the many Mediterranean outlets.

Dining

Sen-Lin Bar
Exotic delights with a perfect balance.
Sen-Lin Restaurant
Serving flavourful Asian fusion cuisine, invites guests to indulge in an elegant experience of culinary delights. Children are welcomed. Open it's door March 2009.
Bistro Restaurant
A window to the Mexican Caribbean. Adults only restaurant located near the pool with oceanfront views, casual atmosphere. Minimum age required 17yrs. Open daily from 7 AM to 11 PM.
Azul Restaurant
Blending nature color palettes immersing into the white sand, turquoise sea & blue skies hues and its freeform design, Azul Restaurant endures the nature perfect balance. Casual ambiance located near the pool area. Open daily from 7 am to 11pm.
Lucca Restaurant
Italian delicacies surrounded by lush vegetation and the tranquil sounds of nature. Children are welcomed. Open daily from 6:00 p.m. to 11:00 p.m. Lucca menu is served at Chaka restaurant located at the Zen Ambience
Chaka restaurant- Seasonal
Savour sights and sounds among Mangroves, Chechen, Salam and Chak trees. Its decor engage regional fabrics with exotic scenery; a magical combination. Chaka Restaurant is located in the hearth of the Zen Grand section, serves an international array of dishes and delightful organic experiences.
Frida
Recently distinguished by the AAA with the Four Diamonds Award , Frida Restaurant merges colors, foreign woods and white polished floors crowned by handpicked river stones to provide guests a relaxing atmosphere, enhanced by refined haute Mexican cuisine. Children are welcomed. Open daily from 6 PM to 11 PM.
Piaf Restaurant
Piaf cuisine is a passion represented in a traditional way, respecting protocols and gastronomic customs found in French classic cuisine. Michele Mustiere, Chef of Restaurant Piaf, has been named a Maitre Cuisinier by the Association of Master Chefs of France. Only 300 Chefs in the entire world hold this distinction, and Chef Mustiere is one of just seven chefs in all Mexico to be recognized by the association. Adults only, minimum age required 17 yrs. Open daily from 6 PM to 11 PM. Kids up to 12 years old, are allowed only from 6 pm to 7:30 pm.
Signature Restaurant by Mikel Alonso and Xavi Perez
Signature Restaurant is an experience of flavors and aromas, unveil gastronomic delicacies carefully created by international renowned Spanish Chef and Xavi Perez Stone who was the Grand finale winner of the Third Edition of Mexico's Chef of the Year in 2012, considered the best gastronomy contest for professionals in Mexico. Adults only, minimum age required 17 yrs. Open daily from 6 PM to 11 PM. Kids up to 12 years old, are allowed only from 6 pm to 7:30 pm.
Aqua Bar (3)
Swim up to your favorite tropical drink while enjoying favorite swimming pool. Open daily from 10 AM to 6 PM. Aqua Bar at Adults only section is restricted to a minimum age of 18 years.
Sky Bar
Dazzling views from the roof top Sky bar- the perfect way to end an unforgettable night. Adults only minimum age required 18yrs. Open daily from 6 PM to 11 PM.
Karaoke Bar (1)
Come nightfall the Lobby Bar comes to life with luscious libations and appetizing edibles, the place to be. Open daily from 6 PM to 11 PM.

Meeting facilities

Meeting Info
Host your next business meeting, conference, or incentive event at the new Grand Velas Riviera Maya in beautiful Riviera Maya, Mexico. Our deluxe convention center offers more than 91,547 square feet of flexible event space that can be divided into as many as 32 small meeting rooms. Two large convention areas easily accommodate up to 3000 guests. Our team of professional meeting and event planners can help you coordinate a successful event complete with catering services, technical equipment, and group activities.

Amenities

Featured

  • All inclusive
  • Free internet
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities

General

  • No smoking rooms/facilities
  • Concierge
  • Elevators

Activities

  • Outdoor pool
  • Fitness center or spa
  • Fitness Center
  • Spa
  • Game room

Dining

  • All inclusive
  • Bar/Lounge
  • Restaurant
  • 24 hour room service

Services

  • Business center
  • Laundry service
  • Childcare Service
  • In-Room Safe
  • Tour desk
  • Meeting/Banquet facilities
  • Barber/Beauty shop
  • Conference facilities
  • Doctor on call
  • Gift shop
  • Currency exchange

Internet

  • Free internet

Transportation

  • Airport shuttle

Parking

  • Free parking

Accessibility

  • Accessible Rooms/Facilities
  • Accessible facilities
  • Wheel chair access
  • Accessible parking
  • Public areas wheelchair accessible for disabled
  • Brailled elevators

Reviews

4.8 /5 Overall score

97% Would recommend

  • Amenities: 4.9/5
  • Cleanliness: 4.9/5
  • Hotel staff: 4.8/5
  • Comfort: 4.9/5
  • Location: 4.8/5
  • Value: 4.5/5

Great Resort

Would recommend Sun, Aug 2, 2015
everything about this Hotel was great, from the Room comfort to the Amazing all Inclusive food. Pool was very nice too

| Los Gatos Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Second time there... even better than the first!

Would recommend Wed, Jul 29, 2015
This was our second time at this resort and we loved it even more than the first time. A few new improvements: 1. they added a bar/lunch buffet on the beach (so you don't have to go to the pool for drinks) 2. they now have entertainment during the day (there is a different 40 minute show on the beach every day and some games... the entertainment is just enough so that it doesn't get annoying and you can't relax) 3. They now have a beautiful lounge/bar (Koi) where you can have drinks at night 4.They come around the pool and beach and offer great foot massages ($18). The food at this resort is excellent in every restaurant! We didn't have any trouble getting reservations at any of them. They accommodate all different allergies/diets also (gluten-free, vegetarian). The service is great! The spa is amazing! We loved it so much we went twice in one week (Try the Mayan Grand Velas Massage. It's a little pricey, but definitely worth it). The staff at the resort is friendly and helpful. The resort is in a great location and is about a 10 minute cab ride to the Playa Del Carmen town. Our only complaint is that the ocean has a lot of seaweed, however there are some clear patches you can swim in. We love Grand Velas! Looking forward to our third time there!

| Whitestone Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent

Would recommend Tue, Jul 14, 2015
The hotel far exceeded expectations. The staff was the best ever. They are willing to do whatever it takes to make your stay very enjoyable.

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Perfect stay

Would recommend Tue, Jun 16, 2015
It was raining the entire trip and still awsome stay! The staff arrange some areas so you can be eathier relaxing at the spa, having a great time with the kids at the kids And teens clubs or having a drink in A restaurant or bar! The spa isn't cheap but the greatest experience ever! The all inclusive program is perfect! Food, drinks, even the minibar! Love This place! You are going to love it to!!!

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

The best hotel ever.

Would recommend Mon, Apr 6, 2015
Inclusived food is awesome. main swimming pool is always clean and active location is good to visit playa del carmen, it take's about 5min . staffs always help us kindly. I will visit again here our next time vacation in Cancun.

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great trip

Would recommend Sun, Mar 1, 2015
We had a wonderful time at the grand velas. I would recommend it

| Sunny Isles Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Awesome Family Trip

Would recommend Tue, Feb 3, 2015
I was there with a two year old and six year old. They had a blast from the pools and use of the kids clubs. The staff couldnt be more eager to help and understanding what its like to sit through a dinner with two small kids. Never once did we feel out of place especially when dining with such high quality food. We plan on returning again.

| Brooklyn Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Memorial Birthday

Would recommend Sat, Nov 29, 2014
Spacious and comfortable room and kind courtesy!! However it's a little difficult to understand the restaurant reservation system quickly.

Dining

The shuttle transportation between 3 accomodation zones were so covenient and helpful that we could access to every restaurants with an infant child.

| NJ Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Superb

Would recommend Wed, Nov 26, 2014
This was my second time visiting and it was again fantastic. I got a deal online and I honestly don't think there is better value out there.(paid approx $525 a night) I prefer the zen area as it's more private and luckily happens to be less money. I'm a bit of a hotel snob and I do not prefer all inclusives but the grand velas is just top notch. The restaurants and food are high end, the service and staff are great, and the suites and amenities are beautiful. See you all again soon.

| Peapack, NJ Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Perfect couple getaway

Would recommend Thu, Nov 13, 2014
Phenomenal experience at absolute 1st class resort!

| New Jersey Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Top hotels

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$956
avg/night
Choose dates
Rate and special offer based on Check-in: Feb 27, 2016 Check-out: Feb 29, 2016