$228 Avg/night
Rate and special offer based on Check-in: May 28, 2015 Check-out: May 30, 2015

Grand Riviera Princess All Suites Resort and Spa All Inclusive

4 stars
View map of Punta Bete Km 296, Carretera Chetumal Puerto Juarez, Playa del Carmen, 77710

Hotel Overview

Reviewer score
3.9
out of 5
129 reviews
Getaway...

Awesome hotel, grounds and staff. Food was good and plentiful, easy access. Weather was perfect.... See full review

  • Joseph S.
  • Apr 22, 2015
Great Honeymoon

We had an excellent experience at the Grand Riviera Princess during our Honeymoon. The staff was... See full review

  • James A.
  • Apr 22, 2015
The Mayan Riviera offers gorgeous surroundings and an incredible variety of landscapes to explore the ancient history of the area, and the Grand Riviera Princess All-Suites Resort lets guests take full advantage of that. Hundreds of palm trees line the resort to enhance the natural setting, but the beach is the main attraction, keeping honeymooners and other guests coming back. Enjoy one of the 12 pools scattered around the property, or take a free scuba lesson to prepare for later excursions in the crystal-clear ocean. The all-Inclusive tag of the Grand Riviera Princess means that meals, drinks and selected activities are included when you book a stay.
Key facts
  • All-inclusive room packages
  • 12 pools
  • Fitness center
  • Teen club
  • Water sports
  • 6 tennis courts
  • Scuba lessons
  • Banquet and meeting facilities
  • 24-hour room service
Neighborhood
The Grand Riviera Princess is located just minutes from the beach and all the shops, restaurants and amenities of the resort. There's a trolley service for those who want to rest tired legs after walking in the Mexican heat.
Hints and tips
Overall, the resort is quite large. Search a map online before booking your stay, and decide what you want to be near so that you can choose a room accordingly.

Staying in the center of the resort will be a short walk to restaurants and the beach. If you select a swim-out room, make sure to book one in front of the pools where the sunshine warms the water.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Top hotels

Grand Riviera Princess All Suites Resort and Spa All Inclusive Rooms

Grand Yucatn Deluxe Junior Suite
Grand Yucatn Deluxe Junior Suite offers one king bed or two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 32' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.
Grand Yucatn Deluxe Junior Suite - Pool View
Grand Yucatn Deluxe Junior Suite - Pool View offers the same accomodations as in the Grand Yucatn Deluxe Junior Suite, with a direct acces to the pool from the balcony
Deluxe Junior Suite - Pool View
Deluxe Junior Suite - Pool View offers the same accomodations as in the Deluxe Junior Suite, with a direct acces to the pool from the balcony
Platinum Suite
Plaitnum Suite offers one king bed or two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 32' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.
Junior Suite
Junior Suite offers one king bed or two double beds air conditioning, balcony / terrace, bathroom amenities, cable / satellite TV, ceiling fan, color TV, hairdryer, iron / ironing board, laundry service, mini bar, room service, safe in room, telephone and tea and coffee making facilities.
Junior Suite Deluxe
Junior Suite Deluxe offers one king bed, two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 26' plasma TV, Mini Bar with water, soft drink, beer, stocked daily. Balcony or terrace.
Laguna Villa Suite
Laguna Villa Suite offers one king bed, two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 26' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Dining

Riviera
International Main Buffet.
Sunset
International Main Buffet.
Mamma Mia
Italian.
La Vaqueria
Grill.
Las Olas
Seafood.
La Hacienda
Mexican.
Miso
Asian.
Le Fleur
International Gourmet.
La Fondue
Swiss.
Chill Out Beach Club & Restaurant
Restaurant.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Grand Riviera Princess All Suites Resort and Spa All Inclusive

Overall score

4.1 / 5
5.01.0
17 out of 129
Amenities:
4.1
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4.2
Location:
4
Value:
4.2

82% would recommend to a friend.

Sort by:
Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

1
5.01.0
Gandalfdea
Business
Wisconsin
Dec 15, 2013

Mixed Emotions

The resort /facility had many nice features, but these pluses were more than offset by the problem with HVAC /mold / mildew situation. Our group stayed in many different building and the problem existed in all of them. HVAC desperately needs some remediation / replacement work. The smell stayed in everything (clothes, luggage, plastics) we had in the room and required a lot of Lysol spray to get rid of it. Unfortunate as it could be an nice place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Go see Maya ruins of Tulum! Well worth the rental car cost to get there.

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Lsandlund
Business
Ogden, utah
May 12, 2013

Princess Riviera

We decided to upgrade to platinum which was a good decision for us, without an upgrade the amenities are limited. I didn't like that about this resort, all-inclusive should be all-inclusive. The grounds and facilities are top notch but the food and service from the staff is average at best. We've traveled to Mexico 8 times in the last ten years and I would say this resort ranks somewhere in the middle of the pack. You need a reservation to eat at the restaurants which was an inconvenience most days as we would would have liked to stay by the pool longer or weren't hungry for dinner yet, just little things. We had a great time and it's very nice resort but could improve a couple things.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

Upgrade to platinum level, it was well worth it to us.

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Super agent mn
Business
Minnesota
Oct 21, 2013

Good for the price

I felt like there was way to much walking and not another source of transportation other than walking unless u took their train that on ran for new people getting to the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Paul Walnuts
Business
Phila. Pa
Oct 13, 2014

Ok for the money

Staff was very nice. Food was ok nothing great Not worth the Platnum up grade. Nice pool and beach. very big place. would not go there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

book earlie

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
All Inclusive Conossieur
Business
Quad Cities, USA
Nov 25, 2011

Trip to Paradise

What a beautiful resort, wall to wall granite and marble. The rooms are amazing, clean, very well kept and a joy to spend time in. The entire grounds are kept immaculate and make it easy to unwind here. Service is cordial but not overly friendly. Our onsite rep even went the extra mile to see that one of our rooms was changed to one with better air conditioning. Food at the a la carte restaurants was better than others I've visited but the buffett food and offering was MUCH better than other all-inlcusives I've visited. Expect premium liquor brands all over the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Just off the back of Margaritaville Cafe in nearby Cozumel, Jimmy Buffett has sunk an airplane to create a manmade reef. The reef provides for an abundance of underwater wildlife free for the viewing!

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
LovesaBeachVacation
Business
United States
Oct 12, 2013

Relaxing Vacation

This resort is fantastic and immaculate! Every staff member did their very best to make sure our experience was perfect. We will be staying here again in the near future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Marinav
Business
MN
May 22, 2014

Good

I like the hotel, the stuff people are nice. This my second time staying there and I would go again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
JERRY D.
Business
INDIAN TRAIL
Jan 14, 2015

GOOD FOR FAMILY

good for this money nice beach good food clean relaxing.............

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Andoni W.
Business
dearborn
Feb 11, 2015

frinds trip

nice pool food was just okay staff was amazing loved the beach if u make a left there is a very nice area

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
2
Value:
3
Trip purpose:

Business

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Carlasmurguia
Business
El paso texas
Aug 11, 2014

Bachelorette Party

This is my second time at the hotel, I brought 11 friends for a bachelorette and they all enjoyed it.. It was pretty crowded and hard to find reservations at restaurants, but other than that staff was very helpful. Ricardo from the front desk was super helpful. I would absolutely come back, other than free wifi this hotel has everything!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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