$180 Avg/night
Rate and special offer based on Check-in: Oct 28, 2014 Check-out: Oct 29, 2014

Grand Riviera Princess All Suites Resort and Spa All Inclusive

4 stars
Punta Bete Km 296, Carretera Chetumal Puerto Juarez, Playa del Carmen, 77710
Hotel Overview
Reviewer score
3.8
out of 5
99 reviews
Dream Vacation!

The Resort was awesome! It is so large that they have shuttles to get you to where you want to go!... See full review

  • Maddog
  • Oct 20, 2014
Great trip!

We stayed 3 nights and everything was perfect, great food and strong wifi. See full review

  • ss2h
  • Oct 15, 2014
The Mayan Riviera offers gorgeous surroundings and an incredible variety of landscapes to explore the ancient history of the area, and the Grand Riviera Princess All-Suites Resort lets guests take full advantage of that. Hundreds of palm trees line the resort to enhance the natural setting, but the beach is the main attraction, keeping honeymooners and other guests coming back. Enjoy one of the 12 pools scattered around the property, or take a free scuba lesson to prepare for later excursions in the crystal-clear ocean. The all-Inclusive tag of the Grand Riviera Princess means that meals, drinks and selected activities are included when you book a stay.
Key facts
  • All-inclusive room packages
  • 12 pools
  • Fitness center
  • Teen club
  • Water sports
  • 6 tennis courts
  • Scuba lessons
  • Banquet and meeting facilities
  • 24-hour room service
Neighborhood
The Grand Riviera Princess is located just minutes from the beach and all the shops, restaurants and amenities of the resort. There's a trolley service for those who want to rest tired legs after walking in the Mexican heat.
Hints and tips
Overall, the resort is quite large. Search a map online before booking your stay, and decide what you want to be near so that you can choose a room accordingly.

Staying in the center of the resort will be a short walk to restaurants and the beach. If you select a swim-out room, make sure to book one in front of the pools where the sunshine warms the water.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.6728 -87.0337
Area served
Playa del Carmen.
Nearby airports
Cancun International Airport (CUN) - 45 minutes.
Area description
The hotel is located in Riviera Maya, 45 minutes from Cancun International Airport an 15 minutes to Playa del Carmen.

Grand Riviera Princess All Suites Resort and Spa All Inclusive Rooms

Grand Yucatn Deluxe Junior Suite
Grand Yucatn Deluxe Junior Suite offers one king bed or two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 32' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.
Grand Yucatn Deluxe Junior Suite - Pool View
Grand Yucatn Deluxe Junior Suite - Pool View offers the same accomodations as in the Grand Yucatn Deluxe Junior Suite, with a direct acces to the pool from the balcony
Deluxe Junior Suite - Pool View
Deluxe Junior Suite - Pool View offers the same accomodations as in the Deluxe Junior Suite, with a direct acces to the pool from the balcony
Platinum Suite
Plaitnum Suite offers one king bed or two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 32' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.
Junior Suite
Junior Suite offers one king bed or two double beds air conditioning, balcony / terrace, bathroom amenities, cable / satellite TV, ceiling fan, color TV, hairdryer, iron / ironing board, laundry service, mini bar, room service, safe in room, telephone and tea and coffee making facilities.
Junior Suite Deluxe
Junior Suite Deluxe offers one king bed, two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 26' plasma TV, Mini Bar with water, soft drink, beer, stocked daily. Balcony or terrace.
Laguna Villa Suite
Laguna Villa Suite offers one king bed, two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 26' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Dining

Riviera
International Main Buffet.
Sunset
International Main Buffet.
Mamma Mia
Italian.
La Vaqueria
Grill.
Las Olas
Seafood.
La Hacienda
Mexican.
Miso
Asian.
Le Fleur
International Gourmet.
La Fondue
Swiss.
Chill Out Beach Club & Restaurant
Restaurant.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (99)

Ratings and reviews for Grand Riviera Princess All Suites Resort and Spa All Inclusive

Overall score

3.8 / 5
5.01.0
99 out of 99
Amenities:
4
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4
Location:
3.9
Value:
4

74% would recommend to a friend.

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
8th trip to the Riviera
Business
Moncton New Brunswick
Oct 6, 2013

Great resort

Wonderful place to stay. You get spoiled and pampered. One of the best resort I have stayed in in Mexico, and I have stayed in 12 to date.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Eric Oranges
Business
Minneapolis, MN
Jun 9, 2014

Great Hotel, Amazing Staff

The staff at the Princess hotels were amazing. They were helpful and extremely friendly. The food at the buffet was very good, but gets old after awhile. We ate at the Fondu and the grill restaurants, as well and they were both great. The actual resort is filled with things to do and have people available to help plan tours if you get bored (Which you shouldn't).. We unfortunately did not do any tours, however we went into town for a day of shopping. Everything in town was much cheaper than the resort. Lastly, the beach and pools were very nice. There are staff there to setup games, play music, and entertain you. My only complaint was the firmness of the beds. It felt like you were sleeping on the ground. All in all, the Princess Resort was fantastic and I would highly recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Do not buy souvenirs at the resort. Go into town and get everything for a fraction of the price.

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Diana y Javier
Business
florida
Jun 14, 2014

relax vacation

Hotel is excellent the only complaint is on the two bar pools need better stairs for old people and beach is dirty but all other things excellents

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Long walk from hotel

Buffet excellent

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Pretty boy
Business
Fall River Ma
Jul 28, 2014

Friends and family vacation

The hotel was very nice and clean. We can't say enough about the staff there work so hard for so little . We will be back there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

The place is very big. I would stay in the middle .

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Pretty boy
Business
Fall River Ma
Jul 28, 2014

Friends and family vacation

We had a great time , the weather was perfect . The hotel was very clean and staff works hard for so little money there make . We always tip them .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

I would stay in the middle of the place.

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
MikiSims81
Business
Hinckley, Ohio
Aug 19, 2014

Loved this Resort!

We had an amazing trip at The Grand Princess Riviera Maya! Comparing it to 3 other hotels we've stayed at : Gran Bahia Principe, The Grand Palladium, & Barcelo Palace Deluxe - this hotel is definitely up there. We read reviews & were a little worried. I assure you that those people were nitpicking on petty things like towel made figures and what not. Yes, there is a 7-10 minute walk to the beach if you stay at the farthest hotel rooms, (which we did), but along the walk, you have mini bars and gorgeous pools alongside. The food was incredible as were the restaurants. We stayed in the Junior Suite (3rd floor) and have to say the beds were comfy and the bathroom was nice. We traveled with two kids and they had a great time as well. Two shows per evening (we stayed 7 days). Would recommend to any travelers!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Your better off booking "regular" rather than Platinum. It appears that the people who book Platinum were the ones who left the worst reviews, even though they were closest to the beach. They had the farthest walk to the main hotel buffets, restaurants, shows, & bars.

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Abbysz
Business
New York, NY
Sep 23, 2014

Couples

Everything was amazing! The staff was very helpful and always nice

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Mamma Mia !

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
ss2h
Business
South Plainfield, NJ
Oct 15, 2014

Great trip!

We stayed 3 nights and everything was perfect, great food and strong wifi.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Maddog
Business
Riverside, CA, USA
Oct 20, 2014

Dream Vacation!

The Resort was awesome! It is so large that they have shuttles to get you to where you want to go! The food very good with a wide variety of "Specialty Restaurants" to make reservations for! There was a "Bar" around every corner which came in handy!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Do not fall for the "Dollar Rent-A-Car" Fraud for $39! If it sounds to good to be true... it isn't true!!! After all of the "Mandatory Extras," it would have cost me over $300 for the $39 rental!!! Then we had to find transportation to the Resort because we thought we would have a "Rental Car!" Three hours later, and $100 poorer, we got to the Resort! Better to just book ground transportation!!!

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
John Malakas
Business
Chicago, IL, USA
Mar 6, 2014

Great Deal for the Money !

Great Resort. So much to do. So many Awesome restaurants. Great Food. It is a Very Very big resort.... That is the only drawback. Did a lot of walking. Very Very Clean.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

always get the price before you get in the cab.

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