Grand Riviera Princess All Suites Resort and Spa All Inclusive ★★★★

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$245
avg/night
Rate and special offer based on
Check-in: Feb 20, 2016 Check-out: Feb 23, 2016

Totally Excellent

Would recommend Sat, Jul 11, 2015
Went with open mind and my mind gone blown away PS: Cant go wrong with Platinum or Laguna

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

awesome trip

Would recommend Tue, Jun 30, 2015
Awesome hotel . food is average. beach is good but too many stones.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Awesome. Great staff.

Would recommend Mon, Jun 29, 2015
Best experience. Staff are nice, I was surprised how how gorgeous the hotel was. I would recommend to a friend .

| Lodi Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Awesome Resort

Would recommend Sun, Jun 28, 2015
Very fancy resort!! Nice rooms nice pools. Restaurants with reservations the food was amazing!!

| Beach Park Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 4 /5

awesome

Would recommend Wed, Jun 17, 2015
excellent I really like the hotel, the food, the pool

| McAllen Family

5 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Second time and was overly pleased

Would recommend Mon, May 25, 2015
My boyfriend and I traveled to Playa Del Carmen and stayed at the Princess hotels for our anniversary. It was exceptional. The staff is amazing, so hard working and sweet. The hotel is beautiful and our room was located right next to two of the pools and the beach. The beach was perfect. The food was good but I will say the American style food was plain. The drinks were all made well and everyone was polite and fun. This was my second time at the resort. The first time I was with another person who was injured, the doctor on staff came right up and she was rushed to the er. The staffs end of things was taken care of. They want to make sure your stay is relaxing and lazy. They do everything for you, they even corrected us when we got our own drinks. We just walked in and grabbed cups, the brunt of the staff works on mainly tips, but they don't ask or seem pushy about it. We tipped everyone because they were all great. Overall an extremely beautiful, relaxing trip. We did not have to worry about much at all.

| louisville Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Good Honeymoon!

Would recommend Fri, May 22, 2015
The first thing I would like to say is that all of the staff at this hotel is exceptionally friendly and works extremely hard to make everyone happy. You really do feel taken care of and you are constantly seeing the workers around the hotel working on the maintenance. The grounds are beautiful and the rooms are also very clean and comfortable. The food is ok, not the greatest, but for an all-inclusive resort you can't expect much. The drinks were all watered down and not that great. We stayed in Platinum rooms which were very nice and close to the beach. The downside to that was it was a 15 minute walk to the front lobby and all of the main buffet places. They did have a shuttle that did not run very often. We didn't mind the walk until our 6th day at the resort ha ha. They do have specialty restraunts that are included with a reservation only. They have pretty good food, better than the buffet, however the whole reservation system is a little silly. You can't call them directly to make the reservations. The only way to do it is to see a concierge person. And last the beach and the pools. The pools were very nice. Yes, like some other people said the chairs do get filled up quickly but we were up arount 8:30am-9 and there were still chairs available. The beach was one of the main reasons I chose Playa Del Carmen vs. Cancun and I was disapointed. Cancun water is like a swimming pool probably because its facing the open water. Playa's ocean was nice but was not that crystal clear blue water I was hoping for. Overal we had a great trip for the value of what we paid. Yes there were a few things that were not perfect, however the staff's efforts and the beauty of the resort made it a great trip.

| N/A Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 4 /5

Excellent trip, wonderful hotel

Would recommend Mon, May 18, 2015
Great hotel, friendly staff, great food (for value, taste and presentation), plenty of good entertainment, as much to drink as you wish. Comfortable rooms, well maintained by friendly and efficient staff. Whole complex I.e. Buildings and gardens are beautifully maintained. Highly recommended

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great couple's trip

Would recommend Thu, May 7, 2015
we loved the hotel. We stayed on the adults only side but we liked the family side better. Very very very nice!

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Getaway...

Would recommend Wed, Apr 22, 2015
Awesome hotel, grounds and staff. Food was good and plentiful, easy access. Weather was perfect. I'll go back again in a heartbeat...

| Preston Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5