$319 Avg/night
Rate and special offer based on Check-in: Jan 18, 2013 Check-out: Jan 21, 2013

Grand Riviera Princess All Suites Resort and Spa All Inclusive

4 stars
Punta Bete Km 296, Carretera Chetumal Puerto Juarez, Playa del Carmen, 77710

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Room Type

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Guests

Room 1
Ages of children at time of trip (for pricing, discounts)
Rates do not include taxes and fees, are based on 2 adults, and are subject to change based on length of stay and number of guests. Minimum night requirements may apply.
Hotel Overview
Reviewer score
4.0
out of 5
43 reviews
VILLAS couple getaway

The hotel was exceptional. Great value. I will definitely return again. The only thing is in the... See full review

  • KARDOM
  • Dec 13, 2012
Nice Vacation

We stayed in Grand Riviera Princess from 10/20/2012-10/26/2012. We were with 2 kids: 2 y.o and 7... See full review

  • Felix A
  • Nov 30, 2012
Grand Riviera Princess All Suites Resort and Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather.
Besides the fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area.

After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to senses to enjoy all the facilities that can be found to the left and right on the way to the marvelous beach waiting for everybody at the way of the pleasant stroll. Opened in December 2007, Grand Riviera Princess offers 672 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).
This 24 hour All Inclusive property offers 12 swimming pools (some with internal Jacuzzi s) , 2 International Buffets and 8 a la carte restaurants. National and a selection of international drinks are provided in 10 bars around the hotel (including a Sport Bar & Swim-up Bars). A fascinating Spa is offered to all the clients and the most complete activity program during day and night.

A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea.
Amenities - Ballroom, Basketball court, Billiards, Children's facilities, Dry cleaning, Lobby, Reception and Table tennis.

Grand Riviera Princess All Suites Resort and Spa All Inclusive Rooms

Grand Yucatn Deluxe Junior Suite
Grand Yucatn Deluxe Junior Suite offers one king bed or two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 32' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.
Grand Yucatn Deluxe Junior Suite - Pool View
Grand Yucatn Deluxe Junior Suite - Pool View offers the same accomodations as in the Grand Yucatn Deluxe Junior Suite, with a direct acces to the pool from the balcony
Deluxe Junior Suite - Pool View
Deluxe Junior Suite - Pool View offers the same accomodations as in the Deluxe Junior Suite, with a direct acces to the pool from the balcony
Platinum Suite
Plaitnum Suite offers one king bed or two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 32' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.
Junior Suite
Junior Suite offers one king bed or two double beds air conditioning, balcony / terrace, bathroom amenities, cable / satellite TV, ceiling fan, color TV, hairdryer, iron / ironing board, laundry service, mini bar, room service, safe in room, telephone and tea and coffee making facilities.
Junior Suite Deluxe
Junior Suite Deluxe offers one king bed, two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 26' plasma TV, Mini Bar with water, soft drink, beer, stocked daily. Balcony or terrace.
Laguna Villa Suite
Laguna Villa Suite offers one king bed, two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 26' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.

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Reviewer score 4.5 out of 5

Hotel Map

20.6728 -87.0337
Area served
Playa del Carmen.
Nearby airports
Cancun International Airport (CUN) - 45 minutes.
Area description
The hotel is located in Riviera Maya, 45 minutes from Cancun International Airport an 15 minutes to Playa del Carmen.

Amenities

  • 24 hour room service
  • Babysitting/Child services
  • Bar/Lounge
  • Barber/Beauty shop
  • Business center
  • Concierge
  • Conference facilities
  • Currency exchange
  • Doctor on call
  • Elevators
  • Fitness center
  • Fitness center or spa
  • Game room
  • Gift shop
  • Handicapped rooms/facilities
  • High-speed internet
  • Laundry service
  • Meeting/Banquet facilities
  • Night club
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa services
  • Tennis
  • Tour desk
  • Wireless internet

Dining

Riviera
International Main Buffet.
Sunset
International Main Buffet.
Mamma Mia
Italian.
La Vaqueria
Grill.
Las Olas
Seafood.
La Hacienda
Mexican.
Miso
Asian.
Le Fleur
International Gourmet.
La Fondue
Swiss.
Chill Out Beach Club & Restaurant
Restaurant.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (43)

Ratings and reviews for Grand Riviera Princess All Suites Resort and Spa All Inclusive

Overall score

4 / 5
43 out of 43
Amenities:
4.1
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
3.9
Value:
4.1

81% would recommend to a friend.

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Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
Bmore Traveler
Baltimore, Maryland
Dec 24, 2012

Great family vacation

This hotel is a great place to spend a family vacation. We stayed with another family in the same resort and it was a blast for the kids. When kids are happy and have something to do parents can relax. The platinum upgrade was worth it because of the location (next to the beach), always having available spots on the beach, premium drinks, priority a-la carte restaurant reservations.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
KARDOM
Ottawa, Canada
Dec 13, 2012

VILLAS couple getaway

The hotel was exceptional. Great value. I will definitely return again. The only thing is in the Villa section has a private pool area which gets busy and has limited space. We found ourselves staying by the public pools half the trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Not Applicable

Wet Wendy's in Cozumel

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

3
l.m.g.
connecticut
Dec 6, 2012

o.k. vacation

we had o.k. time.the water is beautiful,but a lot of rocks.need special shoes.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
Felix A
New York
Nov 30, 2012

Nice Vacation

We stayed in Grand Riviera Princess from 10/20/2012-10/26/2012. We were with 2 kids: 2 y.o and 7 y.o. We had an amazing time there. The food was good. Ocean was warm but water in the pool was a little chilly. We will definitely go there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
Bshoe
Lancaster, pa
Nov 21, 2012

Paradise!

We could not have asked for a better resort to vacation at! Staff was wonderful. Always happy and so friendly! Not one complaint about the whole stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
Shelley07
Hudson, NH
Nov 21, 2012

Wonderful vacation!!

This was our third time at ths resort. First time i styed in swim up suite and the 2nd and 3rd Platinum with ocean view. Platinum is the way to go to get the best service including bed made and towels changed twice a day, free room service, a la carte lunches, easy reservations in platinum lounge for a la carte full service restaurants slippers, a bath robe, 3 bottles of liquor and refrigerator stock up each day. Its so worth the upgrade. Got towel art everyday and some amazing ones at that. Beach is beautifil, pools a little cool but ths resort is spotless, safe and clean and service is excellent. The shuttle company was Grey line and they were excellent also. Got a rose and water and could make a free call to the states. Will return again! And Flying nonstop is the way to go!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

La Vaqueria grill has the best chicken meal you will ever find

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
L Hink
Houston, Texas
Nov 13, 2012

Sister's Snorkeling Trip

I read all the reviews...pages and pages. What I found was the hotel is perfectly kept up. Groomed beyond belief, pools shiney clean and they add lounge chairs all day long. Beach is pretty with soft sand but entering the water is rocky and tough with break water. The biggest complaint was the food and I am really easy to please here. Chicken nuggets were horrible, couldn't even eat the hamburger it was so bad and added every condiment we had available. Drinks are good and they really am to please. So all in all I would most recommend this hotel to the 20 to 30 year old crowd that like to party and drink and swim. Older folks....the platinum suites have no view at all but are really quiet and close to the beach accesses.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
3
Dining tip: Not Applicable

Go to town to eat.

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

3
CaribTraveler
New Hampshire
Oct 30, 2012

The good, the bad, the ugly

My wife and I just got back and would like to give our input. Pros - The hotel was beautifully landscaped and gives a tropical paradise look and feel that gave a very nice first impression. The staff was very friendly and helpful. Lots of food chioces with 4 buffet restraunts open in 4 hours blocks for morning afternoon and evening. Very large pool wth swim up suites and swim up bars. All Alcohol is included and to our suprise were top brands like Johnny Walker scotch ad Corona Beer. With so many bars in the hotel you will not have a problem finding a drink. Cons - Too much walking, the hotel is built out not up so it is a good 15 min walk from lobby to the room. It doesnt sound like a lot but you will end up walking that several times a day in the hot weather(my bad back was pretty sore by end of week). The food taste was just ok and It seemed like they recycled the food into different dishes and served at other meals. Conclusion - If your the partying type then I would recommend this hotel to you as the pool and beach party's were great. If your Handicapped, have a bad back, legs, I would find another hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Sightseeing tip: Long walk from hotel

When you go to Coba ...rent a bike!!! walking for miles in the heat was rough.

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
chef frank
Cleveland, Ohio
Sep 23, 2012

Great Vacation

Hotel was spectacular, immaculate, and great service. Stayed over two weeks and food continued to impress. Bar service was good and staff very pleasant, the beach has to be one of the best! Only down side, was fighting the mosquitoes and no see ums flies. would return again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
Marcella J
Chicago, IL
Aug 31, 2012

Amazing time!

Great food, beautiful beach, fun entertainment, tentative staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
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