Grand Coco Bay - All Inclusive

great hotel great location great views foodis Ok beach nice need servers by beach and pool Area need more exciting nightlife after 11:00 Pm overall great stay .would recommend

No running water nor food the first night, ceiling leaked in the hotel room, left an inch and half of water on the floor, no night entertainment, no access to pool or hot tub after 2030, Establishment denied any compensation, yet offer to increase the room rate by 40.00 per day for a nicer room. We left, after two DAYS.

We loved Grand Coco Bay. The staff was very helpful and friendly. The food was excellent, for the most part, especially the Italian restaurant. The snack bar had a good variety, and the guacamole was great! We really enjoyed and appreciated all the hard work that went into the special Mexican Buffet and the show afterwards they had. I would definitely recommend this hotel.

Had a great time, location is excellent. The service was great especially Manuel at sport bar, If you are expecting a 5 star resort go someplace else, this is a nice clean smaller resort and is a great value for the money, staff was great all in all had a blast

Excellent staff and great service. There was a good variety of food in a large buffet and a good selection of lunch snack items if you didn't want the large buffet. The drinks were always available and they even had top brand names. We liked the location being on the north end of town. It provided an out of town beach walk in one direction and easy walk into town in the other direction. The resort was not one of the larger ones but was adequate for the price. On the negitive side, we were not happy with a couple of topless sun bathers on the beach. The resort staff claimed there was nothing they could do. Another item was the hogging of the beach towels to reserve chairs for the day. Towels were not available during the day when we wanted one. We really wish they would have provided free computer use for checking email and flight arrangements.

It is very comfortable and very well attended,all the ammenties clean and tidy and the service very well done

My wife and i have traveled to Mexico since the late 70'S so we feel like we have an understanding of the area. We have stayed in all size resorts and found that COCO BAY was perfect for us. Not to big but just right for comfort and relaxation. Food was about a 7 on a scale of 10. Service was great and activities such as shows were also great. The place was close to the city of Del Carmen so shopping was convenient. They offered all of the extras if you wanted to take side trips.

THE HOTEL WAS CLOSE TO EVERTHING YOU NEEDED. WHEN WE WALKED IN THERE WERE ONLY 4 PEOPLE AT THE POOL, IT MADE US WONDER IF WE MADE THE RIGHT DECISION. DUE TO THE FLU SCARE ALOT OF PEOPLE HAD CANCELLED THEY WERE ONLY AT 18% OCCUPANCY RATE. I BELIEVE THAT IS WHAT CAUSED THE LACK OF STAFF, AND THE ONES THAT WERE THERE WERE VERY TIRED AND GRUMPY. SEVERAL EMPLOYEES SAID THEY WERE REQUIRED TO WORK 12-18 HOUR DAYS, WHICH WHEN DEALING WITH DEMANDING TOURIST WILL STRAIN ANYONES SANITY. THE ROOMS WERE CLEANED VERY WELL EVERYDAY. FOOD WAS TYPICAL FOR A MEXICO VACATION. THE GROUNDS WERE WELL KEPT AND THE PLACE FELT VERY SECURE, AND SAFE. THE WATER PRESSURE WAS VERY POOR IN THE SHOWERS. WE HAD WATER LEAKING FROM OUR CEILING?????? THEY OFFER 2 KINDS OF BEER AND THE ONE THAT SEVERAL PEOPLE COULD DRINK THEY WOULD RUN OUT OF BY 2 OR 3, AND SAID THEY HAD TO SAVE THE REST FOR THE NIGHT. SAME WITH MIXED DRINKS THEY SEEMED TO RUN OUT OF MIXES OFTEN. BOTTOM LINE; DONT KNOW HOW IT WOULD BE UNDER REGULAR CIRCUMSTANCES??? THIS WAS OUR EXPERIENCE

We have been to several other resort in Mexico that we liked better. The buffet was very lacking. Not a great selection of foods. Same thing everyday gets boring. The pool and swim up bar were great. Rooms needed some TLC.

Three of us girls, late thirties, went here for a 4 day trip to relax in the sun and have time away from work and kids. The hotel is great for beach and pool, and the close relation to Playa Del Carmen. Breakfast and lunch are fine but dinner was better in town than at the resort. The drinks aren't the greatest, and they serve them in little cups so everyone brought thermos mugs. Overall the trip was wonderful. I would go back to Grand Coco Bay for another 4 day trip but probably not for a full week. The beach there is breathtaking and the town of Playa is a $5.00 cab ride and well worth going there for dinner and drinks. Don't hesitate to stay at Grand Coco Bay if you aren't going into it expecting a 5 star resort, but just want an easy, relaxing, vacation with a great location close to town.