$61 Avg/night
Rate and special offer based on Check-in: Jun 7, 2015 Check-out: Jun 8, 2015

Eurostars Hacienda Vista Real - Playa del Carmen

3 stars
View map of Paseo Xaman-HA, Ret. 3 Lotes 12 y 13, Villas Pakal, Playa Del Carmen, 77710

Hotel Overview

Reviewer score
3.9
out of 5
57 reviews
Summer trip

Staff is amazing and very helpful. They go above and beyond to accommodate you. Hotel is very clean... See full review

  • Ern.519
  • Jan 15, 2015
Fantastic holiday for couples

Great time at this hotel it is nice and quiet in a very secure environment .ok people say that it... See full review

  • Martine. Super grandma
  • Feb 25, 2014
Hotel Eurostars Hacienda Vista Real Hotel has 77 rooms and suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague.
All rooms and suites in this hotel are finely furnished and decorated. Each Suite offers Jacuzzi (under availability), central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort.

We offer the following services:pool bar, Iguana Grill, wireless Internet access in lobby (complimentary),tours($) and activities ($), laundry ($).

Iguana Grill ($) open from 10:30am - 3:00pm serving snacks.

3 Reasons to stay
  • Located in the beautiful Playa del Carmen
  • Tranquility
  • Comfort

  • Things to Do
  • Playa del Carmen Beach
  • La Quinta Avenida
  • Riviera Art Gallrery
  • Xplor Park
  • Xcaret Eco Park
  • Xel-Ha
  • Mamitas Beach Club

    Top hotels

    Eurostars Hacienda Vista Real - Playa del Carmen Rooms

    Royal Suite with Kitchen, Private Balcony
    The Royal Suite (2 bedroom with capacity up to 5 persons + 1 Child), has two bedrooms, one with two double beds an one with a king size bed, complete bathroom, closet, central air conditioning, 24" TV, kitchen with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony. Ideal for groups of friends and families.
    Ambassador Suite with Kitchen, Private Balcony
    The Ambassador (1 bedroom suite with capacity up to 3 persons + 1 Child) is a one bedroom suite with two double beds, complete bathroom, closet, central air conditioning, 24" TV, kitchen equipped with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony with a beautiful view to the golf course. Ideal for families.
    Luxury Studio
    The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.
    Super Saver
    The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.

    Amenities

    • Free buffet breakfast
    • Free internet in room
    • Free parking
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Concierge
    Activities
    Outdoor pool
    Fitness center or spa
    Fitness Center
    Spa
    Golf
    Dining
    Free buffet breakfast
    Bar/Lounge
    Restaurant
    Services
    Laundry service
    Childcare Service
    In-Room Safe
    Tour desk
    Doctor on call
    Currency exchange
    Internet
    Free internet in room
    Parking
    Free parking
    Accessibility
    Handicapped rooms/facilities
    Accessible facilities
    Wheel chair access
    Public areas wheelchair accessible for disabled
    Ramp access to buildings

    Dining

    Iguana Grill
    This mexican grill offers a delicious mexican cuisine,quick meals such as sandwiches, hamburgers, all while enjoying live music during the evening. We serve breakfast and lunch. Room Service available.
    Pool bar
    Our pool bar is also offering an extensive selection of domestic and international drinks and cocktails. It also offers quick meals such as sandwiches, hamburgers and coffee.

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

    Ratings and reviews for Eurostars Hacienda Vista Real - Playa del Carmen

    Overall score

    3.3 / 5
    5.01.0
    4 out of 57
    Amenities:
    3.5
    Cleanliness:
    4.3
    Hotel staff:
    3.5
    Comfort:
    4.3
    Location:
    3.5
    Value:
    3.5
    Sort by:
    Review of Eurostars Hacienda Vista Real - Playa del Carmen

    Reviewer score

    1
    5.01.0
    Wyoming Vacationer
    Business
    Casper, WY
    May 11, 2012

    Bad Staff, Must Read Review

    First the bad, very bad. I stayed here for one night and woke up the next morning to find that my credit card information had been stolen and an $800+ purchase had been made. The only person I ever gave my card to was the front desk and they used the old card machine that makes the carbon copy. Within 30 minutes of checking in the purchase was made. I would advise anyone who stayed there recently to check their bank accounts. Now the good. The hotel was actually pretty nice overall and had a cool tropical feeling. It was a bit outdated, but that added to the atmosphere. The breakfast was also very good. The location was good, but was difficult to find (don't use google maps for this) You have to go through a gate next to a shopping center and then go to the end of the road and there's the hotel.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    3
    Hotel staff:
    1
    Comfort:
    3
    Location:
    3
    Value:
    1
    Trip purpose:

    Business

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    Review of Eurostars Hacienda Vista Real - Playa del Carmen

    Reviewer score

    4
    5.01.0
    T Money
    Business
    Saltspring Island, Salt Spring Island, BC, Canada
    Nov 28, 2011

    Good relaxing getaway.

    The hotel is situated in the middle of a championship golf course which was the prime reason for my vacation. The second reason was to have a quiet, relaxing stay away from the main party centers. There was an added bonus to the hotel being in a quiet area, the local wildlife also enjoyed it. There were Coati Mundi that visit in the evening with Gecko's and numerous types of birds singing their songs. Very cool. The only drawback, possibly due to the time I went, was no food or drink service after 3pm. I dealt with that without a problem thanks to the helpful front desk staff. Over-all, WONDERFUL!!!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

    Sightseeing tip: Short drive from hotel

    Visit the Tulum Ruins about 45mins. south. Exceptional!!!!

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    Review of Eurostars Hacienda Vista Real - Playa del Carmen

    Reviewer score

    4
    5.01.0
    skipper999
    Business
    On the road
    May 12, 2012

    breakfast with the birds

    Beautiful rooms and lobby. Hotel was very dead as the season was just ending--things were so slow that the bar and restaurant closed mid-afternoon. Eight minute walk to a couple of very small restaurants. Half hour walk to town. Breakfast was served outside and the birds would land on the serving table to nibble scraps of food from the serving spoons. These are the same birds that scoop insects out of the pool all day. I saw one leave a deposit on the plate that the spoon rested upon. Staff seemed totally unconcerned about this arrangement.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    4
    Comfort:
    5
    Location:
    3
    Value:
    4
    Trip purpose:

    Business

    Time-saving tip: Short walk from hotel

    The hotel is within a gated area so taxis don't come there unless called (15-20 minute wait). Walk 8 minutes to the gate and a taxi will come by within a few seconds.

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    Review of Eurostars Hacienda Vista Real - Playa del Carmen

    Reviewer score

    4
    5.01.0
    Anonymous
    Business
    Milwaukee, Wisconsin, USA
    Feb 22, 2010

    Hacienda Vista Real Resort & Spa

    The hotel was very attractive and, since I enjoy walking, I liked the fact that it was somewhat out of the way in a park-like setting surrounded by villas and golf courses. If you find all inclusive resorts too artificial and confining and their promise of all you can eat and drink appealing to the crowd that overdoes both and shows it, Hacienda Vista Real is a nice alternative. I single female, I found the surroundings safe and never hesitated walking alone back to the hotel fairly late at night. Hacienda is not on a beach, nor does it have its own beach club, but for a fee you can use one belonging to a sister property. A free alternative is public beach in Playa Del Carmen with a wide expanse of white sand kept clean. There are numerous eating establishments in Playa Del Carmen from fast food, to wholesome natural food, to quite sophisticated fusion cuisine. I found the hotel staff to be pretty good, not overly friendly, but accommodating and efficient. I was particularly impressed by the honesty of the hotel restaurant staff. One morning I left behind a small fabric purse containing equivalent of about $30.00 and did not realize it until midday. I went back hoping to find the purse if not the contents, was immediately approached by the head waiter and received back my purse with everything intact. Hotel offered breakfast bar that was better than free continental breakfast you can find at most US hotels, but nowhere as good as in European hotels. People staying at the hotel included Americans, Canadians, Brits, Dutch, Germans and Latin Americans.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Dining tip: Long walk from hotel

    Some very good restaurants in Playa Del Carmen: Aqua, Everything Natural

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