$50 Avg/night
Rate and special offer based on Check-in: Oct 23, 2014 Check-out: Oct 24, 2014

Eurostars Hacienda Vista Real - Playa del Carmen

3 stars
Paseo Xaman-HA, Ret. 3 Lotes 12 y 13, Villas Pakal, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
3.9
out of 5
55 reviews
beautiful place

Awesome hotel and excellent customer service they go above and beyond. Couldn't ask for more. See full review

  • nancyc
  • Nov 9, 2013
Fantastic holiday for couples

Great time at this hotel it is nice and quiet in a very secure environment .ok people say that it... See full review

  • Martine. Super grandma
  • Feb 25, 2014
Hotel Eurostars Hacienda Vista Real Hotel has 77 rooms and suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague. All rooms and suites in this hotel are finely furnished and decorated. Each Suite offers Jacuzzi (under availability), central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort.

We offer the following services:pool bar, Iguana Grill, wireless Internet access in lobby (complimentary),tours($) and activities ($), laundry ($).

Iguana Grill ($) open from 10:30am - 3:00pm serving snacks.

Hotel Map

20.618 -87.082
Area served
Family suites, honeymoon vacations, romantic escape, security, privacy, E.P. bases, golf course on site, Playa Del Carmen, Riviera Maya, Tulum, XCaret, Xplor Xel-Ha, Chetumal, Merida.
Nearby airports
Cancn International Airport (CUN): Approximate driving time is 60 minutes and distance is 30 miles
Area description
Located in the heart of the championship Playacar Golf course, Hacienda Vista Real Hotel combines a personalized petit hotel service with the magic of the historical places and the beauty of the Caribbean Sea just to give you an unforgettable vacation. If you are looking for luxury & comfort think in Hacienda Vista Real where dreams become to reality. Located between Cancun and Tulum, ask for our tours and visit the most beautiful places of the Riviera Maya.

Eurostars Hacienda Vista Real - Playa del Carmen Rooms

Royal Suite with Kitchen, Private Balcony
The Royal Suite (2 bedroom with capacity up to 5 persons + 1 Child), has two bedrooms, one with two double beds an one with a king size bed, complete bathroom, closet, central air conditioning, 24" TV, kitchen with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony. Ideal for groups of friends and families.
Ambassador Suite with Kitchen, Private Balcony
The Ambassador (1 bedroom suite with capacity up to 3 persons + 1 Child) is a one bedroom suite with two double beds, complete bathroom, closet, central air conditioning, 24" TV, kitchen equipped with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony with a beautiful view to the golf course. Ideal for families.
Luxury Studio
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.
Super Saver
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.

Amenities

  • Free buffet breakfast
  • Free internet in room
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Dining
Free buffet breakfast
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Doctor on call
Currency exchange
Internet
Free internet in room
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Public areas wheelchair accessible for disabled
Ramp access to buildings

Dining

Iguana Grill
This mexican grill offers a delicious mexican cuisine,quick meals such as sandwiches, hamburgers, all while enjoying live music during the evening. We serve breakfast and lunch. Room Service available.
Pool bar
Our pool bar is also offering an extensive selection of domestic and international drinks and cocktails. It also offers quick meals such as sandwiches, hamburgers and coffee.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (55)

Ratings and reviews for Eurostars Hacienda Vista Real - Playa del Carmen

Overall score

3.9 / 5
5.01.0
55 out of 55
Amenities:
3.5
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
3.6
Value:
4.1

85% would recommend to a friend.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
EllieManlius
Business
Manlius, NY
Mar 17, 2010

Lovely Place

Wonderful experiences with this resort. Would recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The Nearby Xamen-Ha Bird Sanctuary was wonderful. $ 22 admission price per person well worth it for bird lovers.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Business
Seattle, WA
Feb 19, 2010

Nice, private Hotel/Resort

We stayed by the pool, went to town often(5 minute cab ride, 25 minute walk), took the ferry to Cozumel to snorkle. Service was friendly and good. [...] a good hotel we would recommend to others.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Town was 5 minute cab ride and 25 minute walk to main part of town where all shopping and restauarants were on Cinqo street.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Business
Milwaukee, Wisconsin, USA
Feb 22, 2010

Hacienda Vista Real Resort & Spa

The hotel was very attractive and, since I enjoy walking, I liked the fact that it was somewhat out of the way in a park-like setting surrounded by villas and golf courses. If you find all inclusive resorts too artificial and confining and their promise of all you can eat and drink appealing to the crowd that overdoes both and shows it, Hacienda Vista Real is a nice alternative. I single female, I found the surroundings safe and never hesitated walking alone back to the hotel fairly late at night. Hacienda is not on a beach, nor does it have its own beach club, but for a fee you can use one belonging to a sister property. A free alternative is public beach in Playa Del Carmen with a wide expanse of white sand kept clean. There are numerous eating establishments in Playa Del Carmen from fast food, to wholesome natural food, to quite sophisticated fusion cuisine. I found the hotel staff to be pretty good, not overly friendly, but accommodating and efficient. I was particularly impressed by the honesty of the hotel restaurant staff. One morning I left behind a small fabric purse containing equivalent of about $30.00 and did not realize it until midday. I went back hoping to find the purse if not the contents, was immediately approached by the head waiter and received back my purse with everything intact. Hotel offered breakfast bar that was better than free continental breakfast you can find at most US hotels, but nowhere as good as in European hotels. People staying at the hotel included Americans, Canadians, Brits, Dutch, Germans and Latin Americans.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

Some very good restaurants in Playa Del Carmen: Aqua, Everything Natural

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Suncatcher
Business
Detroit, MI, USA
Dec 1, 2011

Just pefect

We stayed at Ambassador suite.Very nice hotel,clean and huge rooms,beautiful grounds.Very friendly staff.Great breakfast,every day something new.Recomend to rent a car.Very easy to walk to town-20min or easy drive - few minutes.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
henrom
Business
Copenhagen, Denmark
Jan 16, 2012

Fantastic hotel

The hotel, the staff and the surroundings is just perfect!! So nice and high value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

If you rent a car and want to see some sights around the Yucatan Peninsula and Playa Del Carmen, this is just the perfect hotel.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Majo Cassola
Business
San Diego, CA, USA
Apr 10, 2012

Awesome Getaway!!!

We stayed for a week in a very beautiful,pleasant and spotless room. It is a very peaceful place,feels very exclusive.It is also very close to Fifth Av. I loved their daily Breakfast Buffet by the pool and lake. I totally appreciated how they change it up with a variety of Delicious food. But the best of ALL is the staff by the pool area,the Manager Servando was very professional,polite,friendly and dedicated to his job,he creates an atmosphere that makes your stay all the more enjoyable.(You won't regret meeting him). Awesome Customer Service!!! I will totally go back to this hotel!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Stevie V
Business
Hyannis, Massachusetts
May 21, 2012

Great Hotel, Great Experience

Booked online, mainly due to reviews which were probably under rated. Hotel was immaculately clean and well staffed with helpful knowledgeable people. The Breakfast Buffet was fabulous and added to the value of the stay. It is located in a gated community which adds to security, but is a nice walk to public beach or downtown Playa del Carmen. We had such a great experience that we extended our stay, then returned again before leaving Yucatan.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Book online for cheaper rate plus it is paid for in US$ so you don't get foreign transaction fee on credit card if paid hotel directly.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Andres the explorer
Business
New York
Feb 27, 2013

Pleasant stay

Very good place to stay for your vacation if you are looking to get out of the crowded area and relax. Hotel started to get a little old, but has a beautiful architecural design, in a "Two gate" communiy, very safe.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Place a little hard to find, ask for anyone in "Playacar" for Villas Pakal. The GPS doesn't show the private road.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
nancyc
Business
El Paso, TX
Nov 9, 2013

beautiful place

Awesome hotel and excellent customer service they go above and beyond. Couldn't ask for more.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Anonymous
Business
Bellingham MA
Dec 1, 2010

Playa Del Carmen Dive & Explore Nov 2010

Hacienda Vista Real is outstanding. Interesting location in Playacar. Great staff. Rooms were perfect. Breakfast was complete. Playa has everything. Restaurants. Shopping. Diving. Snorkeling. And a good place to set off from to explore Mexico.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Do not be afraid to rent a "cheap" car and drive here and there.

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