$84 Avg/night
Rate and special offer based on Check-in: Jan 6, 2015 Check-out: Jan 7, 2015

Eurostars Hacienda Vista Real - Playa del Carmen

3 stars
Paseo Xaman-HA, Ret. 3 Lotes 12 y 13, Villas Pakal, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
3.9
out of 5
55 reviews
beautiful place

Awesome hotel and excellent customer service they go above and beyond. Couldn't ask for more. See full review

  • nancyc
  • Nov 9, 2013
Fantastic holiday for couples

Great time at this hotel it is nice and quiet in a very secure environment .ok people say that it... See full review

  • Martine. Super grandma
  • Feb 25, 2014
Hotel Eurostars Hacienda Vista Real Hotel has 77 rooms and suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague. All rooms and suites in this hotel are finely furnished and decorated. Each Suite offers Jacuzzi (under availability), central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort.

We offer the following services:pool bar, Iguana Grill, wireless Internet access in lobby (complimentary),tours($) and activities ($), laundry ($).

Iguana Grill ($) open from 10:30am - 3:00pm serving snacks.

Eurostars Hacienda Vista Real - Playa del Carmen Rooms

Royal Suite with Kitchen, Private Balcony
The Royal Suite (2 bedroom with capacity up to 5 persons + 1 Child), has two bedrooms, one with two double beds an one with a king size bed, complete bathroom, closet, central air conditioning, 24" TV, kitchen with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony. Ideal for groups of friends and families.
Ambassador Suite with Kitchen, Private Balcony
The Ambassador (1 bedroom suite with capacity up to 3 persons + 1 Child) is a one bedroom suite with two double beds, complete bathroom, closet, central air conditioning, 24" TV, kitchen equipped with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony with a beautiful view to the golf course. Ideal for families.
Luxury Studio
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.
Super Saver
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.

Amenities

  • Free buffet breakfast
  • Free internet in room
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Dining
Free buffet breakfast
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Doctor on call
Currency exchange
Internet
Free internet in room
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Public areas wheelchair accessible for disabled
Ramp access to buildings

Dining

Iguana Grill
This mexican grill offers a delicious mexican cuisine,quick meals such as sandwiches, hamburgers, all while enjoying live music during the evening. We serve breakfast and lunch. Room Service available.
Pool bar
Our pool bar is also offering an extensive selection of domestic and international drinks and cocktails. It also offers quick meals such as sandwiches, hamburgers and coffee.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (55)

Ratings and reviews for Eurostars Hacienda Vista Real - Playa del Carmen

Overall score

3.9 / 5
5.01.0
55 out of 55
Amenities:
3.5
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
3.6
Value:
4.1

85% would recommend to a friend.

Sort by:
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
StayerUSSS
Business
Russia
May 18, 2013

Almost ok!

Staff is ok! No hassle,very friendly like the most people in Mexico Room is great except existing doors beetween rooms I woke up before 7.00 becasuse neighbour sang in bathroom. You need walking to the beach about 20 minutes. Taxi costs around USD$7-8. Safety is ok! Breakfast is beeter than in US. Turtles in the pond are very funny.Don't fort forget to feed them while you have a breakfast :-)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Placa de Las Americas is not worth to go.Poor choice, nothing to buy,

Was this review helpful to you?
Thank you for your feedback!
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
PJR Explorer
Business
Carolina, PR
Jul 28, 2013

Comfortable stay

We stayed for two nights in July 2013. The hotel is in a golf course in Playacar, a secluded-gated neighboorhood of Playa del Carmen. We arrived in a rental car, had to go through two guarded gates, and were promptly given access, we self parked in the adjacent free parking lot. The Hotel is about one mile from 5th Avenue, which can be a leisurely walk on beautiful surroundings, or a long way after a night of shopping, food, drink and dance (there are plenty of taxis around, but we chose to walk). We like going where the "action" is, but prefer peace and quiet for sleeping and resting. The first floor room was very clean, with a small patio adjacent to a double tub and the pool, next to the golf course. The morning breakfast buffet, included in the rate, was excellent, with enough variety to satisfy different diet requirements. We did not use the restaurant (only serves lunch) or bar. The staff was helpful and cheerful. The toilet flush was a bit slow, it can certainly improve. Overall, we enjoyed our stay there and would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Martine. Super grandma
Business
Bracknell. England
Feb 25, 2014

Fantastic holiday for couples

Great time at this hotel it is nice and quiet in a very secure environment .ok people say that it is a little far from the beach ,it take about 15 minutes and it is a beautiful walk or you hire a bike from them and it's a 2 minutes ride to the beach which is a good exercise and they have special path for bikes.The hotel was very clean , the beds were perfect .if there was a problem in your room they dealt with it there and then ,they upgraded us Because the clim was not working well enough then the new room was just amazing .we have stayed in some of the best hotels in the area but we found this one the best because it was nice and quiet and yet very near playa del carmen town.we found our room always cleaned when we came back every day no matter what time we came back .In the hotels all inclusive you often find your room cleaned late when you come back or sometimes they turn your door sign to do not disturb so you are left with a room uncleaned So for us we really enjoyed our month holiday .we are ready to go back in about 3 months time

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Latino restaurant and Italian restaurant at Pakal entrance just a little stroll from the hotel

Was this review helpful to you?
Thank you for your feedback!
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
clewis
Business
Minnesota, USA
Aug 15, 2011

Lovely. Quiet. Perfect

This hote was perfect for a quiet getaway. The rooms were clean and charming ours had a whirlpool tub that was an extra bonus. The staff was helpfull. The breakfast was included and was a great suprise. Will be coming back again soon. Carrie MN

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

The shopping here is so much better than in Cancun.

Was this review helpful to you?
Thank you for your feedback!
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Business
Sacramento
Dec 29, 2009

Deluxe rooms and gardens,no restaurant

This Hotel was very hard to find,we were fortunate to speak Spanish and local, told us were the Hotel entrance was located,the entrance to the hotel is tikal, which is a condo complex, then you have to drive to the end of the condos and at the left side you will see a piramide shape building, which is the Spa, there was not one single sign with the hotel name at the street entrance.We almost gave up,after driving in circles a good 30 minutes.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Playa del Carmen about 8 miles south towards Cancun is were you will find a variety of fun restaurants and shopping, the Hotel offers a nice breakfast only

Was this review helpful to you?
Thank you for your feedback!
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
jack no job
Business
autin texas
Mar 10, 2011

Playa Trip

Hotel was nice food was ok it was very pretty there and relaxing would stay again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Business
Boston
Dec 28, 2009

Definitely worth the stay

We enjoyed the beautiful location next to the golf course, the nice decor, and the quiet and relaxing atmosphere. Unfortunately the hotel no longer offers free entry to the adjoining spa nor the shuttle to the beach. The water in the pool is freezing. The walk to the beach takes 20 minutes but is pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Business
Scottsdale, AZ
Dec 9, 2010

Nice Find

The hotel is away from the main beach area and is located in the an adjacent neighborhood. It is about 10-15min very pleasant, beautiful, and safe walk into the center of town (the neighborhood seemed like the beverly hills of playa del carmen). You feel like you are walking into a mayan temple when you get there. The pool and breakfast area overlooks the lake of the local golf course. The staff was very friendly and accommodating. The only drawbacks had to do with us being there during the off season. As such, the spa, jacuzzi, and restaurant were closed. They did have a great breakfast buffet included in the room price and the room had a jacuzzi tub which more than made up for the one being closed. They were also doing maintenance and repairs on several areas but it never interfered with our stay. They have an affiliation granting you free entry to the playa indigo beach club in the center of town where you can lounge and have drinks on the sand. Overall we enjoyed our stay and would love to come back here to see what it's like during the regular season.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Business
New York City
Dec 31, 2010

Good all around hotel

Clean rooms, friendly personnel and good breakfast. need to rent car or have taxis take you to playa del carmen. I can recommend this hotel. could do with a bar or a restaurant (offers nothing other than b/fast, really)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Money-saving tip: Long walk from hotel

dont buy at the first souvenir shop

Was this review helpful to you?
Thank you for your feedback!
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Business
Chambly,Quebec,Canada
Apr 7, 2011

Secret hideway

Surprising cosy hotel, for whom who like A quiet hideway. Not 5 star rooms but enough to be comfortable, view of the golf, and almost a jungle, with so many birds and nice surrounding. Personnal is very friendly and will do everything they could to help you. WE walk everyday to the beach club(about half an hour) and back at night.This was our exercice of the day. At night we took a taxi to go out on the main street for a nice dinner. Real vacation whitout the fuss and noise of Playa Del Carmen. We recommend it to people who prefer the walk to the noise (or you can rent a bike, car or taxi )

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Long walk from hotel

If you are not afraid of long walk , this is the place to be

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top