$67 Avg/night
Rate and special offer based on Check-in: Mar 26, 2015 Check-out: Mar 27, 2015

Eurostars Hacienda Vista Real - Playa del Carmen

3 stars
View map of Paseo Xaman-HA, Ret. 3 Lotes 12 y 13, Villas Pakal, Playa Del Carmen, 77710

Hotel Overview

Reviewer score
3.9
out of 5
56 reviews
Summer trip

Staff is amazing and very helpful. They go above and beyond to accommodate you. Hotel is very clean... See full review

  • Ern.519
  • Jan 15, 2015
beautiful place

Awesome hotel and excellent customer service they go above and beyond. Couldn't ask for more. See full review

  • nancyc
  • Nov 9, 2013
Hotel Eurostars Hacienda Vista Real Hotel has 77 rooms and suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague. All rooms and suites in this hotel are finely furnished and decorated. Each Suite offers Jacuzzi (under availability), central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort.

We offer the following services:pool bar, Iguana Grill, wireless Internet access in lobby (complimentary),tours($) and activities ($), laundry ($).

Iguana Grill ($) open from 10:30am - 3:00pm serving snacks.

Eurostars Hacienda Vista Real - Playa del Carmen Rooms

Royal Suite with Kitchen, Private Balcony
The Royal Suite (2 bedroom with capacity up to 5 persons + 1 Child), has two bedrooms, one with two double beds an one with a king size bed, complete bathroom, closet, central air conditioning, 24" TV, kitchen with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony. Ideal for groups of friends and families.
Ambassador Suite with Kitchen, Private Balcony
The Ambassador (1 bedroom suite with capacity up to 3 persons + 1 Child) is a one bedroom suite with two double beds, complete bathroom, closet, central air conditioning, 24" TV, kitchen equipped with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony with a beautiful view to the golf course. Ideal for families.
Luxury Studio
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.
Super Saver
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.

Amenities

  • Free buffet breakfast
  • Free internet in room
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Dining
Free buffet breakfast
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Doctor on call
Currency exchange
Internet
Free internet in room
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Public areas wheelchair accessible for disabled
Ramp access to buildings

Dining

Iguana Grill
This mexican grill offers a delicious mexican cuisine,quick meals such as sandwiches, hamburgers, all while enjoying live music during the evening. We serve breakfast and lunch. Room Service available.
Pool bar
Our pool bar is also offering an extensive selection of domestic and international drinks and cocktails. It also offers quick meals such as sandwiches, hamburgers and coffee.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (56)

Ratings and reviews for Eurostars Hacienda Vista Real - Playa del Carmen

Overall score

3.9 / 5
5.01.0
56 out of 56
Amenities:
3.5
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4.1
Location:
3.6
Value:
4.1

86% would recommend to a friend.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Business
Sacramento
Dec 29, 2009

Deluxe rooms and gardens,no restaurant

This Hotel was very hard to find,we were fortunate to speak Spanish and local, told us were the Hotel entrance was located,the entrance to the hotel is tikal, which is a condo complex, then you have to drive to the end of the condos and at the left side you will see a piramide shape building, which is the Spa, there was not one single sign with the hotel name at the street entrance.We almost gave up,after driving in circles a good 30 minutes.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Playa del Carmen about 8 miles south towards Cancun is were you will find a variety of fun restaurants and shopping, the Hotel offers a nice breakfast only

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Business
Boston
Dec 28, 2009

Definitely worth the stay

We enjoyed the beautiful location next to the golf course, the nice decor, and the quiet and relaxing atmosphere. Unfortunately the hotel no longer offers free entry to the adjoining spa nor the shuttle to the beach. The water in the pool is freezing. The walk to the beach takes 20 minutes but is pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
5.01.0
Anonymous
Business
Napa CA
Jun 30, 2009

A home away from home.

The staff was extremely frendly and helpful. The decor of the hotel was a tradtional Mexican Hacienda,very warm and comfortable. We spent 14 nights there and it soon grew to feel like our home away from home. A short cab ride to 5th Ave and all of the fine restaurants of downtown Playa Del Carmen. A short walk to the golf course club house to play 18 holes on one of most beautiful courses you'll ever see. We recommend it highly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
5.01.0
Anonymous
Business
Calgary, AB.
May 10, 2009

Need a car for this place!

This is a very difficult location to get to. You do need to rent a car and even then, you need proper directions which are hard to find. Once you are there, you will find that you'll need other options for food as this place does not offer variety. Hacienda does have a beautiful spa that is free of charge for all the "wet" areas, which includes an outdoor pool on the roof of the building and another on the lower floor with jets.(We had to discover this on our own) They don't advertise this, but should, as it may appeal to others.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
1
Value:
3
Trip purpose:

Business

Shopping tip: Long walk from hotel

It ia a half an hour walk to fifth avenue.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Anonymous
Business
Long Island City, *
Aug 2, 2008

What a great spa

This is the perfect hotel for those looking for a small, luxurious alternative to an all-inclusive resort. Our single room was really nice. The spa attached to the hotel, which you get access to, is simply amazing. The staff in the spa, at the hotel and in the restaurants were all very friendly, always letting us take our time during meals and helping wherever they could. The food was great, too! All in all, very highly recommended. We'd go back in a second.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Grandma9
Business
USA
Mar 1, 2008

Beautiful grounds

Hacienda Vista Real was a very beautiful resort. The grounds were gorgeous. The only complaint was that it was too cold with the air conditioning on. We had to turn it off in the evening. The temperature stayed cool all night, though, because of all the marble in the room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

We went to the downtown area to eat and shop. It was fun.

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