$50 Avg/night
Rate and special offer based on Check-in: Sep 21, 2015 Check-out: Sep 22, 2015

Eurostars Hacienda Vista Real - Playa del Carmen

3 stars
View map of Paseo Xaman-HA, Ret. 3 Lotes 12 y 13, Villas Pakal, Playa Del Carmen, 77710

Hotel Overview

Ratings and reviews for Eurostars Hacienda Vista Real - Playa del Carmen

Overall score

3.9 / 5
5.01.0
48 out of 48
Amenities:
3.5
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.1
Location:
3.7
Value:
4.2

85% would recommend to a friend.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Anonymous
Couples
Mexico City
Apr 13, 2011

Best kept secret in Playa del Carmen

Incredible rooms and suites. Wonderful staff and attention especially from Hotel Manager [...]. I wouldn't stay anywhere else in Playa del Carmen and wish to go back to this hotel for many years to come! We spent the second week of our honeymoon here and could not have picked a better location. Rooms are quiet, peaceful, relaxing, magestic! Thank you also to [...] for making our stay unforgettable!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Couples
Chambly,Quebec,Canada
Apr 7, 2011

Secret hideway

Surprising cosy hotel, for whom who like A quiet hideway. Not 5 star rooms but enough to be comfortable, view of the golf, and almost a jungle, with so many birds and nice surrounding. Personnal is very friendly and will do everything they could to help you. WE walk everyday to the beach club(about half an hour) and back at night.This was our exercice of the day. At night we took a taxi to go out on the main street for a nice dinner. Real vacation whitout the fuss and noise of Playa Del Carmen. We recommend it to people who prefer the walk to the noise (or you can rent a bike, car or taxi )

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Time-saving tip: Long walk from hotel

If you are not afraid of long walk , this is the place to be

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Anonymous
Family
Spencer, OH
Apr 5, 2011

Fantastic!

This is the perfect place to enjoy a relaxing time. We absolutely loved it. The hotel is extremely luxurious in a rustic-mexican way. Do not miss going to "los Cenotes" and, if you can, catch a sailing boat, enjoy a sea you'll wont find anywhere else! The hotel's breakfast is very complete and you can also enjoy it inside the pool benches. We went in March-April. I heard that from May till August the heat is terrible. The only bad part is that you need a car to go to the beach, or walk more than a half hour going and another coming back, under the sun, with your towels and everything is not that fun... Perfect for a family meeting.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Family

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
5.01.0
Evedi
Friends
Austin, Texas
Mar 21, 2011

The scoop

The hotel room was lovely with a nice kitchen and large refrigerator. The breakfast was very good and enjoyable. The golf course is beautiful as a back drop to the hotel. However, the hotel is not on a beach. It is a 15-20 minute walk to town, which isn't bad, but is a bit annoying if you are going 2x's a day to hit the beach and then have dinner later in the evening. If you want to play golf on the course, it is a 20 minute walk to the entrance of the club house in 80-100 degree weather. We were told that there was no pickup service even though the clubhouse was directly across the course from the hotel. For those people who choose to stay here I recommend renting a car or planning on hiring taxi services.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Friends

Time-saving tip: Short drive from hotel

If you rent a car and drive to the hotel, you will enter a gated community. Once inside the Playacar gated area, turn into an additional gated area called Pakal (with a big golf ball in the logo) and the hotel is at the end of this street.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
jack no job
Couples
autin texas
Mar 10, 2011

Playa Trip

Hotel was nice food was ok it was very pretty there and relaxing would stay again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Couples

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Family
New York City
Dec 31, 2010

Good all around hotel

Clean rooms, friendly personnel and good breakfast. need to rent car or have taxis take you to playa del carmen. I can recommend this hotel. could do with a bar or a restaurant (offers nothing other than b/fast, really)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Family

Money-saving tip: Long walk from hotel

dont buy at the first souvenir shop

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Couples
Scottsdale, AZ
Dec 9, 2010

Nice Find

The hotel is away from the main beach area and is located in the an adjacent neighborhood. It is about 10-15min very pleasant, beautiful, and safe walk into the center of town (the neighborhood seemed like the beverly hills of playa del carmen). You feel like you are walking into a mayan temple when you get there. The pool and breakfast area overlooks the lake of the local golf course. The staff was very friendly and accommodating. The only drawbacks had to do with us being there during the off season. As such, the spa, jacuzzi, and restaurant were closed. They did have a great breakfast buffet included in the room price and the room had a jacuzzi tub which more than made up for the one being closed. They were also doing maintenance and repairs on several areas but it never interfered with our stay. They have an affiliation granting you free entry to the playa indigo beach club in the center of town where you can lounge and have drinks on the sand. Overall we enjoyed our stay and would love to come back here to see what it's like during the regular season.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Anonymous
Friends
Bellingham MA
Dec 1, 2010

Playa Del Carmen Dive & Explore Nov 2010

Hacienda Vista Real is outstanding. Interesting location in Playacar. Great staff. Rooms were perfect. Breakfast was complete. Playa has everything. Restaurants. Shopping. Diving. Snorkeling. And a good place to set off from to explore Mexico.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Friends

Sightseeing tip: Short drive from hotel

Do not be afraid to rent a "cheap" car and drive here and there.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Anonymous
Couples
Carolina, PR
Oct 20, 2010

Fantastic Getaway

Great Hotel! Everything was sooo clean, nice, put together! The hotel staff was great! The pool was beautiful and the breakfast was delicious! And if you wanted to have something to eat and the restaurant was already close, they had a list of restaurants that they call and bring the food to the hotel. It couldn't get any better!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Shopping tip: Short drive from hotel

5ta Avenida (on of the best shopping "places" in Playa del Carmen) was really close to the hotel. You can either take a long walk or a short drive.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
EllieManlius
Couples
Manlius, NY
Mar 17, 2010

Lovely Place

Wonderful experiences with this resort. Would recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Couples

Sightseeing tip: Short drive from hotel

The Nearby Xamen-Ha Bird Sanctuary was wonderful. $ 22 admission price per person well worth it for bird lovers.

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