$50 Avg/night
Rate and special offer based on Check-in: Sep 3, 2014 Check-out: Sep 4, 2014

Eurostars Hacienda Vista Real - Playa del Carmen

3 stars
Paseo Xaman-HA, Ret. 3 Lotes 12 y 13, Villas Pakal, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
3.9
out of 5
55 reviews
beautiful place

Awesome hotel and excellent customer service they go above and beyond. Couldn't ask for more. See full review

  • nancyc
  • Nov 9, 2013
Fantastic holiday for couples

Great time at this hotel it is nice and quiet in a very secure environment .ok people say that it... See full review

  • Martine. Super grandma
  • Feb 25, 2014
Hotel Eurostars Hacienda Vista Real Hotel has 77 rooms and suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague. All rooms and suites in this hotel are finely furnished and decorated. Each Suite offers Jacuzzi (under availability), central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort.

We offer the following services:pool bar, Iguana Grill, wireless Internet access in lobby (complimentary),tours($) and activities ($), laundry ($).

Iguana Grill ($) open from 10:30am - 3:00pm serving snacks.

Hotel Map

20.618 -87.082
Area served
Family suites, honeymoon vacations, romantic escape, security, privacy, E.P. bases, golf course on site, Playa Del Carmen, Riviera Maya, Tulum, XCaret, Xplor Xel-Ha, Chetumal, Merida.
Nearby airports
Cancn International Airport (CUN): Approximate driving time is 60 minutes and distance is 30 miles
Area description
Located in the heart of the championship Playacar Golf course, Hacienda Vista Real Hotel combines a personalized petit hotel service with the magic of the historical places and the beauty of the Caribbean Sea just to give you an unforgettable vacation. If you are looking for luxury & comfort think in Hacienda Vista Real where dreams become to reality. Located between Cancun and Tulum, ask for our tours and visit the most beautiful places of the Riviera Maya.

Eurostars Hacienda Vista Real - Playa del Carmen Rooms

Royal Suite with Kitchen, Private Balcony
The Royal Suite (2 bedroom with capacity up to 5 persons + 1 Child), has two bedrooms, one with two double beds an one with a king size bed, complete bathroom, closet, central air conditioning, 24" TV, kitchen with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony. Ideal for groups of friends and families.
Ambassador Suite with Kitchen, Private Balcony
The Ambassador (1 bedroom suite with capacity up to 3 persons + 1 Child) is a one bedroom suite with two double beds, complete bathroom, closet, central air conditioning, 24" TV, kitchen equipped with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony with a beautiful view to the golf course. Ideal for families.
Luxury Studio
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.
Super Saver
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.

Amenities

  • Free buffet breakfast
  • Free internet in room
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Dining
Free buffet breakfast
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Doctor on call
Currency exchange
Internet
Free internet in room
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Public areas wheelchair accessible for disabled
Ramp access to buildings

Dining

Iguana Grill
This mexican grill offers a delicious mexican cuisine,quick meals such as sandwiches, hamburgers, all while enjoying live music during the evening. We serve breakfast and lunch. Room Service available.
Pool bar
Our pool bar is also offering an extensive selection of domestic and international drinks and cocktails. It also offers quick meals such as sandwiches, hamburgers and coffee.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (55)

Ratings and reviews for Eurostars Hacienda Vista Real - Playa del Carmen

Overall score

3.9 / 5
5.01.0
55 out of 55
Amenities:
3.5
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
3.6
Value:
4.1

85% would recommend to a friend.

Sort by:
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
MBgill
Montréal, QC, Canada
Jan 19, 2012

an oasis of peace

if you rent a car ,it cannot be better in playa del carmen. if you want to go at the beach it is 15 min walk . the birds are there all the time it is funny for pictures, it is at 200meter from xelha birds sanctuary and many kinds escape from there and live around the hotel for taxi to the beach it is $5. the breakfast was good and complete. they were all the time open to help us. it is the most secure place in playa del carmen because it is in a private park that you pass gates to enter . you can walk there alone even in the middle of the night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
henrom
Copenhagen, Denmark
Jan 16, 2012

Fantastic hotel

The hotel, the staff and the surroundings is just perfect!! So nice and high value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Short drive from hotel

If you rent a car and want to see some sights around the Yucatan Peninsula and Playa Del Carmen, this is just the perfect hotel.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
5.01.0
gmipt
Westchester, NY, USA
Dec 25, 2011

not that bad

We felt we got what we paid for being the least expensive option in a secure playcar location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
3
Dining tip: Long walk from hotel

rent a scooter if you dare and follow reveiws for meals

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Suncatcher
Detroit, MI, USA
Dec 1, 2011

Just pefect

We stayed at Ambassador suite.Very nice hotel,clean and huge rooms,beautiful grounds.Very friendly staff.Great breakfast,every day something new.Recomend to rent a car.Very easy to walk to town-20min or easy drive - few minutes.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
T Money
Saltspring Island, Salt Spring Island, BC, Canada
Nov 28, 2011

Good relaxing getaway.

The hotel is situated in the middle of a championship golf course which was the prime reason for my vacation. The second reason was to have a quiet, relaxing stay away from the main party centers. There was an added bonus to the hotel being in a quiet area, the local wildlife also enjoyed it. There were Coati Mundi that visit in the evening with Gecko's and numerous types of birds singing their songs. Very cool. The only drawback, possibly due to the time I went, was no food or drink service after 3pm. I dealt with that without a problem thanks to the helpful front desk staff. Over-all, WONDERFUL!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short drive from hotel

Visit the Tulum Ruins about 45mins. south. Exceptional!!!!

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
clewis
Minnesota, USA
Aug 15, 2011

Lovely. Quiet. Perfect

This hote was perfect for a quiet getaway. The rooms were clean and charming ours had a whirlpool tub that was an extra bonus. The staff was helpfull. The breakfast was included and was a great suprise. Will be coming back again soon. Carrie MN

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short drive from hotel

The shopping here is so much better than in Cancun.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Anonymous
Mexico City
Apr 13, 2011

Best kept secret in Playa del Carmen

Incredible rooms and suites. Wonderful staff and attention especially from Hotel Manager [...]. I wouldn't stay anywhere else in Playa del Carmen and wish to go back to this hotel for many years to come! We spent the second week of our honeymoon here and could not have picked a better location. Rooms are quiet, peaceful, relaxing, magestic! Thank you also to [...] for making our stay unforgettable!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
5.01.0
Anonymous
Chambly,Quebec,Canada
Apr 7, 2011

Secret hideway

Surprising cosy hotel, for whom who like A quiet hideway. Not 5 star rooms but enough to be comfortable, view of the golf, and almost a jungle, with so many birds and nice surrounding. Personnal is very friendly and will do everything they could to help you. WE walk everyday to the beach club(about half an hour) and back at night.This was our exercice of the day. At night we took a taxi to go out on the main street for a nice dinner. Real vacation whitout the fuss and noise of Playa Del Carmen. We recommend it to people who prefer the walk to the noise (or you can rent a bike, car or taxi )

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Time-saving tip: Long walk from hotel

If you are not afraid of long walk , this is the place to be

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
5.01.0
Anonymous
Spencer, OH
Apr 5, 2011

Fantastic!

This is the perfect place to enjoy a relaxing time. We absolutely loved it. The hotel is extremely luxurious in a rustic-mexican way. Do not miss going to "los Cenotes" and, if you can, catch a sailing boat, enjoy a sea you'll wont find anywhere else! The hotel's breakfast is very complete and you can also enjoy it inside the pool benches. We went in March-April. I heard that from May till August the heat is terrible. The only bad part is that you need a car to go to the beach, or walk more than a half hour going and another coming back, under the sun, with your towels and everything is not that fun... Perfect for a family meeting.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
5.01.0
Evedi
Austin, Texas
Mar 21, 2011

The scoop

The hotel room was lovely with a nice kitchen and large refrigerator. The breakfast was very good and enjoyable. The golf course is beautiful as a back drop to the hotel. However, the hotel is not on a beach. It is a 15-20 minute walk to town, which isn't bad, but is a bit annoying if you are going 2x's a day to hit the beach and then have dinner later in the evening. If you want to play golf on the course, it is a 20 minute walk to the entrance of the club house in 80-100 degree weather. We were told that there was no pickup service even though the clubhouse was directly across the course from the hotel. For those people who choose to stay here I recommend renting a car or planning on hiring taxi services.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Time-saving tip: Short drive from hotel

If you rent a car and drive to the hotel, you will enter a gated community. Once inside the Playacar gated area, turn into an additional gated area called Pakal (with a big golf ball in the logo) and the hotel is at the end of this street.

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