$90 Avg/night
Rate and special offer based on Check-in: Aug 5, 2014 Check-out: Aug 8, 2014

Casa Melissa

3 stars
Av. Juarez M1 LT4 Centro, Quintana Roo, Playa del Carmen, 77710
Hotel Overview
Reviewer score
3.3
out of 5
4 reviews
Not bad

The room was very clean and looked almost new throughout. The ocean view was ok, the hotel isn't on... See full review

  • Didnot
  • Sep 2, 2013
my stay at Casa Melissa

I had a really good time. Our room was spacious and I loved the balcony. The staff was very nice... See full review

  • shohreh
  • Jan 7, 2013
With privilege location offer 33 comfortable, yet modern ocean view rooms in the hearth of Riviera Maya, only few steps away from the spectacular white sand beach and famous 5th Avenue of Playa del Carmen with wide range of restaurants, beach clubs, nightclubs and shopping.

Close to main attraction of Riviera Maya including adventure, ecological, archeological, fishing, and golfing tours, Maritime Terminal with daily ferries to Cozumel Island and Bus Terminal to Cancun and Chichem Itza are also a minute walking distance from Casa Melissa.
Amenities - Dry Cleaning and Reception.

Casa Melissa Rooms

Standard Ocean View
Standard Ocean View offers one king bed or two double beds with air conditioning, alarm clock, balcony/terrace, bathroom amenities, cable/satellite TV, ceiling fan, color TV, en-suite/private bathroom, internet access (extra charge), iron/ironing board, mini bar, non-smoking rooms, radio, refrigerator, shaver in bathroom and tea and coffee making facilities. The room also provides partial ocean view, table with two chairs and closet.
Standard Oceanfront Room
Standard Oceanfront Room offers two double beds with air conditioning, alarm clock, balcony/terrace, bathroom amenities, cable/satellite TV, ceiling fan, color TV, en-suite/private bathroom, internet access (extra charge), iron/ironing board, mini bar, non-smoking rooms, radio, refrigerator, shaver in bathroom and tea and coffee making facilities. The room also provides closet.
Studio Ocean View Room
Studio Ocean View Room offers two double beds and one sofa bed with air conditioning, alarm clock, balcony/terrace, bathroom amenities, cable/satellite TV, ceiling fan, color TV, en-suite/private bathroom, internet access (extra charge), iron/ironing board, mini bar, non-smoking rooms, radio, refrigerator, shaver in bathroom and tea and coffee making facilities. The room also provides partial ocean view, table with two chairs and closet.
Junior Suite Oceanfront
Junior Suite Oceanfront offers one king bed with air conditioning, alarm clock, balcony/terrace, bathroom amenities, cable/satellite TV, ceiling fan, color TV, en-suite/private bathroom, internet access (extra charge), iron/ironing board, mini bar, non-smoking rooms, radio, refrigerator, shaver in bathroom and tea and coffee making facilities. The room also provides partial ocean view, table with two chairs and closet.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Services
Childcare Service
Currency exchange
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.6222 -87.0748
Area served
Playa del Carmen.
Nearby airports
Cancun International Airport (CUN).
Area description
In the heart of the famous 5th avenue of Playa del Carmen in the Riviera Maya, Mexico.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (4)

Ratings and reviews for Casa Melissa

Overall score

3.3 / 5
5.01.0
4 out of 4
Amenities:
3
Room cleanliness:
3.8
Hotel staff:
3.5
Room comfort:
3.5
Location:
4.3
Value:
3.5
Sort by:
Review of Casa Melissa

Reviewer score

3
5.01.0
Jaymie T.
Boston, MA
Mar 16, 2014

Great for the price!

The good: A balcony with an ocean view, really nice beach towels available for 300 pesos deposit, the price, proximity to everything The bad: A vacant lot between the hotel and beach; bed very hard, maid didn't speak any english (I suggest learning the words for "please come back (later, in one hour, etc.)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Review of Casa Melissa

Reviewer score

1
5.01.0
Eunbit
Cypress, CA
Oct 23, 2013

Worst Hotel Ever!!!

I was initially supposed to stay 4 nights, but I'm glad I only stayed 2 nights. Actually I wish I did not stay at all. Anyway, first of all, check in was horrible. It took forever to get a room. And they kept on saying that they did not have the room we reserved available. Which makes no sense, because most of the rooms were empty at the time. Once I got a room, about 1 hr of arguing, I went in and turned on the shower. The water pressure was ridiculous. It was just dripping from the showerhead. I could not even wash my hands. And then after complaining they kept on saying they cant do anything about it because everyone is gone and they cannot change the room for me. We had to wait until tomorrow. Which we obviously did not wait and demanded a new room until he finally gave us one after about 2 hrs of arguing. He did not even say sorry or anything and just gave a lot of attitude towards us. Then we got into the new room, the shower worked, but the drain did not work well. And also pillows and bed sheets had yellow and brown spots all over them. This is crazy! We will never stay again and we highly urge others not to stay there!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Casa Melissa

Reviewer score

4
5.01.0
Didnot
UK
Sep 2, 2013

Not bad

The room was very clean and looked almost new throughout. The ocean view was ok, the hotel isn't on the beach and there are trees partially obstructing the view. The hotel is really convenient for the bus station, less than two minutes walk. It is far enough from the bars to remain peaceful, but it's close enough to be accessible.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Casa Melissa

Reviewer score

5
5.01.0
shohreh
Washington DC
Jan 7, 2013

my stay at Casa Melissa

I had a really good time. Our room was spacious and I loved the balcony. The staff was very nice and friendly. The location was just perfect and close to everything. I highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

We asked a very nice guy who was a friend of someone at the front desk with a taxi to drive us to places. We wvisited ruins, places of interest and a lovely quiet beach. we preferd that to crowded pre-arranged tours.

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