$273 Avg/night
Rate and special offer based on Check-in: Jun 10, 2013 Check-out: Jun 12, 2013

Aventura Spa Palace All Inclusive - Adults Only

4 stars
KM 72, Carretera, Cancun-Tulum, Playa del Carmen, 77710
Hotel Overview
Reviewer score
4.4
out of 5
93 reviews
Relaxing stay with lots of pampering

If you've ever wanted to live like a king without the burdens of running a country and dodging... See full review

  • Toly492516
  • Apr 21, 2013
Wedding Anniversary Trip

It was my first trip to Mexico, I was little scared because of media reports. The truth is there is... See full review

  • sgeorge
  • Feb 9, 2012
Adults only resort with private beach access and incredible views
Aventura Spa Palace resort is located on the beach in the heart of Riviera Maya. Although all the "basics" -- such as multiple pools and a private beach -- of a Riviera Maya resort are in place, Aventura Spa Palace piles on the extras for active travelers. There are beach coves, a steam and sauna room, yoga hut, meditation pond, climbing tower and obstacle course. For nighttime entertainment, vacationers dance the night away at Andromeda disco. Guests at the adults-only, all-inclusive Aventura Spa Palace have access to all eight Palace resorts.
Highlights:
  • Access to all eight Palace resorts
  • Unique features such as the yoga hut, meditation pond and obstacle course on site
  • 777 luxurious rooms in Mexican hacienda style
Rooms:

Expect contemporary style rooms in buildings reminiscent of luxurious Mexican haciendas. Rooms at the Aventura Spa Palace include one king or two double beds, double Jacuzzi, private balcony with hammock, two-person shower, satellite TV, mini bar, liquor dispenser, 24-hour room service and daily turn-down service. The two-bedroom presidential suite comes in at a whopping 2,279 square feet and feature a half kitchen and additional half bathroom and wireless Internet. At the concierge level, suites include L'Occitane bath amenities, exclusive beach bag, private beach lounge chair, two massages with aromatherapy, espresso maker, pillow menu, private candlelight dinner and nightly turn-down service.

Features:

The Aventura Spa Palace features theme parties and nightly entertainment, round-the-clock room service and transportation to all other Palace resorts. For guests looking to relax, the 85 acres of white sand beaches are perfect for lounging. The Aventura Spa Palace offers a range of activities from yoga to spinning to climbing towers. The resort is also within travel distance to Playa del Carmen and a quick ferry ride to Cozumel Island. The long stretches of world-class reefs provide the perfect scenery for a day of diving and snorkeling.

Transportation
  • Cancun International Airport (60 minutes)
Attractions
  • Playa del Carmen (25 mi/41 km)
  • Tulum ruins (25 mi/41 km)
  • Chichen Itza (88 mi/142 km)
Business­
  • Full service business and convention center (fees apply)
  • High-speed Internet (fees may apply)

Aventura Spa Palace All Inclusive - Adults Only Rooms

Deluxe Room - Resort View
Each elegantly appointed guest room features

1 King or 2 dbl beds

Double Jacuzzi

In Room Wine

Balcony most with a hammock

Liquor Dispenser contains whiskey, tequila, rum & vodka

Mini Bar contains sodas, bottled water, juices & domestic beer

Satellite TV

Purified Water

Luxury Bath Amenities. Bathrobes & Slippers

Digital safe (laptop size)

Individually-Controlled A/C

Coffee Maker

Direct Dial telephone

Alarm Clock

Hair Dryer

Iron/ironing board

Wireless Internet

24-Hour room service & Turndown Service

Non-Smoking rooms available

Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests

492.5 Sq. Ft
Superior Deluxe - Garden View
Room features-

Two person Jacuzzi

Private balcony with hammock

Large split bathroom with a two person shower, hairdryer

Satellite TV, direct dial telephone, in room safe

Mini bar refrigerator stocked with beer, purified water and soft drinks

Liquor dispenser

24hr room service

Coffee makers

Turn down service

Bathrobes & slippers

Alarm clock

Iron/ironing board
Superior Deluxe - Ocean View
Room features-

Two person Jacuzzi

Private balcony with hammock

Large split bathroom with a two person shower, hairdryer

Satellite TV, direct dial telephone, in room safe

Mini bar refrigerator stocked with beer, purified water and soft drinks

Liquor dispenser

24hr room service

Coffee makers

Turn down service

Bathrobes & slippers

Alarm clock

Iron/ironing board
Deluxe Diamond - Concierge room
King bed. Double Jacuzzi. Private shower. Balcony w/ a hammock. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. Satellite TV. DVD/CD Player. Purified Water. BioSilk Bath Amenities. Bathrobes & Slippers. Exclusive Beach Bag (one per room/per stay), Private beach lounge chair area with waiter service, Two 25 Minute Massage at the Spa, Aromatherapy. Safe. Individually-controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm clock/Radio/IPOD Dock, Professional Hair dryer. Iron/ironing board. Wireless Internet. Private candlelight dinner at select locations (once per stay), 24-hour room service from select restaurant menus to create a "Special Menu". Nightly Turndown Service, Pillow Menu, Nightly Petit Fours. Exclusive Concierge Phone Service, Private check-in & out/ Late Check-out & Early check-in (subject to availability).
Presidential Suite 2 Bedroom
1 bedroom with king size, Double Jacuzzi, In Room Wine and Fruits & private bath w/shower only

1 bedroom w/double beds, Double Jacuzzi, In Room Wine and Fruits & private bath w/ shower only. Terrace w/ lounge chairs, chairs & table

Living room

Dining room

Half kitchen

Half bathroom

Liquor dispenser contains whiskey, tequila, rum & vodka

Mini Bar contains sodas, bottled water, juices & domestic beer

Ceiling fan

Biosilk Bath Amenities

Bathrobes & Slippers

Bathroom scale

Digital safe (laptop size)

Individually-controlled A/C

Coffee maker

Direct dial telephone

Alarm clock

Hair dryer

Iron/ironing board

Wireless Internet

24 hour room service & Turndown service

Ocean Front

Max occupancy: 6 adults. 2,279 Sq. Ft.

Amenities

  • All inclusive
  • FREE internet
  • FREE parking
  • Indoor pool
General
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Spa services
Night club
Golf
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
FREE internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Accessible parking
Handicapped parking
Wheelchair accessible elevators
Ramp access to buildings

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Hotel Map

20.5109 -87.2138
Area served
Riviera Maya, Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN): Approximate driving time is one hour and distance is 68 km (42.5 mi).
Area description
The Aventura Spa Palace is located about 60 minutes from the Cancun airport and about 20 minutes south of Playa del Carmen, right next to Puerto Aventura in the heart of the Riviera Maya.

Dining

Juice Bar
non-alcoholic service, 6:00 am - 6:00 pm
MoMoNoHana
Location-Adjacent to lobby

Cuisine Oriental

Breakfast buffet- 7:00 am - 11:00 am

Dinner a la carte- 6:00 pm - 11:00 pm

Dress code- Casual, Wet clothing or uncovered swimwear not allowed.
La Trattoria
Location-Pool view

Cuisine

Italian

Dinner a la carte: 6:00 pm - 11:00 pm

Dress code-Casual

Wet clothing or uncovered swimwear not allowed.
Greco
Location- Poolside

Cuisine

International (breakfast and lunch) & Seafood

(dinner)

Breakfast buffet- 7:00 am - 11:00 am

Lunch buffet-Noon - 4:00 pm

Dinner a la carte- 6:00 pm - 11:00 pm

Dress code- Casual

Wet clothing or uncovered swimwear not allowed.
La Huerta
Location- Adjacent to patio

Cuisine

California light

Dinner a la carte- 6:00 pm - 12:00 am

Dress code-Casual elegance, long pants, collared shirts, and shoes required
North Lobby Bar
bar service, 10:00 am - 1:00 am
Pool Bar
naer the cross current pool, 10:00 am - 6:00 pm
Swim-up Bar
next to El Greco, 10:00 am - 6:00 pm
Snack Bar
Healthy snacks, 10:00am - 6:00 pm

Meeting facilities

Meeting Info
The Convention Center offers state-of-the-art meeting facilities. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Business Center offers complete professional services, including private offices and computers w/ Internet.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (93)

Ratings and reviews for Aventura Spa Palace All Inclusive - Adults Only

Overall score

4.4 / 5
93 out of 93
Amenities:
4.7
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.6
Location:
4.3
Value:
4.3

89% would recommend to a friend.

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Review this hotel
Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

5
Mexico4me
Memphis, TN, USA
Jan 16, 2012

Secluded getaway

Excellent service by courteous, professional staff desiring to meet your every need. Tipping wasn't expected, but certainly gratefully received!! Do not know what to expect, when this location transitions to a Hard Rock soon, but we certainly had a quiet restful vacation!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

5
Anonymous
Arkansas
Oct 6, 2009

5 year wedding annv. vacation

It was wonderful I couldn't have asked for a better vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: In Hotel

the dining was great! Soo many to choose from it was wonderful.

Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

5
Anonymous
Los Angeles
Sep 27, 2009

Awesome Resort and Great Service!

My husband and I loved the experience. We were able to enjoy the great food in a variety of included restaurants, and a variety of activities (kayaking, bicycling, nightly shows, spa, dancing, gym, shopping). The service is great. There are several options in trips/adventures near the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short drive from hotel

Playa del Carmen is minutes away.

Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

5
Jesse & Mel
Providence, RI
Sep 18, 2009

Wonderful Honeymoon

Everyone was helpful, curtious, politely, friendly, there's nothing bad to say It was the best trip ever they couldn't have been more helpful and very respectable.Room service always quick, questions answer immediately and kept informed of everything.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Long walk from hotel

there was a lot of walking to places but I can't complain about that.

Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

5
Anonymous
Le Mars, Iowa
Aug 18, 2009

Paradise

By far the best vacation I have ever taken. The people are friendly, the hotel is spotless and the service amazing. The occupancy level was at 24% and it felt like a ghost town most of the time. This was nice, but it made me sad to know that a lot of people where probably out of a job, because so many Americans are afraid to vacation to Mexico. I felt completely safe the entire time there and would go back in a heartbeat if I could afford it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

5
Anonymous
Livonia, Michigan
Aug 16, 2009

Hard to beat value

My wife and I just got back from our honeymoon at the Aventura Spa Palace and we had a fantastic time. One thing I didn't realize when I booked is that the "Spa Palace" is connected to the "Cove Palace" on the same property. Kids from the Cove are not allowed to enter the Spa, but everyone else is free to enjoy both sides. This was a great surprise. It doubled the number of restaurants to try out and activities to do. I also missed the fact that their really is no beach to go walking on - which my wife likes to do. After we got there, she fell in love with the awesome cove area, protected from the large waves of the ocean. The water is clear and warm and made for great snorkeling. I am not much of a snorkeler, but the guide convinced us to try it and we were glad that we did - and it was free! The resturants were as good or better than the other all-inclusives I have done in Jamaica (Riu - Nigril and Sandals Ocho Rios) and at the Cancun Palaces. Great a-la-carte selections and good buffet's for breakfast and lunch. We're both beer snobs, but we knew what we were getting into.. I was fine with Dos Equis, but she reverted to more mixed drinks and would have preferred a better selection. I started drinking at about 10am everyday including about 5 Don Julio tequila shots and never had a hangover. The humid climate and the pool helps keep you hydrated.. Not to say some people we met didn't get them, but I guess they can't throttle it as much.. We met some great folks, who really added to our experience. I'm 31. The crowd in early August was mostly 24 to 36. Quite a few honeymooners. With the recession the way it is right now the place was only about 35% occupied. The staff were all friendly and worked hard for tips, but never expected them. The guys who run the entertainment on the poolside with volleyball, water polo, soccer, snorkeling, water aerobics.. were unbelievably entertaining and fun.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Entertainment tip: Not Applicable

They hide the top shelf stuff under the counter. You have to know what to ask for.. If you are a liquor snob, make sure to ask for all your drinks by name, like pina colada with Bacardi, or a bloody mary with Smirnoff

Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

5
Anonymous
Atlanta,GA
Aug 11, 2009

Fantastic family getaway

A very small issue considering all the wonderful things that occurs at this complex. The staff pushes carts with assorted supplies around the complex a great deal; they start early and run often throughout the day. My only suggestion is that they OIL the wheels or replace them

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

4
Anonymous
Virginia Beach, VA
Jul 26, 2009

Beautiful, with room for improvement

*They will offer you a sales pitch for spa credits. It's worth the time, but to buy into membership is definitely not a "deal." *The wait staff is wonderful, they work very hard. *Very, very hot and humid during July. *The spa is fabulous. *The bugs I experienced in the room I believe are due to the outside setting of the rooms and the fact that there is food everywhere. *Nightly shows are somewhat repetitive (4 of 7 included drum playing).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Money-saving tip: Not Applicable

*Research transportation options; buying as part of package is outrageous; much cheaper options available. *Booking excursions through the hotel they coordinate everything for you, but their prices are much higher than booking on your own.

Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

4
Anonymous
San Antonio, Texas
Jul 6, 2009

Summer Fun

Excellent service and staff, hotel just needs a little updating to be a 5 star.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

4
idgem
Idaho
Jun 15, 2009

Great place to relax

This was a great experience. It was our 35th wedding anniversary, and it was everything we hoped it would be.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

We enjoyed all the resturants at the Hotel, but our favorite was La Hacienda. Be sure to ask for the Mayan coffee. It was the best!

Review of Aventura Spa Palace All Inclusive - Adults Only

Reviewer score

4
Anonymous
Dallas, TX
May 31, 2009

Good Place

My wife and I traveled here for our honeymoon and had a great time. First class service, beautiful weather, beautiful resort, nice rooms, decent food, and right on the ocean. The only negative thing to say about the hotel is there isn't really a beach. It has kind of a rocky shore, but if that does not bother you then it is fine. We did get screwed by our terrible concierge. He was never really around and we were unable to go to the Tulum ruins. By the time we did find him to book the excursion it was full. That was our only real compliant.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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