Hotel experience: very good. Nice room, very good service. they have discount for the beach to rent chairs etc... Ask at the main desk. They give you beach towels too. Rooms are nice and very clean. Beds confortable. Only negative point: the
continental breakfast. Really basic and not very good....but not really a problem...there are a lot of good restaurants around...
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Several club/restaurant on the beach or on 5th avenue. Resaurant Maya at the very corner btw the avenida of the hotel and 5th avenue. One of the most expensive for the city, but very nice....TAKE THE MAYACAFE there....very colorful, good, nice...and a good show when served...
great location right off of 5th avenue. friendly staff. love the free internet in lobby. we didn't use the daily maid service or pool. wish breakfast was do-it-yourself grab-n-go instead of sit down cuz it's just continental. the service is nice
though if you have the time for it. we were in a hurry with tours departing in the morning.
Nice hotel. Larger than what it seems from the street. Next to the main avenue (5 AVE) at playa del carmen, where everything happens.
Relatively near the beach. More than 2 blocks away, though.
In our room the bathroom was separated
from the bedroom by a wall that does not go all the way to the ceiling and there is no door. Wasn't a big deal for us, but thought you should know. Not sure if all rooms are this way.
Located away from the hot spots, but all within walking distance. So when we want peace and quite we can. Unassuming place, definitely no glitz, but clean and neat and the staffers were nice - except for the pressure sell to get us to dine with
them on Christmas eve.
Our 2nd visit to hotel. Never lets us down. We love: charm, staff, walkable location, hotel kitty & service. Many people we run into on both visits, are repeat visitors. This says a lot. We will continue to use this hotel as our 'home base' when
We had problems w/rental car & Louis, @ front desk, went over & beyond. He spent time on phone w/Budget 4 times to straighten it out for us.
Quick walk to beach. Quick access to banks, shopping, dining & sight seeing.
I recommend this hotel & staff to anybody who likes the more friendly & personal touch of a hotel.