$55 Avg/night
Rate and special offer based on Check-in: Jul 1, 2015 Check-out: Jul 2, 2015

Aqualuna By Xperience Hotels - Adults Only

2 stars
View map of Avenida 10 Nte, entre Calles 12 y 14, Colonia Centro, Playa Del Carmen, 77710

Hotel Overview

Reviewer score
4.0
out of 5
24 reviews
very pleased.no complaints

We arrived prior to check in; they let us use a shower to clean up and change. When we returned,... See full review

  • djmdallas
  • Dec 10, 2013
Very convenient!

I booked this room together with my best friend, so we booked a room with a King bed and it was... See full review

  • ReginaJones
  • Jan 19, 2015
Visit Playa del Carmen in casual style at gay-friendly boutique hotel
The style and grace of Greek island architecture creates a peaceful setting near the popular nightclubs and shops of Quintana Avenida in Playa del Carmen at the Aqualuna Hotel-Gay Friendly. Another block further, the white sand beach and turquoise Caribbean Sea await.
Highlights
  • Great location in the heart of town one block to nightlife and two blocks to the beach
  • Airport shuttle (fees apply) 
  • Discounts on shaded lounge chair use at Playa Mamitas Beach Club 
Rooms
Aqualuna Hotel-Gay Friendly rooms are bright and clean with plenty of natural light and cool terra cotta tile floors. Accents to the white and blue motif include colorful abstract underwater photos and hand-painted mirrors. All accommodations are fitted with large rain showers, organic bath products, robes and hairdryers. Air conditioning, flat-screen TVs, in-room safes and mini-bars are provided. Free high-speed wireless Internet access is available at the Aqualuna Hotel-Gay Friendly. All rooms are non-smoking. Pet-friendly rooms come with treats, toys, food and water bowls, doggy beds and blankets and leashes.
Features
A variety of different palm types spill over curved staircases and into the artistic mosaic tile path through the small courtyard at the Aqualuna Hotel-Gay Friendly. Find a quiet chair to sip a complimentary cup of coffee or tea on a warm Caribbean evening. The Aqualuna Hotel-Gay Friendly staff is multilingual and helps with laundry, dry cleaning and tour booking to islands and Mayan ruins.
Transportation
  • Cancun International Airport (34.9 mi/56.2km)
  • Airport greeting and shuttle (fees apply)
Attractions
  • Quinta Avenida (0.1 mi/0.1 km)
  • Beach (0.1 mi/0.2 km)
  • Xcaret Park (6.3 mi/10.1 km)
  • Tulum (40.2 mi/64.7 km)
  • Cancun (69.2 mi/43 km)
  • Chichen Itza Maya ruins (157 mi/252 km)

Top hotels

Aqualuna By Xperience Hotels - Adults Only Rooms

Standard Garden View
Quiet, comfortable and overlooking the garden, these rooms have rounded angles, arched doorways and spacious "rain-type" showers. Non smoking rooms.
Amenities:
  • 2 Double beds or 1 Mat bed.
  • Air conditioning.
  • Safe box.
  • Mini Bar.
  • Fan.
  • Telephone.
  • Cable TV.
  • Free Wi-fI.
  • Hair dryer.
  • Amenities

    • WiFi
    • Airport shuttle
    General
    Concierge
    Pet friendly
    Activities
    Spa
    Internet
    WiFi
    Transportation
    Airport shuttle

    Hotel Policies

    Check-in:
    1:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

    Ratings and reviews for Aqualuna By Xperience Hotels - Adults Only

    Overall score

    4 / 5
    5.01.0
    24 out of 24
    Amenities:
    3.5
    Cleanliness:
    4.7
    Hotel staff:
    4.6
    Comfort:
    4
    Location:
    4.7
    Value:
    4.5

    96% would recommend to a friend.

    Sort by:
    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    4
    5.01.0
    ReginaJones
    Business
    naucalpan
    Jan 19, 2015

    Very convenient!

    I booked this room together with my best friend, so we booked a room with a King bed and it was very comfortable. Breakfast is included but it is in another hotel, not too far away.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Money-saving tip: Short walk from hotel

    The location was very good near clubs, beach and 5th Avenue. If your idea is too relax and rest all night long not the best hotel.

    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    4
    5.01.0
    Carolina de San Diego
    Business
    San Diego
    Mar 3, 2014

    Good for the price

    If you like going to the hotel just to sleep, this hotel might be for you. The location is great, only one short block to the 5th St, where most restaurants and shops are. Coco Bongo (Famous Night Club) is a block away and many other night clubs close by. In the hotel all rooms face an internal patio, so you can hear people taking outside. During my stay I could hear from my room people taking in the reception area or coming in and out their rooms. The staff very courteous and attentive. The place very clean. I would recommend it.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    5
    Hotel staff:
    4
    Comfort:
    3
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    3
    5.01.0
    marybeth d
    Business
    memememe1
    Jan 25, 2014

    Nice

    Comfortable hotel next to the main interests. Nothing too fancy or expensive.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    5
    5.01.0
    djmdallas
    Business
    dallas
    Dec 10, 2013

    very pleased.no complaints

    We arrived prior to check in; they let us use a shower to clean up and change. When we returned, our luggage was in the room. We stayed in room 2 on the ground floor. I heard nothing of any street noise or noise from other guests. They staff could not have been more pleasant or helpful, not only here, but at the sister-hotel down the street where we ate breakfast. The room was cleaned every day spotlessly. They had a voluntary contribution for tips at check out, which they discussed at check in. I liked the idea, since I did not have to leave a tip every morning. I would definitely stay at any of this group's hotels on a return vista. Their desire to please was very evident.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    4
    5.01.0
    Anonymous
    Business
    Middletown NY
    Nov 18, 2010

    Great !

    This small, cosy, neat hotel was a delightful experience that I never imagine to have for such a bargain price. Location is superb,waking distance to everything you are waiting to visit and experience in Playa del Carmen. Rooms are comfortable, and so neat that makes you feel free of germs. Their small coffee and Internet free open area is very convenient, some people were having their own breakfast or lunch here as they have a microwave oven. The best surprise was to experience that all personal is well trained, courteous and goes beyond their duties, they make sure you feel they can help you at all times. For the price, location and service I feel this was one of my best hotel choices ever.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    4
    5.01.0
    the no frills traveler
    Business
    eastern Mass
    Nov 11, 2010

    Great time

    TThe trip was only for rest and to relax. The hotel was in a very good location and you had to take the breakfast at another hotel but the breakfast was very good at this other hotel which is 6 blocks away. The beach was 3 blocks away but I could have also used this sister hotel fora swimming pool. This hotel lacked nothing and was better than I expected. The hotel was clean and the staff was very helpful and I would use the hotel again.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    5
    5.01.0
    Hector Moreno
    Business
    Guadalajara, Mexico
    Oct 19, 2010

    Great location and price

    Great place, clean, close to everything, not expensive at all, is not a big place, but perfect to rest when you are out all day visiting places

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Nightlife tip: Short walk from hotel

    Coco Bongo Night club is just across the street

    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    2
    5.01.0
    Anonymous
    Business
    Milwaukee
    Oct 19, 2010

    Great location for the price

    We stayed there for one night. The rooms were clean and the service was great. The only issue was that breakfast was about 3 blocks away and we didnt have time to go there in the morning, and during the whole stay there were no cups for coffee or tea, and staff members were unable to find any.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    2
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    3
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    4
    5.01.0
    Anonymous
    Business
    Sacramento, CA
    Aug 7, 2010

    Great First Experience in Playa

    We stayed at Aqualuna for 9 nights; our room was at the ground level, and the bathroom window was on a busy street. Most of the time the room was quiet, but a few nights we could hear the street noise (calle 14). This, and the lack of a strong wi-fi connection inside the room, were the only drawbacks. Otherwise, it was a great experience. The desk people were fantastic: they were all helpful, kind, and dedicated individuals who made our stay a real pleasure. They provided us with information on restaurants, trips, transportation, local customs, etc. They were all fully bilingual (Sp-En). The room was always clean, with several fresh towels every day. The fan and the AC worked perfectly, and so did the TV, the mini fridge, and the safe box . The shower was big and the hot water never ran out. Soap, shampoo, conditioner, body wash and body lotion were regularly replenished. Bottled drinking water was provided for free every day in the room. In the common area there was always water (both cold and hot) 24/7 for coffee and tea (and a nice touch, camomile tea). The computer access in the common area was available 24/7, and the wi-fi connection was great (but no skype). The Beach Club option was great as well. Las Mamitas is only a few blocks away (calle 28), and Aqualuna provided both the beach towels and the coupons for the umbrella and the beds. (The coupons include also a 10% discount for food). Aqualuna is one of the best hotels of its size-range we have stayed and we would definitely go back:)

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    If you like fish, make a stop at La Pesca on Av. 30 and calle 16. Everyting there is super. And if you'd like to taste an authentic everyday meal, stop by Tortamania next to the Colectivo depot (Av. 20 and calle 2). Their "caldo con pollo" is amazing:)

    Review of Aqualuna By Xperience Hotels - Adults Only

    Reviewer score

    4
    5.01.0
    traveldive
    Business
    Dutch Harbor, AK
    Aug 2, 2010

    AWESOME FRONT DESK & LOCATION

    Accessible to all the place that you need to do in your vacation. From food, wine, recreational area to amenities that u need to do or get. Just be sure to get the best price that they can offer.watch out for taxi driver that take advantage on u. ask 1st the price before u ride especially when u wear the bracelet & acting really tourist. I love this hotel everything is around the corner. Nightlife is awesome..depends in how u do it... Kudos to front desk people YURI & Cristine nice people.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    3
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Money-saving tip: Short walk from hotel

    After midnight fun party food, (3am) before u go back to bed. 1 building left side of the hotel 2 fastfood joint,affordable & eatable. Souveneire stay away on (Street) Calye 5 go to wallmart 3-4 blocks from the hotel. Good workout and fun to explore the city.

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