RIU Palace Pacifico All Inclusive ★★★★

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$300
avg/night
Rate and special offer based on
Check-in: Feb 25, 2016 Check-out: Feb 28, 2016

Overall a decent place to stay....

Would recommend Thu, Dec 26, 2013
For our first time to Nuevo Vallarta we had a great time. The location and views were awesome. The rooms were decent but the beds were not comfortable. We rated the food a 3 out 5. We found the buffet was much better than the food in the restaurants on the resort. My friend utilized the spa on the resort for a pedicure and manicure and didn’t have a good experience. They were inexperienced and not fully equipped. The staff was very friendly and accommodating.

Time saver

Book ground transportation to and from the airport with your travel agent. Also, avoid talking to the agents in the airport when first arriving. They are selling you additional trips and packages if you sit in on 90 minute seminars.

| Nuevo Vallarta Friends

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

we had a good time

Would recommend Mon, Dec 23, 2013
I enjoyed the service and the facilities. I think that the location is great, it enjoyed the view and the beach.

| san francisco california Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

High Standards Continue at RIU

Would recommend Sun, Dec 22, 2013
This was our fourth stay at the Palace Pacifico and we shall definitely be returning next year. We love to be able to walk for miles along Banderas Bay, then cool off with a drink in the swim-up pool bar. The staff are generally excellent and approachable, all the way from the General Manager to the housekeeping staff. The public areas are very well designed and maintained and the rooms are superb. The buffet, as always, is first class. For the cost, the Palace Pacifico is excellent value. Suggested improvements are: add washrooms much closer to the beach, and change the entire meal design and serving system in La Toscana (the Steak House).

Shopping hint

Use the beach shop at the RIU Jalisco rather than the one at the Pacifico.

| Victoria, BC, Canada Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Perfect vacations

Would recommend Sat, Dec 21, 2013
3rd time in this hotel, and 7 times in Puerto Vallarta always in RIU. This is the best hotel on Riviera Nayaritt, perfect location - 0,5 hour from the airport, long, wide beach, great pools. Amazing architecture, always try to have room higher than 5th floor - great views from every room. Best weather from November to March.

| Missouri Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Nice place

Would recommend Wed, Dec 11, 2013
Hotel is very good. But rooms have tile and upstairs. It was difficult for my baby (13 months old) and me.

| Dublin, California Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 5 /5

Needed getaway

Would recommend Sun, Dec 1, 2013
Overall this was a great place. The staff was amazing. During busy times, it took a while to get a drink while sitting in the many lounge chairs however. The drinks were good and plentiful though. The specialty restaurants were ok but should have been better. The food at the regular restaurants were very good. Almost everything was excellent. Overall though, the staff was the best. We know have friends for life.

| Milwaukee, WI Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 4 /5

Double Wedding Vacation

Would not recommend Tue, Nov 26, 2013
Resort is beautiful and the service was great. I'm not a big fan of Mexico though. Also the restaurant were the absolute low point of the trip. The buffet had the freshest food. I tried three of the four other restaurants and the meals were over cooked, and it seemed they were trying too hard to be fancy.

| Harrisburg, PA Couples

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 2 /5

Safe Not Secure!

Would not recommend Thu, Nov 21, 2013
We stayed at the RIU Palace Pacifico for our Honeymoon in October. After reading reviews about theft in the room safes, we did bring our own small lock-box containing our passports and extra money. This lock-box was put in our safe each day, but unfortunately there was not enough room for our iPhone. Even though there was a red tag "do not disturb" sign on our door, a hotel employee entered our room while we were touring the nearby city and they stole our phone from the room safe. RIU has documention that someone entered, yet they have taken no responsibility for this theft and only upgraded us to a new room for our last two nights. Of course, the hotel manager was "unavailable" whenever we asked to meet her/him and the local police were no help at all. We really wish we could recommend this resort because it was beautiful and a great value, however the employees cannot be trusted and if you do go, put everything in your own lock-box. We would not recommend this resort for your honeymoon as that is supposed to be a special care-free time in your life.

Money saver

Bring your own safe!

| South Carolina Couples

1 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 1 /5

Relax trip

Would recommend Sat, Nov 16, 2013
The Hotel is amazing, very clean and luxurious, the staff is very polite and helpfull. I highlly recomend the spa, it's first class. The hotel rooms are big and super nice, the mini bar gets refills everyday and even twice a day if you request it. There are bars through out the hotel that makes it easy to get a drink 24/7. I expected better food since this is a RIU Palace (Palace is the upper scale of the RIUs) but I can't complain, I ate good. Overall we had a wounderfull vacation and a good stay. I would come back and recomend this hotel.

Dining

Wake up early and make reservations to the different restaurants the hotel have, they are included but you need to reserve ahead and they get booked fast.

| San Diego, California Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Fall vacation in MX

Would recommend Fri, Nov 8, 2013
Our second visit to Riu Palace Nayarit, and not disappointed - in fact, we thought the staff was even more helpful and engaging than last fall. Food was very good with plenty of choices for all meals (better than other A/I we've been to) and the specialty restaurants do a nice job - making reservations is so easy with the concierge. Activity staff was super friendly and their program has improved since last year- they announce each activity and encourage people to join. They also advertise the nightly entertainment each day in the lobby wearing appropriate costumes for the theme. The evening champagne or specialty drinks on the veranda is a nice way to begin the night. We so much appreciate the comfortable seating everywhere in the hotel - the lobby, veranda, bars and restaurants (including the buffet). The suite rooms are nicely appointed and pretty comfy overall. A beautiful property on a long stretch of beach. Our only desire would be for more shopping/bars/restaurants within walking distance - it's a long bus ride to the Malecon, or an expensive cab ride. Bucerias is closer but not walkable. We would definitely go back again.

Entertainment hint

The nightly entertainment is engaging for the most part and includes something for all ages and tastes.

| Milwaukee, WI Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 4 /5