$184 Avg/night
Rate and special offer based on Check-in: Apr 27, 2015 Check-out: Apr 30, 2015

RIU Palace Pacifico All Inclusive

4 stars
View map of Av.de los Cocoteros, sn-Lote K, Nuevo Vallarta, 63732

Hotel Overview

Reviewer score
4.3
out of 5
245 reviews
Awesome couple's trip

The hotel was very beautiful and clean. The staff was more than helpful. We were really impressed... See full review

  • DAVID J.
  • Mar 13, 2015
Excellent All- Inclusive Resort

This was our sixth stay at the Pacifico, which tells you how much we like the resort. The positives... See full review

  • AlanJS
  • Mar 3, 2015
4-star all inclusive resort on Flamingos Beach near Puerto Vallarta

The elegant RIU Palace Pacifico All Inclusive Resort offers a total vacation experience near Puerto Vallarta on Mexico's Pacific coast. Hugging the shores of Mexico's Riviera Nayarit, RIU Palace Pacifico features five restaurants, a selection of indoor and outdoor bars, a large swimming pool with adjoining Jacuzzi, swim-up bar, full service spa, beauty salon, children's club and playground, and a fitness center with sauna. Two event rooms can accommodate business conferences for up to 130 people in varying configurations.

Highlights
  • Swimming pool with adjoining Jacuzzi and swim-up bar
  • Children's pool
  • Free wireless Internet access
  • 24-hour room service
Rooms

All 445 guest rooms feature balconies with ocean or garden views. Choose from king bed or two double beds with air conditioning, ceiling fan, satellite flat-screen television, radio alarm clock, mini-bar, liquor dispenser, and in-room safe. Bathrooms are equipped with hydro-massage tub, double sink, hairdryer, and Italian Lavarino Cosso amenities.

Features

Guests will never go hungry at this all inclusive property. With five restaurants on site, there are many dining options, starting with light fare, pizza, a la carte, and buffet meals. More formal dining (reservations required) can be found at Guacamole Mexican restaurant, Krystal Fusion Restaurant, Kyoto Japanese restaurant, and La Toscana Grill and Steakhouse. 24-hour room service is also available.

 

Complimentary seaside sports options include beach volleyball, windsurfing, catamaran, kayaking, and body boarding. Guests also enjoy one free introductory scuba diving lesson in the pool. For entertainment, choose from a variety of daily shows geared toward adults and children. The Renova Spa features assorted treatments (fees apply), and a beauty salon is available on site. Guests can unwind in the fitness center, sauna, steam bath, or Jacuzzi. Use of these facilities is restricted to guests over 18 years old. Sports shoes are required in the fitness center.

Transportation
  • Puerto Vallarta International Airport (8 mi/13 km)
  • Airport shuttle available
Nearby attractions
  • Puerto Vallarta (1.5 mi/2.4 km)
  • Las Caletas Beach (14.1 mi/22.7 km)
Business
  • Two conference rooms with capacity for up to 130 people

Recommendations for you

Customers who viewed RIU Palace Pacifico All Inclusive also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 3.8 out of 5

RIU Palace Pacifico All Inclusive Rooms

Junior Suite Ocean View
The room offers 1 king bed or 2 double beds with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite Partial Ocean View
The room offers 1 king bed or 2 double beds with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Suite Jacuzzi Ocean View
The room offers 1 king bed with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite Garden View
The room offers 1 king bed or 2 double bed with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Krystal Gourmet
Fusion cuisine restaurant

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for RIU Palace Pacifico All Inclusive

Overall score

4.3 / 5
5.01.0
75 out of 245
Amenities:
4.3
Cleanliness:
4.7
Hotel staff:
4.6
Comfort:
4.5
Location:
4.3
Value:
4.4

88% would recommend to a friend.

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
Mark P.
Business
Fresno
Jan 23, 2015

Awesome Family Trip

Family vacation with 16 people (all adults). Hotel was very clean and staff was great! Food was very good at the buffet but getting into the onsite restaurants was difficult and required reservations. It took 3 days to get a reservation and you had to show up at the lobby by 8am each morning in order to do so. When we arrived they were already booked 3 days out. Pool is beautiful but it would be nice if they had a designated Kid's Pool as the swim-up bar is swarming with children wanting smoothies and it made it difficult to get a drink. The staff however tending the pool were very accommodating so we just ordered our drinks from them. The shows nightly were very family oriented. The beach is beautiful and there is a professional photographer on site that I highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
Joshua M.
Business
N/A
Jan 16, 2015

PV all inclusive

Good food. Excellent service from a friendly staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

None

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
Steverx123
Business
Longview, wa
Nov 18, 2014

Nice beach

Nice stay I would come again? The beach is close and very nice pool.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
Miss New Yorker
Business
NY, NY
Sep 7, 2014

Great getaway!!

The hotel staff and entertainment crew were wonderful, very hospitable, and enthusiastic. Great overall vibe and energy at Riu! The good was also excellent. We were quite impressed by the buffet selection and assortment.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
Whippet Mommy
Business
Newark, California
Sep 5, 2014

Amazing!

This was our 3rd time to this hotel and all 3 times have been WONDERFUL! We will go again. The staff is so friendly and helpful. Food is amazing! Rooms are nice and clean. I have nothing negative to say. Loved it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
Laurajc26
Business
Mission, Texas
Jul 28, 2014

Nice place

We had a good time at this hotel, but there were a couple of things that could have been better. The bed is not very comfortable so that was disappointing. The pillows were also pretty flat. I had to use two instead of my usual one. The other thing that was disappointing was that the restaurants were all booked except for our last night. Apparently they don't even fill up the restaurant. I don't know if it's because those dinners are expensive so they limit them, but on the nights we were told they were booked the places were less than half full. On the positive side, the buffets were great. The staff is friendly, and the pool is huge. 4 out of 5 stars in my book.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
mitza99
Business
chicago, il
Jul 15, 2014

never want to leave

everything was super, the way i expected from riu network... the restaurants were very good. the beach is nice, perfect for kids. the room is very big, the bed was huge, and the bathroom was big with jacuzzi... definitely to go again...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

krystal

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
Pingaroo
Business
Mountain View, CA
Jul 8, 2014

Good vacation

Reasonably comfortable hotel, good restaurants (though we had children with us hence checked out buffets only). WiFi may be spotty in some rooms. Odd floors have rather loud ice machines, and corridors are perfect sound conductors - you can hear everything happening in the halls from your room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: In Hotel

Check out free rentals at the beach - boogie boards, kayaks, windsurfing.

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

3
5.01.0
Superdad The Family Man
Business
Byron, IL
Jun 16, 2014

Not the best Riu

We stayed here for 10 days. The first night we were on the 5th floor (which is really the 7th since the lobby and the mezanine are the first two floors below the 1st floor) looking over the pool. Music was going on until after 2am and it was loud in our room until then. We did get a change of rooms from reception and moved to the 7th floor overlooking an empty lot. It was so quiet there every night after that. The food was ok, nothing to write home about. The service at the restaurants depended on how you tipped. If you tipped well (greater than 2 dollars a meal) then the service was good, otherwise it was subpar. The drinks were quality liquor and they didn't water stuff down. The pool was always warm, which was nice in the morning, but seemed to be too hot during the day when the sun was out. The pool itself is pretty small and there is only one of them. 4 of the days, the pool was so dirty, we did not use it. The beach is nice. There are no rocks and it was clean. The ocean was nice and warm and the waves were not high at all. You do get to go to the other Riu hotels that are about 2 miles down the road. They each had multiple pools that were clean. They are the better option.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Go to the other Riu's during the day to enjoy their amenities. There pools are a lot better and the food is the same.

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
RIU June 2014
Business
Thornton Colorado
Jun 8, 2014

Fun Family vacation

Everything at the hotel was exactly what we were looking for. The hotel staff (Victor and Cesar) went out of their way to get to know us and make us feel special.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

take advantage of the specialty restaurants for dinner

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