$196 Avg/night
Rate and special offer based on Check-in: May 31, 2013 Check-out: Jun 3, 2013

RIU Palace Pacifico All Inclusive

4 stars
Av.de los Cocoteros, sn-Lote K, Nuevo Vallarta, 63732
Hotel Overview
Reviewer score
4.4
out of 5
170 reviews
Best staff and cleanest place

Activity staff is great, place is incredibly clean. I would not go on Spring Break to avoid the... See full review

  • Okie Couple Vacay
  • Mar 28, 2013
Beautiful Hotel!

Hotel is beautiful and extremely clean. Staff is friendly, attentive and always happy to assist.... See full review

  • Christini
  • Mar 8, 2013
4-star all inclusive resort on Flamingos Beach near Puerto Vallarta

The elegant RIU Palace Pacifico All Inclusive Resort offers a total vacation experience near Puerto Vallarta on Mexico's Pacific coast. Hugging the shores of Mexico's Riviera Nayarit, RIU Palace Pacifico features five restaurants, a selection of indoor and outdoor bars, a large swimming pool with adjoining Jacuzzi, swim-up bar, full service spa, beauty salon, children's club and playground, and a fitness center with sauna. Two event rooms can accommodate business conferences for up to 130 people in varying configurations.

Highlights
  • Swimming pool with adjoining Jacuzzi and swim-up bar
  • Children's pool
  • Free wireless Internet access
  • 24-hour room service
Rooms

All 445 guest rooms feature balconies with ocean or garden views. Choose from king bed or two double beds with air conditioning, ceiling fan, satellite flat-screen television, radio alarm clock, mini-bar, liquor dispenser, and in-room safe. Bathrooms are equipped with hydro-massage tub, double sink, hairdryer, and Italian Lavarino Cosso amenities.

Features

Guests will never go hungry at this all inclusive property. With five restaurants on site, there are many dining options, starting with light fare, pizza, a la carte, and buffet meals. More formal dining (reservations required) can be found at Guacamole Mexican restaurant, Krystal Fusion Restaurant, Kyoto Japanese restaurant, and La Toscana Grill and Steakhouse. 24-hour room service is also available.

 

Complimentary seaside sports options include beach volleyball, windsurfing, catamaran, kayaking, and body boarding. Guests also enjoy one free introductory scuba diving lesson in the pool. For entertainment, choose from a variety of daily shows geared toward adults and children. The Renova Spa features assorted treatments (fees apply), and a beauty salon is available on site. Guests can unwind in the fitness center, sauna, steam bath, or Jacuzzi. Use of these facilities is restricted to guests over 18 years old. Sports shoes are required in the fitness center.

Transportation
  • Puerto Vallarta International Airport (8 mi/13 km)
  • Airport shuttle available
Nearby attractions
  • Puerto Vallarta (1.5 mi/2.4 km)
  • Las Caletas Beach (14.1 mi/22.7 km)
Business
  • Two conference rooms with capacity for up to 130 people

RIU Palace Pacifico All Inclusive Rooms

Junior Suite Ocean View
The room offers 1 king bed or 2 double beds with A/C, ceiling fan, satellite TV, phone, radio, alarm clock, mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite Partial Ocean View
The room offers 1 king bed or 2 double beds with A/C, ceiling fan, satellite TV, phone, radio, alarm clock, mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Suite Jacuzzi Ocean View
The room offers 1 king bed with A/C, ceiling fan, satellite TV, phone, radio, alarm clock, mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite Garden View
The room offers 1 king bed or 2 double bed with A/C, ceiling fan, satellite TV, phone, radio, alarm clock, mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • Wireless internet
  • FREE parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Spa services
Solarium
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Babysitting/Child services
Safe deposit box
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 3.8 out of 5

Hotel Map

20.7385 -105.3193
Area served
Nuevo Vallarta
Nearby airports
Puerto Vallarta International Airport
Area description
Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta.

Dining

Krystal Gourmet
Fusion cuisine restaurant

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (170)

Ratings and reviews for RIU Palace Pacifico All Inclusive

Overall score

4.4 / 5
170 out of 170
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.2
Value:
4.4

91% would recommend to a friend.

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Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
Anonymous
San Bruno
Oct 21, 2008

Nice place for rest

RIU Palace Pacifico is nice place for rest. This is new and comfortable facility for everybody. Our family had vacation in this resort and very satisfied.Food, service and staff were excelent. I recommended this resort for my friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
Anonymous
Maple Grove
Dec 7, 2008

Very family friendly

Great service! Great food! Very clean! Large 2 rooms w/3 balkonies was great!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short drive from hotel

Dining, shopping nearby.

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
COrunner
Denver, CO
Apr 22, 2009

We had a great time at the RIU Palace

We had a great family vacation at the RIU Palace Pacifico. We spent every day by the pool/beach and couldn't have been happier. If you're looking to go into town, this hotel seemed a little off the beaten path but we weren't planning on leaving so it was perfect for us. The staff was very friendly and helpful. We had our one-year-old with us and they were all very interested in her well being and making sure we had everything we needed i.e. crib, high chairs at meals, water by the pool, etc. One of us would put her down for a nap in our room each day and sit on the balcony reading with an ocean view while she slept. Perfect! This was our second stay at a RIU Palace in Mexico (stayed in Cancun in 2007) and we would definitely go back again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: In Hotel

You can e-mail the hotel in advance to make restaurant reservations at one of the four specialty restaurants. They seem to fill up quickly but also have quite a few no-shows so a few times we were able to get in when we showed up right when they were seating people.

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
Outdoor Girl
Orlando, FL
Apr 27, 2009

Excellent Acommodations

Food was very good and all personnel helpful and friendly. It would have been nice if the reservation restaurants were more accessible and varied their menus somewhat. It was impossible to get into them if you didn't reserve 4-5 days in advance. So, on a week long stay we couldn't get into 2 out of 3 of them. We were only a party of 2. The main buffet restaurant was quite good though with many choices. Beach was nice and had kayaks and hobie cat type sailboats available for hotel guests. Taking the off site Adventure Tours was not easily arranged even though booked in advance of arrival. Greyline was not responsive and totally inflexible. I would never book anything through Greyline again. They operate in the hotel so I hold the hotel responsible for their poor service. The hotel would not assist in getting better service from them and treated it as if they had no connection to them. I did enjoy the Adventure Tours I went on once I got to them. There wasn't really anything to do in the town that I could find.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
INS
Austin, Texas
May 4, 2009

Fabulous Resort

Check in and check out was extremely efficient. Staff were always helpful and provided great customer service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
Anonymous
San Francisco, CA
May 4, 2009

Great Resort

This is a great hotel. I like taking pictures and this place has a lot of picture perfect spots. The hotel is very clean and the lobby of this hotel is really nice. Hotel staff are very friendly and very helpful. The room is also great. I booked for an ocean view room and initially family was disappointed because the only ocean view available was on the 3rd level of the hotel (which is really 1st level). But I just requested for a different room the next day and they were able to accomodate the request and that really made our vacation more exciting. This hotel also offers a lot of entertainment day and night. The only think i just dont like is the themed restaurants reservation. they have 4 themed restaurants but i only was able to book 1 in our 5 days stay there. It is always fully booked. So if you want to eat in their themed restaurants do it right before you get your room number or else it will be too late. Overall, I recommend this resort. All the people who saw our pictures said that the resort is really nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
Super Man!
Washington, DC
Jun 12, 2009

Excellent!

Unparalleled service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
A Maaahvelous Dancer
Houston, TX
Jul 13, 2009

Spectacular Service

The staff met our every need. They were eager to give us information and suggestions. When we said "thank you" to something, they often commented "It is my pleasure to serve you." Everyone in our party felt they said that with true sincerity. We had a marvelous time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Entertainment tip: In Hotel

Get there early each evening to get a good seat; they fill up fast. You can sit and have a drink while waiting.

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
Anonymous
Los Angeles, CA
Aug 29, 2009

As good, as expected from Riu Palace

Everything was just perfect, there is no any complains whatsoever. The staff is friendly, helpfull. Service was excellent without demending the tips.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
A travelling couple
Oslo, Norway
Sep 20, 2009

Nice new hotel with great service

The hotel was great, no complains at all.The only thing is that while I ordered the hotel, it has been said that we have got 20% spa discount. When we printed out confimation the discount was missing. Could you please explain if we had it or not?Can you also send me an e-mail to the hotel - wew forgot a nice dress in our room and looking for the possibilities to get it back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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