$173 Avg/night
Rate and special offer based on Check-in: Sep 1, 2015 Check-out: Sep 4, 2015

RIU Palace Pacifico All Inclusive

4 stars
View map of Av.de los Cocoteros, sn-Lote K, Nuevo Vallarta, 63732

Hotel Overview

Reviewer score
4.3
out of 5
242 reviews
Top notch!

The hotel was outstanding with great food, staff and facilities. WiFi was not working. See full review

  • GMac travelmachine
  • Aug 26, 2015
BEST EVER!

The Rui Palace is aptly named because when there, you are treated like royalty. The management and... See full review

  • Dennis N.
  • Jul 19, 2015

The elegant RIU Palace Pacifico All Inclusive Resort offers a total vacation experience near Puerto Vallarta on Mexico's Pacific coast. Hugging the shores of Mexico's Riviera Nayarit, RIU Palace Pacifico features five restaurants, a selection of indoor and outdoor bars, a large swimming pool with adjoining Jacuzzi, swim-up bar, full service spa, beauty salon, children's club and playground, and a fitness center with sauna. Two event rooms can accommodate business conferences for up to 130 people in varying configurations.

Rooms

All 445 guest rooms feature balconies with ocean or garden views. Choose from king bed or two double beds with air conditioning, ceiling fan, satellite flat-screen television, radio alarm clock, mini-bar, liquor dispenser, and in-room safe. Bathrooms are equipped with hydro-massage tub, double sink, hairdryer, and Italian Lavarino Cosso amenities.

Property features

Guests will never go hungry at this all inclusive property. With five restaurants on site, there are many dining options, starting with light fare, pizza, a la carte, and buffet meals. More formal dining (reservations required) can be found at Guacamole Mexican restaurant, Krystal Fusion Restaurant, Kyoto Japanese restaurant, and La Toscana Grill and Steakhouse. 24-hour room service is also available.

 

Complimentary seaside sports options include beach volleyball, windsurfing, catamaran, kayaking, and body boarding. Guests also enjoy one free introductory scuba diving lesson in the pool. For entertainment, choose from a variety of daily shows geared toward adults and children. The Renova Spa features assorted treatments (fees apply), and a beauty salon is available on site. Guests can unwind in the fitness center, sauna, steam bath, or Jacuzzi. Use of these facilities is restricted to guests over 18 years old. Sports shoes are required in the fitness center.

Highlights
  • Swimming pool with adjoining Jacuzzi and swim-up bar
  • Children's pool
  • Free wireless Internet access
  • 24-hour room service
Nearby attractions
  • Puerto Vallarta (1.5 mi/2.4 km)
  • Las Caletas Beach (14.1 mi/22.7 km)
Business
  • Two conference rooms with capacity for up to 130 people
Transportation
  • Puerto Vallarta International Airport (8 mi/13 km)
  • Airport shuttle available

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RIU Palace Pacifico All Inclusive Rooms

Junior Suite Ocean View
The room offers 1 king bed or 2 double beds with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite Partial Ocean View
The room offers 1 king bed or 2 double beds with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Suite Jacuzzi Ocean View
The room offers 1 king bed with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite Garden View
The room offers 1 king bed or 2 double bed with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Dining

Krystal Gourmet
Fusion cuisine restaurant

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for RIU Palace Pacifico All Inclusive

Overall score

4.3 / 5
5.01.0
242 out of 242
Amenities:
4.3
Cleanliness:
4.7
Hotel staff:
4.6
Comfort:
4.5
Location:
4.3
Value:
4.4

89% would recommend to a friend.

Sort by:
Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
GMac travelmachine
Couples
Pitt Meadows
Aug 26, 2015

Top notch!

The hotel was outstanding with great food, staff and facilities. WiFi was not working.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
Dennis N.
Couples
N/A
Jul 19, 2015

BEST EVER!

The Rui Palace is aptly named because when there, you are treated like royalty. The management and staff need to be commended for their dedication to customer service. The food in the Peninsula Restaurant is gourmet in every respect. My vacation at the Rui Palace Pacifico was truly the best ever.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
Elizabeth A.
Family
N/A
Jul 18, 2015

Good trip with toddler

The kids pool they showed in the picture is not accurate. Nothing really for toddlers, but overall had a good time in the pool and food was okay. I've had better food at other all inclusive but it did its job.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Family

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
Charlie F.
Couples
Upland
Jul 8, 2015

Best experience ever!!!

I don't know where to start the place is amazing!!! Staff was so friendly and helpful.. food was great location felt safe..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
no nickname comes to mind
Couples
shorewood
Jun 14, 2015

couples trip

We loved our stay with another couple at the RIU! Great rooms and wonderful resort! The food was decent but not the ultimate all inclusive food. The hotel is really nice and friendly staff! Loungers were hard to come by unless you got down really early!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
Amy A.
Family
N/A
May 12, 2015

spring break trip

Only crazy thing was the Mexican Restaurant was not very good! The rest of the food was amazing!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of RIU Palace Pacifico All Inclusive

Reviewer score

3
5.01.0
YURA S.
Family
N/A
May 6, 2015

It was quite borring

Riu Palas Pacifico is a beautiful hotel. The grounds are gorgeous, the staff is friendly and very helpful. However, we did not enjoy the trip so much as we enjoyed the one a year before at Riu Vallarta. Riu Palas is a hotel for vacationers who want quiet and no fun or action. The hotel had no clocks anywhere so the guests have no concept of time. The entertainment and music stopped at 11PM so there was nothing to do.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Family

Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
beach bound
Couples
Harwood
May 2, 2015

beach and sun

The hotel was very elegant. The rooms are spacious. Food and staff were amazing. However, the hotel is big and takes up the entire resort. There's no walking paths, no vegetation to look at, no wildlife to be seen. I go on vacation to enjoy the beach, not the inside of a hotel. The beach is nice but there isn't a restroom in sight. You have to trek 5-10 minutes back to the hotel to use one of the two public restroom on the entire resort. They have no food zones, the bar and outdoor patio! They are also picky about men wearing shirt inside and sandals are needed as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Couples

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
DAVID J.
Couples
waukesha
Mar 13, 2015

Awesome couple's trip

The hotel was very beautiful and clean. The staff was more than helpful. We were really impressed with the medical staff and how helpful they were as my girlfriend ended up getting a double ear infection while we were down there. Even though we were not at the RIU where the dr was at, he made a special trip to our room (in a very timely matter) and also took phone calls with questions that we had while she was recovering. The front desk staff went above and beyond with checkin/late check out and restaurant reservations. They were even able to squeeze us in to the restaurant of our choice late in the evening without a reservation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
AlanJS
Couples
VICTORIA
Mar 3, 2015

Excellent All- Inclusive Resort

This was our sixth stay at the Pacifico, which tells you how much we like the resort. The positives are: high quality resort layout, construction and finishing, superb buffet restaurant, excellent bars, very friendly and helpful staff, high standards of cleanliness and maintenance, great pool and swim-up bar, great beach location. Minor negatives are: washrooms too far from the beach, clumsy system for booking specialty restaurants, weird menu system in the specialty restaurants (but the food is excellent).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

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