$269 Avg/night
Rate and special offer based on Check-in: Sep 29, 2015 Check-out: Sep 30, 2015

Hard Rock Hotel Vallarta - All Inclusive

4 stars
View map of Paseo de los Cocoteros 19, Villa 8, Nuevo Vallarta, 63732

Hotel Overview

Reviewer score
4.3
out of 5
24 reviews
Amazing!

Great Wifi and service! We were given the rock royalty level. Personal assistant was included. See full review

  • Misti K.
  • Jul 13, 2015
Amazing vacaion

We enjoyed our whole vacation here except the sales presentation. The food was decent. We stayed... See full review

  • Kacie M.
  • Mar 9, 2015
Hard Rock Hotel Vallarta is a rock-n-roll-inspired hotel located on the beautiful beaches of Bahia de Banderas near Puerto Vallarta in the heart of Riviera Nayarit. This all-inclusive hotel provides breathtaking views of the Pacific Coast and top-notch facilities including the world famous Rock Spa and outdoor amphitheater for night entertainment. At Hard Rock Hotel Vallarta, guests enjoy delicious international cuisine and exotic eats at the four restaurant and refreshing drinks at any of the four bars and cozy lounge areas. The property also hosts corporate and social events at the 6,317 square feet of event space. Recreation facilities on site include pools, outdoor hot tub, sauna, steam room, kid’s cub and ball courts. ATM, wireless Internet access, currency exchanges, business center and laundry services are also on offer for added convenience.
Rooms
The 348 iconic and elegant rooms and suites at Hard Rock Hotel are appointed with plush furnishings and electrifying Mexican accents. All accommodation units are equipped with wireless Internet access, double Jacuzzi, satellite HDTV, hair dryer, iron and ironing board and private bath with shower. Some rooms have French-style balcony that open to resort and ocean views and separate seating area.
Highlights
  • Excellent facilities including the world famous Rock Spa
  • All-inclusive hotel with outdoor amphitheater for nightly entertainment
  • Mexican-style rooms with Wi-Fi access
Nearby attractions

  • Vallarta Adventures (0.6 mi/1.0 km)
  • Marina Nuevo Vallarta (0.6 mi/1.0 km)
  • El Tigre Golf Club (0.9 mi/1.5 km)
  • Aquaventuras Park Vallarta (1.7 mi/2.8 km)
  • Marina Vallarta Club de Golf (3.5 mi/5.6 km)
  • Playa Hermosa de Bucerias (4.4 mi/7.1 km)
  • Malecon (5.0 mi/8.1 km)

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Hard Rock Hotel Vallarta - All Inclusive Rooms

Deluxe - Resort View 457 Sq.Ft - 2 dobles beds or 1 kind bed
Your room is your backstage, so we decked it out with everything you need to rock the show and keep the good times rolling. That means one King or two double beds alongside a French-style balcony, Satellite TV with LCD screen and a premium Hard Rock liquor dispenser for the perfect shot. Wireless internet, and double Jacuzzi. Because you've got all that and more.
Deluxe Gold - Pool View 457 Sq.Ft - 2 dobles beds
Live like a legend without even releasing a self-titled debut album. Enjoy two double beds alongside your French-style balcony overlooking the sprawling garden or some of the stunning ocean blues. Enjoy your very own double Jacuzzi, Satellite TV with LCD screen, wireless internet, and complimentary dispenser stocked with top-notch liquor and beer. If these are not enough to keep you quenched, you'll be glad to know your just a stage-dive distance from the best of the beach.
Deluxe Platinum - Ocean View 457 Sq.Ft - 2 dobles beds or 1 kind bed
We really set the stage with this one - without all the lasers and pyrotechnics, that is. Specially designed for your ultimate comfort with one King or two double beds. So stay in and enjoy your double Jacuzzi, LCD Satellite TV, wireless internet, and Hard Rock liquor dispenser fully loaded with premium brands, or take the show on the road and enjoy the best rock life-style Mexico has to offer.
Deluxe Diamond -Ocean View 403 Sq.Ft - Concierge on Call - Include 2 Massages 25 min - 1 king bed
Located on the top four floors, we've really amped it up. First, get it started when you hook up to your own iPod compatible sound system. Then, double down with the best of an upgraded liquor selection or choose from our exclusive restaurant and late-night pillow menu. That is, if you're not too busy taking advantage of two 25-minute messages at the spa with aromatherapy or hitting the sand with your complimentary Beach Bag searching for groupies. Still looking for more? Just dial your exclusive Concierge and well find it. Guaranteed. It all comes with one King bed, a double Jacuzzi, wirelesses internet, LCD Satellite TV, French balcony, private check out, and more fame than any red carpet canhandle. Paparazzi not included.
Rock Suite Gold -Ocean View 785 Sq.Ft - Concierge on Call - 2 dobles beds or 1 king bed
Indulge your inner rocker and live large. Each suite hosts one King bed with 300 thread-count sheets, a sleeper sofa, and living area to keep even the most tenacious rockers living the life. And what a life it is with a private balcony, iPod dock, LCD Satellite TV, wireless internet, top-shelf liquor and so much more.
Deluxe Gold - Pool View 457 Sq.Ft - 1 kind bed
Live like a legend without even releasing a self-titled debut album. Enjoy 1 king bed alongside your French-style balcony overlooking the sprawling garden or some of the stunning ocean blues. Enjoy your very own double Jacuzzi, Satellite TV with LCD screen, wireless internet, and complimentary dispenser stocked with top-notch liquor and beer. If these are not enough to keep you quenched, you'll be glad to know your just a stage-dive distance from the best of the beach.

Amenities

  • All inclusive
  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Accessible Rooms/Facilities
Accessible facilities
Wheel chair access
Accessible parking
Accessible parking
Wheelchair accessible elevators

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hard Rock Hotel Vallarta - All Inclusive

Overall score

4.3 / 5
5.01.0
24 out of 24
Amenities:
4.3
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4.5
Location:
4.3
Value:
4.2

79% would recommend to a friend.

Sort by:
Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

3
5.01.0
Jay t.
Family
las vegas
Aug 24, 2015

summer ending getaway

Check in was a bit hassle. They made copies of our passports which I thought was not right and uncomfortable. Food and beverage was great. Staff was nice! Room was comfortable with the big in-room jacuzzi. Though shower was not enough pressure, and was not lit up too well. Pool area was clean, and there were plenty of chairs at anytime. We saw several iguanas strolling at pool side, which was cool and interesting. Gym was clean and well-kept. Nightly showers were entertaining. Overall, good staying.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

4
5.01.0
cesar
Couples
chula vista
Aug 4, 2015

Good trip

Hotel service and staff were very friendly and helpful. Juan and Ignacio were great assistance to our rock royalty service! The rooms are clean and comfortable and the food was ok. Thanks to hard rock for a pleasat stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Couples

Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

4
5.01.0
Maryam T.
Family
Los Angeles
Aug 1, 2015

Nice hotel

We loved our stay in hard rock hotel. The spa is amazing. And both Italian and Brazilian restaurant are superb.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

5
5.01.0
Misti K.
Couples
N/A
Jul 13, 2015

Amazing!

Great Wifi and service! We were given the rock royalty level. Personal assistant was included.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

5
5.01.0
Kacie M.
Couples
N/A
Mar 9, 2015

Amazing vacaion

We enjoyed our whole vacation here except the sales presentation. The food was decent. We stayed for 9 days so after a while it seemed to be the same thing. I enjoyed the pool but the beach was hard to enjoy with constant vendors. Overall we loved IG and are planning another trip to thus and other hard rock hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

5
5.01.0
Joseph C.
Couples
N/A
Dec 29, 2014

Perfect!!!!

Perfect! Everything was taken car. Staff friendly and attentive!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

5
5.01.0
world traveler 25
Couples
Oklahoma
Nov 25, 2014

honeymoon success!

My husband and I went here for our honeymoon in May 2013, It was wonderful! Friendly staff, great food, and lots to do. Overall a wonderful experience. Definitely will be going back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Entertainment tip: In Hotel

They had multiple shows going on at the resort each night when we stayed there.

Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

5
5.01.0
delyn
Couples
san francisco
Oct 12, 2014

great stay

The staff are absolutely amazing here. Room was very clean, modern and comfortable. Mini bar stocked whenever needed. On site restaurants are very tasty. Ciao was my favourite for dinner.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Couples

Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

5
5.01.0
Anonymous FV
Couples
Fountain valley, ca
Jul 28, 2014

Great resort over all

Best service. Plenty of chair at the beach. Food selection can be improved for breakfast and lunch. Over all is great. Free internet and free call are a plus to us. Resort credit prices are too high. We didn't use all tax credit because of the 20% tax.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: In Hotel

We loved food at Japanese and Italian restaurant

Review of Hard Rock Hotel Vallarta - All Inclusive

Reviewer score

2
5.01.0
bzygirl11
Family
Los Angeles, California
Jun 26, 2014

Paying for the name, Expected More, Poor Customer Service

Overall our trip was average. This was our family vacation and attended a wedding there. We booked our shuttle through the hotel. Because our flight was delayed and we arrived later than expected, the shuttle didn't pick us up. It was $120 for party of 4. $30 roundtrip. We were able to take a taxi to the hotel for $25 dollars one way. This was coordinated through the airport so it was fixed and we knew we weren't getting ripped off. This was much cheaper than the hotel rate. Was disapointed that the shuttle wasn't there since we did provided flight information and all. Was glad they didn't show up since it cost us less. Arrived to our hotel about 12 pm. and checked in. Got settled and unpacked. We have two kids 10 and 7. I used the restroom and it was clogged. Called maintenance and they came and unplugged it. It smelled our room, but we were settled after our 8 hour delay at the airport. At no time did they ask if we wanted to change rooms. There was only one coordinator scheduling excursions. We waited a half hour. The hotel food choices are average. Very limited. Alcohol was average. Didn't have premium alcohol except at the main bar which was inside. Our ledger came and the shuttle charge of $120 was on there. I had to call and have them remove the charge. I was never given an apology for the shuttle not being there. They told me it was a partner vendor since I told them they never showed up and I was taking to the front desk. It's still a reflection on the hotel. The night prior to our departure our toilet flooded again. My husband called maintenance and they came and unplugged it again. I mentioned that we were there for a wedding. Over 150 guest booked at this hotel. The bride and groom had $1,000 dollars stolen from her purse. Our friends said that their restrooms smelled like sewer . During our check out I asked if they could do anything for me since our toilet clogged twice. . The agent said no. I asked for a manager. The manager on site, took me to a VIP room were I wasn't treated like a VIP. Told her my situation and she said because I was leaving she couldn't do anything for me. She also said that her maintenance report was showing only one incident and was basically calling me a liar. She asked why I didn't request a change of room. This happened at check in and check out. I was appalled. She said she could buy us a nice dinner or a bottle (it's all inclusive), but because we were leaving she couldn't do anything. We spent $3,300 dollars not pesos to stay there and she coudn't offer me a thing. She wasted an hour of my time. Because of this I would never go to another Hard Rock property or would recommend this location. You are paying for the name and not the quality of service. The hotel changed two years ago to the Hard Rock so it's new. I've stayed in Puerto Vallarta at The Barcelo and it was a much better experience overall all. Food, beach, location everything. Before you choose to come here, there are much better resorts for the price you will spend here.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Family

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