$164 Avg/night
Rate and special offer based on Check-in: Jul 25, 2014 Check-out: Jul 28, 2014

W Mexico City

5 stars
Campos Eliseos 252, Chapultepec, Polanco, Mexico City, 11560
Hotel Overview
Reviewer score
4.3
out of 5
38 reviews
Great Hotel

Hotel is located in a really nice neighborhood. Close to public transportation. Staff is great.... See full review

  • DannyJM
  • Jun 24, 2013
Amazing hotel

The staff is amazing . The room is outstanding. Taking a shower with the waterfall in front of the... See full review

  • Mirabell3454
  • Mar 10, 2013
Five-star hotel in Polanco district blends modern design with comfort

Located off Paseo de la Reforma in the hip Polanco neighborhood, with chic shops, galleries, and nightlife just around the corner, W Mexico City promises a cutting-edge hotel experience. Bold colorful decor blends modern design with creature comforts in all 237 guest rooms and suites. The Zen-like experience throughout includes reflective koi ponds, a spa employing ancient rituals to invoke balance and harmony, and silk hammocks suspended over bathtubs.

Highlights
  • Condé Nast Traveler Gold List hotel
  • Spa, fitness center, and indoor pool
  • Business center
  • Pets Are Welcome signature pet program
  • Wi-Fi throughout (fee applies)
Rooms

All rooms feature 32-inch plasma television with cable channels, DVD player with DVD collection, CD player and CD collection, and oversize desk, and Wi-Fi access (fee applies). A mini-bar, snack box, and signature W beds with down comforter and 300-count linens are also standard in-room comforts. Bathrooms boast oversized tubs with relaxing silk hammock, hairdryer, and signature Bliss lemon-sage toiletries. 

Features

The bright-red oversized W outside is just a prelude to the bold decor inside this stylish Mexico City hotel. Cherry red walls, sleek ebony furniture, and a palette of colors define this unique hostelry.

 

Solea restaurant serves contemporary Mexican seafood and steak specialties. The Whiskey is a bar serving light fare and drinks until 2 a.m. The Red Lounge is another place for frosty domestic and international beverages.

 

Away Spa and Fitness Center draws on ancient renewing rituals including sessions in the Temascal a traditional adobe sweat lodge. Invigorating facials and other revitalizing body treatments to restore balance and positive energy are available. The fitness center features state-of-the-art exercise equipment with a great view.

Transportation
  • Benito Juárez International Airport (11.19 mi/18 km)
Nearby attractions
  • Chapultepec Park (0.1 mi/0.1 km)
  • Archaeological Museum (0.3 mi/0.4 km)
  • Museum of Modern Art (0.4 mi/0.6 km)
  • Metropolitan Cathedral (4.3 mi/7.0 km)
  • Historic Center (4.3 mi/7.0 km)
  • Plaza of Three Cultures (5.5 mi/8.9 km)
Business
  • Business center
  • 9 meeting studios totaling 7,700 square feet, accommodating up to 340 guests
Policies and fees
  • Wi-Fi access: $15/day.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

W Mexico City Rooms

Spectacular
Description not provided

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Fitness center or spa
Sauna
Solarium
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Childcare Service
Shops/Commercial services
Barber/Beauty shop
FAX
Audio visual equipment
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
DVD player
Television with cable
Phone with speaker
Hairdryer in room
Iron
Ironing board
Bath tub

Recommendations for you

Customers who viewed W Mexico City also booked these hotels.

Reviewer score 3.9 out of 5
Reviewer score 5.0 out of 5
Reviewer score 4.4 out of 5

Hotel Map

19.4274 -99.1958
Nearby airports
Benito Juárez International Airport, (MEX), 12.87, KM; Toluca Airport, (TLC), 65.00, KM;
Area description
Downtown

Nearby points of interest

  • IPADE: 0.4 mi
  • Campo Marte: 0.6 mi
  • Chapultepec: 1.2 mi
  • El Ángel: 1.7 mi
  • Parque España: 1.8 mi
  • Parque México: 2.1 mi
  • Nacional Monte de Piedad: 2.3 mi
  • Teatro Metropólitan: 3 mi
  • Arena México: 3 mi
  • Plaza México: 3.4 mi
  • Torre Latinoamericana: 3.6 mi
  • Palacio de Bellas Artes: 3.7 mi
  • El Zocalo: 4.1 mi
  • Constitution Square: 4.1 mi
  • Zócalo: 4.3 mi
  • IPADE: 0.4 mi
  • Campo Marte: 0.6 mi
  • Chapultepec: 1.2 mi
  • El Ángel: 1.7 mi
  • Parque España: 1.8 mi
  • Parque México: 2.1 mi
  • Nacional Monte de Piedad: 2.3 mi
  • Teatro Metropólitan: 3 mi
  • Arena México: 3 mi
  • Plaza México: 3.4 mi
  • Torre Latinoamericana: 3.6 mi
  • Palacio de Bellas Artes: 3.7 mi
  • El Zocalo: 4.1 mi
  • Constitution Square: 4.1 mi
  • Zócalo: 4.3 mi
  • Templo Mayor: 4.4 mi
  • Universidad Panamericana: 5 mi
  • Universidad Iberoamericana: 5.8 mi
  • Film University: 6.1 mi
  • Palacio de los Deportes: 6.4 mi
  • Foro Sol: 6.5 mi
  • Universidad del Valle de México: 7.3 mi
  • Perisur: 8.8 mi
  • Six Flags México: 8.9 mi
  • Cuicuilco: 8.9 mi
  • Estadio Azteca: 9.3 mi
  • Universidad Autónoma Metropolitana: 10.2 mi
  • Universidad Intercontinental: 10.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (38)

Ratings and reviews for W Mexico City

Overall score

4.3 / 5
5.01.0
38 out of 38
Amenities:
4.2
Room cleanliness:
4.1
Hotel staff:
4.6
Room comfort:
4.3
Location:
4.9
Value:
4.2

84% would recommend to a friend.

Sort by:
Review of W Mexico City

Reviewer score

2
5.01.0
C and G
USA & Mexico
Apr 30, 2014

C and G Weekend

Nice hotel but quite a bit different by design from Starwood's Weston or Sheraton Hotels. We stayed during Easter week which is traditionally a slow week for this hotel thus many of the facilities were undergoing maintenance. One note is the beds advertised as 2 queens are really 2 double beds based on my measurements. The location is great, the food adequate and the rooms clean but like Marriott, Starwood is now charging what I consider to be outrageous fees on a per device basis for WiFi service. As a business traveller I expect any good hotel to include reliable secure WiFi as part of their room charge and so I will not be returning to this hotel on my next visit to Mexico City.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Sightseeing tip: Short walk from hotel

Museums are outstanding!

Review of W Mexico City

Reviewer score

3
5.01.0
Global Latin American
Panama
Jan 4, 2014

Definitely a disappointment!

The hotel is classified as a 5-star hotel but it is definitely not a 5-star hotel. The room interior looks and feels over-used. White floor tiles used to look sleek and clean and now look old. We were not told that the ground floor bar, which was one of the coolest bars in Mexico City was being remodelled. So there was no reason to stay in the evenings at the hotel. Definitely not a good experience!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short walk from hotel

A lot of excellent restaurants around the hotel is a plus.

Review of W Mexico City

Reviewer score

3
5.01.0
Ana May 10
Los Angeles, California
Dec 29, 2013

Family Christmas Getaway

My family and I decided to stay in Mexico a few more days after Christmas. We decided to stay in the Polanco area which was great, because there were great surrounding restaurants and museums. We were looking forward to staying at the W hotel because if the chains reputation. Unfortunately this hotel did not live up to its reputation. When we arrived the bathroom wasn't clean along with some parts of the room. We did notify the hotel and they were very attentive and apologetic about the matter.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Nightlife tip: Short drive from hotel

Roma Condessa Corridor was a great area to have a drink and also good for night life

Review of W Mexico City

Reviewer score

3
5.01.0
akalowi
Business
México
Feb 10, 2013

looks old

this hotel needs paint, bar smells bad, front desk guys not nice, bellboys very helpfull.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: Short walk from hotel

concert hall

Review of W Mexico City

Reviewer score

3
5.01.0
Tcow
Manhattan, New York, NY, USA
Apr 8, 2013

I think this hotel used to be "cool" - but it needs a reno

The hotel is in a FANTASTIC location - - you could not ask for a better place - right in Polanco near lots of attractions, parks and places to eat -- upscale shopping if you are into that too. The hotel really needs to be updated. It almsot looks like it has not been touched since it first opened. The rooms are rather dark due to lack of windows and red painted ceilings -- so it is not very fresh. I like hip hotels - -but this one kind of misses the mark in today's market.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Review of W Mexico City

Reviewer score

3
5.01.0
LVTravelers
Las Vegas
Mar 16, 2013

Awesome hotel but renovations are needed.

The location, staff, and everything else regarding the hotel are great. I only had a problem with the obvious need for repair in their rooms. The lighting fixture was cracked, the counter tops were chipped and dirty, and worst of all the walls had marks on them. Once I spoke to the Welcome Desk they were able to help but the hotel needs some minor renovations.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Entertainment tip: Short walk from hotel

Maserik Street is a short walk away from the hotel and you can find anything there. There is also an outside market on Saturdays in the park near the hotel. Great place to VISIT!

Review of W Mexico City

Reviewer score

3
5.01.0
on a beach
Business
San Francisco, CA, USA
May 28, 2012

Worn down

The W is in a great location, but the rooms are worn down. They charge a lot for breakfast, internet, taxis, etc. The rooms have no places to comfortably sit and are more designed for people on drugs rather than comfort. I have never seen such large rooms, but have no seating. The sink is in an odd place. The fact that the toilet runs and is so loud, friend had the same problem in another room. The fact that they "fixed" it by placing a piece of wood speaks to the overall quality of the place. Good place to go party, but you are overpaying for a place that looks a lot better in photos than reality.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of W Mexico City

Reviewer score

4
5.01.0
Finance Girl
Business
Dallas, TX
Mar 1, 2010

Unbeatable location

Typical of a W- Fun, beautiful , trendy, upscale. Wonderful location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of W Mexico City

Reviewer score

4
5.01.0
BrentBB
Business
Boston, MA
Mar 8, 2013

First W I've seen that shows its age

Staff, service, location, etc were all stellar, as I've come to expect from the W. However, I was surprised by how the hotel was showing its age; furniture in the bar area looked old, tired, damaged. The floors, sink, and shower ceiling (travertine tile) in the room were also showing a ton of wear. This did not impact the comfort of my stay, it just stood out to me that W's typically always look perfectly crisp, all the time. The visual was unusual, and surprising...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of W Mexico City

Reviewer score

4
5.01.0
ffbrussels
Lima,Peru
Mar 11, 2013

Staying at week end is good deal

Nice hotel, good located. Just the the water in the bathroom goes out on the floor, and dirty a little.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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