$180 Avg/night
Rate and special offer based on Check-in: Apr 25, 2015 Check-out: Apr 26, 2015

W Mexico City

5 stars
View map of Campos Eliseos 252, Chapultepec, Polanco, Mexico City, 11560

Hotel Overview

Ratings and reviews for W Mexico City

Overall score

4.2 / 5
5.01.0
34 out of 34
Amenities:
4.2
Cleanliness:
4.1
Hotel staff:
4.6
Comfort:
4.3
Location:
4.9
Value:
4.1

82% would recommend to a friend.

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Review of W Mexico City

Reviewer score

4
5.01.0
ffbrussels
Business
Lima,Peru
Mar 11, 2013

Staying at week end is good deal

Nice hotel, good located. Just the the water in the bathroom goes out on the floor, and dirty a little.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of W Mexico City

Reviewer score

5
5.01.0
Mirabell3454
Business
Chicago
Mar 10, 2013

Amazing hotel

The staff is amazing . The room is outstanding. Taking a shower with the waterfall in front of the huge window seeing Mexico City was great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Joy night club. 18 to 35 year olds very sharp.

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Review of W Mexico City

Reviewer score

4
5.01.0
BrentBB
Business
Boston, MA
Mar 8, 2013

First W I've seen that shows its age

Staff, service, location, etc were all stellar, as I've come to expect from the W. However, I was surprised by how the hotel was showing its age; furniture in the bar area looked old, tired, damaged. The floors, sink, and shower ceiling (travertine tile) in the room were also showing a ton of wear. This did not impact the comfort of my stay, it just stood out to me that W's typically always look perfectly crisp, all the time. The visual was unusual, and surprising...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of W Mexico City

Reviewer score

3
5.01.0
akalowi
Business
México
Feb 10, 2013

looks old

this hotel needs paint, bar smells bad, front desk guys not nice, bellboys very helpfull.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: Short walk from hotel

concert hall

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Review of W Mexico City

Reviewer score

4
5.01.0
anon c
Business
LA, CA
Jan 4, 2013

Holiday Vacation

Great hotel at excellent location. Walkable to a bunch of cafe's, restaurants, shops and supermarkets. The lighting in the room was dim and all the overhead lights turned on and off at the same time so could not read unless ceiling lights were on. Staff was very accomodating and friendly. Got us coffee machine and coffee, early morning drinks at no charge. Made our stay fab. Room was large and comfortable otherwise. Could use a renovation though. No pool but clay Mex sauna. 24 hr gym.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Take the Touri double decker bus with open upper deck anywhere along 2 routes. Takes you throughout whole city for Mx 165.

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Review of W Mexico City

Reviewer score

5
5.01.0
Ronaldo almosto
Business
Alameda, CA
Jan 2, 2013

Excellent service, location, and amenities.

Everything was as expected, top-notch. The concierge service was superb.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Superb restaurant around the corner, the 'olives" in espanol.

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Review of W Mexico City

Reviewer score

4
5.01.0
michele marie
Business
miami, florida
Dec 24, 2012

Perfect location

The staff were extremely helpful on every level, and very kind. There were a few issues, but were dealth with professionally and resolved quickly. The area is one of the nicest parts of the entire city. It is quiet, has some lovely parks, great landscaping. The mix of architecture, great restaurants and incredibly nice people make it a perfect oasis in a city of 25 million people. Highly recommended !

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of W Mexico City

Reviewer score

5
5.01.0
mxtraveler
Business
San Diego, CA, USA
Oct 29, 2012

aWesome hotel

We had a fantastic weekend at the W Hotel in Mexico City. The location was great and the staff was super friendly and they always went beyond their normal duties to offer superior service. We had an amazing room with a fantastic view of Mexico City. This is one of the best hotels we have stayed at in Mexico City and did not want to leave on Sunday. The Whiskey bar located in the lobby was awesome too for a nice relaxing cocktail after a long day of traveling. We are ready to return soon to W Hotel Mexico City.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

A great Spanish restaurant about 3 blocks away with amazing food called Chiringuito. Go there and enjoy the wine and great tapas.

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Review of W Mexico City

Reviewer score

5
5.01.0
Californian Brazil
Business
California
Oct 18, 2012

Fantastic young couple

Very good hotel and good price. We enjoyed a lot the hotel and location was great. Nice staff and beautiful room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of W Mexico City

Reviewer score

5
5.01.0
Californian Brazil
Business
California
Oct 15, 2012

Great hotel

It was a very nice hotel for a good price. Wondergul room. Perfect location. Nice people. Service was great. The only thing I didn't like it was that they charge you 10% of commission when you ask for a taxi and add to your room bill.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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