$110 Avg/night
Rate and special offer based on Check-in: Jan 3, 2015 Check-out: Jan 4, 2015

Sheraton Maria Isabel Hotel and Towers

4 stars
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, 06500
Hotel Overview
Reviewer score
4.1
out of 5
38 reviews
Excellent Service

the location is ideal for a trip to mexico city. The staff is just overall outstanding in the level... See full review

  • JP Trejo
  • Nov 6, 2013
Business Trip

Was ok. No extraordinary, not ordinary... Rug can use some cleaning. Magnetic card didn't work... See full review

  • ItaloB
  • Oct 12, 2014
Luxury hotel in Downtown Mexico City suitable for all types of guest

The Sheraton Maria Isabel Hotel and Towers has many fabulous facilities for its most discerning guests. Pets can also stay at the Sheraton Maria Isabel Hotel and Towers. Highlights include the enjoyment of a heated pool, a barbershop and a beauty shop. A short walk from the Stock Exchange building, the hotel's location is ideal for business guests as well as tourists. The business centre and meeting and banqueting rooms are available for corporate visitors. The hotel has wheelchair access and disabled facilities, and has multilingual staff for added convenience.

3 Reasons To Stay:
  • A four diamond rated hotel offering warm and friendly service to all guests

  • Custom designed plush mattresses and cushy pillows ensuring a comfortable night's sleep

  • Live Mariachi music in the hotel bar, helping to create a warm and friendly atmosphere

Sheraton Maria Isabel Hotel and Towers Rooms
With 755 rooms, which include 5 penthouses and 67 suites, the Sheraton Maria Isabel Hotel and Towers provides a lot of choice for its guests. The Towers section has added features such as a personal butler service and a host of VIP services. All the rooms at the Sheraton Maria Isabel Hotel and Towers, from standard rooms to penthouse suites, have the same elegant mattresses and bedding to ensure a comfortable and relaxing night's sleep for each guest. Additional features include satellite and cable television, 24-hour room service, a minibar and high-speed Internet access with a small daily fee applied. Rooms all have a city view and are non-smoking.
Things To Do:
  • Monumento a los Heroes de la Independencia (0.1 mi/0.1 km) 

  • Castillo de Chapultepec (1.1 mi/1.7 km) 

  • Cuauhtemoc Monument (0.5 mi/0.8 km) 

  • Biblioteca Benjamin Franklin (0.6 mi/1 km) 

  • Museo de Cera (0.7 mi/1.1 km) 

  • Teatro Diego Rivera (0.9 mi/1.4 km) 

  • Museo Rufino Tamayo (1 mi/1.6 km) 

  • Jardin Botanico (1.1 mi/1.7 km) 

  • Museo Nacional de la Revolucion (1 mi/1.6 km) 

  • Museo Nacional de Historia (1.1 mi/1.7 km) 

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Reviewer score 4.0 out of 5
Reviewer score 4.1 out of 5
Reviewer score 4.1 out of 5

Sheraton Maria Isabel Hotel and Towers Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
Activities
Pool
Exercise gym
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Guest laundromat
Express checkout
Childcare Service
Multilingual
In-Room Safe
Car rental desk
Barber/Beauty shop
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Wheel chair access
Room
Mini bar

Nearby points of interest

  • El Ángel: 0.2 mi
  • Nacional Monte de Piedad: 0.5 mi
  • Parque España: 0.6 mi
  • Teatro Metropólitan: 1.1 mi
  • Arena México: 1.2 mi
  • Parque México: 1.3 mi
  • IPADE: 1.5 mi
  • Torre Latinoamericana: 1.8 mi
  • Palacio de Bellas Artes: 1.9 mi
  • Campo Marte: 2.2 mi
  • El Zocalo: 2.2 mi
  • Constitution Square: 2.2 mi
  • Zócalo: 2.4 mi
  • Chapultepec: 2.5 mi
  • Templo Mayor: 2.6 mi
  • El Ángel: 0.2 mi
  • Nacional Monte de Piedad: 0.5 mi
  • Parque España: 0.6 mi
  • Teatro Metropólitan: 1.1 mi
  • Arena México: 1.2 mi
  • Parque México: 1.3 mi
  • IPADE: 1.5 mi
  • Torre Latinoamericana: 1.8 mi
  • Palacio de Bellas Artes: 1.9 mi
  • Campo Marte: 2.2 mi
  • El Zocalo: 2.2 mi
  • Constitution Square: 2.2 mi
  • Zócalo: 2.4 mi
  • Chapultepec: 2.5 mi
  • Templo Mayor: 2.6 mi
  • Plaza México: 3.4 mi
  • Palacio de los Deportes: 4.6 mi
  • Foro Sol: 4.8 mi
  • Universidad Panamericana: 5.2 mi
  • Film University: 6.3 mi
  • Universidad Iberoamericana: 7.3 mi
  • Cuicuilco: 8.9 mi
  • Estadio Azteca: 8.9 mi
  • Perisur: 9 mi
  • Universidad del Valle de México: 9.1 mi
  • Six Flags México: 9.3 mi
  • Universidad Autónoma Metropolitana: 9.7 mi
  • Universidad Intercontinental: 10.2 mi

Dining

Jorongo Bar
Cap off the evening and unwind in Jorongo Bar with a traditional margarita while listening to live mariachi entertainment which captures Mexico City's festive energy and vitality.
Lobby Bar
An ideal setting for a relaxing drink, the Lobby Bar occasionally features live music.
Manhattan Deli Restaurant
Find a New York ambience and delicious menu items, from healthy salads to bagels, pizza, and sushi at the Manhattan Deli.
Ristorante Amici
Amici’s Italian cuisine comprises fresh salads, homemade pasta dishes, and indulgent desserts. On Sundays, join us for brunch on the terrace and enjoy the best view of the Angel of Independence.
Sushi Bar @ Link
Sushi Bar @ Link features a delectable menu of appetizers like nigiri and maki sushi, main entrees, delicious desserts, and Japanese beer and sake.

Hotel Policies

Check-in:
03:00 PM
Check-out:
01:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (38)

Ratings and reviews for Sheraton Maria Isabel Hotel and Towers

Overall score

4.1 / 5
5.01.0
38 out of 38
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.7
Room comfort:
4.4
Location:
4.8
Value:
4

89% would recommend to a friend.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
Fam Saro
New Jersey
Nov 26, 2012

Perfect location and quality for the price but food expensive

I would definetely go back to this hotel. This hotel has been in business for a long long time and you can tell, but its well maintained, clean and the staff is very helpful and respectful. The buffet breakfast is expensive but there are other options all around the hotel. Our room had the wonderful view of the Angel de Independencia! Hope to go back soon.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

2
5.01.0
quelcanon
Business
Tyner, KY
Nov 17, 2012

This is a Sheraton?

It is well known that hotels are not super clean, but the appearances make up go any lack of cleanliness. That said, the paint in the room was peeling from the ceiling. I am a male with a military haircut. There were long female hairs on the bed sheet. I have no clue how they got there. The window latch was hanging on by 1 screw. Internet is an extra cost. Roughly 200 pesos per day, or $21 USD. You can pay a taxi via credit card at the airport. You cannot get a taxi from the hotel to the airport without $300 pesos, or roughly $24 USD, in Mexican pesos. They will not assist you, so just have the pesos and no USD or credit cards. The keys demagnetize frequently. It happened to me a few times. No idea as to why, and it just got old. Be prepared to place a $300 USD or $3500 Mexican peso deposit if you want any type of room charges available. Final point : it was dirty, not helpful, falling apart, expensive, and a big waste of money. It was great that the angel of independence and the us embassy was there. I would recommend the raddison hotel that is close by, a 7 minute drive on avenue of the revolution. It was cleaner, free Internet, and actually is faithful to its raddison name and is what you expect.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

2
5.01.0
marcor1725
Business
San Antonio, TX
Feb 20, 2011

For the price and the brand...

For the price and the brand, I guess a free wifi in your room would be nice: I hate those 5 star hotels that nickel and dime you for everything.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
3
Value:
2
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

El angel

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
TMprod
Business
Detroit, MI, USA
Feb 12, 2013

Good Location, Average Place

A little run down but in a great location if you are in Mexico for business in the Centro. Amenities are good, connected to a Starbucks, good breakfast as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

If you need a taxi, get one off the street, hotel charges flat rates that are 2-300% higher. Get a regular taxi, anywhere won't be more than $10 US.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
EmJSD
Business
San Diego
Mar 12, 2013

Great location & Gay Friendly!

Was in the city taking a class and really enjoyed the location of this hotel. The food options were subpar but the location was great! Should be noted this area is extremely gay friendly and there is a lot of nightlife options. Felt safe!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
Alex, vagabond wannabe
Business
ventura, ca
Apr 8, 2010

location

location was the best...room was ordinary...staff very friendly...got a room in a different tower, not the main one...i would have preffered staying in the main hotel building[...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
Anonymous
Business
Chula Vista CA
Jun 5, 2011

Unpleasent surprise

This is the third time I stay at this hotel, the Location is excelent as well as the service, unfortunately, I believe is overpriced. The room maintenance is not good at all, the first time I stayed in this hotel the lavatory had some ugly stains and this time one of the lamps was broken and stained, plus the trash can was rusty. I believe that a Hotel of this category should pay more attention to this housekeeping details.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

A Sanborn's store is located next door to the Hotel,where toiletries, farmacy, magazines and gifts are available.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
Anonymous
Business
TX
Jul 5, 2011

Best Location

This hotel has the best location you can ask for in Mexico City, right in front of the Angel of Independence. The building is old and a tad outdated, the bathrooms really could use some remodel work but everything else is fine. Staff extra friendly and helpful. Will definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to Salon Corona on Reforma Ave. Walk about 2 blocks towards the Diana and you'll find it on the same side of the hotel. Great beer and food for cheap and the terrace overlooks Reforma.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
5.01.0
Anonymous
Business
Miami
Nov 4, 2010

Unbeatable location for the price

Excellent

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
5.01.0
JLTT
Business
Salt Lake City, UT, USA
Oct 20, 2011

Mostly good.

I stay at this hotel regularly. Overall it is a great hotel. This last trip I had some frustrations that were eventually resolved. It was not as easy to resolved these issues as I expected but I did get them resolved. I still believe this is a class A hotel and will stay there again when I am back in Mexico City.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The restaurant at the hotel (Amici I believe) has a fabulous breakfast buffet.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
5.01.0
Sofia
Business
Chula Vista, CA, USA
Dec 1, 2011

Very comfortable stay

I have been staying at this hotel on all my last trips, I find it very comfortable and the location is very safe. However I think more attention should be paid to maintenance, such as broken table lamps and electric outlets not working in the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Sanborns is store that has a little of everything at very reasonable prices within walking distance.

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