Sheraton Maria Isabel Hotel and Towers

4 stars
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, 06500
Hotel Overview

4.1/5

Overall score

85%

Would recommend

Amenities:
3.8
Cleanliness:
4.4
Hotel staff:
4.7
Comfort:
4.4
Location:
4.8
Value:
4
Discover Mexico City at the Sheraton Maria Isabel Hotel & Towers. We are centrally located on Paseo de la Reforma, overlooking the famous Angel of Independence and just two blocks from the Casa de Bolsa stock exchange building. Our traditional hotel is also only 30 minutes from Mexico City International Airport. Sink into the new Sheraton Sweet Sleeper Bed in all 755 spacious guest rooms. Whether you want a peaceful night's sleep for a meeting or a relaxing vacation, you'll love the custom-designed plush mattress, cozy comforter, and five cushy pillows. Wireless High Speed Internet Access will keep you connected to home or the office. Gather with friends or family at our distinct restaurants and lounges. Listen to live Mariachi music in the warm atmosphere of our Jorongo Bar. Enjoy the best pastas al dente at our award-winning Ristorante Amici. Car rental services, a travel agency, and currency exchange are available onsite to make your stay more convenient. Our multilingual staff is always available with attentive service. Named One of the Top 10 Hotels in Mexico City by Latin Trade magazine in 2007, the AAA four-diamond Sheraton Maria Isabel Hotel & Towers offers a great location in the heart of Mexico City. New passport restrictions for air travel to and from the United States and Canada, Mexico, Bermuda, and the Caribbean have taken effect. Travelers are required to have a passport.

Sheraton Maria Isabel Hotel and Towers Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
Activities
Pool
Exercise gym
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Guest laundromat
Express checkout
Childcare Service
Multilingual
In-Room Safe
Car rental desk
Barber/Beauty shop
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Wheel chair access
Room
Mini bar

Hotel Map

19.4281 -99.1671
Area served
City Center
Nearby airports
Juarez International Airport, (MEX), 9.66, KM;
Area description
Resort, Airport

Nearby points of interest

  • El Ángel: 0.2 mi
  • Nacional Monte de Piedad: 0.5 mi
  • Parque España: 0.6 mi
  • Teatro Metropólitan: 1.1 mi
  • Arena México: 1.2 mi
  • Parque México: 1.3 mi
  • IPADE: 1.5 mi
  • Torre Latinoamericana: 1.8 mi
  • Palacio de Bellas Artes: 1.9 mi
  • Campo Marte: 2.2 mi
  • El Zocalo: 2.2 mi
  • Constitution Square: 2.2 mi
  • Zócalo: 2.4 mi
  • Chapultepec: 2.5 mi
  • Templo Mayor: 2.6 mi
  • El Ángel: 0.2 mi
  • Nacional Monte de Piedad: 0.5 mi
  • Parque España: 0.6 mi
  • Teatro Metropólitan: 1.1 mi
  • Arena México: 1.2 mi
  • Parque México: 1.3 mi
  • IPADE: 1.5 mi
  • Torre Latinoamericana: 1.8 mi
  • Palacio de Bellas Artes: 1.9 mi
  • Campo Marte: 2.2 mi
  • El Zocalo: 2.2 mi
  • Constitution Square: 2.2 mi
  • Zócalo: 2.4 mi
  • Chapultepec: 2.5 mi
  • Templo Mayor: 2.6 mi
  • Plaza México: 3.4 mi
  • Palacio de los Deportes: 4.6 mi
  • Foro Sol: 4.8 mi
  • Universidad Panamericana: 5.2 mi
  • Film University: 6.3 mi
  • Universidad Iberoamericana: 7.3 mi
  • Cuicuilco: 8.9 mi
  • Estadio Azteca: 8.9 mi
  • Perisur: 9 mi
  • Universidad del Valle de México: 9.1 mi
  • Six Flags México: 9.3 mi
  • Universidad Autónoma Metropolitana: 9.7 mi
  • Universidad Intercontinental: 10.2 mi

Dining

Jorongo Bar
Cap off the evening and unwind in Jorongo Bar with a traditional margarita while listening to live mariachi entertainment which captures Mexico City's festive energy and vitality.
Lobby Bar
An ideal setting for a relaxing drink, the Lobby Bar occasionally features live music.
Manhattan Deli Restaurant
Find a New York ambience and delicious menu items, from healthy salads to bagels, pizza, and sushi at the Manhattan Deli.
Ristorante Amici
Amici’s Italian cuisine comprises fresh salads, homemade pasta dishes, and indulgent desserts. On Sundays, join us for brunch on the terrace and enjoy the best view of the Angel of Independence.
Sushi Bar @ Link
Sushi Bar @ Link features a delectable menu of appetizers like nigiri and maki sushi, main entrees, delicious desserts, and Japanese beer and sake.

Hotel Policies

Check-in:
03:00 PM
Check-out:
01:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (41)

Ratings and reviews for Sheraton Maria Isabel Hotel and Towers

Overall score

4.1 / 5
5.01.0
41 out of 41
Amenities:
3.8
Cleanliness:
4.4
Hotel staff:
4.7
Comfort:
4.4
Location:
4.8
Value:
4

85% would recommend to a friend.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

2
5.01.0
quelcanon
Business
Tyner, KY
Nov 17, 2012

This is a Sheraton?

It is well known that hotels are not super clean, but the appearances make up go any lack of cleanliness. That said, the paint in the room was peeling from the ceiling. I am a male with a military haircut. There were long female hairs on the bed sheet. I have no clue how they got there. The window latch was hanging on by 1 screw. Internet is an extra cost. Roughly 200 pesos per day, or $21 USD. You can pay a taxi via credit card at the airport. You cannot get a taxi from the hotel to the airport without $300 pesos, or roughly $24 USD, in Mexican pesos. They will not assist you, so just have the pesos and no USD or credit cards. The keys demagnetize frequently. It happened to me a few times. No idea as to why, and it just got old. Be prepared to place a $300 USD or $3500 Mexican peso deposit if you want any type of room charges available. Final point : it was dirty, not helpful, falling apart, expensive, and a big waste of money. It was great that the angel of independence and the us embassy was there. I would recommend the raddison hotel that is close by, a 7 minute drive on avenue of the revolution. It was cleaner, free Internet, and actually is faithful to its raddison name and is what you expect.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

2
5.01.0
marcor1725
Business
San Antonio, TX
Feb 20, 2011

For the price and the brand...

For the price and the brand, I guess a free wifi in your room would be nice: I hate those 5 star hotels that nickel and dime you for everything.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
3
Value:
2
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

El angel

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
TMprod
Business
Detroit, MI, USA
Feb 12, 2013

Good Location, Average Place

A little run down but in a great location if you are in Mexico for business in the Centro. Amenities are good, connected to a Starbucks, good breakfast as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

If you need a taxi, get one off the street, hotel charges flat rates that are 2-300% higher. Get a regular taxi, anywhere won't be more than $10 US.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
EmJSD
Business
San Diego
Mar 12, 2013

Great location & Gay Friendly!

Was in the city taking a class and really enjoyed the location of this hotel. The food options were subpar but the location was great! Should be noted this area is extremely gay friendly and there is a lot of nightlife options. Felt safe!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
Alex, vagabond wannabe
Business
ventura, ca
Apr 8, 2010

location

location was the best...room was ordinary...staff very friendly...got a room in a different tower, not the main one...i would have preffered staying in the main hotel building[...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
Anonymous
Business
Chula Vista CA
Jun 5, 2011

Unpleasent surprise

This is the third time I stay at this hotel, the Location is excelent as well as the service, unfortunately, I believe is overpriced. The room maintenance is not good at all, the first time I stayed in this hotel the lavatory had some ugly stains and this time one of the lamps was broken and stained, plus the trash can was rusty. I believe that a Hotel of this category should pay more attention to this housekeeping details.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

A Sanborn's store is located next door to the Hotel,where toiletries, farmacy, magazines and gifts are available.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
Anonymous
Business
TX
Jul 5, 2011

Best Location

This hotel has the best location you can ask for in Mexico City, right in front of the Angel of Independence. The building is old and a tad outdated, the bathrooms really could use some remodel work but everything else is fine. Staff extra friendly and helpful. Will definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to Salon Corona on Reforma Ave. Walk about 2 blocks towards the Diana and you'll find it on the same side of the hotel. Great beer and food for cheap and the terrace overlooks Reforma.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
Jean Pierre Jimenez
Business
Miami
Dec 29, 2014

alright business trip

Everything was very good but the internet was a disaster and the tv had no volume i had to contact customer service everyday

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

3
5.01.0
Jean Pierre Jimenez
Business
Miami
Dec 16, 2014

alright business trip

Everything was very good but the internet was a disaster and the tv had no volume i had to contact customer service everyday

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
5.01.0
Anonymous
Business
Miami
Nov 4, 2010

Unbeatable location for the price

Excellent

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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