$110 Avg/night
Rate and special offer based on Check-in: May 31, 2013 Check-out: Jun 2, 2013

Sheraton Maria Isabel Hotel and Towers

4 stars
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, 06500
Hotel Overview
Reviewer score
4.1
out of 5
33 reviews
Amazing family vacation in the heart of Mex. City

It was our first visit to the Mex. City and we are glad that we choose Maria Isabel. The hotel... See full review

  • kikkoya
  • Jan 4, 2013
Perfect location and quality for the price but food expensive

I would definetely go back to this hotel. This hotel has been in business for a long long time and... See full review

  • Fam Saro
  • Nov 26, 2012
Luxury hotel in Downtown Mexico City suitable for all types of guest

The Sheraton Maria Isabel Hotel and Towers has many fabulous facilities for its most discerning guests. Pets can also stay at the Sheraton Maria Isabel Hotel and Towers. Highlights include the enjoyment of a heated pool, a barbershop and a beauty shop. A short walk from the Stock Exchange building, the hotel's location is ideal for business guests as well as tourists. The business centre and meeting and banqueting rooms are available for corporate visitors. The hotel has wheelchair access and disabled facilities, and has multilingual staff for added convenience.

3 Reasons To Stay:
  • A four diamond rated hotel offering warm and friendly service to all guests

  • Custom designed plush mattresses and cushy pillows ensuring a comfortable night's sleep

  • Live Mariachi music in the hotel bar, helping to create a warm and friendly atmosphere

Sheraton Maria Isabel Hotel and Towers Rooms
With 755 rooms, which include 5 penthouses and 67 suites, the Sheraton Maria Isabel Hotel and Towers provides a lot of choice for its guests. The Towers section has added features such as a personal butler service and a host of VIP services. All the rooms at the Sheraton Maria Isabel Hotel and Towers, from standard rooms to penthouse suites, have the same elegant mattresses and bedding to ensure a comfortable and relaxing night's sleep for each guest. Additional features include satellite and cable television, 24-hour room service, a minibar and high-speed Internet access with a small daily fee applied. Rooms all have a city view and are non-smoking.
Things To Do:
  • Monumento a los Heroes de la Independencia (0.1 mi/0.1 km) 

  • Castillo de Chapultepec (1.1 mi/1.7 km) 

  • Cuauhtemoc Monument (0.5 mi/0.8 km) 

  • Biblioteca Benjamin Franklin (0.6 mi/1 km) 

  • Museo de Cera (0.7 mi/1.1 km) 

  • Teatro Diego Rivera (0.9 mi/1.4 km) 

  • Museo Rufino Tamayo (1 mi/1.6 km) 

  • Jardin Botanico (1.1 mi/1.7 km) 

  • Museo Nacional de la Revolucion (1 mi/1.6 km) 

  • Museo Nacional de Historia (1.1 mi/1.7 km) 

Sheraton Maria Isabel Hotel and Towers Rooms

Classic
Description not provided

Amenities

  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pets allowed
Activities
Heated pool
Sauna
Tennis
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee shop
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Babysitting/Child services
Concierge desk
Wake-up service
Multilingual
Safe deposit box
Shops/Commercial services
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
Gift shop
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Mini bar
Hairdryer in room
Iron
Ironing board
International direct dial

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Reviewer score 4.2 out of 5

Hotel Map

19.4281 -99.1671
Area served
Cuernavaca, Xochimilco
Nearby airports
Mexico City International Airport, (MEX), 5.00, MI; Licenciado Adolfo Lopez Mateos International Airport, (TLC), 50.00, MI;
Area description
Downtown

Nearby points of interest

  • El Zocalo: 2.2 mi
  • Constitution Square: 2.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
01:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (33)

Ratings and reviews for Sheraton Maria Isabel Hotel and Towers

Overall score

4 / 5
6 out of 33
Amenities:
3.8
Room cleanliness:
4.5
Hotel staff:
4.8
Room comfort:
4.2
Location:
4.8
Value:
4.2

100% would recommend to a friend.

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Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
Anonymous
Chicago, IL
Nov 10, 2010

Excellent Location

This hotel is perfectly located in the heart of Mexico City's downtown business, dining, entertainment and cultural districts; all within walking distance from one another. The hotel itself is contemporary, modern, clean with a spectacular marble lobby and friendly service. The only problem I encountered was the hotel manager refused to offer any concessions after they had put me in a room where the bathroom sink and bath tub paints were chipping. In addition to my complaints of noise late in the evenings eminating from both sides of my room, they continued to declined any adjustments. I am going to contact the CEO of the Sheraton Properties at this point.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Shopping tip: Short walk from hotel

For bargain shoppers, visit the vendors in the Alameda Park in the historical central district or mercado de artesanias de la ciudedela on Baderas and Donde Avenues where you can get good prices and negotiate anything from arts and crafts, clothes, jewelry and souvenirs. Please visit the tourist information center where they have a wealth of resources the hotel cannot provide.

Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
Anonymous
Chicago
Feb 20, 2011

with some reservsations

I thought the hotel looked great and the location is the best. The prices are right and my only complaint was the air conditioning didn't work the best. Everyone was very helpful and couldn't do enough to help. It is kept super clean and you have only to ask once for anything additional you my need. The Zona Rosa, across Reforma from the hotel has grown shabby with a few sex shops but you can still get a cheap meal and watch the workers comings an goings in nice weather. Fonda Refugio is pleasant but with no outdoor eating. I'd say try it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
Kikko
Portland, Oregon
Apr 20, 2012

A United Nations Hotel

I really enjoyed my stay at the hotel, all the staff were so kind and generous with their time. The food in the Manhattan Deli was very good and the service by Alex was excellent. My only concern was the internet, the cost of $15 for each 24 hours was excessive I thought, but I guess the hotel needs to make a profit on all of its services. This was my 3rd trip to the hotel but had been many years since my last visit. Yes, I will stay there again, am contemplating another trip in 2014 plan to go to England to visit family in 2013. The United Nations Hotel, I was referring to the vast selection of people from around the world

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
Andres L.
Monterrey, Mexico
Oct 24, 2012

Location is excellent - Hotel needs an update!

You cannot get a better location than this hotel in Reforma... It is right on the Angel de la Independencia... The hotel is big with lots of good amenities, but I noticed that the hotel needs to be updated as it gives the feeling of being old... A little pricey for what you get, but then again you are paying for the location it is in... If you ask me, I would recommend it!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
FT020283
Moreno Valley, California
Nov 19, 2012

Outstanding Customer Service

My experience at this hotel was great. At check in, the staff were very friendly and eager to ensure that I was aware of all the hotel amenities. The room was very comfortable and clean. At check out, the service was fast and very friendly. overall, great hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

El Angel de la Independencia, the Independence Angel is next to the hotel and is a must see.

Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

4
Esdimo
Mexico
Jan 22, 2013

Perfect location in Mexico City

Definately, the Sheraton Maria Isabel is located in the most beautiful avenue of Mexico; the location can't be better. The staff is friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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