Sheraton Maria Isabel Hotel and Towers

4 stars
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, 06500
Hotel Overview
Reviewer score
4.1
out of 5
56 reviews
Excellent Service

the location is ideal for a trip to mexico city. The staff is just overall outstanding in the level... See full review

  • JP Trejo
  • Nov 6, 2013
Very good, well located with a fantastic breakfast

Two pleasent days, enjoyed the breakfast, the lobby bar and "Mariachi" music. See full review

  • Don Quichote
  • Mar 20, 2014
Luxury hotel in Downtown Mexico City suitable for all types of guest

The Sheraton Maria Isabel Hotel and Towers has many fabulous facilities for its most discerning guests. Pets can also stay at the Sheraton Maria Isabel Hotel and Towers. Highlights include the enjoyment of a heated pool, a barbershop and a beauty shop. A short walk from the Stock Exchange building, the hotel's location is ideal for business guests as well as tourists. The business centre and meeting and banqueting rooms are available for corporate visitors. The hotel has wheelchair access and disabled facilities, and has multilingual staff for added convenience.

3 Reasons To Stay:
  • A four diamond rated hotel offering warm and friendly service to all guests

  • Custom designed plush mattresses and cushy pillows ensuring a comfortable night's sleep

  • Live Mariachi music in the hotel bar, helping to create a warm and friendly atmosphere

Sheraton Maria Isabel Hotel and Towers Rooms
With 755 rooms, which include 5 penthouses and 67 suites, the Sheraton Maria Isabel Hotel and Towers provides a lot of choice for its guests. The Towers section has added features such as a personal butler service and a host of VIP services. All the rooms at the Sheraton Maria Isabel Hotel and Towers, from standard rooms to penthouse suites, have the same elegant mattresses and bedding to ensure a comfortable and relaxing night's sleep for each guest. Additional features include satellite and cable television, 24-hour room service, a minibar and high-speed Internet access with a small daily fee applied. Rooms all have a city view and are non-smoking.
Things To Do:
  • Monumento a los Heroes de la Independencia (0.1 mi/0.1 km) 

  • Castillo de Chapultepec (1.1 mi/1.7 km) 

  • Cuauhtemoc Monument (0.5 mi/0.8 km) 

  • Biblioteca Benjamin Franklin (0.6 mi/1 km) 

  • Museo de Cera (0.7 mi/1.1 km) 

  • Teatro Diego Rivera (0.9 mi/1.4 km) 

  • Museo Rufino Tamayo (1 mi/1.6 km) 

  • Jardin Botanico (1.1 mi/1.7 km) 

  • Museo Nacional de la Revolucion (1 mi/1.6 km) 

  • Museo Nacional de Historia (1.1 mi/1.7 km) 

Sheraton Maria Isabel Hotel and Towers Rooms

Classic
Description not provided

Amenities

  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Heated pool
Sauna
Tennis
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee shop
24 hour room service
Services
24 hour front desk
Business center
Laundry service
Childcare Service
Concierge desk
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
Gift shop
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Mini bar
Hairdryer in room
Iron
Ironing board
International direct dial

Hotel Map

19.4281 -99.1671
Area served
Cuernavaca, Xochimilco
Nearby airports
Mexico City International Airport, (MEX), 5.00, MI; Licenciado Adolfo Lopez Mateos International Airport, (TLC), 50.00, MI;
Area description
Downtown

Nearby points of interest

  • El Ángel: 0.2 mi
  • Nacional Monte de Piedad: 0.5 mi
  • Parque España: 0.6 mi
  • Teatro Metropólitan: 1.1 mi
  • Arena México: 1.2 mi
  • Parque México: 1.3 mi
  • IPADE: 1.5 mi
  • Torre Latinoamericana: 1.8 mi
  • Palacio de Bellas Artes: 1.9 mi
  • Campo Marte: 2.2 mi
  • El Zocalo: 2.2 mi
  • Constitution Square: 2.2 mi
  • Zócalo: 2.4 mi
  • Chapultepec: 2.5 mi
  • Templo Mayor: 2.6 mi
  • El Ángel: 0.2 mi
  • Nacional Monte de Piedad: 0.5 mi
  • Parque España: 0.6 mi
  • Teatro Metropólitan: 1.1 mi
  • Arena México: 1.2 mi
  • Parque México: 1.3 mi
  • IPADE: 1.5 mi
  • Torre Latinoamericana: 1.8 mi
  • Palacio de Bellas Artes: 1.9 mi
  • Campo Marte: 2.2 mi
  • El Zocalo: 2.2 mi
  • Constitution Square: 2.2 mi
  • Zócalo: 2.4 mi
  • Chapultepec: 2.5 mi
  • Templo Mayor: 2.6 mi
  • Plaza México: 3.4 mi
  • Palacio de los Deportes: 4.6 mi
  • Foro Sol: 4.8 mi
  • Universidad Panamericana: 5.2 mi
  • Film University: 6.3 mi
  • Universidad Iberoamericana: 7.3 mi
  • Cuicuilco: 8.9 mi
  • Estadio Azteca: 8.9 mi
  • Perisur: 9 mi
  • Universidad del Valle de México: 9.1 mi
  • Six Flags México: 9.3 mi
  • Universidad Autónoma Metropolitana: 9.7 mi
  • Universidad Intercontinental: 10.2 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
01:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (56)

Ratings and reviews for Sheraton Maria Isabel Hotel and Towers

Overall score

4.1 / 5
5.01.0
56 out of 56
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.9
Value:
4.1

91% would recommend to a friend.

Sort by:
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
JP Trejo
Fullerton, CA
Nov 6, 2013

Excellent Service

the location is ideal for a trip to mexico city. The staff is just overall outstanding in the level of service and attention to details that they provide. Friendly, professional and courteous.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
Rolis
Juarez, Mexico
Apr 24, 2011

Angel,Fantastic Location!!

Very nice location, perfect to walk and see many beatiful monuments, restaurants, museums

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Long walk from hotel

National Palace, you will see castillo de Chapultepec, La Diana, El Angel, La Palma, Cuauthemoc, Colon, El Caballito, Palcio de Bellas Artes.

Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
kikkoya
Boston, MA
Jan 4, 2013

Amazing family vacation in the heart of Mex. City

It was our first visit to the Mex. City and we are glad that we choose Maria Isabel. The hotel location is right in front of the Reforma ave. and the Angel independent monument, aside from the U.S Embassy. You would get a nice view of either Angel monument(front of hotel) or the monument to the revolution(back of hotel). We are glad that we had a view of the revolution monument because the New Year celebration is held at the Angel monument(might be too noisy for the family). The room was spacious and clean and we had our suitcase opened the whole visit and nothing was stolen or missing (the house keeper actually found one of my daughter's bracelet that fell under the bed while he/she was cleaning). The hotel is convenient to both business stays and vacation getaway. It has all the amenities: pool, gym, spa, individual safe & fridge, wake-up call, complimentary drinks, parking, free 30 minute wifi, starbucks and three different restaurants within the hotel. The Manhattan deli has buffet service and the food was so fresh and tasty! All the staffs were superb and they were always willing to help. The roof top pool is great place to have breakfast coffee or enjoy sunset. Zona Rosa is just across the Reforma ave., Sanborns(convinient store/restaurant) is next to the hotel and the two Turi-bus stops are located in front of the hotel(reforma ave.) to add comfort. If those who wish to try the street food, the best food vendors are located next to Sanborn and behind the hotel. We would highly recommend the Maria Isabel hotel for the visit to Mex. City. We know we would go back again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

Try to use Turi-bus for the city sites than the activities through agency. You can hop-on and off (pay inside the bus- buy two days to get 70 peso discount) to everywhere including historical ctr(zocalo), chapultepec(anthropology museum), condesa/roma(mex city's own soho), zona rosa(night life), UNAM. San Angel, and Coyoacan to Casa Azul. English audio translation is available with free head set.

Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
Anonymous
Los Angeles, California
Jul 18, 2011

It was very good.

The hotel was excellent. I arrived to the hotel to find out that [...] did not make a reservation for my family; the hotel staff was very friendly and helpful. They made a reservation for us and placed us in a very good room. They handled the problem [...] and resolved.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
Caro H.
Washington DC
Apr 22, 2009

Excellent location and safe area

Excellent Hotel !!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
Carlitos
South Florida
Sep 30, 2011

Great hotel/Outstanding service

The Maria Isabel Sheraton continues to be the excellent hotel it's been for many years. The staff is OUTSTANDING, especially concierges Gabriel and Efrain, as well as the bellhops. All our tour and restaurant reservations were made promptly. Room was very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short drive from hotel

Tourist should not miss the Folkloric Ballet of Mexico at the beautiful Palacio de Bellas Artes. One of the best folkloric ballets in the world.

Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
Anonymous
Los Angeles, California
Jul 18, 2011

It was very good.

The hotel was excellent. I arrived to the hotel to find out that [...] did not make a reservation for my family; the hotel staff was very friendly and helpful. They made a reservation for us and placed us in a very good room. They handled the problem [...] and resolved.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
Rolis
Juarez, Mexico
Apr 24, 2011

Angel,Fantastic Location!!

Very nice location, perfect to walk and see many beatiful monuments, restaurants, museums

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Long walk from hotel

National Palace, you will see castillo de Chapultepec, La Diana, El Angel, La Palma, Cuauthemoc, Colon, El Caballito, Palcio de Bellas Artes.

Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
Mo Homsi
Business
Westerly, RI 02891
Jul 26, 2010

The good, The bad, The ugly

Too many hidden fees, like: Extra charges to use the gym, Extra charges for in room coffee machine, Extra charges for using internet. No pen to write note. It was only one chair in the room. I felt that I was staying in Ramada Inn or in Howard Johnson Hotel. I was expecting king size bed, I got double bed. I was Suppose to have hair dryer, but it has not. Bath tub was so small, I had to set in it, not lay in it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Sheraton Maria Isabel Hotel and Towers

Reviewer score

5
5.01.0
Anonymous
Business
Florida
Nov 10, 2009

Sheraton

While restaraunts listed in the hotel guide were closed, the one open served a large variety and offered what was probably available at the others.The staff from doorman/bellhop to check in and out were OUTSTANDING. If your Spanish is very poor like mine - stay here! You will notice the accent, but everyone spoke English fluently. A Godsend for a [*]!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Back to menu Return to top