Sheraton Maria Isabel Hotel and Towers
http://www.orbitz.com/hotel/Mexico/Mexico_City/Sheraton_Maria_Isabel_Hotel_and_Towers.h32680/
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Hotel Overview
Perfect location and quality for the price but food expensive
I would definetely go back to this hotel. This hotel has been in business for a long long time and...
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-
Fam Saro
- Nov 26, 2012
Great hotel/Outstanding service
The Maria Isabel Sheraton continues to be the excellent hotel it's been for many years. The staff...
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Carlitos
- Sep 30, 2011
Luxury hotel in Downtown Mexico City suitable for all types of guest
The Sheraton Maria Isabel Hotel and Towers has many fabulous facilities for its most discerning guests. Pets can also stay at the Sheraton Maria Isabel Hotel and Towers. Highlights include the enjoyment of a heated pool, a barbershop and a beauty shop. A short walk from the Stock Exchange building, the hotel's location is ideal for business guests as well as tourists. The business centre and meeting and banqueting rooms are available for corporate visitors. The hotel has wheelchair access and disabled facilities, and has multilingual staff for added convenience.
Sheraton Maria Isabel Hotel and Towers Rooms
- Classic
- Description not provided
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Hotel Map
- Area served
- Cuernavaca, Xochimilco
- Nearby airports
- Mexico City International Airport, (MEX), 5.00, MI; Licenciado Adolfo Lopez Mateos International Airport, (TLC), 50.00, MI;
- Area description
- Downtown
Nearby points of interest
- El Zocalo: 2.2 mi
- Constitution Square: 2.2 mi
Amenities
- 24 hour front desk
- 24 hour room service
- Air conditioned
- AM/FM alarm clock
- Babysitting/Child services
- Bar/Lounge
- Barber shop
- Barber/Beauty shop
- Business center
- Car rental desk
- Coffee shop
- Concierge
- Concierge desk
- Florist
- Gift shop
- Hairdryer in room
- Handicapped rooms/facilities
- Heated pool
- High-speed internet
- International direct dial
- Iron
- Ironing board
- Laundry service
- Meeting/Banquet facilities
- Mini bar
- Multilingual
- No smoking rooms/facilities
- Outdoor pool
- Parking
- Pets allowed
- Phone service
- Pool
- Radio
- Restaurant
- Room service
- Safe
- Safe deposit box
- Sauna
- Shops/Commercial services
- Steam bath
- Television with cable
- Tennis
- Tour desk
- Wake-up service
- Wheel chair access
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 01:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (28)
Ratings and reviews for Sheraton Maria Isabel Hotel and Towers
- All travelers (28) 4.1 / 5
- Business (10) 3.7 / 5
- Couples (7) 4.4 / 5
- Families (3) 5 / 5
- Friends (3) 4.3 / 5
- Singles (5) 4 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.8
- Room comfort:
- 4.5
- Location:
- 4.9
- Value:
- 4
89%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Fam Saro
Perfect location and quality for the price but food expensive
I would definetely go back to this hotel. This hotel has been in business for a long long time and you can tell, but its well maintained, clean and the staff is very helpful and respectful. The buffet breakfast is expensive but there are other options all around the hotel. Our room had the wonderful view of the Angel de Independencia! Hope to go back soon.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
FT020283
Outstanding Customer Service
My experience at this hotel was great. At check in, the staff were very friendly and eager to ensure that I was aware of all the hotel amenities. The room was very comfortable and clean. At check out, the service was fast and very friendly. overall, great hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
El Angel de la Independencia, the Independence Angel is next to the hotel and is a must see.
Reviewer score
Would not recommend
quelcanon
This is a Sheraton?
It is well known that hotels are not super clean, but the appearances make up go any lack of cleanliness. That said, the paint in the room was peeling from the ceiling. I am a male with a military haircut. There were long female hairs on the bed sheet. I have no clue how they got there. The window latch was hanging on by 1 screw. Internet is an extra cost. Roughly 200 pesos per day, or $21 USD. You can pay a taxi via credit card at the airport. You cannot get a taxi from the hotel to the airport without $300 pesos, or roughly $24 USD, in Mexican pesos. They will not assist you, so just have the pesos and no USD or credit cards. The keys demagnetize frequently. It happened to me a few times. No idea as to why, and it just got old. Be prepared to place a $300 USD or $3500 Mexican peso deposit if you want any type of room charges available. Final point : it was dirty, not helpful, falling apart, expensive, and a big waste of money. It was great that the angel of independence and the us embassy was there. I would recommend the raddison hotel that is close by, a 7 minute drive on avenue of the revolution. It was cleaner, free Internet, and actually is faithful to its raddison name and is what you expect.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
Andres L.
Location is excellent - Hotel needs an update!
You cannot get a better location than this hotel in Reforma... It is right on the Angel de la Independencia... The hotel is big with lots of good amenities, but I noticed that the hotel needs to be updated as it gives the feeling of being old... A little pricey for what you get, but then again you are paying for the location it is in... If you ask me, I would recommend it!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Kikko
A United Nations Hotel
I really enjoyed my stay at the hotel, all the staff were so kind and generous with their time. The food in the Manhattan Deli was very good and the service by Alex was excellent. My only concern was the internet, the cost of $15 for each 24 hours was excessive I thought, but I guess the hotel needs to make a profit on all of its services. This was my 3rd trip to the hotel but had been many years since my last visit. Yes, I will stay there again, am contemplating another trip in 2014 plan to go to England to visit family in 2013. The United Nations Hotel, I was referring to the vast selection of people from around the world
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Sofia
Very comfortable stay
I have been staying at this hotel on all my last trips, I find it very comfortable and the location is very safe. However I think more attention should be paid to maintenance, such as broken table lamps and electric outlets not working in the rooms.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Shopping tip:
Short walk from hotel
Sanborns is store that has a little of everything at very reasonable prices within walking distance.
Reviewer score
Would recommend
JLTT
Mostly good.
I stay at this hotel regularly. Overall it is a great hotel. This last trip I had some frustrations that were eventually resolved. It was not as easy to resolved these issues as I expected but I did get them resolved. I still believe this is a class A hotel and will stay there again when I am back in Mexico City.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Dining tip:
In Hotel
The restaurant at the hotel (Amici I believe) has a fabulous breakfast buffet.
Reviewer score
Would recommend
Carlitos
Great hotel/Outstanding service
The Maria Isabel Sheraton continues to be the excellent hotel it's been for many years. The staff is OUTSTANDING, especially concierges Gabriel and Efrain, as well as the bellhops. All our tour and restaurant reservations were made promptly. Room was very clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short drive from hotel
Tourist should not miss the Folkloric Ballet of Mexico at the beautiful Palacio de Bellas Artes. One of the best folkloric ballets in the world.
Reviewer score
Would recommend
Anonymous
Great hotel in a great area
I have a business in this part of Mexico City. The staff is very courteous and attentive. The food is good and the location is great. The are very comfortable. I usually stay in the business room which is slightly larger. I have never stayed in standard room so don't know how to compare it. I would highly recommend this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Anonymous
It was very good.
The hotel was excellent. I arrived to the hotel to find out that [...] did not make a reservation for my family; the hotel staff was very friendly and helpful. They made a reservation for us and placed us in a very good room. They handled the problem [...] and resolved.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
