Hotel Overview
Very comfortable stay
I have been staying at this hotel on all my last trips, I find it very comfortable and the location...
See full review
-
Sofia
- Dec 1, 2011
Mostly good.
I stay at this hotel regularly. Overall it is a great hotel. This last trip I had some frustrations...
See full review
-
JLTT
- Oct 20, 2011
Luxury hotel in Downtown Mexico City suitable for all types of guest
The Sheraton Maria Isabel Hotel and Towers has many fabulous facilities for its most discerning guests. Pets can also stay at the Sheraton Maria Isabel Hotel and Towers. Highlights include the enjoyment of a heated pool, a barbershop and a beauty shop. A short walk from the Stock Exchange building, the hotel's location is ideal for business guests as well as tourists. The business centre and meeting and banqueting rooms are available for corporate visitors. The hotel has wheelchair access and disabled facilities, and has multilingual staff for added convenience.
Hotel Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, 06500
- Area served
- Cuernavaca, Mexico City, Xochimilco
- Nearby airports
- Mexico City International Airport, (MEX), 5.00, Mile; Licenciado Adolfo Lopez Mateos International Airport, (TLC), 50.00, Mile
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- 24 Hour Room Service
- Air Conditioned
- AM/FM Alarm Clock
- Babysitting/Child services
- Barber Shop
- Barber/Beauty Shop
- Business center
- Car Rental Desk
- Coffee Shop
- Concierge
- Concierge Desk
- Data port Available
- Florist
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Heated Pool
- High-speed Internet
- International Direct Dial
- Internet Access
- Iron
- Ironing Board
- Laundry/Valet Services
- Lounge
- Meeting/Banquet Facilities
- Mini Bar
- Multilingual
- News Stand
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pets allowed
- Phone Service
- Pool
- Radio
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Television with Cable
- Tennis
- Tour Desk
- Wake-up Service
- Wheel Chair Access
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 1:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (23)
Ratings and reviews for Sheraton Maria Isabel Hotel and Towers
- All travelers (23) 4.2 / 5
- Business (9) 3.9 / 5
- Couples (7) 4.4 / 5
- Families (2) 5 / 5
- Friends (3) 4.3 / 5
- Singles (2) 4 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.7
- Room comfort:
- 4.6
- Location:
- 4.9
- Value:
- 4.2
91%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Sofia
Very comfortable stay
I have been staying at this hotel on all my last trips, I find it very comfortable and the location is very safe. However I think more attention should be paid to maintenance, such as broken table lamps and electric outlets not working in the rooms.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Shopping tip:
Short walk from hotel
Sanborns is store that has a little of everything at very reasonable prices within walking distance.
Reviewer score
Would recommend
JLTT
Mostly good.
I stay at this hotel regularly. Overall it is a great hotel. This last trip I had some frustrations that were eventually resolved. It was not as easy to resolved these issues as I expected but I did get them resolved. I still believe this is a class A hotel and will stay there again when I am back in Mexico City.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Dining tip:
In Hotel
The restaurant at the hotel (Amici I believe) has a fabulous breakfast buffet.
Reviewer score
Would recommend
Carlitos
Great hotel/Outstanding service
The Maria Isabel Sheraton continues to be the excellent hotel it's been for many years. The staff is OUTSTANDING, especially concierges Gabriel and Efrain, as well as the bellhops. All our tour and restaurant reservations were made promptly. Room was very clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short drive from hotel
Tourist should not miss the Folkloric Ballet of Mexico at the beautiful Palacio de Bellas Artes. One of the best folkloric ballets in the world.
Reviewer score
Would recommend
JT
Great hotel in a great area
I have a business in this part of Mexico City. The staff is very courteous and attentive. The food is good and the location is great. The are very comfortable. I usually stay in the business room which is slightly larger. I have never stayed in standard room so don't know how to compare it. I would highly recommend this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Lita
It was very good.
The hotel was excellent. I arrived to the hotel to find out that [...] did not make a reservation for my family; the hotel staff was very friendly and helpful. They made a reservation for us and placed us in a very good room. They handled the problem [...] and resolved.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Travelling Couple
Best Location
This hotel has the best location you can ask for in Mexico City, right in front of the Angel of Independence. The building is old and a tad outdated, the bathrooms really could use some remodel work but everything else is fine. Staff extra friendly and helpful. Will definitely stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Go to Salon Corona on Reforma Ave. Walk about 2 blocks towards the Diana and you'll find it on the same side of the hotel. Great beer and food for cheap and the terrace overlooks Reforma.
Reviewer score
Would recommend
Sofia
Unpleasent surprise
This is the third time I stay at this hotel, the Location is excelent as well as the service, unfortunately, I believe is overpriced. The room maintenance is not good at all, the first time I stayed in this hotel the lavatory had some ugly stains and this time one of the lamps was broken and stained, plus the trash can was rusty. I believe that a Hotel of this category should pay more attention to this housekeeping details.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Shopping tip:
Short walk from hotel
A Sanborn's store is located next door to the Hotel,where toiletries, farmacy, magazines and gifts are available.
Reviewer score
Would recommend
Rolis
Angel,Fantastic Location!!
Very nice location, perfect to walk and see many beatiful monuments, restaurants, museums
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Long walk from hotel
National Palace, you will see castillo de Chapultepec, La Diana, El Angel, La Palma, Cuauthemoc, Colon, El Caballito, Palcio de Bellas Artes.
Reviewer score
Would not recommend
Caveat Business
For the price and the brand...
For the price and the brand, I guess a free wifi in your room would be nice: I hate those 5 star hotels that nickel and dime you for everything.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 3
- Value:
- 2
Trip purpose:
Business
Sightseeing tip:
Short walk from hotel
El angel
Reviewer score
Would recommend
Jacq
with some reservsations
I thought the hotel looked great and the location is the best. The prices are right and my only complaint was the air conditioning didn't work the best. Everyone was very helpful and couldn't do enough to help. It is kept super clean and you have only to ask once for anything additional you my need. The Zona Rosa, across Reforma from the hotel has grown shabby with a few sex shops but you can still get a cheap meal and watch the workers comings an goings in nice weather. Fonda Refugio is pleasant but with no outdoor eating. I'd say try it!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
