$92 Avg/night
Rate and special offer based on Check-in: Jun 7, 2013 Check-out: Jun 9, 2013

Melia Mexico Reforma

4 stars
Paseo De La Reforma 1, Mexico City, 06030
Hotel Overview
Reviewer score
4.0
out of 5
59 reviews
Great Mexico City

The staff was really helpfull and knew how to provide good advice to get to know the city in such a... See full review

  • Paea
  • Apr 2, 2013
Best Stay Ever

It was my first time staying in a hotel and it was delightful, highly recommend and the hotel is... See full review

  • Lalys
  • Mar 14, 2013
European flair just steps away from Mexico’s history

This award-winning, AAA Four Diamond-rated hotel, conveniently located at the beginning of Paseo de la Reforma, is within walking distance of the city's historic center and major tourist sites. Melia Mexico Reforma's 20-story atrium-style lobby, built in an elegant, modern style, features a monumental abstract sculpture, seating areas enclosed in brass-ribbed gazebos, and a classic European flair. Specially designated Royal Service rooms offer upgraded amenities, including access to an exclusive lounge with private check-in and checkout.

Highlights
  • AAA Four Diamond-rated hotel
  • Spa and indoor pool
  • Royal Service floor with choice amenities
  • Fitness center
Rooms

Rooms have sweeping views of Mexico City and come equipped with Wi-Fi Internet access, in room safe deposit box, multi-line phone, cable television, and coffeemaker. Oversized marble and granite bathrooms feature walk-in shower, separate tub, vanity mirror, hair dryer, bathrobe, and slippers. Royal Service rooms offer concierge service, daily complimentary continental breakfast, and evening hors d'oeuvres and cocktails, plus soothing music, a pillow menu, and aromatherapy products. Butler service is also available.

Features

The spa features six massage rooms, sauna and steam bath, a full-service beauty parlor, and a modern fitness center with city views. Treatments include Shiatsu massage, hot stone massage, aromatherapy, and facials. A heated pool enclosed by a glass solarium roof lends an outdoor feel to the experience.

Dining
L'Albufera restaurant, set in an elegant atmosphere, specializes in Spanish/Mediterranean cuisine and is known for its paellas. Café Miró dishes up bountiful breakfast, lunch, and dinner buffets, as well as a la carte service and made-to-order grill options. Reforma 1 Bar features flat-screen televisions and live music from 8 p.m. to 11:45 p.m. The more casual Lobby Bar serves a wide selection of domestic and international beverages.
Transportation
  • Benito Juarez International Airport (8.5 mi/13.7 km)
Nearby attractions
  • Historic Center (1.1 mi/1.9 km)
  • Chapultepec Park (2.6 mi/4.2 km)
  • Anthropology Museum (2.2 mi/3.7 km)
Business
  • Business center with four conference rooms for up to 12 people
  • 26 meeting and banquet rooms for up to 700 people

Melia Mexico Reforma Rooms

The Level
390 sq. ft. 1 king size or 2 queen size beds Maximum number of people allowed per room: 2 adults and 1 child or 2 adults and 2 children, Meli's signature concept, THE LEVEL, offers unparalleled luxury in an exclusive and private environment. 64 rooms have been appointed with this concept (including junior, master and presidential suites) where you can enjoy unique privileges: discreet and efficient butler service, Free in-room Wi-Fi Internet access, access to an elegant lounge on the 12th floor, bathrobes and slippers, luxury bathroom toiletries, daily newspaper delivery, customized turndown service, pillow top mattress with cloudlike pillows and featherweight duvets, 300 thread Egyptian cotton linens, work station, coffee maker.
Junior Suite
530 sq. ft. 1 king size Maximum number of people allowed per room: 2 adults, bathrobes and slippers, luxury bathroom toiletries, daily newspaper delivery, customized turndown service, pillow top mattress with cloudlike pillows and featherweight duvets, 300 thread Egyptian cotton linens, work station, coffee maker, ample bathroom: 107 sq. ft., separate bedroom and living areas.
Deluxe City View
390 sq. ft. 1 king size or 2 queen size beds, maximum number of people allowed per room: 3 adults and 1 child or 2 adults and 2 children. All deluxe rooms are equipped with: classic european style dcor, Wireless High speed Internet access, marble-lined bathroom with a walk-in shower and separate tub, multi-line phone with voicemail, Cable TV and pay per view, safe deposit box, radio / alarm clock, iron and ironing board, mini-bar
Master Suite
667 sq. ft. 1 king size Maximum number of people allowed per room: 2 adults, bathrobes and slippers, luxury bathroom toiletries, daily newspaper delivery, customized turndown service, pillow top mattress with cloudlike pillows and featherweight duvets, 300 thread Egyptian cotton linens, work station, coffee maker.

Amenities

  • FREE internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pets allowed
Elevators
Activities
Indoor pool
Fitness center or spa
Health club
Spa services
Solarium
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Internet
FREE internet
Parking
Parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

19.4356 -99.1499
Area served
The hotel is centrally located in the emblematic Paseo de la Reforma Avenue, and within walking distance to the recently renovated Historic Centre. Close to the City's financial and cultural areas.
Nearby airports
Mexico City International Airport Benito Juarez is just 20 minutes of the hotel, most airlines crews stay at this hotel, 12 miles from the airport.
Area description
This luxurious hotel, completely refurbished , sits right on the beginning of the most important Mexico City's Avenue: Paseo de la Reforma, within the Heart of Mexico City. Walking distance from the financial, business and historical city center. Just 45 minutes from the spectacular pyramids. 12 miles from the International Airport, and 1 mile from the train station.

Nearby points of interest

  • Constitution Square: 1.1 mi
  • El Zocalo: 1.1 mi

Dining

Spa
Immerse yourself in the splendour of one of the most exclusive Spas in all of Mexico City. The Spa at Meli Mxico Reforma lets you take a step back and enjoy true relaxation and replenishing with elegance. Located on the ninth floor, the Spa features six massage therapy rooms, a relaxation area, sauna and steam bath, full-service beauty parlor, as well as a state of the art gym overlooking the city. Featured treatments include Shiatsu and hot stone massages, aromatherapy and facial treatments. The Spa also has an elegant heated cross-current swimming pool with 3 Jacuzzis. The pool area is enclosed by a glass solarium roof for an outdoor feel in the middle of the city.
Cafe Mir
offers a delicious and extensive international buffet for breakfast and lunch ( la carte selection is also available throughout the day), and a Sunday Brunch with Mariachis.
L'Albufera Restaurant
granting the best of Spanish specialties and paellas (Star Diamond awarded).
Lobby Bar
provides a more casual atmosphere, with a wide selection of domestic and international premium brand beverages.
Reforma 1 Bar
the perfect spot for a rndez-vous with your friends or wrapping up a business meeting. The bar features flat-screen TVs and live entertainment from 8:30 p.m. to 12:00 a.m. The Bar is closed on Saturdays, Sundays and Holidays.

Meeting facilities

Meeting Info
Your meetings and events at Meli Mxico Reforma are expertly coordinated by our efficient staff. The hotel offers 26 meeting and banquet rooms. Capacity of up to 800 people in a cocktail setup or 600 in a banquet service style with a total of 19 break-out rooms. Whether it is a business meeting or a celebration among family and friends, Meli Mxico Reforma provides all the necessary elements to make of your event an unforgettable experience.

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (59)

Ratings and reviews for Melia Mexico Reforma

Overall score

4 / 5
59 out of 59
Amenities:
4
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
4.2
Location:
4.6
Value:
4

88% would recommend to a friend.

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Review this hotel
Review of Melia Mexico Reforma

Reviewer score

1
Anonymous
Business
Houston
Sep 2, 2009

Don't turn into second class guests!!!

The facilities are great, as is the location. However, their staff treat people who have prepaid their rooms as second rate guests. According to their policies, their "real customer" was orbitz, or whatever, and since you didnot pay directly, you don't deserve any explanations or considerations. If you had any problems, however small, they referred you to orbitz, since they were the real customers!!! Don't make a mistake! Choose another hotel. They didn't even want to give you a check out receipt since (you guessed it!) YOU ARE NOT THEIR CLIENT!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Review of Melia Mexico Reforma

Reviewer score

1
Jorge Castillo
Business
Reynosa, Tamps Mexico
Oct 17, 2010

Awfull Service =(

IT IS SUPPOSED IT IS ONE OF THE EXPENSIVE HOTELS IN MEXICO CITY!!! The room has mosquitoes, next morning at the check out, the front desk guy was very uneducated and rude. (I asked the concierge to keep me my luggage because I had to do my business at the city) when I back to the hotel, I realized I forgot the parking ticket on the room, it never appears they say the cleaning maid throw to the trash can, i Rent a car, and when I asked to get the car they opened the car and I can put my luggage on, but this guy kept the keys with him, like if I were a thieve (I mean they already has all my house information and company information)to kill the bad experience at all the young man that were "on charge" claim me $100 pesos because he said in the front desk somebody told him "I haven't had money" - I was push by him to show the hotel receipt again but his attitude was very rude too. AWFUL EXPERIENCE!! I'LL NEVER STAY THERE AGAIN IN MY LIFE!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Review of Melia Mexico Reforma

Reviewer score

2
Anonymous
Business
Arkansas
Aug 8, 2009

Way over rated

The hotel staff seemed totally non responsive and almost rude. I have stayed at many less expensive hotls that were much better. Great location just badly managed

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Stay at another hotel. There are many choices in the area for less money

Review of Melia Mexico Reforma

Reviewer score

2
Anonymous
Business
Oakville, Ontario
Jan 19, 2010

Melia Mexico Reforma

looks dated and in urgent need of paint and new decor.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Review of Melia Mexico Reforma

Reviewer score

2
Constant traveler.
Puebla, PUE, México
Jan 1, 2012

Visting from Puebla

The hotel boasts that the rooms are 68 square meters. That cannot possible be true. Also, we paid for a room called The Level Deluxe and the employees at the front desk had no idea what that included (breakfast, snacks, use of business center, free internet, etc.). The location is ideal. The rooms are dark and small. Also, the bathroom wasn't very clean. I would probably stay there again for the location, but the visitors must remind the hotel staff what comes with their room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
3
Dining tip: Short drive from hotel

There are no good places to eat around the hotel. I would recommend visitors to take a taxi to Polanco and look for restaurants in that zone.

Review of Melia Mexico Reforma

Reviewer score

3
Anonymous
San Diego, CA
Oct 12, 2009

"Don't do it"

Hotle not very accomodating, poor service and annoying constant knocking on doors from housekeeping despite do not disturb sign. Didn't feel that warm hotel feeling I usually get while on vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Review of Melia Mexico Reforma

Reviewer score

3
Anonymous
Windsor,California
Jun 28, 2010

Great location

I forgot my ATM card at an automated teller machine in the lobby of the hotel Melia, and someone took it and used it to commit fraud. There were no video cameras near teller machine.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

The hotel is in a great location, near all the important and historical places in the city.

Review of Melia Mexico Reforma

Reviewer score

3
Anonymous
Washington, DC
Oct 7, 2010

Melia Review

The hotel staff is very friendly. The hotel is very nice. It is in the business district of La Reforma. We came in late so that changed our reservation but they were very accommodating.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Money-saving tip: Not Applicable

Do not use the cabs right outside as the markup is about 400% (unless late at night).

Review of Melia Mexico Reforma

Reviewer score

3
Anonymous
detroit
Jan 5, 2011

Dated but good location, great breakfast

Went for NYE and to see family. Showed up at hotel on the 30th at 4 and they had no power-nada. They said it would be back on "soon". We went to another town and checked in on new years day. The comped us breakfast for the remaining 4 days and refunded our two days with [...]. All on all it us a good safe location, little dated but still nice for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short walk from hotel

Street tacos - safe, cheap and yummy!

Review of Melia Mexico Reforma

Reviewer score

3
misticsea
Business
San Leandro, CA, USA
Oct 17, 2011

OK short stay

I have stayed here several times. The quality of the hotel has gone down a bit. It is getting a little ragged around the edges. The noise level was higher and the staff not as friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Shopping, good places to eat were, banks everything is walking distance.

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