$83 Avg/night
Rate and special offer based on Check-in: Aug 21, 2015 Check-out: Aug 24, 2015

Krystal Grand Reforma Uno Mexico City

4 stars
View map of Paseo de la Reforma No. 1, Col. Tabacalera, Delegacion Cuauhtemoc, Mexico City, 06030

Hotel Overview

Reviewer score
3.9
out of 5
50 reviews
Awesome Quick Family Trip

The hotel was in a safe location. The Zocalo and Palacio de Bellas Artes were within walking... See full review

  • Alonzo R.
  • Apr 14, 2015
excelent hotel...

I was in the 12th floor...it is a VIP floor...very good amenities. See full review

  • Psicology
  • Apr 6, 2015
This elegantly designed hotel is located along Mexico City's iconic Paseo de la Reforma avenue and features quick access to the capital city's main sights, on-site gourmet restaurants and meeting facilities. Here is easy access to the Polanco and Santa Fe business areas.Mexico City International Airport is only 20 minutes away.Specially designated Royal Service rooms offer upgraded amenities, including access to an exclusive lounge with private check-in and checkout.

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Reviewer score 4.1 out of 5

Krystal Grand Reforma Uno Mexico City Rooms

Krystal Club
One king bed or two doble beds, City View. Free wireless Internet, access to private lounge with daily Continental Breakfast and snacks for the evening. Guests also enjoy open bar service for national brands. Private check-in/out; access to the sauna and business room. Classic European style decor. Marble-lined bathroom with a walk-in shower and separate tub, luxury bathroom toiletries. This is a smoke-free room. (390 square feet).
Deluxe City View
Renovated rooms, offering fresh, elegant accommodations, luxury and contemporary style, Free WiFi. One king bed or two double beds. City view, 36 square meters (390 square feet), granite vanity, makeup/shaving mirror, hair dryer, telephone extension, and bathrobes. Cable TV with U.S. stations, pay per view. Direct-dial multi-line phone with voice mail. Coffee/tea maker. Desk. In-room safe. This is a smoke-free room.
Junior Suite
One king bed, City view, 530 square feet, free wireless Internet, access to private lounge with daily Continental Breakfast and snacks for the evening. Guests also enjoy open bar service for national brands. Private check-in/out, plasma TV, access to the sauna, use of a private meeting space up to 2 hours free of charge. Classic European style decor. Marble-lined bathroom with a walk-in shower and separate tub, luxury bathroom toiletries. This is a smoke-free room.
Deluxe Non Refundable
One king bed or two doble beds. City view, 36 square meters (390 square feet). Classic European style decor. Marble bathroom with walk-in shower and separate tub, granite vanity, makeup/shaving mirror, hair dryer, telephone extension, and bathrobes and slippers. Wireless Internet access ($). Cable TV with U.S. stations, pay movies, and video games (surcharge). Direct-dial multi-line phone with voice mail. Minibar and coffee/tea maker. Desk. In-room safe. Turndown service. This is a smoke-free room.

Amenities

  • Free internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Currency exchange
Internet
Free internet
Parking
Parking
Accessibility
Accessible Rooms/Facilities
Accessible facilities
Accessible parking
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest

Nearby points of interest

  • Teatro Metropólitan: 0.5 mi
  • Palacio de Bellas Artes: 0.6 mi
  • Torre Latinoamericana: 0.7 mi
  • Nacional Monte de Piedad: 0.9 mi
  • Constitution Square: 1 mi
  • El Zocalo: 1 mi
  • Arena México: 1.2 mi
  • Templo Mayor: 1.2 mi
  • Zócalo: 1.3 mi
  • El Ángel: 1.5 mi
  • Parque España: 1.8 mi
  • Parque México: 2.3 mi
  • IPADE: 2.8 mi
  • Campo Marte: 3.6 mi
  • Palacio de los Deportes: 3.6 mi
  • Teatro Metropólitan: 0.5 mi
  • Palacio de Bellas Artes: 0.6 mi
  • Torre Latinoamericana: 0.7 mi
  • Nacional Monte de Piedad: 0.9 mi
  • Constitution Square: 1 mi
  • El Zocalo: 1 mi
  • Arena México: 1.2 mi
  • Templo Mayor: 1.2 mi
  • Zócalo: 1.3 mi
  • El Ángel: 1.5 mi
  • Parque España: 1.8 mi
  • Parque México: 2.3 mi
  • IPADE: 2.8 mi
  • Campo Marte: 3.6 mi
  • Palacio de los Deportes: 3.6 mi
  • Chapultepec: 3.9 mi
  • Foro Sol: 4 mi
  • Plaza México: 4.4 mi
  • Universidad Panamericana: 5.2 mi
  • Film University: 7.2 mi
  • Universidad Iberoamericana: 8.6 mi
  • Estadio Azteca: 9.4 mi
  • Cuicuilco: 9.7 mi
  • Perisur: 9.8 mi
  • Universidad Autónoma Metropolitana: 10.2 mi
  • Six Flags México: 10.3 mi
  • Universidad del Valle de México: 10.4 mi
  • Universidad Intercontinental: 10.9 mi

Meeting facilities

Meeting Info
26 Meeting and banquet halls for up to 700 people.State-of-the-art audio-visual equipment, including an integrated sound system, videoconferencing and everything necessary to host a magnificent event

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Krystal Grand Reforma Uno Mexico City

Overall score

3.9 / 5
5.01.0
50 out of 50
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.2
Location:
4.5
Value:
4.1

84% would recommend to a friend.

Sort by:
Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

4
5.01.0
jnaim
Business
N/A
Jul 26, 2015

Good Hotel

The hotel was a great value for money. The Room is big and clean. The only issue is that you can hear the room next door quiet well! Otherwise it was an overall good experience

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

4
5.01.0
jnaim
Business
N/A
Jul 26, 2015

Good for Business Trip

Spent 2 nights and apart for the fact that you can hear the people in the room next to your quiet clearly, the rest was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

4
5.01.0
jmex309
Business
Anaheim
Jul 17, 2015

First time to DF

This was my first time to DF so I tried to do a lot of research to make sure it went smooth. To help the reader understand this hotel I will break it down into categories. Location: Krystal Grand Reforma is in the heart of the city. However it is located right next to the revolution monument. This location is a favorite for those who like to protest. This can be good and bad. Police are always present near the hotel, however there can be an occasional peaceful protest that blocks the streets surrounding the hotel. These protest basically affect all the hotels in the area. Cost: I think the amount that I paid was extremely reasonable. The hotel is undergoing some construction upgrades that will make this hotel a fabulous when they are done.But I think you should be aware that there may be some construction noise when you go here. It did not affect me but be aware. Amenities: This hotel has excellent Wi-Fi for mexico standards. Only issues is that once you leave the building you will have to re-log in. The hotel has a pool, a full spa, a bar that is being remodeled and currently a temporary location. There is no refrigerator or min bar in the room. There is one restaurant at the hotel, that serves breakfast lunch and dinner. This is the only part of the hotel that I thought was overpriced. I just ate at the taco stands for 1/18th of the price of the restaurant. Room Comfort: The room I stayed in was excellent. It had just been upgraded and was perfect for my stay. I just used the hotel to sleep in for my vacation. I spent little time at the hotel but it was always clean. I thought that it was odd that they had no ice on the floor and that you had to call room service for ice. Staff Service: The staff here was excellent. From the time I arrived they assisted me with my bags to my room. Once there we had minor issues like no ice. When I called room service they immediately brought me ice and addressed any request that I had. Most of the staff spoke English. Overall Opinion: Once the construction is done at the hotel it will really be a nice hotel. The construction kinda of distracted me from the overall beauty of the hotel. However the value was well worth my money. This hotel is great for the business traveler or couple. Kids would do all right also here but there is little for them to do other than use the pool.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

2
5.01.0
John S.
Business
Shasta Lake
Jun 30, 2015

Disappointing reservation

At first is was great but after checking in I noticed that I noticed that the bathroom door doesn't work correctly I wasn't very happy to use the bathroom when everyone can see inside. the appearance of the place was nice. But the service was horrible they only gave us two towels for three they only gave us two towels for three people in a room won't two beds and seemed upset when we asked for another towel. Also the coffee that was complementary was only for the first day after that if you wanted a new package you had to purchase that's a first for all my stays in a motel :/. I recommend if you want to stay in a motel you choose a different one this is definitely not a four-star hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

2
5.01.0
John S.
Business
Shasta Lake
Jun 30, 2015

Disappointing reservation

At first is was great but after checking in I noticed that I noticed that the bathroom door doesn't work correctly I wasn't very happy to use the bathroom when everyone can see inside. the appearance of the place was nice. But the service was horrible they only gave us two towels for three they only gave us two towels for three people in a room won't two beds and seemed upset when we asked for another towel. Also the coffee that was complementary was only for the first day after that if you wanted a new package you had to purchase that's a first for all my stays in a motel :/. I recommend if you want to stay in a motel you choose a different one this is definitely not a four-star hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

4
5.01.0
Laclady
Business
Lake Zurich
Jun 29, 2015

A work in progress

The hotel is undergoing renovations. It will be very nice when complete. I booked there because of the location and a great price. The gym is great for a hotel. The room is beautiful. The internet in the room was spotty. The restaurant is in temporary quarters because of the renovations. The food was good there and via room service. I would go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

1
5.01.0
Marquino
Business
Mundelein
Jun 24, 2015

disappointed

I went to the hotel with high expectation. unfortunately, I was disappointed. They gave me a poor quality of service at the front desk. The room was ok but the bathroom was not clean and the shower head did not work appropriately. I felt spending a night in an old building.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

3
5.01.0
Aleps
Business
MEXICALI
May 6, 2015

Not good enough

I have been in Mexico City several times, first time in this hotel. You can find better places same price. One of the elevators didn't work. Staff is not polite, you can tell they do not enjoy their work. Even when I was in a deluxe room, it wasn't deluxe at all. If you don't have expectations you can visit this place. For my next trip I will not choose Krystal Grand.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

4
5.01.0
Gwynn
Business
N/A
Apr 26, 2015

Great Digs for Mexico City!

Although the hotel was undergoing a renovation, it was still quite beautiful. The staff was always friendly & helpful. (I guess it helps that I'm fluent in Spanish...) It's close & convenient to most attractions in the city center. I'd definitely return!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

5
5.01.0
Alonzo R.
Business
N/A
Apr 14, 2015

Awesome Quick Family Trip

The hotel was in a safe location. The Zocalo and Palacio de Bellas Artes were within walking distance. The staff was super nice and very accommodating. We were surprised to see how beautiful Mexico City and how safe it is. Besides,Starbucks being around the corner, free Wifi in the park, and great tasty food, Mexico City is a must! We would definitely stay there again!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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