$95 Avg/night
Rate and special offer based on Check-in: Jul 17, 2015 Check-out: Jul 18, 2015

Krystal Grand Reforma Uno Mexico City

4 stars
View map of Paseo de la Reforma No. 1, Col. Tabacalera, Delegacion Cuauhtemoc, Mexico City, 06030

Hotel Overview

Reviewer score
3.9
out of 5
49 reviews
Awesome Quick Family Trip

The hotel was in a safe location. The Zocalo and Palacio de Bellas Artes were within walking... See full review

  • Alonzo R.
  • Apr 14, 2015
Excelent

It was excelent I will go back next year all was perfect See full review

  • JOSE C.
  • Apr 9, 2015
This elegantly designed hotel is located along Mexico City's iconic Paseo de la Reforma avenue and features quick access to the capital city's main sights, on-site gourmet restaurants and meeting facilities. Here is easy access to the Polanco and Santa Fe business areas.Mexico City International Airport is only 20 minutes away.Specially designated Royal Service rooms offer upgraded amenities, including access to an exclusive lounge with private check-in and checkout.

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Krystal Grand Reforma Uno Mexico City Rooms

Krystal Club
One king bed or two doble beds, City View. Free wireless Internet, access to private lounge with daily Continental Breakfast and snacks for the evening. Guests also enjoy open bar service for national brands. Private check-in/out; access to the sauna and business room. Classic European style decor. Marble-lined bathroom with a walk-in shower and separate tub, luxury bathroom toiletries. This is a smoke-free room. (390 square feet).
Deluxe City View
Renovated rooms, offering fresh, elegant accommodations, luxury and contemporary style, Free WiFi. One king bed or two double beds. City view, 36 square meters (390 square feet), granite vanity, makeup/shaving mirror, hair dryer, telephone extension, and bathrobes. Cable TV with U.S. stations, pay per view. Direct-dial multi-line phone with voice mail. Coffee/tea maker. Desk. In-room safe. This is a smoke-free room.
Junior Suite
One king bed, City view, 530 square feet, free wireless Internet, access to private lounge with daily Continental Breakfast and snacks for the evening. Guests also enjoy open bar service for national brands. Private check-in/out, plasma TV, access to the sauna, use of a private meeting space up to 2 hours free of charge. Classic European style decor. Marble-lined bathroom with a walk-in shower and separate tub, luxury bathroom toiletries. This is a smoke-free room.
Deluxe Non Refundable
One king bed or two doble beds. City view, 36 square meters (390 square feet). Classic European style decor. Marble bathroom with walk-in shower and separate tub, granite vanity, makeup/shaving mirror, hair dryer, telephone extension, and bathrobes and slippers. Wireless Internet access ($). Cable TV with U.S. stations, pay movies, and video games (surcharge). Direct-dial multi-line phone with voice mail. Minibar and coffee/tea maker. Desk. In-room safe. Turndown service. This is a smoke-free room.

Amenities

  • Free internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Currency exchange
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest

Nearby points of interest

  • Teatro Metropólitan: 0.5 mi
  • Palacio de Bellas Artes: 0.6 mi
  • Torre Latinoamericana: 0.7 mi
  • Nacional Monte de Piedad: 0.9 mi
  • Constitution Square: 1 mi
  • El Zocalo: 1 mi
  • Arena México: 1.2 mi
  • Templo Mayor: 1.2 mi
  • Zócalo: 1.3 mi
  • El Ángel: 1.5 mi
  • Parque España: 1.8 mi
  • Parque México: 2.3 mi
  • IPADE: 2.8 mi
  • Campo Marte: 3.6 mi
  • Palacio de los Deportes: 3.6 mi
  • Teatro Metropólitan: 0.5 mi
  • Palacio de Bellas Artes: 0.6 mi
  • Torre Latinoamericana: 0.7 mi
  • Nacional Monte de Piedad: 0.9 mi
  • Constitution Square: 1 mi
  • El Zocalo: 1 mi
  • Arena México: 1.2 mi
  • Templo Mayor: 1.2 mi
  • Zócalo: 1.3 mi
  • El Ángel: 1.5 mi
  • Parque España: 1.8 mi
  • Parque México: 2.3 mi
  • IPADE: 2.8 mi
  • Campo Marte: 3.6 mi
  • Palacio de los Deportes: 3.6 mi
  • Chapultepec: 3.9 mi
  • Foro Sol: 4 mi
  • Plaza México: 4.4 mi
  • Universidad Panamericana: 5.2 mi
  • Film University: 7.2 mi
  • Universidad Iberoamericana: 8.6 mi
  • Estadio Azteca: 9.4 mi
  • Cuicuilco: 9.7 mi
  • Perisur: 9.8 mi
  • Universidad Autónoma Metropolitana: 10.2 mi
  • Six Flags México: 10.3 mi
  • Universidad del Valle de México: 10.4 mi
  • Universidad Intercontinental: 10.9 mi

Meeting facilities

Meeting Info
26 Meeting and banquet halls for up to 700 people.State-of-the-art audio-visual equipment, including an integrated sound system, videoconferencing and everything necessary to host a magnificent event

Hotel Policies

Check-in:
1:00 PM
Check-out:
3:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Krystal Grand Reforma Uno Mexico City

Overall score

3.9 / 5
5.01.0
49 out of 49
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.2
Location:
4.5
Value:
4.1

84% would recommend to a friend.

Sort by:
Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

2
5.01.0
John S.
Business
Shasta Lake
Jun 30, 2015

Disappointing reservation

At first is was great but after checking in I noticed that I noticed that the bathroom door doesn't work correctly I wasn't very happy to use the bathroom when everyone can see inside. the appearance of the place was nice. But the service was horrible they only gave us two towels for three they only gave us two towels for three people in a room won't two beds and seemed upset when we asked for another towel. Also the coffee that was complementary was only for the first day after that if you wanted a new package you had to purchase that's a first for all my stays in a motel :/. I recommend if you want to stay in a motel you choose a different one this is definitely not a four-star hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

2
5.01.0
John S.
Business
Shasta Lake
Jun 30, 2015

Disappointing reservation

At first is was great but after checking in I noticed that I noticed that the bathroom door doesn't work correctly I wasn't very happy to use the bathroom when everyone can see inside. the appearance of the place was nice. But the service was horrible they only gave us two towels for three they only gave us two towels for three people in a room won't two beds and seemed upset when we asked for another towel. Also the coffee that was complementary was only for the first day after that if you wanted a new package you had to purchase that's a first for all my stays in a motel :/. I recommend if you want to stay in a motel you choose a different one this is definitely not a four-star hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

4
5.01.0
Laclady
Business
Lake Zurich
Jun 29, 2015

A work in progress

The hotel is undergoing renovations. It will be very nice when complete. I booked there because of the location and a great price. The gym is great for a hotel. The room is beautiful. The internet in the room was spotty. The restaurant is in temporary quarters because of the renovations. The food was good there and via room service. I would go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

1
5.01.0
Marquino
Business
Mundelein
Jun 24, 2015

disappointed

I went to the hotel with high expectation. unfortunately, I was disappointed. They gave me a poor quality of service at the front desk. The room was ok but the bathroom was not clean and the shower head did not work appropriately. I felt spending a night in an old building.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

3
5.01.0
Aleps
Business
MEXICALI
May 6, 2015

Not good enough

I have been in Mexico City several times, first time in this hotel. You can find better places same price. One of the elevators didn't work. Staff is not polite, you can tell they do not enjoy their work. Even when I was in a deluxe room, it wasn't deluxe at all. If you don't have expectations you can visit this place. For my next trip I will not choose Krystal Grand.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

4
5.01.0
Gwynn
Business
N/A
Apr 26, 2015

Great Digs for Mexico City!

Although the hotel was undergoing a renovation, it was still quite beautiful. The staff was always friendly & helpful. (I guess it helps that I'm fluent in Spanish...) It's close & convenient to most attractions in the city center. I'd definitely return!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

5
5.01.0
Alonzo R.
Business
N/A
Apr 14, 2015

Awesome Quick Family Trip

The hotel was in a safe location. The Zocalo and Palacio de Bellas Artes were within walking distance. The staff was super nice and very accommodating. We were surprised to see how beautiful Mexico City and how safe it is. Besides,Starbucks being around the corner, free Wifi in the park, and great tasty food, Mexico City is a must! We would definitely stay there again!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

5
5.01.0
JOSE C.
Business
Miami
Apr 9, 2015

Excelent

It was excelent I will go back next year all was perfect

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

4
5.01.0
Jay Kasey
Business
Washington
Apr 6, 2015

Generally good value great location, lousy Wi-Fi

Overall this a well-run facility. I think it was especially well-priced because they are renovating the lobby smelled of paint in the late afternoon, but it didn't seem to reach the room and was dissipated by early evening. The staff were helpful, courteous and friendly. The Wi-Fi was disappointing as it would not stay connected and even the login process sometimes wouldn't connect.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Krystal Grand Reforma Uno Mexico City

Reviewer score

5
5.01.0
Psicology
Business
PIEDECUESTA
Apr 6, 2015

excelent hotel...

I was in the 12th floor...it is a VIP floor...very good amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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