JW Marriott Hotel Mexico City ★★★★★

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Rate and special offer based on
Check-in: Feb 26, 2016 Check-out: Feb 27, 2016
4.6 /5
Overall score
Would recommend
Hotel staff:
1 2 3 4 5

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The five-star newly refurbished JW Marriott Mexico City Hotel, located in the favored Polanco district, delivers the best of all worlds for either business or pleasure. A rooftop heated pool, fitness center, and full-service spa provide rest and relaxation between sightseeing and business meetings, and the Grand Ballroom hosts up to 300 guests for receptions. Enjoy easy access to the city?s financial district, designer boutiques, chic restaurants, and popular bistros.


Three restaurants assure varied dining. French cuisine and regional wines can be savored at Brasserie Lipp in a typical bistro setting. Caf� Punta offers a more casual experience, with dishes for breakfast, lunch, and dinner. Lobby Bar is the place to unwind, with live piano music and a selection of 100 different tequilas.


Floor-to-ceiling windows offer sweeping views of the city. Beds are outfitted with plump comforters and duvet covers. Other features include a sitting area, flat-screen television, alarm clock, in-room safe, bathrobe, and slippers. Marble bathrooms feature a lighted mirror, hair dryer, and other luxury amenities.

Property features

A spacious marble lobby dotted with beautiful furniture and artwork leads the way into this 5-star, 26-floor hotel.

A full-service spa offers a comprehensive menu of body and facial treatments, manicures, and pedicures, as well as a steam room. Enjoy panoramic views of the city center and surrounding mountains from the pool deck.


  • Named “Best Hotel in Mexico City” by Condé Nast Traveler
  • Executive lounge with complimentary snacks and nonalcoholic beverages
  • Hotel car service
  • Free Wi-Fi access in public areas
  • Certified wedding planners on staff

Nearby attractions

  • National Auditorium (across the street)
  • Plaza Antara shopping mall (0.9 mi/ 1.6 km)
  • Chapultepec Castle (1.9 mi/3.2 km)


  • Grand Ballroom, measuring 3,459 square feet, accommodates 300
  • Nine meetings rooms offer 9,386 square feet of total meeting space
  • Secretarial services


  • Benito Juarez International Airport (10.6 mi/ 17 km)
  • Auditorio metro station (0.3 mi/0.4 km)


Xanat Bistro & Terraza
Xanat’s innovative gastronomy makes it one of the premier restaurants in Mexico City. Seasonal ingredients and modern techniques elevate classic Mexican cuisine to an entirely new level. Enjoy an unforgettable meal on our picturesque terrace today!
Brasserie Lipp
Indulge in classic Alsatian cuisine at this stylish yet casual French eatery. We offer a unique art-deco ambiance and a variety of tempting dishes for breakfast, lunch and dinner.
Café Punta del Cielo
Jump-start your day with a handcrafted beverage at our cozy coffeehouse, which only uses the finest Mexican coffee beans. We also offer a variety of freshly baked pastries and delectable snacks for when you're on the go.
Lobby Bar
Stop by our stylish lobby bar before venturing out to explore Polanco's electrifying nightlife scene. From regional wines to expertly crafted cocktails, our drinks will inspire unforgettable evenings.

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  • Wi-Fi Access in Room (Charges May Apply)
  • Outdoor pool
  • No smoking rooms/facilities


  • Air conditioned
  • No smoking rooms/facilities
  • Concierge
  • Elevators


  • Outdoor pool
  • Fitness center or spa
  • Fitness Center
  • Exercise gym
  • Jacuzzi
  • Sauna
  • Tennis
  • Steam bath
  • Horseback riding


  • Bar/Lounge
  • Continental breakfast
  • Restaurant
  • Coffee shop
  • 24 hour room service
  • Room service


  • 24 hour front desk
  • Business center
  • Maid service
  • Laundry service
  • Express check in
  • Express checkout
  • Concierge desk
  • Laundry/Valet services
  • ATM/Cash machine
  • Wake-up service
  • In-Room Safe
  • Meeting/Banquet facilities
  • Car rental desk
  • Barber shop
  • Barber/Beauty shop
  • FAX
  • Gift shop
  • Drugstore
  • Florist


  • Wi-Fi Access in Room (Charges May Apply)


  • Parking
  • Valet parking


  • Accessible facilities
  • Accessible parking


  • Television with cable
  • Safe
  • Phone with speaker
  • Telephone
  • Kitchen
  • AM/FM alarm clock
  • Mini bar
  • Free newspaper
  • Hairdryer in room
  • Microwave
  • Outlet adapters
  • Turndown service
  • Bathroom telephone
  • Cribs available
  • In room movies
  • Sofa bed
  • Temperature control
  • Shower
  • Iron
  • Ironing board
  • Wet bar


4.6 /5 Overall score

100% Would recommend

  • Amenities: 4.5/5
  • Cleanliness: 4.9/5
  • Hotel staff: 4.8/5
  • Comfort: 4.6/5
  • Location: 4.9/5
  • Value: 4.5/5

Trip with friends

Would recommend Mon, Dec 29, 2014
The location is great. In the safe part of town. However, the hotel room is a class below typical JW class. My friend got charged for wifi that she did not even use in the room. Other than that, it is pretty good hotel and price

| irvine Friends

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

not upto usual JW marriot standards

Would recommend Tue, Aug 12, 2014
good staff, very old hotel, not upto usual 5 star or JW Marriott standards , but the location is extremely convenient and it is also a posh neighborhood.

| New york, NY Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

vacation in Mexico city

Would recommend Mon, Dec 17, 2012
I've asked late check out at 6pm,as usual, I know I should pay some money,but finally they didn't. It is great!

| Monrovia, California Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Wonderful Thanksgiving in Mexico City

Would recommend Mon, Nov 26, 2012
I was very impressed by the area surrounding the hotel. The hotel is surrounded by picturesque restaurants and bars. There is security in front of the hotels and the streets are lit. There were policemen patrolling the area when we were there and it felt incredibly safe. The neighborhood is beautiful, with a park about a block from the hotel as well as a great shopping center. Everything was decorated for Christmas and the streets and gardens were well taken care of. I love the location of the hotel because you could walk to many wonderful restaurants, shopping areas, and bars and feel very safe. No cabs needed. The service at the hotel was wonderful. The lobby was decorated beautifuly for Christmas and our room had a fantastic view of the city. They accomadated our every need and kept the room and bathroom tidy and clean during our stay. The heated rooftop pool and hot tub were an added plus during our stay as it was very cold at night. Plus they were able to transport us to the airport at 4 am and were very helpful and kind. I will definitely be staying at a JW Marriott again. Their hotels are classic, refined and in this case, in a great location.


We ate dinner at Ivoire which was a short walk from the hotel. I had the red snapper and a fantastic tamarindo margarita. The restaurant was elegant, trendy and warm. One of the most beautiful boutique restaurants I have been to. The walk to the restaurant is wonderful also as you walk through a wonderful park with an aviary and a small pond to get there. There is also a fairly upscale shopping center that is also a short distance from the hotel. I don't know the name but the staff at the hotel could help with directions. Very good for buying quality gifts and mexican wares if you do not have time to go to a market. Also the desserts at Spuntino were excellent (walking distance from hotel).

| Dallas, TX Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Family vacation

Would recommend Sun, Nov 25, 2012
The staff is incredibly friendly and helpful which was evident from the get go. Our bell hop, Oscar, took time to describe the sites from our window as well as reviewing the hotel amenities such as the pool and gyn hours. Even though this is primarily a business hotel our 10 year old twins were made to feel welcome which is not always the case in high end hotels. I was able to relax since I wasn't made to feel that I always had to be "shushing" my son and daughter. The gym and pool hours were generous. The pool opened early and didn't close until 10 pm. The gym was popular in the morning and often there weren't any treadmills or elliptical trainers available without having to wait. Also, free wifi would have been a nice added amenity. The location of the hotel is perfect, close to cafes and restaurants as well as Lincoln Park. Lincoln Park is small but has a great children's playground and an aviary and is a 2 minute walk from the Hotel. The big stand out at the J.W. Marriot is the friendly service and the superb location. We had a great time in Mexico City.


Great children's playground and free aviary in Lincoln Park 2 minute walk from hotel. Good mix of international restaurants, cafes, bakeries, pharmacies, grocery store and crafts market all in close walking distance. In addition to the shopping/eating area, the surrounding neighborhood has a mix of beautiful colonial and modern style homes.

| San Francisco, California Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

The perfect weekend!

Would recommend Fri, Jun 22, 2012
My last minute trip to Mexico City was perfect because of JW Marriott. The price and location was perfect.

| San Francisco, CA L.G.B.T.

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great for business better for family stay

Would recommend Wed, Dec 28, 2011
Exceptionally well located. Beautiful decor throughout hotel and outsatnding service. Staff will really go teh extra mile to help with every single detail, from taxis and luggage to reservations in great restaurants.


Explore the neighborhood. For breakfast try Bondy, for dinner go to Spuntino or Astrid & Gaston

| Florida, USA Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Luxurious but not stuffy!

Would recommend Tue, Mar 22, 2011
We expected and found a beautiful hotel with impeccable service and attention to details! So near to the enormous Chapultepec Park and in a convenient-to-downtown upscale area, the location of the JW made it easy to find great dining and cultural experiences, almost within walking distance. The lobby and "living room" areas are huge and comfortable, so while waiting for friends to gather, you don't feel you are in someone's way. Only thing I would improve on: though there are grab bars in the beautiful tub/shower, I would have appreciated some sort of non-slippery surface in the tub. Just a thought...

Time saver

Because driving in Mexico City is a challenge to anyone with only small city (under 22 million) experience, it was wonderful to have a reliable and courteous driver to get us where we needed to go. [...] was recommended by the concierge and was available whenever we needed to get ANYWHERE, which includes local historical sites, as well as Cuernavaca, some 60 miles away. The reasonable cost was well worth the peace of mind and convenience. I'm keeping his name for next time...

| San Antonio, TX Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great value at [...]prices

Would recommend Sat, Jan 1, 2011
Great location for a trip to Mexico City. The pool was fabulous and a great distraction for the kids. Even though it was not summer weather, it was warm enough for a dip and the pool is heated to an avg 85 degrees, so perfect. Don't pay extra for the continental breakfast, use the money to explore the many restaurants near by and you'll save a bundle. The room rate was exceptional through [...], at $159.00, other travel agencies quoted +$250 and locally they were asking closer to $550!

Shopping hint

Very cheap silver jewelry and other Mexican artifacts, plus great restaurants in the area.

| westchester, new york Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

about as good as it gets

Would recommend Wed, Dec 30, 2009
this hotel is superb entire staff very very friendly resto brasserie lipp very good only thing unpleasant is their one day internet charge we found excessive approx 20 us dollars


we loved the teppan japanese grill at nikko hotel a minute away and also liked brasserie lipp in marriott also at both hotels the best martinis weve ever had

| san miguel de allende Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Top hotels

Nearby points of interest

IPADE 0.4 mi
Campo Marte 0.6 mi
Chapultepec 1.2 mi
El Ángel 1.6 mi
Parque España 1.7 mi
Parque México 2 mi
Nacional Monte de Piedad 2.3 mi
Teatro Metropólitan 2.9 mi
Arena México 3 mi
Plaza México 3.4 mi
Church of San Francisco 3.6 mi
Teatro de la Ciudad 3.7 mi
El Zocalo 4 mi
Constitution Square 4 mi
Zócalo 4.2 mi
Templo Mayor 4.3 mi
UAM Azcapotzalco 5.1 mi
Universidad Iberoamericana 5.8 mi
Film University 6 mi
Palacio de los Deportes 6.3 mi
Foro Sol 6.5 mi
Universidad del Valle de México 7.3 mi
Perisur 8.8 mi
Cuicuilco 8.8 mi
Six Flags México 8.8 mi
Estadio Azteca 9.2 mi
Universidad Autónoma Metropolitana 10.1 mi
Universidad Intercontinental 10.3 mi

Hotel Policies

  • Check-in: 03:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Choose dates
Rate and special offer based on Check-in: Feb 26, 2016 Check-out: Feb 27, 2016