$140 Avg/night
Rate and special offer based on Check-in: Aug 1, 2014 Check-out: Aug 4, 2014

Hyatt Regency Mexico City

4 stars
CAMPOS ELISEOS 204, COLONIA POLANCO CHAPULTEPEC, Mexico City, 11560
Hotel Overview
Reviewer score
4.4
out of 5
19 reviews
Hyatt Polanco

I liked this place! Quiet, clean and comfortable room, not very big but sufficient space to be just... See full review

  • Juancha
  • Mar 10, 2014
Very nice!!

I loved this hotel. Pity that I din't use the fitness facilities as I went running to the nearby... See full review

  • marzita
  • Aug 17, 2013
Luxury Polanco high-rise with Chapultepec Park and Mexico City views

Looming above the desirable Polanco district, this 38-story hotel overlooks Chapultepec Park and is minutes from many popular Mexico City attractions, quality restaurants, and upscale boutiques. The 756 rooms and suites command panoramic views of Mexico City, and accommodations have been designed according to ancient Chinese feng shui principles intended to promote harmony for occupants.

Highlights
  • Business center
  • Free high-speed Internet in lounge
  • 24-hour room service
  • Fitness center
  • Indoor pool
Rooms

All 756 rooms and suites feature contemporary decor and high-tech amenities including interactive-cable television and beds with advanced comfort controls. Rooms include LCD satellite television, mini-bar, coffeemaker, in-room safe, complimentary newspapers, and turndown service. Marble bathrooms have shower/tub, bidet, makeup mirror, complimentary toiletries, hairdryers, slippers and robes. Air-conditioning is individually controlled.

Features

Guests staying in Superior rooms get a buffet American breakfast, afternoon snacks and beverages, and 24-hour butler service in addition to spectacular views. Superior rooms also include access to Nikko Lounge, which offers free high-speed Internet.

 

The athletic club overlooks the park and includes an indoor pool, three tennis courts, a terrace, spinning area, sauna, steam room, and a well-equipped gym. Massage services and personal training are available.

 

Dining options abound. El Jardin serves Mexican and international cuisine and a breakfast buffet. Award-winning Teppan Grill and sake bar offers Japanese cuisine. Benkay serves traditional Japanese fare, and Shelty Bar is an English-style pub with a big-screen television for sports fans, and live piano music Monday through Saturday evenings. For anyone with a sweet tooth, Pasteleria Nikko tempts with a variety of pastries and chocolates. The bustling Lobby Bar beckons with contemporary decor and international as well as domestic beverages.

Transportation
  • Benito Juárez International Airport (10 mi/16.1 km)
  • Limo or town car service available
Nearby attractions
  • Anthropology Museum (0.5 mi/0.8 km)
  • Chapultepec Castle (1.8 mi/2.9 km)
  • Historic Center (4.9 mi/7.9 km)
  • Frida Kahlo/Diego Rivera Museum (5.4 mi/8.7 km)
Business
  • 24-hour business center offers eight workstations with computers and printers
  • Meeting rooms with capacity for up to 1,730 people
Policies & fees
The hotel is undergoing major renovation that will be finished at the end of 2014. The hotel Lobby and Lobby Bar will be under renovation beginning September 17, 2013.  All other restaurants and hotel facilities will continue to offer full service.

Access to the hotel will only be through the Campos Eliseos Street Entrance. Valet Parking and bell staff are available at all times to assist guests. Lobby level will be closed. Reception Area will be relocated to the first floor and access will be by the escalator located just opposite the hotel entrance by Campos Eliseos. Concierge Desk and Bell Service will be also relocated to the first floor.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hyatt Regency Mexico City Rooms

Concierge
Description not provided
Deluxe
Description not provided
Standard
Description not provided

Amenities

  • High-speed internet
  • Indoor pool
General
Air conditioned
Executive level
Activities
Indoor pool
Fitness Center
Exercise gym
Dining
Bar/Lounge
Continental breakfast
Coffee maker in room
Lounge
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Concierge desk
Laundry/Valet services
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Video checkout
Copy service
Overhead projector
Audio visual equipment
Projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Heated guest rooms
Hairdryer in room
Outlet adapters
Turndown service
Bathroom telephone
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Recommendations for you

Customers who viewed Hyatt Regency Mexico City also booked these hotels.

Reviewer score 4.3 out of 5
Reviewer score 3.9 out of 5

Hotel Map

19.4276 -99.1924
Nearby airports
Aeropuerto Internacional Benito Juarez, (MEX), 15.00, KM, E;
Area description
Suburban

Nearby points of interest

  • IPADE: 0.2 mi
  • Campo Marte: 0.7 mi
  • Chapultepec: 1.3 mi
  • El Ángel: 1.5 mi
  • Parque España: 1.6 mi
  • Parque México: 1.9 mi
  • Nacional Monte de Piedad: 2.1 mi
  • Teatro Metropólitan: 2.8 mi
  • Arena México: 2.8 mi
  • Plaza México: 3.4 mi
  • Torre Latinoamericana: 3.4 mi
  • Palacio de Bellas Artes: 3.5 mi
  • El Zocalo: 3.9 mi
  • Constitution Square: 3.9 mi
  • Zócalo: 4.1 mi
  • IPADE: 0.2 mi
  • Campo Marte: 0.7 mi
  • Chapultepec: 1.3 mi
  • El Ángel: 1.5 mi
  • Parque España: 1.6 mi
  • Parque México: 1.9 mi
  • Nacional Monte de Piedad: 2.1 mi
  • Teatro Metropólitan: 2.8 mi
  • Arena México: 2.8 mi
  • Plaza México: 3.4 mi
  • Torre Latinoamericana: 3.4 mi
  • Palacio de Bellas Artes: 3.5 mi
  • El Zocalo: 3.9 mi
  • Constitution Square: 3.9 mi
  • Zócalo: 4.1 mi
  • Templo Mayor: 4.2 mi
  • Universidad Panamericana: 5 mi
  • Universidad Iberoamericana: 5.9 mi
  • Film University: 6.1 mi
  • Palacio de los Deportes: 6.1 mi
  • Foro Sol: 6.3 mi
  • Universidad del Valle de México: 7.5 mi
  • Perisur: 8.8 mi
  • Cuicuilco: 8.9 mi
  • Six Flags México: 8.9 mi
  • Estadio Azteca: 9.2 mi
  • Universidad Autónoma Metropolitana: 10.1 mi
  • Universidad Intercontinental: 10.3 mi

Dining

Pasteleria
Pasteleria is a pleasant venue for a quick bite to eat or an afternoon tea. Treat yourself to wonderful pastries and chocolates.
Yoshimi
One of the finest Japanese restaurants in the city, Yoshimi offers a refined and authentic Japanese cuisine and wonderful Zen garden setting.
El Jarding
El Jarding offers distinctive Mexican flavors and exceptional quality that guarantees a great culinary experience.
Teppan Grill
Teppan Grill offers guests authentic Teppanyaki cuisine. The restaurant offers guests the options of 2 private and 1 semi-private rooms.

Hotel Policies

Check-in:
03:00 PM
Check-out:
01:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (19)

Ratings and reviews for Hyatt Regency Mexico City

Overall score

4.4 / 5
5.01.0
19 out of 19
Amenities:
4.5
Room cleanliness:
4.9
Hotel staff:
4.5
Room comfort:
4.6
Location:
4.9
Value:
4.3

95% would recommend to a friend.

Sort by:
Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
AdaB
Maryland
Aug 11, 2012

First class service

The decor was modern and impeccable, room comfort and cleanliness was first class, the best part was the staff, the best attention we have ever experienced. We will recommend that hotel to our friends. Of course, the area of Polanco is the best now in Mexico City, extremely safe, people can walk at night to the various restaurants without any problems.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

All restaurants in the Polanco area.

Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
cosmiced
las vegas, nevada
Jul 5, 2011

wonderful personnel and a rewarding expe

room service timely and great, health club has whatever you need, coffee and pastry carry out shop in lobby better than starbucks .. concierge never forgets ... drivers for hotel safe and friendly ... walk to shopping, restaurants and museums ... a totally pleasant stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short drive from hotel

saturday only ... see conceirge

Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
I.M.
Business
Sunny Isles, FL
Sep 4, 2009

"Unbeatable location for the price"

I stay each time that I'm in Mexico City in this hotel and there is no better one in this great area

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
I.M.
Business
Sunny Isles, FL
Sep 4, 2009

"Unbeatable location for the price"

I stay each time that I'm in Mexico City in this hotel and there is no better one in this great area

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
AdaB
Maryland
Aug 11, 2012

First class service

The decor was modern and impeccable, room comfort and cleanliness was first class, the best part was the staff, the best attention we have ever experienced. We will recommend that hotel to our friends. Of course, the area of Polanco is the best now in Mexico City, extremely safe, people can walk at night to the various restaurants without any problems.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

All restaurants in the Polanco area.

Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
Busy Traveller with little time for fun
Cancun, Mexico
Feb 1, 2013

Long Weekend in a Busy City

Love the Food & Beverage options at the Hotel. Nice Asian Fusion touch throughout and Pastry delight at the Deli. Staff always friendly. Very nice indoor pool.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Walking distance to Hard Rock Cafe, and short drive to top shops, bars and restaurants in the Polanco district

Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
Sun fan
Business
Chicago
Jul 26, 2011

Modern Room. Great Service

The fastest in room internet I have experienced. Small but modern room with all facilities, adequate lighting and comfort.Shower with a lot of water pressure(loved it) Onsite Asian Restaurants are excellent. Indoor heated pool a big plus too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Go for the 2 Asian Restaurants onsite. Can't be wrong.

Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
Sun fan
Business
Chicago
Jul 26, 2011

Modern Room. Great Service

The fastest in room internet I have experienced. Small but modern room with all facilities, adequate lighting and comfort.Shower with a lot of water pressure(loved it) Onsite Asian Restaurants are excellent. Indoor heated pool a big plus too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Go for the 2 Asian Restaurants onsite. Can't be wrong.

Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
cosmiced
las vegas, nevada
Jul 5, 2011

wonderful personnel and a rewarding expe

room service timely and great, health club has whatever you need, coffee and pastry carry out shop in lobby better than starbucks .. concierge never forgets ... drivers for hotel safe and friendly ... walk to shopping, restaurants and museums ... a totally pleasant stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short drive from hotel

saturday only ... see conceirge

Review of Hyatt Regency Mexico City

Reviewer score

5
5.01.0
Sun fan
Chicago
Dec 28, 2011

Great place to stay

Stayed for 5 nights over Xmas and enjoyed very much the Hotel comfort, facilities, food and service. Benkay one of the Japanese Restaurants is super as well as El Jardin for breakfast. I had the best chilakilies . Staff is super friendly and attentive at all times. Location is one fo the best in town. Walking distance to Hard Rock Cafe, Parks, Museums and Shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Benkay one of the Japanese Restaurants

Review of Hyatt Regency Mexico City

Reviewer score

4
5.01.0
Anonymous
Business
atlanta GA
Mar 12, 2010

trip mexico city

Great hotel and great service. Rooms have incredible views and are spacious and spotless. most of them are newly renovated. great fitness room and pool, very well equipped. location is right in Polanco which is one of the best places in the city. in house restaurants feel from the 70's ... old furniture and the overall feel is outdated except for the pub, which is actually very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

if you are going to santa fe corporate area, better find a hotel in santa fe. its very very far. you can even use another airport if that is the area where you are going to be spending most of your time. Toluca airport is closer.

Back to menu Return to top