Best Western Royal Zona Rosa

3 stars
View map of Amberes No. 78, Mexico City, 06600

Hotel Overview

Reviewer score
4.0
out of 5
40 reviews
It's ok

It's ok , lots of other places to choose from in that area and prices are even See full review

  • PEDRO Z.
  • Jul 15, 2015
Excelent

Had an Excellent experience would definitely stay there again. See full review

  • PEDRO Z.
  • Mar 18, 2015

Best Western Royal Zona Rosa is located in one of the busiest sections of Mexico City, surrounded by three major avenues where financial, commercial, and entertainment centers are located. The 16-story hotel houses two restaurants, a lobby bar, penthouse bar, business center, beauty shop, swimming pool, and fitness center. Parking is also available on site with a fee.

Rooms

Rooms feature one or two queen beds, cable or satellite television with movie channels, VCR rental, AM/FM alarm clock, hairdryer, iron, ironing board, and mini-bar. Marble bathrooms have shower/tub combination, bathrobe, and bath amenities.

Property features

This comfortable hotel in the popular Pink Zone offers access to some of the most popular galleries, shops, and restaurants of Mexico City. Also nearby is Paseo de la Reforma with its museums, monuments, and world-class zoo.

 

Tezca Restaurant specializes in Basque cuisine. Primavera offers traditional Mexican fare as well as international dishes. Lobby Bar serves coffee in the morning and aperitifs and tasty tapas late afternoon and evening. Terrace Bar on the penthouse floor offers sweeping views of Mexico City along with frosty refreshments, snacks, and music.

Highlights
  • Business center
  • Fitness center
  • Pool
  • Free Wi-Fi access
  • Room service (7 a.m. to 1 a.m.)
Nearby attractions
  • Chapultepec Castle (1.2 mi/1.9 km)
  • Anthropology Museum (1.3 mi/2.1 km)
  • Palace of Fine Arts (1.7 mi/2.7 km)
  • Historic Center (3.1 mi/5 km)
  • Basilica of Guadalupe (5.1 mi/8.3 km)
  • Frida Kahlo/Diego Rivera Museum (5.7 mi/9.2 km)
  • Pyramids of Teotihuacan (27.7 mi/44.5 km)
Business
  • Business center
  • Meeting room with capacity for up to 120 people
Transportation
  • Benito Juarez International Airport (6 mi/9.6 km)

Top hotels

Recommendations for you

Customers who viewed Best Western Royal Zona Rosa also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 4.1 out of 5
Reviewer score 3.3 out of 5

Best Western Royal Zona Rosa Rooms

Standard Room
-Cable or satellite television with movie channels, VCR rental,AM/FM alarm clock, Hairdryer, Iron,Ironing board, Desk/work area,Dataports, Mini-bar, Bathrobe available, Room service 7:00 a.m. to 1:00 a.m. ,In-room safe, wake-up calls, Video games, City view rooms.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Solarium
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Currency exchange
Internet
WiFi

Nearby points of interest

  • Parque España: 0.4 mi
  • Nacional Monte de Piedad: 0.5 mi
  • El Ángel: 0.6 mi
  • Arena México: 1 mi
  • Parque México: 1 mi
  • Teatro Metropólitan: 1 mi
  • Torre Latinoamericana: 1.7 mi
  • IPADE: 1.7 mi
  • Palacio de Bellas Artes: 2 mi
  • El Zocalo: 2.1 mi
  • Constitution Square: 2.1 mi
  • Zócalo: 2.3 mi
  • Campo Marte: 2.3 mi
  • Chapultepec: 2.5 mi
  • Templo Mayor: 2.5 mi
  • Parque España: 0.4 mi
  • Nacional Monte de Piedad: 0.5 mi
  • El Ángel: 0.6 mi
  • Arena México: 1 mi
  • Parque México: 1 mi
  • Teatro Metropólitan: 1 mi
  • Torre Latinoamericana: 1.7 mi
  • IPADE: 1.7 mi
  • Palacio de Bellas Artes: 2 mi
  • El Zocalo: 2.1 mi
  • Constitution Square: 2.1 mi
  • Zócalo: 2.3 mi
  • Campo Marte: 2.3 mi
  • Chapultepec: 2.5 mi
  • Templo Mayor: 2.5 mi
  • Plaza México: 3.2 mi
  • Palacio de los Deportes: 4.3 mi
  • Foro Sol: 4.5 mi
  • Universidad Panamericana: 5.5 mi
  • Film University: 6 mi
  • Universidad Iberoamericana: 7.3 mi
  • Estadio Azteca: 8.6 mi
  • Cuicuilco: 8.6 mi
  • Perisur: 8.7 mi
  • Six Flags México: 9.1 mi
  • Universidad del Valle de México: 9.1 mi
  • Universidad Autónoma Metropolitana: 9.4 mi
  • Universidad Intercontinental: 10 mi

Dining

Restaurante Tezka
Basque Cuisine, 1:00 p.m. to 1:00 a.m.
Restaurante Primavera
International Cuisine, 7:00 a.m. to 1:00 a.m.

Hotel Policies

Check-in:
1:00 PM
Check-out:
1:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Best Western Royal Zona Rosa

Overall score

4 / 5
5.01.0
40 out of 40
Amenities:
3.6
Cleanliness:
4.3
Hotel staff:
3.9
Comfort:
4.1
Location:
4.5
Value:
4.1

85% would recommend to a friend.

Sort by:
Review of Best Western Royal Zona Rosa

Reviewer score

1
5.01.0
Anonymous
Business
College Station, TX
Feb 28, 2010

No heat / AC

We checked in a room that was super cold at night and the heater was not working !!! Then, they moved us to a room which during the day got very hot. The A/C didn't work in the new room !! Terrible experience. This is by no means the BestWestern service that ones receives in the US. Seems like this branch in Mexico is independently managed and does not meet US standards.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Review of Best Western Royal Zona Rosa

Reviewer score

2
5.01.0
JUlio Adames
Business
Santo Domingo, Rep. Dom
Sep 17, 2012

Good value for the price

the hotel is good, but the attention was terrible, the people were nasty and not pay attention to the guest problems.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
1
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Best Western Royal Zona Rosa

Reviewer score

3
5.01.0
Cody S.
Business
Oakland, CA, USA
Jan 9, 2012

Great staff and Location, rooms need some help

The staff are just wonderful, very personal and always helpfull. The hotel is in a great location next to the metro, metrobus, and a short walk away from Reforma. The rooms need some work, the bathrooms are very old and the shower is low, so water goes everywhere, the beds a bit hard, and the AC in my room stopped working after a few hours. If you stay here its for the location and the price, don't expect the Lux, but it's better than the hourly hotels for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Walk the long way back to the hotel at night from Insurgentes metro, it's not safe in the ally at night.

Review of Best Western Royal Zona Rosa

Reviewer score

3
5.01.0
Chile
Business
Oaxaca, Mexico
Jul 14, 2012

One night stay

It is well located and the rooms are large and the beds are comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Best Western Royal Zona Rosa

Reviewer score

3
5.01.0
Lapovac
Business
Nes Jersey
Dec 17, 2012

Does not adhere to its written policies

I drove to the Hotel and was told that I had to pay for parking thus I took it that that;s is true. How ever as I a was leafing through their in room instructions booklet I found out that Parking is free to hotel guests. Upon leaving I shown them the book and they still refused to adhere to the written policy. Even though I wanted to speak to the Manager, a desk clerk just called the person and told me that I still have to pay. Also Hotel staff barely spoke English.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Best Western Royal Zona Rosa

Reviewer score

3
5.01.0
Chile
Business
Oaxaca, Mexico
Jul 6, 2013

July 4 -5

The room is nice. Staff seems responsive. Wireless is really bad! When you are a business traveler, weighs big.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Best Western Royal Zona Rosa

Reviewer score

3
5.01.0
Chile
Business
Oaxaca, Mexico
Jul 10, 2013

Business travel

It is a relatively good hotel. But the wireless is weak and they don't offer DSL. For a business traveler, this is a big hang up.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Best Western Royal Zona Rosa

Reviewer score

3
5.01.0
Anonymous
Business
CUERNAVACA, MORELOS, MEXICO
Mar 10, 2011

VISIT TO MEXICO DF

I WENT THERE ONLY TO SPEND THE NIGHT DURING A CONGRESS, IT WAS FINE, THE ONLY THING IS THAT THEY DIDN´T INCLUDE AMERICAN BREAKFAS ON THE HOTEL PRICE. IT WAS A NICE PLACE TO REST, ENJOYABLE.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Best Western Royal Zona Rosa

Reviewer score

3
5.01.0
jemiranda
Business
santa barbara, ca
Apr 14, 2011

good location for the trip

My reservation was not on their files/records. I still got a room after waiting for an hour or so.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

I'd like to know what your best rates are for the upcoming two months.

Review of Best Western Royal Zona Rosa

Reviewer score

3
5.01.0
Andrew K.
Business
Seattle, WA
Sep 25, 2011

What once was

I can tell that a decade or so this hotel was really something... But now it is in a bit of a poor shape. Upon my arrival I was instructed on how to operate the door which was a nightmare just to open. (Pull then push, while turning the handle at JUST the right time; this took three to four tries every time I wanted to get into my room.) The bed's top blanket hadn't been washed in what seemed like ages. (I always take the comforter off anyway.) The other reviewers are quite right when they say the bed is like a rock. It was very very very stiff/firm. The pillows were nice however; they felt like giant sacks of flour & were quite nice for the head. The hotel’s WiFi is a nice touch, although it was dreadfully slow (weak signal.) The mini-fridge has a lock on it that you have to request from the front desk. The couch and furniture was a bit sad and tired looking. One cool feature about the hotel was the elevators. They could take a while to access during peak times, but the way they were built in the hotel is really neat. The breakfast buffet was always really good & I ate there every morning. Vendors will hock a bunch of souvenirs at the front entrance and will ask you a million times if you want to buy. Just ignore them and they stop. Street vendors sell some really good cinnamon coffee about a block from the hotel; I recommend that! Also as you may have read in other reviews, Zona Rosa is a (VERY) gay neighborhood. Have an open mind and you’ll be fine. If you’re ultra-conservative, you’re going to want to look someplace else.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Nightlife tip: Short walk from hotel

There are plenty of bars and nightclubs around Zona Rosa that are usually packed with patrons. If you're a single guy, avoid the strip clubs; these sad places are where I've seen men lose a ton of cash because they got swindled out of money by the promise of cheap beer and naked women.

Back to menu Return to top