Best Western Estoril

3 stars
View map of Luis Moya # 93, Col. Centro, Mexico City, 06070

Hotel Overview

Reviewer score
2.7
out of 5
11 reviews
Value for money choice

unexpectedly huge room, with very good facilities,nice breakfast, close to subway station and the... See full review

  • Ashelyy
  • Nov 29, 2009
Great bargin, good location

I thought the hotel had good service, good location and very friendly staff See full review

  • Anonymous
  • Nov 10, 2009
Mexico City hotel near historic center and ancient Aztec sites

Hotel Best Western Estoril is a convenient base for visitors who want to explore Mexico City and Mexican history. The hotel is located in the historic center of Mexico City, a few steps from the Palacio de Bellas Artes and Alameda Park and many important sites in Mexican history. Comfortable, affordable accommodations offer easy access to Mexico City business and leisure destinations.

Highlights
  • Business center
  • 24-hour room service
  • Fitness center
  • Free Wi-Fi access throughout
  • Complimentary breakfast
Rooms

Rooms have king-size, double, or twin beds and include television with satellite channels. Guest rooms also feature air conditioning, multiline telephone, and coffeemaker. Marble bathrooms have spa tub and shower, vanity mirror, and hairdryer.

Features

The Best Western Estoril is a recently remodeled, modern hotel, with comfortable rooms, located in the historical center. Oporto Restaurant provides a wide variety of international and Mexican dishes. The Oporto Bar offers features domestic and imported drinks and entertainment.

Transportation
  • Benito Juárez International Airport (4.4 mi/7.1 km)
  • Airport shuttle
Nearby attractions
  • Palace of Fine Arts (0.1 mi/0.2 km)
  • Mexico City historic center (0.5 mi/0.9 km)
  • National Anthropological Museum (1.5 mi/2.5 km)
  • Chapultepec Castle (1.9 mi/3.0 km)
  • Basilica of Guadalupe (2.5mi/4.0 km)
  • Frida Kahlo/Diego Rivera Museum (10.3 mi/16.6 km)
  • Bazaar Sábado (11.9 mi/19.1 km)
  • Pyramids of Teotihuacán (21.4 mi/34.5 km)
Business
  • Business center with photocopying and fax services and printer
  • Meeting space accommodating up to 300 people

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Best Western Estoril Rooms

Standard
Room service. - 24 hours -, Wake-up calls, Electronic locks, Air conditioning , Heat conditioning, Individual climate control, Color TV. - Remote control -, Satellite TV. (CNN, ESPN, HBO, TVE) Voice mail, Radio.- AM/FM alarm clock -, Bottled water, Coffee and tea Maker, Coffee flask. - Extra fee , Iron/Ironing board, Shower, Bathtub. - Complimentary, Bidet. - Complimentary, Vanity mirror, Hairdryer. Toiletries. (Best Western).

Amenities

  • Free internet
  • Airport shuttle
  • Free parking
  • Non Smoking
General
Non Smoking
Activities
Fitness center or spa
Dining
Restaurant
Room service
Services
Business center
Internet
Free internet
Transportation
Airport shuttle
Parking
Free parking

Nearby points of interest

  • Teatro Metropólitan: 0.3 mi
  • Torre Latinoamericana: 0.4 mi
  • Arena México: 0.6 mi
  • El Zocalo: 0.8 mi
  • Constitution Square: 0.8 mi
  • Palacio de Bellas Artes: 0.9 mi
  • Nacional Monte de Piedad: 1 mi
  • Zócalo: 1 mi
  • Templo Mayor: 1.3 mi
  • El Ángel: 1.6 mi
  • Parque España: 1.7 mi
  • Parque México: 2 mi
  • IPADE: 2.9 mi
  • Palacio de los Deportes: 3.2 mi
  • Foro Sol: 3.5 mi
  • Teatro Metropólitan: 0.3 mi
  • Torre Latinoamericana: 0.4 mi
  • Arena México: 0.6 mi
  • El Zocalo: 0.8 mi
  • Constitution Square: 0.8 mi
  • Palacio de Bellas Artes: 0.9 mi
  • Nacional Monte de Piedad: 1 mi
  • Zócalo: 1 mi
  • Templo Mayor: 1.3 mi
  • El Ángel: 1.6 mi
  • Parque España: 1.7 mi
  • Parque México: 2 mi
  • IPADE: 2.9 mi
  • Palacio de los Deportes: 3.2 mi
  • Foro Sol: 3.5 mi
  • Campo Marte: 3.6 mi
  • Chapultepec: 3.8 mi
  • Plaza México: 4 mi
  • Universidad Panamericana: 5.8 mi
  • Film University: 6.8 mi
  • Universidad Iberoamericana: 8.5 mi
  • Estadio Azteca: 8.9 mi
  • Cuicuilco: 9.2 mi
  • Perisur: 9.3 mi
  • Universidad Autónoma Metropolitana: 9.6 mi
  • Six Flags México: 9.8 mi
  • Universidad Intercontinental: 10.4 mi
  • Universidad del Valle de México: 10.4 mi

Hotel Policies

Check-in:
1:00 PM
Check-out:
1:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Best Western Estoril

Overall score

2.7 / 5
5.01.0
11 out of 11
Amenities:
2.8
Cleanliness:
3.3
Hotel staff:
2.9
Comfort:
3.3
Location:
3.1
Value:
3

55% would recommend to a friend.

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Review of Best Western Estoril

Reviewer score

1
5.01.0
Maite
Business
San Juan
Jan 5, 2015

Bad smell in room

I got to the hotel and homeless people and selling people on the door. When I got to the room there was a bad smell in the room. I thought it was lack of flushing the toilet. I let the water run but it did not work. Left to eat and came back and smell was still there. When I went to go to bed and moved the the sheets I found different types of hair in the bed. Called the front desk, the attendant was kind and brought clean sheets and help me made the bed. Bye 4am I could not stand the unpleasant smell and told the front desk I was leaving. I was not offered a change of room or nothing. Left my phone for the manager to call and he did not call or communicated by email.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

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Review of Best Western Estoril

Reviewer score

3
5.01.0
bluecutter
Business
michigan
Sep 26, 2014

Nice please to stay for Business

Down town, free parking an breakfast. Good Business Hotel

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Local places to eat within walking distance

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Review of Best Western Estoril

Reviewer score

2
5.01.0
Sandra and Familia
Business
New Jersey
Aug 12, 2014

Best Western is NOT near Tourist Sites

I was not happy with this hotel. First, while the area may be classified as being in the 'Historic' district, it is not near the Zocalo or other tourist places to visit. Second, the staff were not at all accommodating or professional. We arrived with two kids from the US at 1 pm and were told that the room would not be ready until 3. The hotel find not seem full at all and I got the sense this was just their policy. Also, they insisted that I needed a printed copy of my online reservation, although they received confirmation that it was booked and paid. I've never been asked for this. Lastly, the room had a dirty decorative bed over throw. The only positive feature of the hotel was that it had free parking, which we needed because we were doing day trips.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Dining tip: Long walk from hotel

Make sure to dine at Azul Historico, it's classical Mexican with a modern touch.

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Review of Best Western Estoril

Reviewer score

3
5.01.0
Ferriera
Business
Los Angeles , California
Jul 14, 2014

Good Hotel for the Price

The room is great. Love the fact that it includes breakfast and wifi. The shower doesn't have the greatest water pressure but is nice. Staff was friendly. Would recommend it for business.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Best Western Estoril

Reviewer score

2
5.01.0
Jeri798
Business
Honolulu, Hawaii
Jun 22, 2014

Bit of a let down

All the staff were great but a bit of a let down with the reception desk. Hotel is not accommodating to the disabled. There are no handicap accommodations, and they refused to provide (even for payment) a refrigerator for medication. Hotel included Free America Breakfast. First day we got to the restaurant and we're asked for our breakfast coupons but of course the reception says they never heard of such a thing. After expressing our disappointment with this and other issues, the famous coupons appeared. Breakfast was good and coffee great. The hotel referred us to a great tour company and that was wonderful. I think the you just have to get everything guarantee in writing before confirmation.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
2
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Sightseeing tip: In Hotel

Tour company

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Review of Best Western Estoril

Reviewer score

2
5.01.0
erivas
Business
Atlanta
Nov 3, 2013

not the best hotel... lacy staff

I been ther for 4 days, the facilites are fine, good rooms, clean, but... the staff... was very slow, not friendly, the waiter in the breackfast was really rude and lacy, he bring me the orange juice ater the breckfast!!!! and it was the first thing i order. In the desk every day i found people arguing with the staff with problems and the staff didn't solve the problems... the loctation is good, you can walk to the Zocalo and bellas artes palace...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Best Western Estoril

Reviewer score

1
5.01.0
Anonymous
Business
augusta georgia
May 5, 2010

Estoril hotel Mexico City

Dirty location. Not for international travelers, staff had little or no language skills. Old bedding , hard beds food average

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
1
Location:
1
Value:
2
Trip purpose:

Business

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Review of Best Western Estoril

Reviewer score

3
5.01.0
Anonymous
Business
Flagstaff, AZ
Feb 14, 2010

Very good value, clean.

Arrived to Mexico City by bus at 5:30 AM following a 7 hour ride from the south with our 2 year old boy. We were still pretty groggy,in need of a nap & shower....the front desk person allowed us into our room early (6:30 AM)without hassle or extra charge. Hotel location was within a 20 minute walk of the zocalo, 5 minutes to the nearest metro station. Great complimentary breakfast: with juice, coffee, fresh yogurt & melon, eggs cooked to order and rolls. Excellent value for the cleanliness, location and room size.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Main avenue with in 5- 10 minutes (1/4 mile) and zocalo within 20 minutes walk (3/4 mile)

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Review of Best Western Estoril

Reviewer score

5
5.01.0
Ashelyy
Business
Stanford, CA
Nov 29, 2009

Value for money choice

unexpectedly huge room, with very good facilities,nice breakfast, close to subway station and the biggest handcraft market of the city. The only issue this the airconditioner is too noisy

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

close to subway station and the biggest handcraft market of the city

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Review of Best Western Estoril

Reviewer score

4
5.01.0
Anonymous
Business
San Jose, Calif
Nov 10, 2009

Great bargin, good location

I thought the hotel had good service, good location and very friendly staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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