The staff was cordial and helpful. The rooms and hotel in general was a little tacky. A good price... See full review
Jan 5, 2015
Very bad experience
Shamefuly it was a very bad stay, as a matter of fact I live in this city (Merida), and i just... See full review
Feb 19, 2015
Hotel Montejo Palace is a hotel greatly appreciated by tourists and groups that visit the city of Merida, because of its excellent location, affordable price and comfortable facilities. It is a four-story hotel that reflects a colonial style. It features a colonial architecture, with an arches and columns' structure, a spacious lobby and expansive green areas, for open-air relaxation, in addition to a refreshing pool. It offers delicious regional and international food and a spectacular dance and singing show on the weekends. Hotel Montejo Palace is without a doubt a great option for the budget traveler.
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Standard room is equipped with all modern facilities like air conditioning, alarm clock, balcony, cable/satellite TV, cribs, extra beds available, connected rooms, handicapped facilities, shower, slippers, fire sprinklers and telephone.
La Farola Cafetería
Open from 7AM to 11PM. Enjoy a nice evening at this comfortable coffee shop, that features colorful chairs and tables and offers a great live show on weekends, along with exquisite cuisine and savory drinks.
Open from 7AM to 11PM. Taste a la carte regional and international dishes in a casual air-conditioned atmosphere.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
I stayed in this Hotel my very first time in MERIDA 2 years ago and everytime I go to Merida I spend my first night here. I only stayed 2 nights and the rest of my vacation I stayed in bigger nicer Hotels, it was a very basic hotel nothing fancy,
but my room was clean and it is located right on the MAIN STRIP "PASEO MONTEJO"...very nice location. The safe is downstairs behind the counter so you have to give your things to the front desk personnel and they are the ones to handle the safe, I did not like that. However it served it's purpose I was only there to sleep. My room had a small yet very nice living room with antique Spanish furniture. I had the view of the city from my balcony. It is a very economical hotel and again basic hotel.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
It is on the Main Strip so you can walk to the Museums, restaurants, bars and shops.
The hotel is a reasonable experience and not anything luxury per se. The pool is small and typical of pools. The wireless access is not provided inside the rooms as one would expect but only in the lobby. The staff, although courteous, recognized
only basic english phrases. The buffet is good, but costs 100 pesos (10 dollars US) which is not a listed cost anywhere that I could speak of. The first day, I made the mistake of thinking it was a free breakfast like so many hotels do. The second day, one of the staff mentioned the tip was not included in the breakfast buffet. I kinda of thought it was ridiculous to tip for collecting plates, since I could walk them 10 feet myself to the bin to be washed. Also, the hot water did not always work very well. It was never super hot, but sometimes it simply did not work, and other times, it would take minutes for it to get marginally warm. I guess the plusses are that the staff does seem to understand english somewhat...a rarity for some hotels. The hotel is also somewhat old fashioned and which is a plus if you like that kind of thing in mexico. The balconies are nice...the A/C is good, and generally the staff was very courteous. The hotel also seems to have tours you can purchase directory from one of the first floor shops though I did not do this. The buffet is good, if not a little expensive I thought. If you had to, I suppose you could do a brunch at the buffet and be good the rest of the day. It is off the main stretch so it is convenient that way as well.
Hotel features (5 = best, 1 = worst):
Long walk from hotel
Many of the attractions are right off of the main stretch, and buses are available and I am told very reliable in the area.
Shamefuly it was a very bad stay, as a matter of fact I live in this city (Merida), and i just wanted to celebrate my anniversary with my wife. We got there at 5 and we had to leave the hotel at 6:30 because it was in very bad conditions. The TV
didnt work at that time, the elevator stuck with people 2 times (we were on the fifth floor) the sheets are old and the bathroom doesnt have hot wáter until 7 in the night, i mean... The reception guy and the manager understood my situation and they were very sad about the problems.
I hope they manage to improve because they are on the main Street of the city,but they have to put some money on it.