Hotel Montejo Palace ★★

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Rate and special offer based on
Check-in: Feb 17, 2016 Check-out: Feb 19, 2016
2.3 /5
Overall score
Hotel staff:
1 2 3 4 5

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Hotel Montejo Palace is a hotel greatly appreciated by tourists and groups that visit the city of Merida, because of its excellent location, affordable price and comfortable facilities. It is a four-story hotel that reflects a colonial style. It features a colonial architecture, with an arches and columns' structure, a spacious lobby and expansive green areas, for open-air relaxation, in addition to a refreshing pool. It offers delicious regional and international food and a spectacular dance and singing show on the weekends. Hotel Montejo Palace is without a doubt a great option for the budget traveler.


La Farola Cafetería
Open from 7AM to 11PM. Enjoy a nice evening at this comfortable coffee shop, that features colorful chairs and tables and offers a great live show on weekends, along with exquisite cuisine and savory drinks.
Los Arcos
Open from 7AM to 11PM. Taste a la carte regional and international dishes in a casual air-conditioned atmosphere.

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Guest score 4.3 / 5
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Guest score 4.0 / 5
Guest score 4.5 / 5



  • Pool


  • Pool


  • Restaurant
  • Room service


  • Business center
  • Conference facilities


2.3 /5 Overall score

57% Would recommend

  • Amenities: 2/5
  • Cleanliness: 3.3/5
  • Hotel staff: 3/5
  • Comfort: 3.1/5
  • Location: 4.3/5
  • Value: 3.6/5

Very bad experience

Would not recommend Thu, Feb 19, 2015
Shamefuly it was a very bad stay, as a matter of fact I live in this city (Merida), and i just wanted to celebrate my anniversary with my wife. We got there at 5 and we had to leave the hotel at 6:30 because it was in very bad conditions. The TV didnt work at that time, the elevator stuck with people 2 times (we were on the fifth floor) the sheets are old and the bathroom doesnt have hot wáter until 7 in the night, i mean... The reception guy and the manager understood my situation and they were very sad about the problems. I hope they manage to improve because they are on the main Street of the city,but they have to put some money on it.

| MERIDA Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 2 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 2 /5

good location for the price

Would not recommend Mon, Jan 5, 2015
The staff was cordial and helpful. The rooms and hotel in general was a little tacky. A good price for such a great location. Walked to Starbucks everyday to have internet. Several great restaurants.

| N/A Business

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 5 /5

My review of Hotel Montejo Palace

Would not recommend Mon, May 5, 2008
The hotel is a reasonable experience and not anything luxury per se. The pool is small and typical of pools. The wireless access is not provided inside the rooms as one would expect but only in the lobby. The staff, although courteous, recognized only basic english phrases. The buffet is good, but costs 100 pesos (10 dollars US) which is not a listed cost anywhere that I could speak of. The first day, I made the mistake of thinking it was a free breakfast like so many hotels do. The second day, one of the staff mentioned the tip was not included in the breakfast buffet. I kinda of thought it was ridiculous to tip for collecting plates, since I could walk them 10 feet myself to the bin to be washed. Also, the hot water did not always work very well. It was never super hot, but sometimes it simply did not work, and other times, it would take minutes for it to get marginally warm. I guess the plusses are that the staff does seem to understand english somewhat...a rarity for some hotels. The hotel is also somewhat old fashioned and which is a plus if you like that kind of thing in mexico. The balconies are nice...the A/C is good, and generally the staff was very courteous. The hotel also seems to have tours you can purchase directory from one of the first floor shops though I did not do this. The buffet is good, if not a little expensive I thought. If you had to, I suppose you could do a brunch at the buffet and be good the rest of the day. It is off the main stretch so it is convenient that way as well.


Many of the attractions are right off of the main stretch, and buses are available and I am told very reliable in the area.

| Atlanta, GA Singles

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

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Hotel Policies

  • Check-in: 1:00 PM
  • Check-out: 1:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Rate and special offer based on Check-in: Feb 17, 2016 Check-out: Feb 19, 2016