Riu Emerald Bay - All Inclusive
http://www.orbitz.com/hotel/Mexico/Mazatlan/Riu_Emerald_Bay_-_All_Inclusive.h309623/
Hotel Overview
Excellent relation price-benefits
Excellent relation price-benefits. All the things that you can need, you have it at the moment.
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JagSergio
- Apr 16, 2012
Better Value than expected
We spent a lot of time reading reviews on Or bit z and Tr ip Ad vis or before heading out and were...
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Netreg
- Mar 20, 2012
All-inclusive resort with spa, swim-up bar and numerous dining options
Rising 20 stories over the Pacific at Playa Brujas, the lavish and all-inclusive Riu Emerald Bay provides guests with an unforgettable Mazatlan experience. While away an afternoon at the beachfront swimming pool or adjoining Jacuzzi, taking advantage of complimentary sun loungers and pooside palapas. Kids love the children's pool, playground and daily activities. Grown-ups sign up for daytime activities, too. Afterwards, unwind at the Riu Emerald Bay sauna and then get ready for an evening of live music, theme shows or dancing.Riu Emerald Bay - All Inclusive Rooms
- Honeymoon Ocean View Room
- Air conditioning, ceiling fan, 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, electronic in-room safe(laptop size), iron and ironing board.
Decoration detail upon arrival and special spa discount. Bathroom equipped with bathtub and shower, double sink, hairdryer and amenities kit. Larger balcony or terrace with ocean view.
No marriage certificate required. - Deluxe Ocean View Room
- Room providing Ocean View with 2 double beds or 1 king size bed along with air-conditioned, ceiling fan, satellite TV, direct dial phone, mini bar, liquor dispenser, electronic in-room safe (laptop size 15''), iron and ironing board, radio alarm clock and balcony/terrace. Bathrooms equipped with bathtub, hairdryer, amenities kit, double sink and vanity mirror.
- Deluxe Room
- Room with 2 double beds or 1 king size bed equipped with Air-conditioned, ceiling fan, satellite TV, direct dial phone, mini bar, liquor dispenser, electronic in-room safe (laptop size 15''), iron and ironing board, radio alarm clock and balcony/terrace. Bathrooms equipped with bathtub, hairdryer, amenities kit, double sink and vanity mirror.
- Jr. Suite Ocean View
- Room providing Ocean View with 1 king size bed along with Air-conditioned, ceiling fan, satellite TV, direct dial phone, mini bar, liquor dispenser, electronic in-room safe (laptop size 15''), iron and ironing board, radio alarm clock and large balcony/terrace. Bathrooms equipped with bathtub, hairdryer, amenities kit and vanity mirror.
- Family Room Ocean View
- Room with 1 double and 1 king size bed equipped with Air conditioning, balcony/terrace, ceiling fan, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, electronic in-room safe (laptop size 15''), iron and ironing board. Bathroom equipped with bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit.
Balcony or terrace with ocean view. - Suite Jacuzzi Ocean View
- Room with 1 king size bed equipped with Air conditioning, ceiling fan, split-level living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, electronic in-room safe (laptop size 15''), iron and ironing board, walk-in closet. Bathroom equipped with hydro massage bathtub, extra shower cabin, bidet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view and private Jacuzzi.
Amenities
- Wireless internet
- Outdoor pool
- General
- Elevators
- Activities
- Outdoor pool
- Fitness center or spa
- Health club
- Solarium
- Dining
- Restaurant
- Room service
- Services
- Laundry service
- Babysitting/Child services
- Safe deposit box
- Barber/Beauty shop
- Conference facilities
- Doctor on call
- Internet
- Wireless internet
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Hotel Map
- Area served
- Mazatlan.
- Nearby airports
- General Rafael Buelna International Airport.
- Area description
- 6.2 mi/10 km from a shopping center. 7.45 mi/12 km from Mazatlan and 19.87 mi/32 km from the international Airport.
Meeting facilities
- Meeting Info
- Free wireless Internet access Lobby area and meeting rooms
Dining
- Las Gaviotas Restaurant
- Italian Cuisine with Buffet Style for Dinner , reservations required in advance
- Tabasco Restaurant
- A la carte Mexican Restaurant oppen for dinner (Reservations required).
- Las 3 Islas
- 24 hours all inclusive meals, snacks, alcoholic and non alcoholic beverages. Buffet style with show cooking, serving international and local specialties.
- Poolside Restaurant
- Buffet style for lunch.
- El Cerro Lobby bar
- Unlimited domestic and selection of imported alcoholic beverages, tropical juice cocktails and soft drinks
- El Estero Lounge Bar
- Unlimited domestic and selection of imported alcoholic beverages, tropical juice cocktails and soft drinks
- Sports Bar
- Unlimited domestic and selection of imported alcoholic beverages, tropical juice cocktails and soft drinks
- La Plaza Bar
- Unlimited domestic and selection of imported alcoholic beverages, tropical juice cocktails and soft drinks
- Playa Bruha pool bar.
- Unlimited domestic and selection of imported alcoholic beverages, tropical juice cocktails and soft drinks
- Bamboo Restaurant
- Asian style Buffet for dinner(Reservations required).
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (78)
Ratings and reviews for Riu Emerald Bay - All Inclusive
- All travelers (78) 3.7 / 5
- Couples (41) 3.7 / 5
- Families (23) 3.6 / 5
- Friends (10) 3.5 / 5
- Singles (3) 4.3 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.3
- Room comfort:
- 4.1
- Location:
- 3.7
- Value:
- 4.1
77%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
JagSergio
Excellent relation price-benefits
Excellent relation price-benefits. All the things that you can need, you have it at the moment.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would not recommend
Anonymous
just ok!!
The hotel needs more elevators!! We had to wait almost 10 to 15 minutes for an elevator and sometimes they were full so had to wait again!! The adult only pool had a bunch of kids!!! No free Shuttles into town like other hotels!! Had to pay close to 10 USD each way everytime we wanted to go into town!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
kayman
Great Bang for Your Buck!!!!!
This was our second visit to a RIU property (Cabo last winter)and we had another fantastic experience!!! To be able to eat,drink and relax without reaching for your wallet creates a priceless (pun intended)vacation experience. The food and drinks were AMAZING for an all-inclusive resort. If you expect gourmet food and white-glove service, go to another hotel where you will pay three times as much. It seems like a lot of the negative reviews we read before going came from people with champagne taste who expected to pay cheap-beer rates. The property was clean, the service was friendly, and the beach was amazing. We were worried about jellyfish, yet saw very few during the week. Overall, you get an amazing deal at this property and I highly recommend it to anyone......except those who expect to get a dollar out of every nickel. Those with realistic expectations about all-inclusive resorts will get great bang for their buck:)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would not recommend
Anonymous
Worse than expected
This vacation was very dissapointing. I went to RIU Emerald beach because I was planning to relax, in other words, eat, drink, swim & sleep. EAT: 1 restaurant for breakfast. Always crowded, 10, 15 min lines to get food. Seemed that they were not expecting that many people. 1 restaurant for lunch, (open air, flies everywhere) & crowded, low variety. Dinner... 3 "theme" restaurants, I only went to the Mexican and Asian restaurants. The Asian was a joke. Terrible food. The worst I ever seen. The Mexican food was average, but service was poor. I did not have the chance to go the the steaks restaurant because it was full. Their reservation system socks. It starts every day at 900 but by 930 is all full and usually 100 people still in line! DRINK. Drinking was ok but some liquors seemd low quality, I am Mexican and never saw that brand no where. There were other drinks that were good, Kalhua, Baileys & Jose Cuervo Tequila. Scotch so so, red label is not that bad. So overall it was good. SWIM. Kids everywhere even at the swim up bar. Tough to spend some relaxing time in the pool. The beach was rough all 5 days. So it was not as desired. SLEEP. The bed was very soft and the main problem were the sheets, they smell weird and were rough, they itched and even with very small sunburned they did bother a lot. The BIG ENDING. Somebody stole my wife a pair of shorts... can you believe that? We had everything in its place to avoid loosing something and that is why we noticed the shorts were missing. We reported it to the front desk and although an investigation was going to take place. They had no updates when we left the hotel. Sorry but simply can not recommend to go there.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 1
- Value:
- 5
Dining tip:
Not Applicable
Do not worry about reservations. Food is not good at any of the 3 theme restaurants. Two of them I personally experienced it and one I heard about. You will probably end at the 3 islas restaurant (main dining) any how. Go to Leoncios, short walk to the left hand side of the beach if you face the hotel from the beach. Also Taloco is good for Tacos downtown.
Reviewer score
Would recommend
Anonymous
Good value for the money
The staff was very friendly and helpful. The location was fantastic, right on the beach with the best sunsets in Mazatlan. The food was plentiful, but not exceptional.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short drive from hotel
Bargain with a pulmonia driver to take you around the town for an afternoon.
Reviewer score
Would not recommend
Anonymous
First all-inclusive trip
We were there for only 4 days thinking we would have the chance to try all the advertised 4 restaurants; Steakhouse, Asian, Mexican and Buffet Style. This was not the case as only the Buffet-Style was opened every night plus one other selection. First night we tried the Steakhouse...The food was horrible and the service stressful and badly organized. There was no music in the restaurant and everybody was looking at each other...no ambiance what so ever! We also had a storm on Friday morning and it took the staff over 24 hours to clean the walkways, pools, chairs etc before we could start using the facilities again. The staff was not well organized!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 2
- Value:
- 3
Reviewer score
Would recommend
Matlock
Perfect
This place is perfect for a short stay of 3 or 4 nights, relaxing, good food, friendly staff, great swimmingpools and a private beach, lots of entertainment. I would recommend it to everyone!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
RIU EMERALD BAY MAZATLAN
WE ENJOYED OUR STAY VERY MUCH. IT WAS OUR FISRT EXPERIENCE WITH AN ALL INCLUSIVE RESORT. THE STAFF WAS VERY HELPFUL, BUT IT TOOK A DAY TO FIGURE OUT HOW THE SYSTEM WORKS AND GET WHAT WE DESIRED IN THE THE WAY OF PRODUCTS AND SERVICE. YOU NEED TO SIGN UP EARLY FOR RESERVATIONS TO THE OTHER RESTAURANTS, OTHER THAN THE MAINBUFFET. THE GROUNDS WERE BEAUTIFUL AND THE ROOM VERY COMFORTABLE. THE RESORT IS GEARED TOWARD FAMILIES AND HAS LOTS OF ACTIVITIES FOOD AND OTHER AMMENITIES AVAILABLE FOR THEIR USE.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Franco
un hotel espectacular a un super
un hotel espectacular a un super precio y las mejores comodidades los felicito
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
