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Hotel Overview
Great Romantic Experience
My boyfriend and I had a wonderful time at Luna Palace. We were in a wonderful room overlooking the...
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-
VacationCouple
- Apr 15, 2012
Great value
We only made a overnight stop , but found everything was very good. Would do it again.
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PeterPaul
- Apr 12, 2012
Ocean view suites with fully-equipped kitchenettes in the Zona Dorada
The beachfront Luna Palace provides the comforts of home in condominium-style junior and one-bedroom suites. All rooms include a private balcony or terrace, kitchenettes and free Wi-Fi Internet access. The Eclipse Restaurant serves breakfast, lunch and dinner at indoor and terrace dining areas with ocean views. Enjoy a cocktail at the poolside swim-up bar, open daily. Poolside waiter service also is available. The bars, restaurants, nightclubs and shopping of the Zona Dorada are within walking distance of Luna Palace.Luna Palace Rooms
- Junior Suite
- Jr. Suites with 2 double beds, private bath with tub/shower combo and bath amenities and hair dryer. The Jr suites have ocean view with balcony, and have a fully equipped kitchenette, air conditioning, color TV, dining area, free in-room safe and FREE wireless internet.
- One Bedroom Suite
- The one bedroom Suite offers a private balcony with ocean view, private sleeping area with 2 double beds and a private bathroom with tub/shower combination, hair dryer and bath amenities. Adjoining is the living area with a fully equipped kitchenette,a sofa bed, dinning table for 4, air conditioning, color TV, telephone, and an additional complete bathrooms with tub/shower combo, hair dryer and bath amenities. Other services include FREE in-room safe and FREE wireless internet
- Honeymoon Package
- Room with ocean view, American breakfast, flowers in the room, bottle of wine and a Romantic dinner in the room.
Hotel Map
- Area served
- Mazatlan
- Nearby airports
- Mazatlan Airport - North 30 minutes
- Area description
- Historic Town, Aquarium, Lighthouse, Waterpark, Marina, Golf Courses, Tennis, Fishing, Cruises, Ferry, Colonial nearby towns, Tequila Factory, Beer Factory, Coffee Factory, Baseball Stadium, Fishermans monument.
Amenities
- Babysitting/Child services
- Bar/Lounge
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Free parking
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Tour Desk
- Wireless Internet
Meeting facilities
- Meeting Info
- At las Ventanas ballroom you will enjoy an spectacular ocean view, great for weddings and private events.
Dining
- Eclipse Restaurant
- Enjoy the unique Eclipse Restaurant's buffet breakfast, lunch and dinner while also enjoying beautiful views and listening to the crushing surf as you have your meals. You can always find a variety of mouth-watering entrees and always-delicious tropical fruit.
- Sunset Bar
- Swim by the oceanfront pool bar while enjoying the ocean breeze, gather with your friends or family to watch spectacular beautiful sunsets with your favorite tropical drink.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (32)
Ratings and reviews for Luna Palace
- All travelers (32) 3.2 / 5
- Couples (12) 3.3 / 5
- Families (8) 3 / 5
- Friends (4) 3 / 5
- Singles (6) 3.3 / 5
- Amenities:
- 3.2
- Room cleanliness:
- 3.9
- Hotel staff:
- 3.6
- Room comfort:
- 3.7
- Location:
- 3.9
- Value:
- 3.8
81%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
VacationCouple
Great Romantic Experience
My boyfriend and I had a wonderful time at Luna Palace. We were in a wonderful room overlooking the beach. We stayed almost the entire time on the beach and at the pool. We also always ordered room service for breakfast (delicious). The only downside is that the location is far away from downtown. If you expect to go sight-seeing or out to dinner - expect lots of traffic to and from the hotel. Some things to know: Hotel does not have a gym or concierge. If you need either one you can to to the Oceano Place down the street.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
PeterPaul
Great value
We only made a overnight stop , but found everything was very good. Would do it again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
spring break
pleasently suprised
We loved the big rooms, kitchen and 2 full bathrooms. the beach and pool areas were beautiful
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
Chilli's Pepper has the best shrimp tacos in MTZ! Right on the beach.
Reviewer score
Would recommend
bold
good value
The hotel is a good value. clean rooms, and friendly staff
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Mary from Portland
Worked Well for Me!
This hotel met my specific needs to the upmost, especially location. I was very pleased with the desk staff, security, maid service and cleanliness. Rosa and Ernest were incredible, sure hope I got their names correct! They went out of their way to make sure my stay was pleasant. Friendly and helpful staff all around. The view of the beach and terrific sunsets from my balcony were wonderful. My local friends were welcomed, great parking, with a number of fun restaurants nearby.Transportation easy. Sure, I would have been happier if the WIFI was accessible in my room, but the lobby was fine. The shower door did not close properly, water leaked to the floor, but had extra towels to handle it. Love the kitchenette and large fridge. Wish I had that bed at home! Yes, I would stay there again, and recommend Luna Palace as a hotel as good value for the money. I made the right choice!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Entertainment tip:
Short walk from hotel
Diego's Restaurant on the beach. Live music certain nights. So much fun and just 2 blocks away. Food was great, staff even better!
Reviewer score
Would not recommend
Petersen
bad experience!
Very few workers could speak English. Not even the front desk workers. Everything we asked for...we were told "tomorrow". Even when we needed towels for our showers, or an extra blanket. Everyday, we were told that the heat would go on in the pool..."Tomorrow". Restruant was extremly SLOW...& very expensive. Nothing special. This is definately NOT a 4 star. I would rate it about a 1 to 2 star. We ended up leaving, and going to another hotel. We were there 5 days, and the kids couldn't even get in the pool water... We would NEVER re comend this place, unless you just needed a cheap 1 night stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 2
- Value:
- 2
Reviewer score
Would recommend
Great time in Mazatlan
We had a really great time and definitely recommend going during this time of year when it is the low season because it was not busy at all.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Good Hotel
It was a good experience. All the staff were very friendly. We took the ocean view room, The best thing about this hotel is its beach.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would not recommend
Viva Mexico
Mediocre hotel
Only has hot water to shower at certain times! Very disappointing. Had to ask for a washcloth, bathroom floods everytime you shower because shower door isn't long enough. No alarm clock.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Minnesota Mom
Quiet Nice Place
We had a one bedroom suite, it was great with two bathrooms and a king size bed. The balcony with two chairs and table was great for morning coffee or afternoon cervesa. There were a couple things we needed when we first got there and they were attended to immediately. The time share ladies in the lobby jumped on us as soon as we were checked in, but told them we had been to Mazatlan at least 15 times and they left us alone after that, which was nice. The only thing I would have liked to have had was service around the pool, we sat out by the pool many days and the bar service was non existant. We did get one waiters attention one day, and he brought us two beers, and we never saw him again. We enjoyed the location, it is quiet up on the northern end and the beach is right at the door step. Overall, a very nice place for the price.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
There is a new beach side restaurant on the southern side of El Cid called Alagua, we stopped there on our last day and had the best lunch we had anywhere in Mazatlan. Great fish! and Great Shrimp tacos! Also if you see a sign at Diego's or Los Zaparata for a singer names Brentster, go see him, he was fun to listen to Saturday nights and Tuesdays.
