Hotel Emporio Mazatlan

3 stars
AV. Camaron Sabalo No. 51 Zona Dorada, Mazatlan, 82110
Hotel Overview
Reviewer score
3.6
out of 5
30 reviews
Excelent! So relaxing!

So nice hotel mi mazatlan máy be the best one, o recomendad it. See full review

  • Don bito
  • May 1, 2014
Fantastic spring break

Great location near by everything. Restaurants,Clubs,Stores. With a beautiful ocean view, totally... See full review

  • ItcelC
  • Apr 21, 2014
Modern amenities, fitness center and beachfront dining in Zona Dorada
Sleek, sophisticated style, ocean views, private balconies and top-notch service make the Hotel Emporio Mazatlan a premier choice in the Zona Dorada. The hotel is located next to the popular Valentino's nightclub and the Aqua Sports Center, which offers scuba diving tours, parasailing, island tours and equipment rentals. The hotel also arranges water sports, fishing, golf and city tours. The popular Plazuela Machado -- the city's cultural and historic center -- is just minutes from the Hotel Emporio Mazatlan.
Highlights
  • Two heated swimming pools
  • Two-room ocean view suites with private balconies
  • Kids' activities during high seasons
  • Fitness center
  • On-site bar and restaurant
Rooms
Guest rooms and suites at the Hotel Emporio Mazatlan feature balconies with lounge chairs overlooking the Pacific ocean and Bird, Deer and Wolf Islands. Choose from one king or two double beds. Air conditioning, LCD flat-panel TVs, coffee makers, in-room safes, hair dryers, iron/ironing boards, iPod alarm clocks, voicemail and Wi-Fi Internet access provide comfort and convenience.  
Features
Hotel Emporio Mazatlan guests enjoy two heated swimming pools and a Jacuzzi facing the sea, with canopied double chaise lounges available. While resting in an oceanfront hammock, enjoy a cocktail and snack from the poolside La Palapa Bar, also offering live music on weekends during peak season.

Choose the Hotel Emporio Mazatlan buffet or order from the menu at the open-air Condimento Restaurant, serving international and Mexican cuisine for lunch and dinner. In-room dining is available.
Transportation
  • General Rafael Buelna International Airport (12.2 mi/19.6 km)
  • Central de Autobuses (1.9 mi/3.1 km)
  • Mexican Federal Highway 15 (2.6 mi/4.2 km)
Attractions
  • Bullring (Plaza de Toros) (0.9 mi/1.5 km)
  • Mazatlan Aquarium (1.4 mi/2.2 km)  
  • City and State Tourism Office (3 mi/4.8 km)
  • Cathedral of the Immaculate Conception (3.1 mi/5 km) 
  • Plazuela Machado (3.2 mi/5.1 km)
  • Teatro Angela Peralta (3.2 mi/5.2 km)
  • Museo Arqueologico de Mazatlan (3.2 mi/5.2 km)
  • Lighthouse (El Faro) (4.4 mi/7 km)
  • Estrella del Mar golf course (12.4 mi/19.9 km)
Business
  • Business center
  • Indoor and open-air event space
  • Catering service available

Hotel Emporio Mazatlan Rooms

Superior Room
Comfortable and spacious rooms with two double beds. Balcony with lounge chair and Ocean view. Equipped with LCD flat screen TV, wireless internet connection, electronic in-room safe, alarm clock with iPod connectivity, air conditioning with climate control, telephone with voice mail, coffee-maker, ironing kit, vanity mirror, hairdryer, and welcome amenities.

Maximum Occupancy : 4 pax / Max adults: 3 / Max Children: 2
3rd pax has an extra charge.
Prestige Room Ocean View
Elegant room with one king bed. Balcony with lounge chair and Ocean view. Equipped with LCD flat screen TV, wireless internet connection, electronic in-room safe, alarm clock with IPod connectivity, air conditioning with climate control, telephone with voice mail, minibar, coffee-maker, microwave, ironing kit, bathrobes, vanity mirror, hairdryer, and welcome amenities.

Maximum Occupancy : 2 pax / Max adults: 2 / Max Children: 1
Junior Suite
Luxury suite with one king bed or two double beds. Balcony with lounge chair and Ocean view. Richly appointed with living room, two LCD flat screen TV's, DVD system, wireless internet connection, electronic in-room safe, alarm clock with IPod connectivity, air conditioning with climate control, telephone with voice mail, coffee-maker, ironing kit, bathrobes, vanity mirror, hairdryer, and welcome amenities.

Maximum Occupancy : 4 pax / Max adults: 3 / Max Children: 2
3rd pax has an extra charge.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Childcare Service
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

23.2379 -106.4444
Area served
Mazatlan, Mexico.
Nearby airports
Mazatlan International Airport.
Area description
The Hotel Emporio Mazatlan is located only 10 minutes away from the historical center and a mere 20 minutes from Mazatlan's International Airport.

Meeting facilities

Meeting Info
The Hotel offers one salon and three spacious and versatile open air areas by the sea as well as all the services you need for the organization of unforgettable events: conventions, banquets, conferences, congresses, meetings, weddings, social events, themed parties, etc.

Dining

Condimento Restaurant
Enjoy our variety of exquisite Mexican and International dishes for lunch and dinner along with a hearty buffet offering specialties recommended by the chef.
Pool Bar
Overlooking the pool area and with direct Jacuzzi service, it has a wide selection of tropical cocktails and delicious snacks.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (30)

Ratings and reviews for Hotel Emporio Mazatlan

Overall score

3.6 / 5
5.01.0
30 out of 30
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
3.8
Room comfort:
3.8
Location:
4.3
Value:
3.6

80% would recommend to a friend.

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Review of Hotel Emporio Mazatlan

Reviewer score

1
5.01.0
Anonymous
Business
texas
Dec 30, 2009

really bad!!

Really bad, the staff was very rude to us.. it was not a good experience, do not book this hotel.. next time I will read the reviews more carefully... on the other hand Mazatlan was great!! we had a great time!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of Hotel Emporio Mazatlan

Reviewer score

1
5.01.0
Anonymous
Business
Vancouver, B.C
Dec 25, 2009

Our stay at Hotel Emporio, Dec. 18, 2009

Have issues with door access card upon check-in. Nobody seems to know what to do. Wake-up alarm bell kept coming on. Could hear alarm bell next door. Hotel is under major renovation - half of hotel and all lobby area. Could be a great potential place to stay when completed. Good location.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Hotel Emporio Mazatlan

Reviewer score

1
5.01.0
Anonymous
Business
CA
Apr 24, 2009

ROOM NOT READY

Check in was at 3pm and we arrived an hour early so we decided to try and check in early. We were told the room was not ready so we waited. Then 3pm came around and the room was still not ready, then 3:30pm came and I demanded our room. If check out is at 12pm then they have plenty of time to prepare and clean the rooms. And given that they were remodeling the othe half of the hotel they didnt have to clean all the rooms. I was very unsatisfied the way the staff handeled the situation and did nothing for the inconvience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Emporio Mazatlan

Reviewer score

2
5.01.0
Anonymous
Business
studio city, ca
Oct 14, 2009

getaway

overall was ok. very disappointed that hotel was under construction.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

good thing was that clubs where in walking distance.

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Review of Hotel Emporio Mazatlan

Reviewer score

2
5.01.0
Anonymous
Business
Manteca, CA
Aug 3, 2008

OK but staff not helpful

The Emporio is a fairly good hotel. The bed was ok but rather too soft. The bathroom, while very clean is in need of a major fix-up. The shower was very small and the curtain was useless as water sprayed out into the entire bathroom. The so called ocean view was terrible, we had to move to the end of the terrace to get a glimpse. The hotel is too close to the street and a nearby bar/resturant which was pretty noisey at night. We had people partying in the adjacent room till 3am. When I complained and asked to be moved to another room I was told to just call the front desk if I was awakened by the noise in the middle of the night and they would send up someone from security. We were unable to get a good night's rest for 3 nights. Sorry, I cannot recommend the Emporio Mazatlan.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
1
Room comfort:
4
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hotel Emporio Mazatlan

Reviewer score

3
5.01.0
Appolosia
Business
Phoenix, AZ
Oct 25, 2011

Hotel Emporio Mazatlan

Food is good not outstanding. All are very polite, but prices are high for Mexico & the service is just OK. The cleanliness is fantastic. Pillows are horrid, beds are OK. This is good for partyers who want to be close to nightclubs!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Emporio Mazatlan

Reviewer score

3
5.01.0
Arch. Jesse
Business
Whittier, CA, USA
Mar 17, 2012

Quick getaway

Smooth stay! Hotel always very clean, not enough parking spots. Overall good stay!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Hotel Emporio Mazatlan

Reviewer score

3
5.01.0
JDCS
Business
Colorado
Mar 25, 2012

Nice Hotel/Bad Location

Beautifully renovated property..very contemporary..hotel looks just like the website photos. Good food and good drinks..very nice value. The problem with this property is the location...too much violence in the area and police patrolling with machine guns were unnerving. It's very sad b/c this was a beautiful property..will not stay there again until the crime issues are resolved.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Great local dining.

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Review of Hotel Emporio Mazatlan

Reviewer score

3
5.01.0
Culichi boy
Business
fort worth, tx
Apr 15, 2013

ok getaway

the hotel was ok. at first we have issues with the first room they gave us ... the AC did not work and the safety box also. They change us from one room to another that was a better but the fridge did not work the AC and safety box were functional. the bed was really a trip excellent to rest.... now the shower is the real trip ... you have to shower in times 1 super hot 2 mild 3 cold and again .... beside this the location is awesome next to island party and the beach is really good the pools also are goood and the restaurant is awesome

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

la costa marinera or la puntilla

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Review of Hotel Emporio Mazatlan

Reviewer score

3
5.01.0
Super Boricua
Business
Mazatlan, Mexico
Aug 10, 2010

My vacation to Mazatlan

Spent most of my time at the beach. Shopping was great and nightlife was excellent and with in walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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