Hotel Overview
SO SO
Booked on line, room was suppose to be the deluxe room.Needless to say got to hotel - not the...
See full review
-
Carole
- Feb 23, 2010
Wonderful Stay!!
We had an amazing time at this hotel! We heard from many people that the Crowne Plaza has the best...
See full review
-
sever244
- Mar 19, 2012
Crowne Plaza Resort Mazatlan Rooms
- Junior Suite
- The Junior Suite Beach Front is elegantly decorated with a magnificent blend of straight lines and ample spaces commonly found in minimalist decor, with a splash of color in certain areas of the room, like the walls or fabric. There is wireless Internet, luxurious bathroom toiletries, and coffee maker are some of the amenities found in these exclusive rooms
Hotel Map
- Area served
- Mazatlan
- Nearby airports
- Rafael Buelna its located at 35 km from the hotel (about 35 minutes)
- Area description
- The hotel is a beachfront property located in the northern part of Mazatlan on Sabalo Cerritos Boulevard, in the tourist development known as Marina Mazatlan. The Crowne Plaza Resort Mazatlan is just five minutes away from the tourist zone "GOLDEN ZONE"
Amenities
- Babysitting/Child services
- Bar/Lounge
- Barber/Beauty Shop
- Business center
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Fitness center
- Fitness center or spa
- Golf
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- Night Club
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Spa services
- Wireless Internet
Hotel Policies
- Check-in:
- 1300
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (3)
Ratings and reviews for Crowne Plaza Resort Mazatlan
- All travelers (3) 3 / 5
- Couples (3) 3 / 5
- Amenities:
- 2.7
- Room cleanliness:
- 3.3
- Hotel staff:
- 3.3
- Room comfort:
- 3.7
- Location:
- 2.7
- Value:
- 2.7
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
sever244
Wonderful Stay!!
We had an amazing time at this hotel! We heard from many people that the Crowne Plaza has the best beds in Mexico and it was very true! The location was about a 10 min paloma drive from a market area which I thought would be an inconvenience, but when we got there the area smelled of exhaust and was very very busy! The 10 minute paloma drive was worth it and our area was very quiet and private. The staff is what makes the hotel the best. The first night we made friendships that we will never forget- they made our trip that much better. (Ask for Ramon- he will make you a drink that we called "sexy Ramon" the whole week.) All staff were friendly and considerate and were able to get us deals for tours around Mazatlan. The only thing that caught us off guard was that we thought there was going to be 2 restaurants- but really there was only an outside and an inside part of one restaurant. However, we loved the food- the menu was wonderful and extensive and we never had a bad meal. The cooks even made us things off the menu- which was very nice! The all-inclusive option is worth the $18 a day- we saved a lot of money!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Carole
SO SO
Booked on line, room was suppose to be the deluxe room.Needless to say got to hotel - not the deluxe room as shown on the site ( I had printed off the pictures) we booked our vacation based on the deluxe room photos.Went to front desk with the [...] pictures and advised the guy this was not what we were expecting.His reply was more or less no way, you got the room you booked and paid for....these pictures are a suite. [...]Restaurant staff and bell boys great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 2
- Value:
- 2
Reviewer score
Would not recommend
Unhappy
Would not recommend this hotel
The accommodations were less than satisfactory: the bathroom sink was installed incorrectly, and not only could you not get your hands under the water (the water fell right against the basin), but the water then leaked all over the floor because it missed the sink. The shower also leaked all over the floor due to an "artistic" gap at the bottom where the glass didn't seal in all the water. Food was poor at the hotel restuarant. The lobster bisque, I am sure (no exaggeration) was made from Bisquick batter. The food was awful (sushi and shrimp and the Bisquick soup), and I paid $40 to eat two bites and no more. They would not refund our money for this horrible meal. Night 2, I decided to ask the front desk for a new room. The only offer they could give us was a room with the window broken out of it, which we declined. By night 3, the front desk has to bring us a plunger because our toilet no longer flushes. Refund or not, I decided to leave this hotel with 3 additional nights already pre-paid for, and book a new reservation somewhere else.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 1
- Value:
- 1
Nightlife tip:
Short drive from hotel
This is not an ideal location if you want to leave the hotel. Nothing is in walking distance.
