$56 Avg/night
Rate and special offer based on Check-in: Nov 25, 2014 Check-out: Nov 26, 2014

Krystal Ixtapa

3 stars
Krystal Ixtapa, Ixtapa, 40880
Hotel Overview
Reviewer score
3.3
out of 5
64 reviews
relaxing recharge

The hotel is quite nice, but much better suited for the European plan. If you are looking for an... See full review

  • sun addicted
  • Jan 12, 2014
A near perfect package

We have stayed at various places over the last 15 years in Ixtapa. Hotels, but mostly condos. I now... See full review

  • jakenju
  • Mar 4, 2011
Beachfront resort with swim-up bar, beach activities and kids’ club
The Krystal Ixtapa hotel features amenities ideal for families, couples' vacations and honeymooners. The all-inclusive plan includes meals, domestic and selected international drinks and entrance fees to Christine disco. Guest rooms feature cable TV and balconies with spectacular ocean views. The Krystal Ixtapa resort is situated between two championship golf courses and also features a freeform pool with swim-up bar and water slide -- the perfect spot to spend a lazy afternoon sipping a cocktail under the palapa.

 

Highlights
  • Air-conditioned fitness center
  • All-night Christine disco
  • Kids' club for ages five to 12
  • Club rooms include daily continental breakfast and afternoon hors d'oeuvres

 

Rooms
Bright orange and yellow colors evoke the surrounding tropics, while contemporary details such as dark woods lend a contemporary feel to rooms and suites at Krystal Ixtapa. Private balconies showcase the Pacific or Sierra Madre del Sur mountains.
 
Krystal Ixtapa room options range from comfortable deluxe rooms to the lavish presidential suite. The all-inclusive deluxe ocean view room includes buffet meals, as well as a three-course a la carte dinner at Bogart's restaurant, seafood specialties at Las Velas and room service. In-room amenities include marble floors, air conditioning, coffee makers and mini-bars.

 

Features
A water slide, waterfall and children's and toddlers' sections make the Krystal Ixtapa pool a good place for the whole family to spend a sunny afternoon. Golfers take advantage of preferred greens fees at the Marina Ixtapa Golf Club across the street. Or wander over to the Plaza las Fuentes for shopping and dining.

 

Transportation
  • Ixtapa-Zihuatanejo International Airport (10.8 mi/17.4 km)
  • Mexican Federal Highway 200 (1.3 mi/2.1 km)
  • Mexican Federal Highway 134 (4.4 mi/7.1 km)
  • Zihuatanejo bus station (Central de Autobuses Estrella Blanca) (4.8 mi/7.8 km)

 

Attractions
  • Marina Ixtapa Golf Club (0.3 mi/0.5 km) 
  • Delfiniti Ixtapa dolphinarium (0.5 mi/0.8 km)
  • Magic World water park (0.9 mi/1.4 km)
  • Plaza las Fuentes (1 mi/1.6 km)
  • Campo de Golf Ixtapa (1.6 mi/2.6 km)
  • Isla Ixtapa (2.9 mi/4.6 km)
  • La Costa Grande Archaeological Museum (4.2 mi/6.7 km)

 

Business
  • Wi-Fi Internet access
  • Meeting and event space available
Policies and fees
Not included in all-inclusive plans: Lobster, shrimp and cuts of meat at restaurants; wine by the bottle; convenience-store snack foods and beverages; in-room mini-bar items; drinks at Christine disco; cover charges at Christine disco during open-bar special events; beauty services; ceramics painting; child care outside children's club hours; laundry and dry cleaning; telephone calls and faxes; Internet access; incidental purchases; outside tours; airport transfers; airport departure tax (approximately $20 USD per person -- amount subject to change).

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

17.662 -101.6053
Area served
Ixtapa, Guerrero
Nearby airports
Ixtapa Airport (ZIH) 9 Milles
Area description
Located right in the middle of Ixtapa Bay, in the resort's area, four miles from Zihuatanejo Down Town and 9 miles from the airport.

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Krystal Ixtapa Rooms

Krystal Club Ocean View
Splendid rooms, casual decor and colorful bedspreads. King size or two double beds available, connecting rooms, mini bar, in room security box, cable TV with premium channels and on Command movies. Additional services: Private check in and check out continental breakfast, hors d'oeuvres and wine in the evenings at the club lounge. Access to the Gym. Wireless Internet.
Deluxe Ocean View Room
The room provides a furnished balcony with a spectacular panoramic view over the Pacific Ocean. These recently remodeled rooms are decorated with trendy style NH furniture, beds with spring-box mattresses, 27 inch television and a two-chair dining set. The barefoot-friendly guestrooms have marble floors, marble bathrooms with shower/tub combinations. Additional amenities include wireless internet free of charge, minibar, safety box, hairdryer, coffee & tea facilities, direct outside telephone line.
All Inclusive Deluxe Ocean View
Includes meals (including the famous Bogart's restaurant and seafood specialties at Las Velas restaurant), domestic and selected international drinks. Dine out program. No cover at Christine disco. All-Inclusive food and beverages: Buffet breakfasts, lunches, and dinners -Dinners at Aquamarina restaurant and/or La Velas restaurant -Three-course a la carte dinner at Bogart's restaurant (previous reservations at concierge desk. A la Carte menu for All Inclusive. Kids are allowed at 6pm seating time). House wine by the glass. -Snacks from noon to 5 pm -Domestic and selected international drinks, except at Christine and servibar. -Room service (limited snacks from 11 pm to 6 am). -Board games at the Sport bar. -Dine-around program. -Supervised outdoor activities for ages 4-12 from 10 AM to 5 PM (hours subject to change). -All tips and taxes included.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
The Hotel Krystal Ixtapa is the best option for holding congresses and conventions. It has 8 fully equipped meeting rooms and its swimming pool for the organization of events of up to 3,000 people. At the same time, it offers 3 restaurants, sport bar, lobby bar and the Beach Club.

Dining

Bogart's
Fine food for fine people An ambience where that atmosphere of romance and adventure is recreated. It is the perfect place to give free rein to your own fantasy while enjoying the delights and specialties of the international exquisite cuisine. For regular guests to Ixtapa we do not have to explain anything about this famous and well known restaurant. Set in a decor of Casablanca in Moroccan style with live piano music every night, it will make you feel you are in a real movie. This air-conditioned fine dining restaurant offers an international changing menu and a wide variety of quality wines; it is also known for its table preparations. Reservations and dress code required. Some items with surcharge for all inclusive plans.
Sport Bar
Located in the heart of the hotel featuring big plasma television screens, pool table and various game tables: open from 6 pm to midnight.
Room Service
Available 24 hs.
Cascada Snack Bar
Casual, open-air restaurant/bar serving burgers, hot dogs, nachos, quesadillas, tacos. Open late morning to early evening. Food served daily in high seasons (late-December through Easter, mid-June through August) and weekends during low seasons.
Las Velas
Open-air, ocean-view restaurant with thatched roof. A la carte and/or buffet lunches. A la carte dinners featuring grilled foods.
Aquamarina
Breakfast and dinner are served in this lively open air restaurant with pool/ocean view. The breakfast buffet consists of a wide variety of international as well as typical Mexican dishes. At night an a la carte menu is served.
Special Notice
Christmas and New Years dinner are not included in the all-inclusive plan. There will be a surcharge of $75 for adults and $40 for children under 12 on December 24 and December 25, and a surcharge of $100 for adults and $60 for children under 12 on December 31. Guests can reserve a table at check-in and will receive a confirmation coupon.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (64)

Ratings and reviews for Krystal Ixtapa

Overall score

3.3 / 5
5.01.0
64 out of 64
Amenities:
3.4
Room cleanliness:
3.8
Hotel staff:
3.6
Room comfort:
3.5
Location:
4.6
Value:
3.7

70% would recommend to a friend.

Sort by:
Review of Krystal Ixtapa

Reviewer score

3
5.01.0
Anonymous
Business
mexico
Apr 19, 2010

NH KRYSTAL IXTAPA

VERY GOOD POOL BUT THE ALL INCLUSIVE´S FOOD NOT WELL

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Good restaurants

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Review of Krystal Ixtapa

Reviewer score

3
5.01.0
Anonymous
Business
new hope, mn
Apr 4, 2010

Just ok!

The Krystal is in a nice location so a rental car is not needed. THe wait staff was very nice and friendly(especially [...]). THe rooms were very moldy smelling and for someone with mold allergies this was not pleasant. The restaurants in Ixtapa(all walking distance) were very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Krystal Ixtapa

Reviewer score

5
5.01.0
Anonymous
Business
saint louis, missouri
Mar 9, 2010

unbeatable location

have been to ixtapa 11 times. have stayed at this hotel 7 times. can't beat the staff or location. best pool in hotel row.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

numerous restaurants to try...generally superb food.

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Review of Krystal Ixtapa

Reviewer score

4
5.01.0
Sweetgranny
Business
Mpls. MN
Mar 5, 2010

Ixtapa Krystal

Took the Sunset cruise on the Picante!! Awesome. We've been to Ixtapa 16 times and never had a rainy day;; Super friendly people.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The resurants are great. We all enjoyed Mama Norma's and the Blue Shrimp. Fantastic

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Review of Krystal Ixtapa

Reviewer score

4
5.01.0
Anonymous
Business
Minnesota
Feb 19, 2010

Unbeatable location for the price

The staff did a very good job of cleaning our room. Very friendly staff!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Bandido's in Z!

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Review of Krystal Ixtapa

Reviewer score

5
5.01.0
w,ville tom
Business
Elysian, mn
Feb 18, 2010

Ixtapa Krystal resort

would recommend to anyone who wishes a quiet peaceful get away.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

excellent dining within 5 minute walk. try chili beans and blue shrimp for seafood.

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Review of Krystal Ixtapa

Reviewer score

2
5.01.0
Anonymous
Business
Chicago,IL
Feb 4, 2010

Not worth the money!

Have been going to Ixtapa,MX for over 10 years. Stayed in Krystal one time before and was in nice room with a nice shower and great view. This time we were put in old room with a tub and shower. The shower had a half door and every time we took a shower the floor was full of water. VERY DANGEROUS! We never had towels, wash cloths, or hand towels in our room by 2 PM. The room was cleaned but no towels until 5 PM. They charge for the internet and Very Expensive! I was told that it was free and they changed it this year, I guess. Hotel staff is very unfriendly and uncooperative. Pool staff is very nice. Would not recommend or go back. Lots of other nice choices in Ixtapa.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Shopping tip: Short walk from hotel

Very nice shops and dining across the street and a short walk from the hotel.

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Review of Krystal Ixtapa

Reviewer score

3
5.01.0
Eddie Oso
Business
Watsonville, ca
Jan 26, 2010

vacation

Rented bikes Went to Ixtapa Island and snorkeled Didn't like the sign in front saying you could not bring in food items to your room The cont'l. breakfast deal we got was great Only got the wine and O'd once, had to go to Bogarts to get; got bitten by bugs there!! People that had all inclusive said food was boring and where very upset

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Lots of good resturants in walking distance

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Review of Krystal Ixtapa

Reviewer score

1
5.01.0
Anonymous
Business
Monterrey, Mexico
Jan 2, 2010

Never Again

My Check In was a nightmare. I spent 40 minutes in line while many people who came after me got serviced first. It was disorganized the staff did not seem to care about me. I had to keep asking for hand towels and face cloths in the room. There were no ice machines and every day I had to make several calls just to get ice to my room. Internet was expensive and stopped working. The bath tub was disgusting. There were many angry customers.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

Many nice restaurants in Zihuatanejo.

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Thank you for your feedback!
Review of Krystal Ixtapa

Reviewer score

4
5.01.0
Anonymous
Business
Spokane, WA
Dec 2, 2009

A Very Nice Place

An excellent hotel for families seeking a quiet and beautiful spot on the beach with plenty of good local restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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