Hotel Overview
Emporio
This place has a great location just across from the shopping and restaurants. The staff was...
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Nixter09
- Jan 23, 2012
Excellent vacation!
The location was fantastic. Great beach for walking. Also walking distance to any kind of...
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kim
- Apr 2, 2011
Bright, fresh rooms and suites with Wi-Fi and ocean or mountain views
Emporio Ixtapa guests are greeted in a spacious marble lobby featuring tropical greenery, intimate seating areas and a dome inspired by the architecture of colonial Mexico. The 11-story hotel provides Pacific and mountain views from every vantage point. All 219 rooms and suites at the Emporio Ixtapa feature cable TV, Wi-Fi Internet access, in-room safes, coffee makers, hair dryers, mini-bars and dining tables for two (fees may apply). During the summer, kids’ programs include film nights and overnight camping.Emporio Ixtapa Rooms
- Standard Ocean View EP
- Standard Ocean View EP features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer, ocean or mountain view.
- Standard Mountain View AI
- Standard Mountain View AI features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer, ocean or mountain view.
- Standard Mountain View EP
- Standard Mountain View EP features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, Coffee Maker and Hair dryer, ocean or mountain view.
- Junior Suite One Bedroom AI
- Junior Suite One Bedroom AI features: one king size bed and a living room with a sofa bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer mountain view.
- Junior Suite One Bedroom EP
- Junior Suite One Bedroom EP features: one king size bed and a living room with a sofa bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer, mountain view.
- Standard Ocean View AI
- Standard Ocean View AI features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer ocean or mountain view.
Hotel Map
Blvd Ixtapa S/N, Zihuatanejo, Ixtapa, 40880
- Area served
- Ixtapa, Mexico.
- Nearby airports
- Ixtapa/Zihuatanejo Airport (ZIH): Approximate driving time is 20 minutes and distance is 6 miles.
- Area description
- The hotel is strategically located in the heart of Palmar Bay, five minutes from the Marina Golf Club and the Palma Real, 15 minutes from the airport and just five minutes from the picturesque village of Zihuatanejo.
Amenities
- Babysitting/Child services
- Bar/Lounge
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Fitness center
- Fitness center or spa
- Gift Shop
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Spa services
- Tennis
- Tour Desk
- Wireless Internet
Meeting facilities
- Meeting Info
- For your next event you could offer guests the comfort and functionality of the facilities and services offered by the Emporio Ixtapa, with the additional advantage of its excellent location. The hotel has two salons for events, one of which can be divided into three modules with a capacity for 400 guests in a variety of settings. There is also an executive support room and spacious gardens suitable for 700 people as well as excellent open areas for cocktails and special events. In addition we offer different executive menu options for food and drinks to suit the needs of your group as well as a personalized service backed by the experience and quality standards necessary to make your convention or event a resounding success.
Dining
- Condimento Restaurant
- Enjoy our variety of exquisite Mexican and International dishes for lunch and dinner along with a hearty buffet offering specialties recommended by the chef. The hygiene and care with which we prepare our food is guaranteed by the H Distinction certification awarded to Emporio Hotels by the Ministry of Tourism.
- Snack & Pool Bar
- At the edge of the pool you can enjoy a delicious meal and a wide variety of snacks accompanied by your favorite drink while you peacefully soak up the sun.
- Arrecife Restaurant
- The ideal spot to enjoy a magnificent gourmet supper under the stars, whether on the terrace or, if you prefer, inside the restaurant. A magical night in a formal style facing the sea. (Reservation required).
- Sunset Grill Restaurant
- A surf n turf buffet adjoining the beach with exquisite fish, seafood and steak options to choose from before sending them off to the grill. There is also a delicious salad bar and desserts table to be enjoyed while you watch the sun set. * Available during the winter season, from December 15 to the end of Easter, and open from 18:00 to 23:00 hrs. (Reservation required).
- Lobby Bar
- The sunset is even more enchanting when accompanied by a variety of cocktails and live music offered in the Lobby Bar from 18:00 to 23:00 hrs.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (20)
Ratings and reviews for Emporio Ixtapa
- All travelers (20) 3.6 / 5
- Business (1) 4 / 5
- Couples (12) 3.5 / 5
- Families (2) 4 / 5
- Friends (3) 3 / 5
- Singles (2) 4 / 5
- Amenities:
- 3.5
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.1
- Room comfort:
- 4
- Location:
- 4.7
- Value:
- 4
80%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Tetesuca
It was great...great experience
Everyone was very friendly and the service was great....will go back
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Nixter09
Emporio
This place has a great location just across from the shopping and restaurants. The staff was friendly, and the rooms were cleaned pretty well. My gripes were that the floor in the bathroom was wet everyday even after they cleaned, and the club across the street was playing music all night long and you could hear it in our room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Dining tip:
Long walk from hotel
About a 15 minute walk towards the south along Ixtapa blvd there is a restaurant called Tequla y Salsa, they had great food and great prices!
Reviewer score
Would recommend
kim
Excellent vacation!
The location was fantastic. Great beach for walking. Also walking distance to any kind of restaurant you would like to visit. The waiters for breakfast, dinner and poolside were superb! Unfortunately, the hotel was unable to give change for US money, which caused quite a dilemma when we were leaving. Also, their computer in the lobby did not work.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Bogart's was fantastic! Very upscale for the area. And the service was second to none.
Reviewer score
Would recommend
Lori007
Wonderful vacation.
Rooms are close the pool, beach, and restaurant..Beach is wonderful. Shopping and more across the street. Only 7 miles to Zihautenajo. The food was great and the staff were extremely nice.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Geano
you will love it here
Excellent Resort at a excellent price![...]Awesome staff from entry to exit.Become ill, and hotel had a doctor their in no time, right across the street is everything you need, shops, pharmacias,restaurants, may to choose from.Beautiful pool and swimup bar.Right on the beach,we will definitely be going back to the Emporio.The only thing we really missed, was entertainment at night, it would really be a positive for the Emporio.You can jump on the beach and parasail, walk the beach,about 7 mins and get a massage, or swim with the dolphins,which is 10 mins. walking distance from the Emporio:)Full of excellent people, we met the sweetest people from Minnesota.The beds and pillows make you want to take them home.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Momma Noras and Deborahs...EXCELLENT!!!!!Mexican with a american twist, she also owns Chili Beans, which has the best ribs, shrimp and steaks
Reviewer score
Would recommend
Franco
swimming pool a little to shallow.
clean rooms, nice view. Would really like a balcony. Swimming pool a little to shallow. Very friendly staff. The front desk personnel very efficient.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Sun Seekers
Good value; lots of children
We have vacationed in Mexico, seven times and five of those were in Ixtapa or Zihua. This was our first time at the Emporio. All in all, we feel the Emporio was a great value for the money. Our room, the restaurant on site, the lobby and pool area were all extremely clean. The ocean view from our room was fantastic. The only disappointing thing about the hotel facility was the lack of consistent hot water. It was hit and miss whether we had a warm shower or not. Also, the Emporio is definitely a family hotel. We are not anti-kids, it's just that we heard pretty constant screaming (in a fun way) from the pool area. The swim-up bar was a favorite hang out of the children. To solve it, we just avoided the pool. We typically travel from about Dec 15th until Jan 1st, so we are used to children being around--it just seemed like a lot more at the Emporio than we encountered at other hotels. If we traveled with children, the Emporio would be a good choice for us.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Consider a walk to the Marina for some dining options and to check out the beautiful yachts. ZPizza at the Marina has the best pizza in town and their ZBQ salad is also excellent! The French restaurant next to ZPizza serves a really great Chardonney. It's probably about 15 minute walk.
Reviewer score
Would not recommend
FANDERO
LOUSY HOTEL
OLD STYLE ROOM, NOISY AND BAD AIR CONDITIONER. NO HOT WATER. REGULAR BED. BAD SERVICE AT THE FRONT DESK. THEY DO NOT RESPECT ROOM SELECTION FROM [...]I WOULD NOT RECOMMEND THIS HOTEL AT ALL
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
Dining tip:
Short walk from hotel
EMILIO´S PIZZA. ASK FOR THE MARINE PIZZA IT´S GREAT
Reviewer score
Would recommend
Robyn
Awesome hotel!
We loved the hotel, it was beautiful. It wasn't crowded at all. The staff was friendly and very helpful. You have to get an ocean view! The beach was steps from the hotel, just perfect. The pool was large and I loved the pool bar. You can play pool volleyball too, I loved that! There were many restaurants and shops across the street, I saw something different every time we went for a walk. You can get transportation by bus or cab to Zihuatanejo cheap, so we hopped on the bus and went for a ride several times. When we returned to our room, we would find flowers and towel animals on the bed, it was lovely. I would definitely stay at the Emporio again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short drive from hotel
Take the bus into Zihuatanejo! It's only about 10 minutes, and it's a beautiful ride! You can find shops, restaurants, bars, beaches, and everything there!
Reviewer score
Would recommend
Oregon Lady
Okay, but not amazing
The one big complaint I have is that they advertise having wireless internet available, and they don't. I am not sure what the issue was but we asked the staff several times how to access their wifi and they never gave us a straight answer. We had to mooch off a neighboring hotel's signal (and that was by instruction of one of the hotel staff!). Lots of families with little kids stay at this hotel. It was not the most romantic hotel for a couple to stay in on their honeymoon, but their rooms were clean and the staff was friendly. The restaurant was okay. The menu was not very diverse, so after a night or two you have to go out in the town to find dinner because you are just so bored with the menu. I thought the restaurant was a bit over priced for the quality of the food.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
