$185 Avg/night
Rate and special offer based on Check-in: Jul 17, 2014 Check-out: Jul 20, 2014

Privilege Aluxes Isla Mujeres - Adults Oriented

4 stars
Av. Adolfo López Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, 77400
Hotel Overview
Reviewer score
4.1
out of 5
439 reviews
2nd stay was just as good as the 1st

We stayed at Privilege Aluxes for the second time since 2012 and it was exactly as we remembered.... See full review

  • LBGM
  • Jun 20, 2014
Great for Relaxation

My wife and I did a baby moon vacation and all we wanted to do was get away and relax. This was a... See full review

  • rudysmith3
  • Apr 28, 2014
Adults-only beach resort on Isla Mujeres with optional all-inclusive
The Privilege Aluxes Isla Mujeres is fringed by the beautiful Playa Norte beach on Isla Mujeres and surrounded by mystique, offering a unique island experience. The luxurious rooms and suites are comfortably furnished to complement the relaxed sugar-white beaches. This resort for adults features 24-hour room service, two outdoor swimming pools, one children's pool, three outdoor Jacuzzis, three on-site bars and Spa Mystique that provides facials and massages for a unique experience of healing, magic and transformation. Guests at Privilege Aluxes Isla Mujeres can savour fresh gourmet dishes at the dining facilities on site and enjoy tropical cocktails and snacks at the pool bar or relax amid palms along the bucolic sea.
Highlights
  • Adults-only property with two optional all-inclusive packages
  • Beach club, outdoor pool with bar and Jacuzzi at Privilege Aluxes Isla Mujeres
  • On-site spa with a steam room offering facials and massages

 

Rooms

Each of the 124 rooms at Privilege Aluxes Isla Mujeres has a king size bed and balcony or terrace as well as a flat-panel satellite TV, mini bar that is refilled daily, complimentary Internet access, DVD and CD players and in-room safe. Bathrooms feature shower-tubs and hairdryers. Some rooms have Jacuzzi baths and feature added perks, such as bathrobes and kitchenettes.

 

Features

This picturesque beachfront property is near Costa Occidental de Isla Mujeres National Park and features three restaurants, one designed by Catalan architect Lluis Güell. Other amenities are a beach club, swimming pool and rooms with mini bars, 24-hour room service and balconies or terraces. Additionally, the Privilege Aluxes Isla Mujeres has a spa, beach club and disco as well as a solarium, fitness center and beautiful stretch of palm-dotted, white sand beach. Guests have the option of a room-only plan, a plan that includes breakfast and a fully all-inclusive option.

Transportation
  • Cancun International Airport (20 mi/32 km, plus a ferry ride from Puerto Juarez)

 

Attractions
  • Tortugranja Turtle Farm (2.1 mi/3.3 km)
  • Ix Chel Maya Ruin (2.1 mi/3.3 km)

Hotel Map

21.2574 -86.751
Area served
Privilege Aluxes is located on Isla Mujeres, the exclusive and charming island off of the coast of Cancun. At first sight the turquoise waters are breathtaking.
Nearby airports
How to Get Here If you are flying: about 35 minutes away from Cancun International Airport If you come by boat: about 20 minutes if taking the ferry.Boarding at Puerto Juarez, 35 minutes away from Cancun International Airport
Area description
"Isla", as locals call it, first news dated back to 564-1516 A.D. when it was a Mayan province, Ekab, one of the four provinces or Mayan territories that formed what is today the State of Quintana Roo and at that time was a sanctuary to Ixchel (goddess of weaving, happiness, the moon, abundance and medicine, among others. Map Location: Latitude North 21 11' 5'', Longitude West 86 42' 50". Average Temperature: 77-80 F Humidity 60% Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro C.P. 77400.Isla Mujeres. Quintana Roo. MEXICO.

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Privilege Aluxes Isla Mujeres - Adults Oriented Rooms

Super Saver AI
Standard room, All inclusive plan all meals and drinks included, offers king size bed with air conditioning, alarm clock, with balcony or terrace with partial view or town view, bathrobe, bathroom amenities, cable-TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, laundry service, mini bar, Ipod Holder, room service, safe in room. limited view.
Suite Premium AI W/Jaccuzi
Suite Premium All inclusive plan all meals and drinks included offers king size bed, option of extra bedroom, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable-TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, jaccuzi/whirlpool/spa bath, kitchenette, laundry service, mini bar, Ipod Holder, room service, safe in room , tea and coffee making facilities and telephone.
Standard AI
Standard room, All inclusive plan all meals and drinks included, offers king size bed with air conditioning, alarm clock, with balcony or terrace with partial view or town view, bathrobe, bathroom amenities, cable/satellite TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, laundry service, mini bar, Ipod Holder, room service, safe in room. Town view.
Suite Deluxe AI
Suite Deluxe All inclusive plan all meals included, king size bed, Ipod holder, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/tv, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kitchenette, laundry service, mini bar, pay TV, safe in room , tea and coffee making facilities and telephone.
Suite Deluxe B and B
Suite Deluxe Bed and Breakfast, include breakfast buffet per person nice suite with breakfast buffet included, king size bed, option of extra bedroom, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kitchenette, laundry service, mini bar, Ipod Holder, safe in room , tea and coffee making facilities and telephone.

Amenities

  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi

Meeting facilities

Meeting Info
n/a

Dining

CAFE DEL MAR-sla Mujeres
Cafe Del Mar Isla Mujeres, located on the beach just a few steps from the hotel, specialties Meat, Fish and Seafood with a variety of Cocktails and tropical beverages. Opens From 10am to 11pm.
SABOR-& Gourmet Style
Sabor Gourmet Restaurant, facing the beach, open for Breakfast Buffet, Lunch la carte and Dinner Buffet. Opens From 07am to 10pm
SATAY-Discovering Asian Flavors
Satay exquisite Fusion & Oriental cuisine, open for dinner from 6 pm to 10 pm (reservation required)
POOLBAR
Location: Hotel terrace, ground floor, nearby the pool Specialties: Cocktails & tropical beverages Open for lunch (snack-bar) Open from 10 am to 6 pm

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (439)

Ratings and reviews for Privilege Aluxes Isla Mujeres - Adults Oriented

Overall score

4.1 / 5
5.01.0
439 out of 439
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.7
Value:
4.3

90% would recommend to a friend.

Sort by:
Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
wanna be a travel agent
ontario Canada
Feb 1, 2014

perfect vacation

Loved it, the location is great. The island is beautiful. The staff there are remarkable, especially the Café Del Mar. The beach is absolutely beautiful. The only negative is they seem to have a problem with Hot Water between 5-7 pm. They do however seem to be working on this problem.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Not Applicable

use CANCUN AVATAYS for transportation they were great

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Anonymous
Kansas City, KS
Oct 2, 2010

Fabulous hotel for the price!

Upon arrival we found out that they had upgraded us from the platinum suite to the presidential suite at no charge due to there being a leak in the platinum suite from a recent storm. This was fantastic news, although, check-in wasn't for another 3 hours and we had to wait the full 3 hours for the room to be ready. Some of the restuarants do not serve until 1pm and since it was still 12pm we had to eat at the beachside restaurant in the heat in jeans after a long travel day, so this was a bit of a disappointment. Once we finally got in our room, we were amazed at the amount of space in the suite. It was gorgous and had fantastic views. The restaurants were also pretty good. The Tai restuarant wasn't the greatest, it was the only restuarant that required reservations, but would not recommend it to anyone not doing the all inclusive package. The only suggestions I would have for the hotel would be to speed up bar and food service as it seemed a lot of the staff were just standing around, get softer beds or add pads to beds, and to expand the drink menu as the types of drinks available were limited or the staff did not know how to make drinks requested or speak enough english to understand how to make them. I would also suggest giving some directions on where to go on the island for newcomers as it took us around 3 - 4 days to figure out where everyone was hanging out at night on the island since traveling to and from Cancun past midnight is not possible due to ferry schedule. We had a fantastic trip though. The resort was beautiful and we would definetely recommend this to others hands down due to the low cost for the suite.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Nightlife tip: Short walk from hotel

Most newcomers were walking down the main street that goes from the ferry to the hotel along the shore since it has lights and looks like there would be things going on there. However, there isn't much going on there at night. If you go east 1.5 blocks and south a few more blocks you will find that most shops, restuarants, and bars are open late and there are quite a few people out there.

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Greek8
Minneapolis, MN
Feb 27, 2011

Great Get Away

We attended a wedding on Isla Mujeres with a large group. The hotel accomodated our group well and we had a relaxing time. We did all-inclusive and the menu/drink options were plenty. The food was good and the staff was friendly. They were a little slower service than other places but were friendly and accomodating. The beach and pools are great, the hotel is pretty quiet after 9pm. Request Ocean Side the 'terrace view' overlooks either a cemetary or elementary school & busy road. The mopeds and kids are loud. We all had a fun time and would go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Todd W
MN
Mar 6, 2011

Enjoyed it

The staff was great and so was the suite we stayed in. The place was clean and the staff took great care of us. We brought down some small bills to spread around for tips and it really helped. We upgraded to an ocean view that was all inclusive and were glad we made that choice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

We had a blast renting a golf cart and buzzing around the island.

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
First time Cancun/ Isla Mujeres
Dallas, TX
Jan 4, 2010

Isla Mujeres Ups and Downs

The beech was amazing, and the rooms were large and quiet. However the food was less then impressive. There were numerous places to eat within a few minute was that were amazing!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short walk from hotel

Eat somewhere else but sleep there.

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Anonymous
Austin, TX
Jun 2, 2010

Great value!

Very nice folks and nice facility. Room on front of hotel will have noise from the school across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Anonymous
Buffalo, N.Y.
Jun 27, 2011

"The best relaxation Vacation"

Relaxation was the best yet. The service was fantastic. The waiters were always there to take care of any need or want you had. Laying on the beach under a hut was wonderful and the servers would bring you drinks or food right out to you. the beach was unbelievable,just like in the ads.The pool and the rest of the hotel was just as wonderful.Clean,beautiful rooms and resturants.Can not say enough nice things about the whole trip.We would love to go there every year!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short drive from hotel

To save time when wanting to see other parts of the island, you want to rent a golf cart. Best way to get around and it is fun!

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
spinach
Chicago, IL
Dec 28, 2013

Excellent Location, Reasonable Value for All-Inclusive

The food isn't anything to write home about, the beer selections are limited and the mixed drink staples are quite terrible, but the location and convenience of this all-inclusive resort make it a reasonable way to spend your money. Although, you may get more enjoyment and excitement by going with the European package (breakfast included) and hitting some of the many street food vendors and restaurants close to the hotel and on the beach for lunch and dinner. They aim to be a 5 star hotel but aren't there, as the food really is only OK, some superficial items are in need of repair, the hot water isn't always reliable and the bedding isn't up to snuff. There weren't very many young kids there, which was a definite plus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Dining tip: Short walk from hotel

Plenty of carts along the street to get a mexican-style crepe (marquesitas) for lunch or a snack.

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
hjc24
Boston, MA, USA
Apr 4, 2012

Nice hotel, not a resort

This is not a big resort like you'll find in Cancun. It's a small hotel with an all-inclusive option. The private beach area is small but there are plenty of chairs and you can easily walk along the beach to other places to swim. The hotel has established a culture of constant tipping, which quickly becomes irritating especially if you've chosen the all-inclusive option and are used to the non-tipping atmosphere at AI resorts. If you go expecting a resort like that, you will be disappointed, but if you are looking for a quiet, upscale hotel with nice amenities, you will have a great time!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Anonymous
ormond beach, florida
Mar 27, 2010

wonderful, almost brand new hotel

Beautiful building in an excellent location. We loved the island and would definitely return to the island and the same property. Lovely, large room with very modern furnishings. Food OK but we preferred eating in town. Staff was very helpful and friendly. The only negative at all was a hot tub that was barely warm. There's a beautiful beach right outside, the town is a 5 minute walk (if that).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

there are lots of beachfront restaurants with wonderful inexpensive seafood just a 3 minute walk down the beach

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