Privilege Aluxes Isla Mujeres - Adults Oriented

4 stars
View map of Av. Adolfo López Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, 77400

Hotel Overview

4.2/5

Overall score

91%

Would recommend

Amenities:
4.2
Cleanliness:
4.6
Hotel staff:
4.4
Comfort:
4.3
Location:
4.7
Value:
4.3
Adults-only beach resort on Isla Mujeres with optional all-inclusive
The Privilege Aluxes Isla Mujeres is fringed by the beautiful Playa Norte beach on Isla Mujeres and surrounded by mystique, offering a unique island experience. The luxurious rooms and suites are comfortably furnished to complement the relaxed sugar-white beaches. This resort for adults features 24-hour room service, two outdoor swimming pools, one children's pool, three outdoor Jacuzzis, three on-site bars and Spa Mystique that provides facials and massages for a unique experience of healing, magic and transformation. Guests at Privilege Aluxes Isla Mujeres can savour fresh gourmet dishes at the dining facilities on site and enjoy tropical cocktails and snacks at the pool bar or relax amid palms along the bucolic sea.
Highlights
  • Adults-only property with two optional all-inclusive packages
  • Beach club, outdoor pool with bar and Jacuzzi at Privilege Aluxes Isla Mujeres
  • On-site spa with a steam room offering facials and massages

 

Rooms

Each of the 124 rooms at Privilege Aluxes Isla Mujeres has a king size bed and balcony or terrace as well as a flat-panel satellite TV, mini bar that is refilled daily, complimentary Internet access, DVD and CD players and in-room safe. Bathrooms feature shower-tubs and hairdryers. Some rooms have Jacuzzi baths and feature added perks, such as bathrobes and kitchenettes.

 

Features

This picturesque beachfront property is near Costa Occidental de Isla Mujeres National Park and features three restaurants, one designed by Catalan architect Lluis Güell. Other amenities are a beach club, swimming pool and rooms with mini bars, 24-hour room service and balconies or terraces. Additionally, the Privilege Aluxes Isla Mujeres has a spa, beach club and disco as well as a solarium, fitness center and beautiful stretch of palm-dotted, white sand beach. Guests have the option of a room-only plan, a plan that includes breakfast and a fully all-inclusive option.

Transportation
  • Cancun International Airport (20 mi/32 km, plus a ferry ride from Puerto Juarez)

 

Attractions
  • Tortugranja Turtle Farm (2.1 mi/3.3 km)
  • Ix Chel Maya Ruin (2.1 mi/3.3 km)

Privilege Aluxes Isla Mujeres - Adults Oriented Rooms

Super Saver AI
Standard room, All inclusive plan all meals and drinks included, offers king size bed with air conditioning, alarm clock, with balcony or terrace with partial view or town view, bathrobe, bathroom amenities, cable-TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, laundry service, mini bar, Ipod Holder, room service, safe in room. limited view.
Suite Premium AI W/Jaccuzi
Suite Premium All inclusive plan all meals and drinks included offers king size bed, option of extra bedroom, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable-TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, jaccuzi/whirlpool/spa bath, kitchenette, laundry service, mini bar, Ipod Holder, room service, safe in room , tea and coffee making facilities and telephone.
Standard AI
Standard room, All inclusive plan all meals and drinks included, offers king size bed with air conditioning, alarm clock, with balcony or terrace with partial view or town view, bathrobe, bathroom amenities, cable/satellite TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, laundry service, mini bar, Ipod Holder, room service, safe in room. Town view.
Suite Deluxe AI
Suite Deluxe All inclusive plan all meals included, king size bed, Ipod holder, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/tv, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kitchenette, laundry service, mini bar, pay TV, safe in room , tea and coffee making facilities and telephone.
Suite Deluxe B and B
Suite Deluxe Bed and Breakfast, include breakfast buffet per person nice suite with breakfast buffet included, king size bed, option of extra bedroom, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kitchenette, laundry service, mini bar, Ipod Holder, safe in room , tea and coffee making facilities and telephone.

Amenities

  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi

Hotel Map

21.2574 -86.751
Area served
Privilege Aluxes is located on Isla Mujeres, the exclusive and charming island off of the coast of Cancun. At first sight the turquoise waters are breathtaking.
Nearby airports
How to Get Here If you are flying: about 35 minutes away from Cancun International Airport If you come by boat: about 20 minutes if taking the ferry.Boarding at Puerto Juarez, 35 minutes away from Cancun International Airport
Area description
"Isla", as locals call it, first news dated back to 564-1516 A.D. when it was a Mayan province, Ekab, one of the four provinces or Mayan territories that formed what is today the State of Quintana Roo and at that time was a sanctuary to Ixchel (goddess of weaving, happiness, the moon, abundance and medicine, among others. Map Location: Latitude North 21 11' 5'', Longitude West 86 42' 50". Average Temperature: 77-80 F Humidity 60% Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro C.P. 77400.Isla Mujeres. Quintana Roo. MEXICO.

Meeting facilities

Meeting Info
n/a

Dining

CAFE DEL MAR-sla Mujeres
Cafe Del Mar Isla Mujeres, located on the beach just a few steps from the hotel, specialties Meat, Fish and Seafood with a variety of Cocktails and tropical beverages. Opens From 10am to 11pm.
SABOR-& Gourmet Style
Sabor Gourmet Restaurant, facing the beach, open for Breakfast Buffet, Lunch la carte and Dinner Buffet. Opens From 07am to 10pm
SATAY-Discovering Asian Flavors
Satay exquisite Fusion & Oriental cuisine, open for dinner from 6 pm to 10 pm (reservation required)
POOLBAR
Location: Hotel terrace, ground floor, nearby the pool Specialties: Cocktails & tropical beverages Open for lunch (snack-bar) Open from 10 am to 6 pm

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (354)

Ratings and reviews for Privilege Aluxes Isla Mujeres - Adults Oriented

Overall score

4.2 / 5
5.01.0
354 out of 354
Amenities:
4.2
Cleanliness:
4.6
Hotel staff:
4.4
Comfort:
4.3
Location:
4.7
Value:
4.3

91% would recommend to a friend.

Sort by:
Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Susan from Austin
Business
Austin, Texas
Feb 10, 2014

Perfect New Year's

We spent a few days here and brought in the New Year. We had never been to Isla Mujeres and this was the perfect place to start. We were just steps from a beautiful beach with palapas and sea beds. The staff was very attentive and kept our drinks coming. The onsite restaurants were priced well for their quality (very fresh ceviche) and the breakfast buffet each morning was great. We had a beautiful suite with a jacuzzi on the balcony. My only complaint was that bright overhead lights came on in the balcony and stayed on until 10. We couldn't turn them off so that made relaxing in the jacuzzi a little less relaxing. We really could only get wifi in the lobby which, to be honest, was a good thing. Everyone should just put away their devices and enjoy relaxing for once. The staff was very attentive and patient. When (not if) you rent a golf cart you should probably let them know the day before. We only had one for one day but looking back I would've liked to have had it for two to explore the island more. This is a great location (right in the heart of the town) and a classy place. As I sit here back home, freezing, I want to go back so badly I almost want to cry.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

I do NOT recommend visiting the Hacienda Mundaca, We basically paid 20 pesos to get eaten alive by mosquitoes. There were literally black clouds of them chasing us. I have no idea what was in there, we were too busy running out.

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
Grande Juan
Business
MD
Feb 6, 2014

great place!

Really nice place to stay, very convenient to everything. Nice private beach and the breakfast buffet was out of this world! Only complaint was the beds were too hard and the Jacuzzi was a little dirty, guess it hadn't been used in a while, other than that it was perfect!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Don't get all inclusive as there are many excellent local restaurants to try!

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

3
5.01.0
Ashjo
Business
Fargo, North Dakota
Feb 3, 2014

Great staff

The overall hotel is nice not a 4 star though. The pool area is very nice but not very close to the beach. The room I stayed in was very small but that was ok. The food was ok nothing outstanding. They could improve on that for sure. The drinks were good and the staff at the pool bar very awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Hidden gems in the downtown area and soggy peso is the best bar but is a little walk to from the hotel.

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
wanna be a travel agent
Business
ontario Canada
Feb 1, 2014

perfect vacation

Loved it, the location is great. The island is beautiful. The staff there are remarkable, especially the Café Del Mar. The beach is absolutely beautiful. The only negative is they seem to have a problem with Hot Water between 5-7 pm. They do however seem to be working on this problem.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

use CANCUN AVATAYS for transportation they were great

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Tan Beauty
Business
Minneapolis Mn
Jan 26, 2014

Wonderful 10 Days

Wonderful room looking at the ocean !! Great beach and wonderful service. The only problem we had was they where working on the water and it was cold to take showers. They would come as soon as you called and get you hot water.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The savory was wonderful

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Iowa Girl 1965
Business
Des Moines Iowa
Jan 16, 2014

great trip!

We received an unexpected upgrade upon arrival. Nice! The rooms really could use some drawers for clothing and the beds were very hard. There was complimentary Corona in the minibar but there was no bottle opener. Had to call housekeeping to open the beer but they didn't have an opener to leave with us so we drank the cans of Corona Light instead. The wireless internet would not work from our room, and was spotty everywhere else except for in the lobby. Drinks were really, really lame. The only good drink I had was beer, which isn't typically my drink of choice. The food was pretty good, especially the steak dishes. Totally Delic! The service was very good and everyone was helpful and nice. Definitely an adult oriented resort as there were several topless sun bathers at the pool. Be careful of the bolts that secure the pool umbrellas to their base. They are longer than necessary and I ended up with 3 stitches. The hotel was helpful and called in a doctor. The only expense to me was the $30 antibiotic. Overall I was very happy with this place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

1
5.01.0
Garyed
Business
Ohio, USA
Jan 16, 2014

Not a five star resort

This is a beautiful motel , not resort, but you cannot drink the water , I had one hot shower in 7 days , water was always cold. Food was awful !! I got super sick on one occasion, They have no activities , none ! For the money there is a lot of nicer resorts , I would give this a 3 star motel rating !

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Beach Napper
Business
Bend, OR
Jan 5, 2014

Great Mexico Value

The all-inclusive feature was one of he best values. Good buffet breakfasts and dinners. Quiet and relaxing property except for loud microphone beach games on adjacent property during day. Property is a half-hour drive from airport plus to a half-hour ferry ride plus a short walk/taxi.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Choose the all-inclusive option...but be careful, it is easy to over eat.

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
IM Lovers
Business
Houston, Tx
Jan 2, 2014

Wonderful Thanksgiving/Anniversary trip

We have been to Isla Mujeres many times, but this was our first stay at Privilege Aluxes. I think that we are now completely spoiled! The location is fabulous, the service was good, the rooms are beautiful and the property itself is very nice! We do not usually stay at all-inclusive resorts, but we got the all-inclusive for such a good price that we ate most of our breakfasts and lunches at the property, but were still able to enjoy many of the wonderful restaurants that Isla Mujeres has to offer.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Get off the property and check out other restaurants and bars that are just a few blocks away. While the property is fabulous, you cannot experience all that makes Isla Mujeres so special by staying at the resort!

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Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
spinach
Business
Chicago, IL
Dec 28, 2013

Excellent Location, Reasonable Value for All-Inclusive

The food isn't anything to write home about, the beer selections are limited and the mixed drink staples are quite terrible, but the location and convenience of this all-inclusive resort make it a reasonable way to spend your money. Although, you may get more enjoyment and excitement by going with the European package (breakfast included) and hitting some of the many street food vendors and restaurants close to the hotel and on the beach for lunch and dinner. They aim to be a 5 star hotel but aren't there, as the food really is only OK, some superficial items are in need of repair, the hot water isn't always reliable and the bedding isn't up to snuff. There weren't very many young kids there, which was a definite plus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Plenty of carts along the street to get a mexican-style crepe (marquesitas) for lunch or a snack.

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